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Mount Sinai Medical Center deploys Perminova EP

Perminova’s web-based, cloud-based cardiac information system has been implemented at Mount Sinai Hospital in New York, a renowned medical facility and one of the top heart hospitals in the country. Already, clinicians at Mount Sinai EP Lab are quickly producing operative and case reports and utilizing many other features to simplify and streamline workflow and share data.

One of nation’s top heart hospitals rolls out web-based cardiac information system

LA JOLLA, CA – Perminova, developer of a new breed of web-based information systems for the nation’s leading cardiology centers, announced that Mount Sinai Medical Center in New York, one of the nation’s leading heart hospitals, has installed Perminova EP at the Leona M. and Harry B. Helmsley Charitable Trust Center for Cardiac Electrophysiology.

Perminova EP is a web-based cardiovascular information system that manages scheduling, workflow, documentation and billing processes before, during and after cardiac electrophysiology (EP) procedures. Perminova’s web-based products are pioneering healthcare’s move from outdated client-server technology to modern-and-secure cloud computing.

At Mount Sinai, Perminova EP allows clinicians to quickly complete operative and case reports within minutes after a procedure. Reports can be electronically signed and immediately uploaded to the hospital EMR and sent to the billing department. During procedures, a full list of codes for devices, medications and equipment are captured electronically for efficient and timely reimbursement. Documentation and reports created by Perminova EP are highly searchable and can be accessed and completed anytime, anywhere and on any web browser.

“Perminova gives our EP lab the flexibility to access procedure records securely from any location. That means doctors and nurses don’t have to come in on weekends or late at night to catch up on paperwork, or get frustrated when the server is down and they can’t do any documentation,” said Vivek Y. Reddy, MD, Professor of Cardiology and Director of the Cardiac Arrhythmia Service at Mount Sinai Heart. “Improvements in documentation with Perminova EP may ultimately result in improved patient care and safety.”

Like other cardiac labs, Mount Sinai’s busy EP lab previously used email among dozens of people to coordinate patient and staff schedules and link with the billing department. Perminova simplifies and streamlines the daily process of managing an EP lab. Perminova’s features allow staff to proactively manage cases several days in advance, preventing case delays by ensuring each patient has necessary insurance authorization and pre-operative tests.

“Cardiologists have said that they spend more time on the paperwork than they do on the pacemaker,” said Ken Miceli, Senior Director of Information Technology at Mount Sinai’s Cardiovascular Institute and Heart Hospital. “That’s going to change with Perminova EP. We see the entire documentation process becoming easier yet more comprehensive, and this will provide both administrative and clinical improvements for the EP lab.”

In addition to workflow and scheduling, Perminova EP also dramatically improves billing by eliminating lost charge sheets and reducing reimbursement denials, while reports from each procedure are automatically available to Mount Sinai’s billing department. Perminova EP also helps the EP lab go paperless, a goal for the entire Mount Sinai Medical Center.

Perminova products are browser-based and cloud-based, deploying and upgrading easily via the web with rapid configuration, integration and customization. Deploying Perminova EP is relatively inexpensive compared to enterprise software and does not require expensive new hardware. Perminova products can be seamlessly integrated into any hospital’s electronic medical records system. Perminova’s architecture allows integration of medical devices and customization of robust data for medical research and clinical trials.

“The deployment of Perminova EP at Mount Sinai Medical Center makes one of the nation’s top EP labs even better by simplifying operations, sharing data and enabling research,” said Craig K. Collins, President and CEO of Perminova Inc. “Mount Sinai’s physicians, nurses and technologists will spend more time on direct patient care while the lab’s charge capture increases. State-of-the-art electrophysiology truly moves into the 21st century with Perminova EP.”

About Mount Sinai Medical Center

The Mount Sinai Medical Center, founded in 1852, is a 1,171-bed tertiary- and quaternary-care teaching facility and one of the nation’s oldest, largest and most-respected voluntary hospitals. In 2011, US News and World Report ranked The Mount Sinai Medical Center 16th on its elite Honor Roll of the nation’s top hospitals based on reputation, safety, and other patient-care factors. Nearly 60,000 people were treated at Mount Sinai as inpatients last year, and approximately 560,000 outpatient visits took place. Mount Sinai Medical Center ranks among the nation’s best hospitals for cardiology and heart surgery in the 2011-2012 “Best Hospitals” issue of US News & World Report.

About Perminova

La Jolla, Calif.-based Perminova develops and markets web-based, cloud-based software for the nation’s leading cardiology centers. The company is pioneering healthcare’s move from outdated client-server technology to modern-and-secure cloud computing. Perminova products are electronic surgical records systems for cardiology, and they’re more robust, flexible and cost-effective than anything currently on the market. Its products improve charge-capture and efficiency, while automatically producing case reports and billing reports. Perminova seamlessly integrates with existing electronic medical records systems and deploys and upgrades easily via the web. Perminova’s architecture allows integration of medical devices and customization of robust data for medical research and clinical trials. Currently, Perminova EP is used at Mount Sinai Medical Center in New York and the UC San Diego Health System.

May 9, 2012 I Written By

Dell Clinical Service Desk Provides Expertise and Support to Advance EMR Adoption

-Dell Services’ clinical experts provide 24/7/365 support for clinicians and physicians working with leading EMR systems

-The Mount Sinai Hospital sees benefits for EMR implementation

PLANO, Texas, April 9, 2012 — Implementing an electronic medical records (EMR) system is a challenge for any healthcare organization, but Dell is easing the transition with the Dell Clinical Service Desk – a 24/7/365 single point of contact staffed by clinical experts with direct experience designing, implementing, supporting and using industry-leading EMR systems.

The Mount Sinai Hospital, which has been working with Epic and Dell to phase in a comprehensive EMR system within the hospital as well as an electronic practice management (EPM) system for affiliated physicians, has been using Dell’s Clinical Service Desk to support the implementation.

While Dell offers Technical Service Desk solutions for all of its healthcare customers, the Clinical Service Desk is relatively new. The approach leverages Dell’s technical and clinical expertise to fill a gap where traditional support services leave off.

Organizations are making significant investments to implement EMR solutions to meet regulatory requirements and because of the potential benefits for patients and caregivers. And clinician adoption of EMR technology is critical to realizing the full return on investment. A robust and professionally staffed Clinical Service Desk can improve physician and clinician satisfaction, enhance efficiency and facilitate EMR adoption by providing knowledgeable peers to whom clinicians can turn when clinical support or technical advice is needed.

Last year, Dell was the first company to be named by Epic as a “Community Connect Certified” consulting services firm for EMR/EPM services. The certification was based on a variety of factors, including feedback from customers and Dell’s healthcare industry capabilities.

From turnkey EMR solutions to specific customized services, Dell provides hospitals and physician practices a variety of options to address their individualized needs. By offering industry-leading practice management and EMR software, infrastructure solutions (including secure cloud offerings), and a complete service portfolio including program planning, clinical workflow optimization and clinical support, Dell facilitates successful EMR implementations. As of December 2010, 71 percent of the Stage 7 HIMSS EMR Adoption Model hospitals were Dell customers.

Dell’s Clinical Service Desk offering is complemented by the Command Center Live Support Service, Affiliated Practice Support Service, Technical Service Desk and Dell ProSupport™ for hardware.

Key features of Dell’s Clinical Service Desk include:

  • A knowledgeable clinical support team with extensive expertise in the industry’s leading HIS/EMR systems
  • A single point of contact for hospital-based, ambulatory, and affiliated physicians and clinicians
  • Seamless integration with the workflows within a hospital or physician environment
  • Scalable, multi-level services
  • 24/7/365 global*, multi-lingual support available

To learn more, visit


“For Mount Sinai, the transition to EMR represents the single largest capital investment we have made, with the exception of buildings we have constructed,” said Kristin Myers, vice president of IT and leader of the EMR implementation project at The Mount Sinai Hospital. “Dell’s Clinical Service Desk team has hands-on knowledge and in-depth experience with Epic software, and the team provides our physicians and staff with the immediate support, coaching and guidance they need to optimize use of the system.”

“Unlike a traditional help desk, our service matches users with clinical resources who understand how the tool is being used in the hospital or practice setting,” said August Calhoun, Ph.D., vice president of Dell Healthcare and Life Sciences Services. “Our experienced staff provides peer-to-peer clinical and technical support so that doctors and other caregivers can focus on what they do best: delivering the highest quality of care for their patients.”

About Dell

Dell Inc. (NASDAQ: DELL) listens to customers and delivers innovative technology and services that give them the power to do more. Dell Services develops and delivers a comprehensive suite of IT and application services, business process solutions and consulting services designed to help customers succeed. For more information, visit

April 17, 2012 I Written By

HealthTap Announces $11.5M in Series A Funding by Mayfield Fund, Mohr Davidow Ventures and Eric Schmidt’s Innovation Endeavors

The Premier Interactive Health network will use funds to manage growth,

scale technology, and add top talent to team

PALO ALTO, Calif. – December 6, 2011 – HealthTap, (, the premier Interactive Health Network, announced today that it secured $11.5 million in Series A Funding led by Mayfield Fund, Mohr Davidow Ventures, and Eric Schmidt’s Innovation Endeavors. HealthTap will use Series A funds to accelerate growth, recruit top talent, and engage more physicians and patients in the vibrant online HealthTap community.

HealthTap has successfully created a networked environment where anyone can ask any health question online or via a mobile app and quickly receive credible answers from top U.S. physicians across 100 specialties, for free. HealthTap, which launched its new mobile and online services just two months ago, has experienced massive growth with more than 6,000 leading physicians and 500 top healthcare institutions currently participating in the service.

“We are excited to partner with a serial entrepreneur such as Ron Gutman whose passion, track record, and team will help realize HealthTap’s grand vision,” said Mayfield Managing Director, Tim Chang. “HealthTap embodies the powerful consumer Internet trend of moving high-value mainstream offline experiences, such as doctor-patient interactions, to the online world. The company leverages the three key innovation drivers that I’m most excited about: mobile apps that enable new kinds of rich, personalized interactions via smartphone and tablet; gamification that enhances user engagement and retention; and social mechanics, such as expert-based Q&A and reputation graphs, that facilitate deep interest and trust. It’s this kind of fresh thinking that will accelerate the ‘consumerization’ of Healthcare, and re-invigorate an extremely important and valuable industry that has been behind the IT curve and mired in inefficiency for decades.”

All physicians who participate on HealthTap undergo rigorous background checks verifying their medical licenses and good standing. Approved physicians receive a free Virtual Practice from which they can lead the online health conversation, and the creation of quality health content. Through their Virtual Practices, physicians answer user questions, endorse answers written by other physicians, and help people find the best health information, while creating connections for in-person care.

“HealthTap has become the only place online where medical information is trusted both by physicians and by patients alike,” said Ron Gutman, HealthTap’s Founder and CEO. “Doctors interact with one another and rate each other every day based on the quality of their shared medical knowledge and its helpfulness to patients. This revolutionary approach, which we call ‘Trust Sourcing,’ makes it easy for members of the community to find the most reliable health information and the best doctors in town.”

The rapid adoption of HealthTap by physicians and patients in all 50 states has been complemented by growing demand from medical institutions interested in participating in the virtualization of healthcare. In response, HealthTap today opens its doors to all medical institutions to join the more than 500 healthcare groups who have already signed up. From large institutions such as Cleveland Clinic and The Mount Sinai Hospital, to small practices across the nation like Women’s Care of Beverly Hills Medical Group, to individual physician offices such as the one run by Dr. Robert Kwok in Saratoga, California, HealthTap is revolutionizing healthcare by re-invigorating doctor-patient interactions, and by bringing trustworthy, current health information to people anytime, anywhere—for free.

“Patients and doctors alike have long been frustrated by the one-size-fits-all approach to healthcare and the limited opportunities for finding personally relevant health information online,” said Rowan Chapman, Partner at Mohr Davidow Ventures. “Ron and his team are successfully addressing the critical need for a source of trusted medical information that allows consumers to interact with doctors online in an efficient and meaningful way. The rapid growth of the HealthTap community coupled with this round of funding is further evidence of the tremendous opportunity at the intersection of web-enabled social networks and more personalized, data-driven healthcare.”

About HealthTap

HealthTap is an Interactive Health Network that connects thousands of North America’s best physicians with users to provide trusted answers to health questions anytime anywhere. HealthTap’s free web and mobile applications enable 24/7 access to personalized, relevant and trusted health information from America’s best licensed physicians, helping people find the best doctors and make better decisions about their health and well-being. HealthTap’s experienced team of engineers and doctors have built health and mobile applications that have served hundreds of millions of people. Based in Palo Alto California, HealthTap is funded by Mayfield Fund, Mohr Davidow Ventures, Eric Schmidt’s Innovation Endeavors, and other prominent Silicon Valley investors. For more information, visit

About Mayfield Fund

Mayfield Fund invests in relationships with entrepreneurs, institutions, and the community to transform bold ideas into industry-leading companies. With $2.7 billion under management, Mayfield invests primarily in early-stage companies in the Enterprise, Consumer, Energytech, and Mobile/Telecom sectors. The firm fosters global entrepreneurship by investing in India-based companies through its Mayfield India fund and in China-based companies directly and with its partner GSR Ventures. Over its 42-year history, the firm has invested in more than 500 companies, resulting in over 100 IPOs and more than 100 mergers or acquisitions. For more information, visit

About Mohr Davidow Ventures

For more than 25 years, the Mohr Davidow team has invested in early stage startups and worked closely with exceptional entrepreneurs to create venture returns by developing and bringing to market new, technology-based ideas, products and services. The firm invests in companies that transform industries whether through better infrastructure for our rapidly evolving data-intensive digital world, more efficient power for our planet, or better, more personalized medicine. The firm has $1.85 billion under management. For more information, visit

December 6, 2011 I Written By

John Lynn is the Founder of the blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.