Free EHR, EHR and Healthcare IT Newsletter Want to receive the latest updates on EHR, EMR and Healthcare IT news sent straight to your email? Get all the latest EHR News for FREE!

ONC Announces Phase 1 Winners of Consumer Health Data Aggregator and Provider User Experience Challenges

Challenges designed to foster private sector innovation to enable consumers and providers to easily and securely access and share electronic health information

Today the Office of the National Coordinator for Health Information Technology (ONC) announced the Phase 1 winners of two application (app) challenges to make electronic health information easier to access and use for both consumers and providers. Applicants were challenged to use the Fast Healthcare Interoperability Resources (FHIR®) standard and open application programming interfaces (APIs), which are modern resources that make it easier to retrieve and share information superseding what currently exist in most EHRs. The two challenges, the Consumer Health Data Aggregator Challenge and the Provider User Experience Challenge, were announced by Dr. Karen DeSalvo, national coordinator for health information technology, at the Health Information Management Systems Society (HIMSS) annual conference on March 1, 2016.

Consumer Health Data Aggregator Winners

The following submissions were chosen as the best solutions addressing a need that many consumers have today – the ability to easily and electronically access their health data from different health care providers using a variety of different health IT systems.

The four winners of Phase 1 of the ONC Consumer Health Data Aggregator Challenge, who will each receive a $15,000 award, are:

Green Circle Health: The Green Circle platform intends to provide a comprehensive family health dashboard covering the full Common Clinical Data Set and using FHIR to transfer patient information. It will also incorporate patient-generated health data from wearables, sensors, and other connected devices.

HealthCentrix: The Prevvy Family Health Assistant app suite provides the capabilities to manage an entire family’s health and wellness, including targeted information exchange. The platform incorporates both FHIR and Direct messaging with EHRs certified to Meaningful Use Stage 2.

Medyear: Medyear’s mobile app utilizes FHIR to merge a patient’s records from multiple sources into one clean interface. It borrows a social media-like newsfeed style to show real-time EHR updates and provides easy functionality to message and call clinicians.

MetroStar Systems:  The Locket app brings patient information from different EHRs together into a single mobile device. The app provides additional capabilities including paper-free check in and appointment scheduling and reminders.

“It is exciting to see the level of innovation that is taking place in health IT today,” said Dr. Vindell Washington, principal deputy national coordinator, announcing the Phase 1 winners at a Capitol Hill event on July 18. “The apps that these challenges will produce have the potential to spur real-world improvements for individuals and clinicians throughout the health system.”

The Provider User Experience Challenge similarly promotes the use of FHIR, but focuses on demonstrating how data made accessible to apps through APIs can enhance providers’ experience with EHRs by making clinical workflows more intuitive, specific to clinical specialty, and actionable.

The four winners of Phase 1 of the ONC Provider User Experience Challenge, who will each receive a $15,000 award, are:

Herald Health: the Herald platform leverages FHIR to highlight the patient information that clinicians need the most. Its integration of FHIR will help enable highly customizable, IFTTT-like (“if this, then that”) alerts based on real-time EHR data.

PHRASE Health: PHRASE (Population Health Risk Assessment Support Engine) Health aims to create a clinical decision support platform, to help better manage emerging illnesses, incorporate more external data sources into the identification of at-risk patients, and allow for the two-way exchange of data and knowledge between public health and frontline providers.

University of Utah Health Care / Intermountain Healthcare / Duke Health System:a multi-institutional, collaborative effort to provide clinical decision support for timely diagnosis and management of newborn bilirubin according to evidence-based best practices. The collaboration intends to integrate the app across each member’s EHR platform.

WellSheet: WellSheet’s web application seeks to utilize machine learning and natural language processing to prioritize relevant information during a patient visit. Its algorithm simplifies workflows that must incorporate multiple data sources, including those enabled by FHIR, and presents information in a single screen.

Phase 1 applicants for each of the two challenges were required to submit a series of plans for their proposed apps, including designs or screenshots, technical specifications, business/sustainability plans, and proposed provider and/or electronic health record (EHR) vendor partners to test their work. Both challenges now move to Phase 2, where the apps themselves will be evaluated.  Phase 2 remains open to all potential applicants—including those that did not provide a Phase 1 submission—with submissions due November 7, 2016. In each challenge, a grand prize, a second place prize, and an “Ultimate Connector” prize will be awarded, for a total value of $100,000.

These efforts are part of a larger community-driven movement toward helping individuals and clinicians benefit from the full potential of health IT.  They align with several policy objectives outlined in the Federal Health IT Strategic Plan, the Shared Nationwide Interoperability Roadmap, the Interoperability Commitments, and ONC’s Health IT Certification Program. The availability and interoperable exchange of health data and the technologies developed through this initiatives also have the potential to support other priority work such as delivery system reform, the Precision Medicine Initiative, the National Cancer Moonshot, and efforts to combat the opioid crisis.

For more information, visit the ONC’s Connecting and Accelerating a FHIR App Ecosystem.

July 18, 2016 I Written By

John Lynn is the Founder of the blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Healthcare CRM: Improving Health Outcomes through Better Communication


Improving patients’ outcomes for the sake of value-based care resembles solving a thousand-color jigsaw puzzle. If you don’t have a perfectionist on your team, get ready for a crooked picture with wrong and missing pieces. In terms of patients’ outcomes, these pieces are communication gaps. But who or what can be the perfectionist to help you solve the puzzle? Think of a healthcare CRM.

CRM’s Place in the Care Delivery Puzzle

Providers might ask “Is it a good idea to perceive patients as clients during the care cycle?” It’s questionable. However, a CRM for healthcare doesn’t serve as a salesman. Rather, it helps caregivers communicate with patients more effectively thanks to understanding patients’ health needs better, assuring regular care cycle activities and preventing complications.

Although important for a wide range of diseases, a CRM-based proactive approach to communicating with patients is especially useful for the following care cases:

  • Post-surgery convalescence period
  • Long-term treatment
  • Chronic disease management

So, let’s find out in detail how a CRM can help tackle these challenges.

Post-surgery Convalescence Period


Patients going through post-surgery recovery at home can’t receive 24/7 nurturing from surgeons, physicians and nurses. Without professional support, a person may feel anxious or depressed. They can also show signs of careless behavior (skipped medications, overlooked or mistreated emerging symptoms) due to an overall weakness after excision, which can lead to complications or even readmission.

To improve the patient’s outcomes in this case, a healthcare CRM should ensure a constant information flow between the patient and the care team members. Thus, the person will receive EHR-tuned personalized information via e-mails with targeted messages, interactive education materials, reminders to take medications, and more.

The caregivers, in turn, will be able to form a clearer picture of the patient’s current health condition as the CRM will be sending the person surveys about their state or requests to send their surgeon a photo of the incision to evaluate the recovery process.

As a result, the patient will pay attention to their condition, track changes and act more responsibly.

Long-term Treatment and Chronic Disease Management


In the context of healthcare CRM software, there is no significant difference between chronic diseases and conditions requiring long-term healing. Over the months and years, regular consultations, examinations and procedures define the patient’s regimen.

A healthcare CRM tracks gaps in scheduled appointments and detects interrupted care cases. It sends direct reminders to health specialists so that they can undertake corresponding actions. For example, send an email or make a call. Patients also receive notifications about the missed appointments, being able to schedule new appointments or ask for an advice if they experience new symptoms.

Moreover, with a tight integration to the EHR, the CRM notifies physicians about disturbing lab results (for example, when the HbA1c level has risen). Then, the care team member uses the CRM functionality to recommend the patient schedule an appointment for discussion.

Solving the Care Delivery Puzzle

Patients don’t need to be taken care of all the time, but they still need additional guidance. During the period of recovery from a surgery or in cases of long-term treatment and chronic conditions, patients may feel overwhelmed with multiple checks, tests and procedures.

Even if the care team consists of perfectionists only, health professionals are unable to help every patient on a 24/7 basis and safeguard timely medication intakes, healthy habits or a positive mood. Therefore, the care cycle picture is missing important communication pieces.

So, a healthcare CRM does a very important job by adding the following proactive communication elements to the puzzle:

  • Tracking interrupted care cases and notifying health professionals
  • Alerting medical staff to disturbing values in lab results
  • Sending EHR-based personal emails with brochures and education materials
  • Reminding about taking medications and notifying about scheduled appointments
  • Requesting health status information: photos as well as forms with answers about mood, objective, subjective, vitals and other values

With these elements, caregivers can finally solve the care delivery puzzle by reducing interrupted care cases, complications and readmissions.

This guest blog post is written by Dzianis Zhynko.

March 25, 2016 I Written By

John Lynn is the Founder of the blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Most Wired Hospitals Focus on Security and Patient Engagement

ANN ARBOR, MI and CHICAGO, July 9, 2015 – Health data security and patient engagement are top priorities for the nation’s hospitals, according to results of the 17th annual HealthCare’s Most Wired™ Survey, released today by the American Hospital Association’s Health Forum and the College of Healthcare Information Management Executives (CHIME).

The 2015 Most Wired™ survey and benchmarking study, in partnership with CHIME and sponsored by VMware, is a leading industry barometer measuring information technology (IT) use and adoption among hospitals nationwide. The survey of more than 741 participants, representing more than 2,213 hospitals, examined how organizations are leveraging IT to improve performance for value-based healthcare in the areas of infrastructure, business and administrative management, quality and safety, and clinical integration.

According to the survey, hospitals are taking more aggressive privacy and security measures to protect and safeguard patient data. Top growth areas in security among this year’s Most Wired organizations include privacy audit systems, provisioning systems, data loss prevention, single sign-on and identity management. The survey also found:

  • 96 percent of Most Wired organizations use intrusion detection systems compared to 85 percent of the all respondents. Privacy audit systems (94 percent) and security incident event management (93 percent) are also widely used.
  • 79 percent of Most Wired organizations conduct incident response exercises or tabletop tests annually, a high-level estimate of the current potential for success of a cybersecurity incident response plan, compared to 37 percent of all responding hospitals.
  • 83 percent of Most Wired organizations report that hospital board oversight of risk management and reduction includes cybersecurity risk.

“With the rising number of patient data breaches and cybersecurity attacks threatening the healthcare industry, protecting patient health information is a top priority for hospital customers,” said Frank Nydam, Senior Director of Healthcare at VMware. “Coupled with the incredible technology innovation taking place today, healthcare organizations need to have security as a foundational component of their mobility, cloud and networking strategy and incorporated into the very fabric of the organization”

As hospitals and health systems begin to transition away from volume-based care to more integrated, value-based care delivery, hospitals are utilizing IT to better facilitate information exchange across the care settings. This includes greater alignment between hospitals and physicians. According to the survey, the physician portal is a key factor in strengthening physician-hospital alignment:

  • In 84 percent of Most Wired organizations, physicians can view and exchange other facilities’ results in the portal compared with 63 percent of hospitals surveyed.
  • 76 percent use the portal and electronic health record (EHR) to exchange results with other EHRs and health information exchanges compared to 56 percent of those surveyed.
  • 81 percent can communicate with patients via email or alerts in contrast to 63 percent of all respondents.

Driven beyond the requirements of Meaningful Use Stage 2, this year’s Most Wired hospitals are utilizing the benefits of a patient portal to get patients actively involved in their health and healthcare. For instance, 89 percent of Most Wired organizations offer access to the patient portal through a mobile application. Other key findings include:

  • 67 percent of Most Wired hospitals offer the ability to incorporate patient-generated data.
  • 63 percent offerself-management tools for chronic conditions.
  • 60 percent offer patient-specific education in multiple languages.

“We commend and congratulate this year’s Most Wired hospitals and their CIOs for improving care delivery and outcomes in our nation’s hospitals through their creative and revolutionary uses of technology,” said CHIME CEO and President Russell P. Branzell, FCHIME CHCIO.”These Most Wired organizations represent excellence in IT leadership on the frontlines of healthcare transformation.”

“Congratulations to our nation’s Most Wired hospitals for harnessing the potential of information technology to improve quality care and patient safety and lower health care costs,” said Rich Umbdenstock, president and CEO of the AHA. “At the forefront of the field, these hospitals are setting the bar for protection of patient data through discerning security measures.”

HealthCare’s Most Wired™ Survey, conducted between Jan. 15 and March 15, 2015, is published annually by Health & Hospitals Network. Respondents completed 741 surveys, representing more than 39 percent of all U.S. hospitals.  Last October, the AHA/Health Forum and CHIME announced the formation of a Most Wired partnership to enhance collaboration between the two organizations in the development and sustainability of the survey, and to collectively help meet the growing demand for useful data on health IT integration.

Detailed results of the survey and study can be found in the July issue of H&HN. For a full list of winners visit

About the American Hospital Association
The American Hospital Association (AHA) is the national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. Nearly 5,000 hospitals, health care systems, networks, other providers of care and 43,000 individual members come together to form the AHA. Founded in 1898, the AHA provides education for health care leaders and is a source of information on health care issues and trends. For more information, please visit

The College of Healthcare Information Management Executives (CHIME) is an executive organization dedicated to serving chief information officers and other senior healthcare IT leaders. With more than 1,500 CIO members and over 150 healthcare IT vendors and professional services firms, CHIME provides a highly interactive, trusted environment enabling senior professional and industry leaders to collaborate; exchange best practices; address professional development needs; and advocate the effective use of information management to improve the health and healthcare in the communities they serve. For more information, please visit

About Health Forum

Health Forum is a strategic business enterprise of the American Hospital Association, creatively partnering to develop and deliver essential information and innovative services to help health care leaders achieve organizational performance excellence and sustainability. For more information, please visit

About our Sponsor

VMware is a global leader in cloud infrastructure and business mobility. Built on VMware’s industry-leading virtualization technology, our solutions deliver a brave new model of IT that is fluid, instant and more secure. Customers can innovate faster by rapidly developing, automatically delivering and more safely consuming any application. With 2014 revenues of $6 billion, VMware has more than 500,000 customers and 75,000 partners. The company is headquartered in Silicon Valley with offices throughout the world and can be found online

July 9, 2015 I Written By

John Lynn is the Founder of the blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

High Hopes, Unfulfilled Promise: Healthcare Organizations Looking Beyond Portals for True Patient Engagement, HIMSS Analytics Survey Finds

Not Content with ‘Checking the Box’ for Meaningful Use, Respondents Seek Engagement Strategies to Enhance Health of the Community, Build Patient Loyalty

CAMBRIDGE, Mass., April 6, 2015 (HIMSS Booth 961) — Healthcare organizations are embracing patient engagement through strategies and investments centered on patient portals, according to a new study on the state of patient engagement by HIMMS Analytics, a global research and analytics firm. However, healthcare leaders question whether their current trajectory will lead to the increased patient involvement required to improve clinical outcomes and reduce costs, the survey found.

Patient engagement is dominating healthcare headlines. To get beyond the buzz, HIMSS Analytics conducted a study on the state of patient engagement commitment and investment at healthcare organizations across the U.S. The research consisted of an online quantitative survey of executives from 114 healthcare organizations and a qualitative focus group that involved nine of these leaders.

An executive summary of the study will be available at HIMSS 2015, Chicago, April 13-15, at InterSystems Booth 961.

HIMSS Analytics defines patient engagement as “an organization’s strategy to get patients involved in actively and knowledgeably managing their own health and wellness and that of family members and others for whom they have responsibility. This includes reviewing and managing care records, learning about conditions, adopting healthy behaviors, making informed healthcare purchases, and interacting with care providers as a partner.”

The study, sponsored by InterSystems, found that the top drivers for patient engagement are to enhance and improve the health of the community (77 percent), the quest to build brand loyalty for patients (77 percent), and meeting meaningful use requirements (60 percent). However, these strategies might not be “fully baked,” according to the focus group participants. Indeed, some participants questioned their patient engagement plans.

“We don’t really have a true patient engagement strategy, just a portal project,” said one executive. Another chimed in to say, “We say we have a patient engagement strategy, but it is really just part of other strategies – wellness, health improvement, population health.”

Such comments are a cause for concern, according to Joe DeSantis, Vice President of HealthShare Platforms, InterSystems, who pointed out that while leaders say they have a strategy, they may be moving forward with only a tactical plan.

“Even if organizations have a vision for real patient engagement, many are consumed with checking the boxes for meaningful use,” DeSantis said. “Unfortunately, a patient portal based on a single EHR is not enough to move patient engagement forward. Engagement needs to span the entire care continuum. The short-term focus on meaningful use has often been at the expense of long-term strategic goals.”

Who Owns Patient Engagement?

Patient engagement initiatives often lack definitive leadership. According to the survey, multi-departmental/multi-role committees are the most common owners of an organization’s patient engagement strategy (26 percent). Other owners of the strategy include the chief marketing officers (15 percent), followed by chief information officers (10 percent) and CEOs (8 percent).

These strategy owners might not have the financial wherewithal to effectively move initiatives forward. The roadblock: Spending on patient engagement is spread across organizations – with information technology typically buying the tools, ambulatory departments paying for the costs for program administration, and marketing shelling out the money for promotions, positioning patient engagement as a brand loyalty strategy.

“I am coming to the conclusion that maybe we don’t actually have an organizational strategy around patient engagement if we have not set up a budget that owns all aspects of it,” said one of the surveyed executives.

Patient Engagement Tools

Even in the absence of a cohesive financial strategy, information technology departments are turning to patient portals as their go-to tool for patient engagement. Their reasons for adopting portals are varied: 71 percent of respondents who have an engagement strategy are using portal technology to meet current minimum meaningful use requirements for functionality and data sharing from a single source; 54 percent are using portals that offer a combination of patient services, technology and content; and 51 percent are using portals as a configurable, interoperable information exchange platform with data sharing from multiple sources. Overall, about two-thirds of these respondents are using portals provided by their electronic health record (EHR) vendors.

Not surprisingly, focus group participants expressed concerns about their portal solutions. “Most portals don’t really align well with the definition of patient engagement,” one leader said. “They are great for convenience, but they don’t actually help people manage chronic diseases, improve their health, or give them resources they need to move toward healthier behaviors. Most of the tools out there just don’t deliver on that promise.”

To fully engage patients, leaders are looking for next-generation portals to offer the functionality that will enable patients to become partners in their own care. More specifically, they are seeking functionality such as e-visits or e-consultations (80 percent), interoperability across multiple providers (70 percent), health evaluation and coaching (70 percent), and tele-visits (50 percent).

“Game-changing patient engagement will give patients timely, comprehensive information enabling them to partner with their care providers – and to truly manage their health,” DeSantis concluded.

About HIMSS Analytics
HIMSS Analytics collects, analyzes and distributes essential health IT data related to products, costs, metrics, trends and purchase decisions.  It delivers quality data and analytical expertise to healthcare delivery organizations, IT companies, governmental entities, financial, pharmaceutical and consulting companies. Visit

About InterSystems
InterSystems develops advanced software technologies that enable breakthroughs. With a passion for excellence and a focus on client success, InterSystems provides data management, strategic interoperability, and analytics platforms used in healthcare, financial services, government, and dozens of other industries. InterSystems also offers unified healthcare applications, based on its core technologies, that deliver on the promise of connected healthcare. Founded in 1978, InterSystems is a privately held company headquartered in Cambridge, Massachusetts (USA), with offices worldwide. Its products are used daily by millions of people in more than 100 countries.  Visit

April 6, 2015 I Written By

John Lynn is the Founder of the blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

VitalHealth Software Launches Patient Engagement Solution in US market

MINNEAPOLIS, MN – Dec 5, 2013 – VitalHealth Software, a leading global provider of web-based solutions for health management established by Mayo Clinic and the Noaber Foundation, today announces the availability of VitalHealth QuestLink, a cloud-based software solution to stimulate patient engagement through the use of online questionnaires.

VitalHealth QuestLink was designed to give care providers a flexible solution to drive the design, deployment and monitoring of online questionnaires for the purpose of Patient Reported Outcome Measures (PROMs) in for instance pre- and post-operative patient engagement, as well as Routine Outcome Monitoring (ROM) in mental and behavioral health settings.

Blair Butterfield, President of VitalHealth Software USA comments: “With a successful launch of our Specialty Practice EHR platform earlier this year, the underlying VitalHealth Platform has proven to be a perfect fit for the creation of cloud-based healthcare software solutions.” The VitalHealth Platform is the common denominator for VitalHealth Solutions, and enables the creation and deployment of healthcare solutions that can be accessed remotely through a browser on both workstations as well as mobile devices. “With government regulations putting increased emphasis on preventive care and reduction of costs associated with preventable hospital readmissions, we see patient engagement as the next logical focus area beyond the deployment of EHRs. Patients have adopted mobile technologies en-masse, and it is only a natural progression to use that medium for new patient engagement solutions.”

VitalHealth QuestLink was launched in the Netherlands several years ago, and has been successfully deployed for both ROM and PROM based scenarios. “With patients leading busy lives and often located far from their providers, it is a challenge for providers to monitor and ensure patient adherence to for instance pre- and post-operative instructions, or to routinely monitor their mental well-being”, says Lester Wold, MD, Chief Medical Officer of VitalHealth Software. “Our existing customer base has seen the proof that QuestLink helps avoid costly readmissions and provides early alerts when behavioral health monitoring uncovers alarming developments. We see the same need in the US market, for instance for hospitals and health systems, ACOs, Ambulatory Surgical Centers as well as mental and behavioral health institutes.”

While customers are free to design and deploy their own questionnaires, VitalHealth QuestLink also includes an extensive library of standardized questionnaires, enabling providers to get off to a quick start with improving quality of care and driving down costs. Many questionnaires embed published and proven formulas for calculating measurable results with visual indicators to depict the progress of patient care. Besides that, data can be aggregated at the practice level for population level research projects.

For additional information about VitalHealth QuestLink, or to register for a webinar, please visit

About VitalHealth Software:
VitalHealth Software delivers web-based software solutions for health management.  The model-driven software platform is used by a growing network of partners.  VitalHealth Software has offices in the U.S., Netherlands and India.  For more information, please visit

December 6, 2013 I Written By

John Lynn is the Founder of the blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

KLAS Ranks GetWellNetwork #1 for Third Consecutive Year in Interactive Patient Systems Category

GetWellNetwork extends leadership position in helping health care providers drive patient engagement and improved performance

BETHESDA, Md., December 19, 2012 – GetWellNetwork® Inc., the leader in Interactive Patient Care™ (IPC) solutions, today announced that it has been named the category leader for Interactive Patient Systems (IPS) for the third consecutive year by KLAS®. Published in December, the 2012 Best in KLAS Awards: Software & Services report celebrates vendors that received the highest customer satisfaction scores for software and professional services, and serves as a guide to enable health care providers make informed technology decisions.

“Providers recognize the critical role that vendors play in improving health care delivery,” says Adam Gale, KLAS president. “Thus, a growing number of providers are weighing in on vendor performance. It speaks volumes that providers want to be heard and be counted. And vendors are listening.”

GetWellNetwork’s innovative technology and services are helping leading health care providers advance their patient engagement initiatives across the care continuum through patient education and activation. GetWellNetwork’s patient engagement platform enables hospitals to implement and extend the IPC delivery model using mobile devices, computers and televisions to improve performance and outcomes. In addition, the solution extends the value of existing IT systems by integrating with electronic medical records and patient portal systems.

“We are excited and energized by the continued commitment and support of our growing client community that has put us on top of the Interactive Patient Systems category for the third consecutive year,” said Michael O’Neil, founder and chief executive officer of GetWellNetwork, Inc. “As the reality of Meaningful Use and the Affordable Care Act sinks in, patient engagement has become a strategic imperative for health care providers. After twelve years of focusing exclusively on IPC, our model is evidence-based and it works. Through our technology, tools and change management process, our provider partners are consistently experiencing performance improvement in service and quality.”

With patient engagement as a central component of recent regulatory and reimbursement changes, IPS solutions are being adopted at their fastest rate since their introduction more than 10 years ago. Today, GetWellNetwork’s annual patient interactions number more than five million, and the company remains the only provider to deliver Patient Pathways® that drive higher levels of patient engagement at the point-of-care.

GetWellNetwork works beside some of the foremost providers of health care in U.S., including:

·         Large IDNs like Adventist Health System, Ascension Health, Catholic Health Initiatives, Kaiser Permanente and Trinity Health

  • Military medical centers in the U.S. Department of Defense, Military Health System and U.S. Department of Veterans Affairs
  • Academic medical centers, such as the University of Chicago Hospitals and Health System, Stanford School of Medicine, Thomas Jefferson University Hospital and the Medical University of South Carolina
  • Independent hospitals such as Children’s Hospital Los Angeles and Nationwide Children’s Hospital

GetWellNetwork is also running in more than 30 of the top children’s hospitals in the U.S. and in four Malcolm Baldrige National Quality Award winners –Sharp Healthcare, Poudre Valley Hospital, Saint Luke’s East-Lee’s Summit and Henry Ford Health System.

Working together with executives from more than 4,500 hospitals and 3,000 doctor offices and clinics, KLAS delivers timely and impartial reports, trends and statistics that provide a solid overview of vendor performance in the industry. KLAS measures the performance of software, professional services and medical equipment vendors.

For a full copy of the most recent KLAS report, please visit:

About GetWellNetwork

GetWellNetwork, Inc.® provides patient engagement solutions that help health care providers engage, educate and empower patients along the care continuum.  Our patient-centered platform, delivered across multiple technology platforms including mobile devices, computers and televisions, enables providers to implement a revolutionary care delivery model called Interactive Patient Care™ to improve performance and patient outcomes.  The company further extends the value of existing IT investments by integrating seamlessly with electronic medical record and patient portal applications.

December 19, 2012 I Written By

National eHealth Collaborative Releases the Patient Engagement Framework

Culmination of a collaborative project of the Consumer Consortium on eHealth

Washington, DC (November 19, 2012) – National eHealth Collaborative (NeHC) today hosted a webinar to release the much-anticipated Patient Engagement Framework, a model created to guide healthcare organizations in developing and strengthening their patient engagement strategies through the use of eHealth tools and resources. The Framework is the result of several months of collaboration and iteration with many interested stakeholders.

“We hope this Patient Engagement Framework will be a useful resource for healthcare organizations,” said NeHC CEO Kate Berry. “We are at a critical moment when patient engagement is becoming increasingly important given the movement toward meaningful use and accountable care. We as individuals should be more engaged in managing and improving our own health. This Framework is intended as a guide organizations can aspire to as they move in this direction.”

The Patient Engagement Framework outlines several attributes of organizations that successfully engage and support patients, and ultimately their communities, in their care. The Framework provides a series of phases to show the progression from a provider-centric model to one that is truly patient-centered. The phases of the Framework include inform me, engage me, empower me, partner with me, and support my community. Within these phases, the Framework is organized to build on an organization’s capabilities including information and way-finding, e-tools, forms and patient education, patient access to their information, patient role in generating their information, and patient role in the care team.

“The patient is the point of health information, and a framework for systematically keeping the patient’s interests at the center of health information technology helps us move toward higher-performance, higher-value healthcare,” said Dr. Jon Perlin, CMO and President of Clinical Services at the Hospital Corporation of America (HCA). “This is a great way for healthcare to measure how prepared they are for patient engagement.”

The Framework took into consideration several existing resources and patient engagement measures, including those required by meaningful use Stage 1 and Stage 2.  More than 100 individuals from across the healthcare, patient engagement, and behavioral science fields reviewed and provided input on the Framework. Since January, the Framework has circulated among several groups, including the Partnership for Women and Families, The Foundation for Informed Decision Making, Healthwise employees and advisors, the Long Term Post Acute Care Association, members of HL7, members of the Office of the National Coordinator for Health IT (ONC) Health IT Standards and Policy Committees, and members of the Consumer Consortium on eHealth. NeHC thanks Leslie Kelly Hall, Senior Vice President of Policy at Healthwise and a member of the Consumer Consortium Steering Committee for her extraordinary leadership in this effort.

“It was important that we create a tool that could be adapted to a variety of care settings and be a practical guide for organizations really trying to strengthen their patient engagement strategies,” said Leslie Kelly Hall, SVP of Policy for Healthwise and NeHC Board member. “Each time we reviewed the Framework with a group we incorporated feedback and refined our final product. The entire process was a great learning experience and brought us closer to understanding the needs of many communities in trying to effectively engage patients by using health IT.  We recognize that the Framework will continue to be refined.”

The Patient Engagement Framework is available for download at To view the slides or download the recording from the release webinar, visit (recording will be posted within 24 hours of this release).

To provide a concrete tool for organizations to assess their status of consumer engagement efforts and to make progress on implementing the Patient Engagement Framework, NeHC in partnership with HealthCAWS® will soon be releasing an online assessment and supporting tools. The NeHC eHealth Consumer Engagement Organizational Assessment is a business intelligence tool mapped to the concepts and recommendations of the Framework. The Consumer Engagement Organizational Assessment is designed to provide customized progress reports and guidance for improving consumer engagement strategies. In addition to progress reports to help organizations assess where they are along the Framework and opportunities for improvement, the online tool provides a directory of consumer engagement resources and eHealth solutions.

To learn more about the NeHC eHealth Consumer Engagement Organizational Assessment, please contact Jenna Bramble at

About National eHealth Collaborative

National eHealth Collaborative (NeHC) is a public-private partnership focused on accelerating progress toward widespread, secure and interoperable nationwide health information exchange to improve health and healthcare.  NeHC’s neutrality and diverse multi-stakeholder participation provides a unique platform for collaboration.  NeHC educates, connects, and encourages healthcare stakeholders to advance health information technology and health information exchange (HIE) nationwide through its NeHC University web-based education program, its Consumer Consortium on eHealth and its HIE Learning Network.

National eHealth Collaborative is a cooperative agreement partner of the Office of the National Coordinator for Health IT within the U.S. Department of Health and Human Services.

November 27, 2012 I Written By

GetWellNetwork Unveils the Future of Patient Engagement

As healthcare providers become more accountable and assume more risk across the care continuum, interactive patient care (IPC) will be essential in moving patient engagement well beyond the hospital walls in order to improve outcomes.  This video from GetWellNetwork illustrates how innovations in IPC will improve outcomes for patients and hospitals by becoming a part of everyday life.

With its interactive patient care technology (IPC) implemented in more than 20,000 hospital beds across the U.S., GetWellNetwork has been leading the charge in IPC.  This video provides a glimpse into how it has been successful in incorporating it into the healthcare landscape.

Moving Beyond the Hospital Walls to Just About Anywhere, Children to Adults Will Have the Capability to Better Manage Their Health

BETHESDA, MD–(Marketwire – Aug 2, 2012) –  Committed to keeping patients focused on their health long after their hospital stay, GetWellNetwork®, Inc., the leader in interactive patient care (IPC) solutions, is helping to define how patient engagement will take hold as a crucial element in the future of healthcare. The company has launched a video to illustrate improvements in healthcare outcomes for hospitals and patients through innovations in IPC that extend far beyond the walls of the hospital to everyday lives. Because of changing regulations in an increasingly challenging healthcare environment, new technologies are needed to engage patients and enable them to more readily and proactively manage their health conditions.

Patient engagement is now included throughout every significant healthcare law from Meaningful Use to the America Recovery & Reinvestment Act (ARRA), and from the National Patient Safety Initiative to the Affordable Care Act (ACA) recently upheld by the U.S. Supreme Court. Because of its ability to engage, educate and empower patients and families throughout the patient journey, IPC is recognized as a driving force behind strategic and actionable change needed in the face of today’s healthcare challenges and changing regulations.

With its interactive patient care technology implemented in more than 20,000 hospital beds across the U.S., and, as the only IPC vendor to provide a specific pathway for pediatrics and exclusive education content from KidsHealth®, GetWellNetwork has been leading the charge in IPC. Now the company is building on its platform to extend the technology beyond the hospital and integrate IPC into any place people’s lives take them, whether it’s at home, on the soccer field, in the grocery store or at the doctor. GetWellNetwork’s goal is to engage individuals in their care and encourage positive healthcare transformation.

“Along with our hospital partners, we are beginning an exciting new chapter in the interactive patient care journey,” said Michael O’Neil, founder and CEO of GetWellNetwork. “As healthcare providers take on accountability and risk across the care continuum, we are moving our patient engagement solutions well beyond the hospital walls to improve outcomes. It’s a dynamic time for our growing GetWellNetwork community, and we are confident of the profound impact we will have on healthcare delivery for years to come.”

This video provides a sneak peek into how GetWellNetwork is succeeding at incorporating interactive patient care into the healthcare landscape.

About GetWellNetwork

GetWellNetwork, Inc. entertains, educates, and empowers patients throughout the patient journey using the bedside TV and iPad in the hospital, mobile devices, Web or Cable TV at home. This patient-centered approach improves both satisfaction and outcomes for patients and hospitals. Additionally, the company extends the value of existing IT investments by integrating seamlessly to leading HIT systems including Cerner, McKesson, Epic, Meditech, GE and Siemens.

GetWellNetwork is recognized by KLAS® as the leader in the Interactive Patient Systems category and exclusively endorsed by the American Hospital Association. More information about GetWellNetwork can be found at

August 15, 2012 I Written By

SRS Partners with Omedix to Offer a Patient Portal as a Key Part of Its Unified Desktop™

Integrated Solution Transforms Practice Operations and Empowers Patients

MONTVALE, NJ – October 4, 2011 – SRS, the leading provider of productivity-enhancing EHR technology and services for high-performance physicians, today announced a partnership with Omedix, a leading provider of government-certified, leading-edge patient-portal systems. SRS will offer its clients a next-generation patient portal that is fully integrated with the SRS EHR.

Capitalizing on its OpenPath™ technology, SRS will incorporate the patient portal so that it interfaces seamlessly with the EHR. Branded as the SRS Patient Portal, the product will be available in the first quarter of 2012 and will be fully serviced by the top-rated SRS support team.

“The patient portal fundamentally changes the way patients engage in their care and the way practices operate,” says SRS CEO Evan Steele. “We spent over a year vetting potential partners—as we always do—and know that in Omedix, we have a partner that is innovative and forward thinking. Our two companies share a commitment to providing technology that enhances productivity and frees physicians and clinical staff to focus their resources on patient care.”

“Patient engagement is the future of healthcare. Patients today want the convenience of online self-service, and practices must reduce costs by empowering their patients to communicate in more efficient ways,” says Josh Padnick, President & CEO, Omedix. “In SRS we found an ideal partner. The SRS EHR delivers high performance by making providers more efficient. Now with the SRS Patient Portal, practices can continue the trend by making patients more efficient, too.”

About SRS
SRS is the leading provider of productivity-enhancing EHR technology and services for high-performance specialty physicians—with a successful adoption rate unparalleled in the industry. Offered via the Unified Desktop™, the robust EHR, SRS CareTracker PM, SRS PACS, and SRS Patient Portal increase speed, boost revenue, free physicians’ time, and heighten patient care and satisfaction. For more information on SRS, visit, e-mail, fax 201.802.1301, or call 800.288.8369.

About Omedix
Omedix empowers clinics to manage all aspects of their patient engagement through one secure integrated platform hosted in the cloud. Over 1,200 providers use Omedix software to harness the power of patient self-service, leading to dramatically streamlined workflows, a superior patient experience, and an efficient means of meeting meaningful use. Visit for more information.

October 8, 2011 I Written By