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Kyruus Announces Investment from Salesforce Ventures, Launch of ProviderMatch for Salesforce

New Strategic Investment Supports Go-to-Market Partnership

Boston, MA – October 23, 2018 – Kyruus, a leader in provider search and scheduling solutions for health systems, today announced the availability of ProviderMatch for Salesforce, which integrates into Salesforce Health Cloud on the Salesforce AppExchange. The solution enables access centers to deliver a personalized, end-to-end patient experience by combining Salesforce’s 360 degree view of the patient with Kyruus’ robust matching, appointment booking, and provider data management capabilities.

The launch of ProviderMatch for Salesforce accompanies a strategic investment in Kyruus from Salesforce Ventures, the global CRM leader’s corporate investment group. With access centers serving as a key “front door” to health systems, the two companies have already seen significant demand for the combined offering of ProviderMatch and Health Cloud.

“In healthcare, customer relationship management starts with the first point of contact – when a patient seeks access to care at a health system,” said Matt Garratt, Managing Partner at Salesforce Ventures. “Kyruus has built a platform that enables health systems to match and book patients with the right providers. We’re especially excited to invest in the company because they’re unique in facilitating this service across all access points.”

Kyruus has experienced rapid growth and now manages 150,000 providers across many of the nation’s leading health systems on its platform. The enterprise-wide ProviderMatch platform helps health systems match patients with the right providers whether patients access care by calling in, searching online, or obtaining a referral from another provider.

“We’ve seen incredible momentum for our combined offering with Salesforce as health systems face rising competition and take steps to differentiate the experience they provide to their customers,” said Graham Gardner, CEO of Kyruus. “Having Salesforce join as an investor propels our ability to meet that market demand, build on the value we deliver together, and improve how patients access healthcare.”

About Salesforce AppExchange

Salesforce AppExchange, the world’s leading enterprise cloud marketplace, empowers companies to sell, service, market and engage in entirely new ways. With more than 5,000 solutions, 6 million customer installs and 80,000 peer reviews, it is the most comprehensive source of cloud, mobile, social, IoT, analytics and artificial intelligence technologies for businesses.

About Salesforce Ventures

Salesforce is the fastest growing top five enterprise software company and the #1 CRM provider globally. Salesforce Ventures—the company’s corporate investment group—invests in the next generation of enterprise technology that extends the power of the Salesforce Customer Success Platform, helping companies connect with their customers in entirely new ways. Portfolio companies receive funding as well as access to the world’s largest cloud ecosystem and the guidance of Salesforce’s innovators and executives. With Salesforce Ventures, portfolio companies can also leverage Salesforce’s expertise in corporate philanthropy by joining Pledge 1% to make giving back part of their business model. Salesforce Ventures has invested in more than 275 enterprise cloud startups in 17 different countries since 2009. For more information, please visit www.salesforce.com/ventures.

Salesforce, AppExchange, Salesforce Ventures, Service Cloud and others are among the trademarks of salesforce.com, inc.

About Kyruus

Kyruus delivers industry-defining provider search and scheduling solutions that help health systems match patients with the right providers across their enterprise-wide access points. Serving 150,000 providers across leading health systems nationwide, the ProviderMatch suite of solutions—for consumers, access centers, and referral networks—enables a modern and consistent patient experience, while optimizing provider utilization. The company’s award-winning provider data management platform powers each of the ProviderMatch solutions and transforms how health systems understand and manage their provider networks. To find out why a Better Match Means Better Care, visit www.kyruus.com.

October 23, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Kyruus Raises $10 Million to Fuel Continued Growth

Patient Access Leader Investing in Product Innovation & Partnerships to Meet Fast-Growing Demand

Boston, MA – Kyruus, a leader in provider search and scheduling solutions for health systems, today announced that it has raised $10 million in new financing in a strategic round. The new financing comes on the heels of a year of unprecedented growth in which the company doubled its revenue and increased the number of hospitals on its platform by 50%. Kyruus will primarily use the investment to grow its product development and delivery teams to support the expansion of its platform, integrations with additional leading players in the digital health ecosystem, and ongoing customer success.

Health systems across the country are putting a heavy focus on the “front doors” of their organizations – online and offline access points that set the tone for the patient’s entire experience with the health system. Already offering the only enterprise-wide patient access solution on the market, this latest financing round will enable Kyruus to deepen its product capabilities and further support its customers’ patient access strategies beyond the traditional walls of a health system. In addition, it will facilitate Kyruus’ growing partnerships with industry leaders offering complementary solutions to support health systems’ access initiatives. Building on its partnership with Salesforce last year, Kyruus announced a collaboration with IBM Watson last month and its membership in the Epic App Orchard earlier this year.

Kyruus counts many of the leading health systems in the US among its customer base, which now includes more than 400 hospitals. In the past year alone, major new customer announcements included Piedmont HealthcareJefferson Health, and University of Miami Health System. Its customers are increasingly deploying the company’s solutions at multiple access points as well. Last month Kyruus announced a major expansion with Partners HealthCare that involved the health system not only expanding to use both Kyruus’ consumer and access center solutions, but also deploying ProviderMatch across its network.

Providence St. Joseph Health (through its venture capital fund, Providence Ventures) is one of two health systems that have invested in Kyruus.“At a time when there are so many solutions trying to address a piece of the access puzzle, Kyruus offers a truly foundational platform,” said Aaron Martin, EVP & Chief Digital Officer at Providence St. Joseph Health and Managing General Partner, Providence Ventures. “As a customer and investor, it’s been great to be part of Kyruus’ growth and we look forward to partnering with them as they continue to pave the way in helping more people in our communities access our care.”

“We’re excited to cap off a momentous year for the company with new funding to support our next phase of growth,“ said Graham Gardner, CEO of Kyruus. “With patient access a growing strategic priority for health systems nationwide, we are now poised to extend both our platform and partner ecosystem to keep our customers ahead of the curve.”

Kyruus is financed by some of the leading venture capital firms, technology companies, and health systems in the US. This includes Venrock, Highland Capital, New Leaf Venture Partners, Leerink Transformation Partners, F-Prime Capital Partners, Fidelity Biosciences, McKesson Ventures, Lux Capital, and Providence Ventures. The company is currently headquartered in the Back Bay area of Boston, but will be moving to a new office in the Seaport area this summer to accommodate growth in its employee base.

About Kyruus

Kyruus delivers proven provider search and scheduling solutions that help hospitals and health systems match patients with the providers best suited to care for them. The ProviderMatch suite of solutions—for consumers, access centers, and referral networks—enables a consistent patient experience across multiple points of access, while aligning provider supply with patient demand. The company’s proprietary provider data management platform forms the foundation of its solutions, powering them with accurate data by coupling data processing with administrative applications. To find out why a Better Match Means Better Care, please visit www.kyruus.com

April 18, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Community Health Network Partners with Kyruus to Improve Patient Access

Integrated health system chooses the leader in patient access solutions to provide best-in-class patient experience

Boston, MA, March 18, 2015 – Kyruus, a leading provider of Patient Access and Referral Management Solutions, announced today that Community Health Network  has selected its ProviderMatch suite of products to help optimize the experience of patients cared for at the Indiana-based health system. The $1.5 billion provider network is a recognized leader in integrated health services and provides care in more than 200 sites across Indianapolis. Community will utilize Kyruus to streamline its provider data and enable real-time, data-driven matching of patients to the right providers within its network.

“A core aspect of our vision at Community  is to provide an exceptional experience to every patient that seeks care here,” said Julie O’Toole, vice president of patient experience at Community Health Network. “Kyruus’s ability to simultaneously enrich and simplify the way we connect patients with our providers enhances our ability to deliver on this promise.”

The ProviderMatch deployment will allow Community’s  referral specialists and care managers to access a “single source of truth” for its providers, enabling quick and accurate matching of patients to network providers based on their specific clinical and operational needs. Community  will also leverage the same data and search technology to power its online physician finder tool at ecommunity.com.

“Optimizing patient experience begins at the first point of contact. We have a responsibility to make sure that patients get referred to the right provider the first time so that care is delivered efficiently and at the highest quality standards,” said Dr. Graham Gardner, co-founder and CEO of Kyruus. “We are proud to partner with organizations like Community Health Network that share this vision and look forward to helping serve their patients.”

About Community Health Network

Ranked among the nation’s most integrated healthcare systems, Community Health Network is Central Indiana’s leader in providing convenient access to exceptional healthcare services, where and when patients need them—in hospitals, health pavilions and doctor’s offices, as well as workplaces, schools and homes.  As a non-profit health system with over 200 sites of care and affiliates throughout Central Indiana, Community’s full continuum of care integrates hundreds of physicians, specialty and acute care hospitals, surgery centers, home care services, MedChecks, behavioral health and employer health services.  To learn more, visit eCommunity.com or call 800-777-7775.

About Kyruus

Kyruus is a leading provider of enterprise software solutions that enable hospitals and health systems to optimize the patient experience across all channels of patient access. Leveraging a proprietary Big Data approach, our technologies integrate and enrich information about provider expertise, demographics, and scheduling logic for real-time referrals and supply-demand matching throughout the health system. ProviderMatch ensures that patients are matched with the right providers, at the right time, in a manner that maximizes provider efficiency and care coordination. To find out why a Better Match Means Better Care, please visithttp://www.kyruus.com.

March 18, 2015 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.