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GetWellNetwork Acquires HealthLoop

Patient engagement pioneer unites with Silicon Valley startup to define the next era of digital health

WASHINGTON — Nov. 8, 2018 — GetWellNetwork, the Precision Engagement health care company, announced today that it has acquired HealthLoop, a leading digital health company. With over 7.2 million annual patient interactions, HealthLoop’s more than 160 dynamic care plans monitor patients and assess risk in real time, helping providers, hospitals and health systems improve patient engagement, satisfaction and health outcomes. The acquisition expands GetWellNetwork’s reach into nearly 700 health care providers, placing it at the forefront of the changing health care landscape and at the heart of the patient journey.

As health care organizations adapt to the expectations of today’s digital consumer, GetWellNetwork is combining its nearly two decades of experience implementing patient engagement solutions with HealthLoop’s expertise in mobile technologies and digital care management. The move is designed to catalyze aggressive growth in the ambulatory space and signals plans for more long-term strategic investments in cross-continuum tools to connect patients, families and providers.

GetWell Loop will fill the post-discharge follow-up gap and unify the pre- to post-care patient experience by bringing together the key elements of convenience and coordination frequently missing from traditional care delivery.

“Adding HealthLoop to our portfolio advances our strategy to provide the most comprehensive, end-to-end digital patient and family engagement platform,” said Michael O’Neil, founder and CEO, GetWellNetwork. “The changing nature of the how and where care is delivered requires dynamic solutions to meet modern engagement challenges. With HealthLoop as part of the GetWell portfolio, we’re excited to help health care organizations rethink and accelerate their digital strategies.”

HealthLoop tracks patient progress, monitors clinical areas of concern and automates follow-up care, helping providers, hospitals and health systems improve patient interactions and satisfaction. Built on data-backed, scalable technology, its feature-rich, cloud-native platform presents significant opportunities for integration and impact. Over 70 health care organizations of all sizes and settings, including Advocate Aurora Health, UCSF Health and LifeBridge Health, rely on HealthLoop to drive engagement and patient loyalty.

November 8, 2018 I Written By

John Lynn is the Founder of the blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

KLAS Ranks GetWellNetwork #1 for Third Consecutive Year in Interactive Patient Systems Category

GetWellNetwork extends leadership position in helping health care providers drive patient engagement and improved performance

BETHESDA, Md., December 19, 2012 – GetWellNetwork® Inc., the leader in Interactive Patient Care™ (IPC) solutions, today announced that it has been named the category leader for Interactive Patient Systems (IPS) for the third consecutive year by KLAS®. Published in December, the 2012 Best in KLAS Awards: Software & Services report celebrates vendors that received the highest customer satisfaction scores for software and professional services, and serves as a guide to enable health care providers make informed technology decisions.

“Providers recognize the critical role that vendors play in improving health care delivery,” says Adam Gale, KLAS president. “Thus, a growing number of providers are weighing in on vendor performance. It speaks volumes that providers want to be heard and be counted. And vendors are listening.”

GetWellNetwork’s innovative technology and services are helping leading health care providers advance their patient engagement initiatives across the care continuum through patient education and activation. GetWellNetwork’s patient engagement platform enables hospitals to implement and extend the IPC delivery model using mobile devices, computers and televisions to improve performance and outcomes. In addition, the solution extends the value of existing IT systems by integrating with electronic medical records and patient portal systems.

“We are excited and energized by the continued commitment and support of our growing client community that has put us on top of the Interactive Patient Systems category for the third consecutive year,” said Michael O’Neil, founder and chief executive officer of GetWellNetwork, Inc. “As the reality of Meaningful Use and the Affordable Care Act sinks in, patient engagement has become a strategic imperative for health care providers. After twelve years of focusing exclusively on IPC, our model is evidence-based and it works. Through our technology, tools and change management process, our provider partners are consistently experiencing performance improvement in service and quality.”

With patient engagement as a central component of recent regulatory and reimbursement changes, IPS solutions are being adopted at their fastest rate since their introduction more than 10 years ago. Today, GetWellNetwork’s annual patient interactions number more than five million, and the company remains the only provider to deliver Patient Pathways® that drive higher levels of patient engagement at the point-of-care.

GetWellNetwork works beside some of the foremost providers of health care in U.S., including:

·         Large IDNs like Adventist Health System, Ascension Health, Catholic Health Initiatives, Kaiser Permanente and Trinity Health

  • Military medical centers in the U.S. Department of Defense, Military Health System and U.S. Department of Veterans Affairs
  • Academic medical centers, such as the University of Chicago Hospitals and Health System, Stanford School of Medicine, Thomas Jefferson University Hospital and the Medical University of South Carolina
  • Independent hospitals such as Children’s Hospital Los Angeles and Nationwide Children’s Hospital

GetWellNetwork is also running in more than 30 of the top children’s hospitals in the U.S. and in four Malcolm Baldrige National Quality Award winners –Sharp Healthcare, Poudre Valley Hospital, Saint Luke’s East-Lee’s Summit and Henry Ford Health System.

Working together with executives from more than 4,500 hospitals and 3,000 doctor offices and clinics, KLAS delivers timely and impartial reports, trends and statistics that provide a solid overview of vendor performance in the industry. KLAS measures the performance of software, professional services and medical equipment vendors.

For a full copy of the most recent KLAS report, please visit:

About GetWellNetwork

GetWellNetwork, Inc.® provides patient engagement solutions that help health care providers engage, educate and empower patients along the care continuum.  Our patient-centered platform, delivered across multiple technology platforms including mobile devices, computers and televisions, enables providers to implement a revolutionary care delivery model called Interactive Patient Care™ to improve performance and patient outcomes.  The company further extends the value of existing IT investments by integrating seamlessly with electronic medical record and patient portal applications.

December 19, 2012 I Written By

In Partnership with Sharp Healthcare, GetWellNetwork Launches First Interactive Patient Whiteboard

To create a better healing experience and improve communication between staff members, GetWellNetwork, the leader in Interactive Patient Care, has launched the industry’s first interactive patient whiteboard.  The company has partnered with San Diego’s Sharp Memorial Hospital to provide this technology to patients.

As a result, patients, families and care team members can share vital information on the patient’s care plan during his or her hospital stay while experiencing improved bedside care by:

–          Identifying hospital staff who will care for the patient and allowing the care team to view questions logged by the patients and their families

–          Providing the patient’s schedule for the day and what goals the patient needs to meet prior to being discharged

–          Allowing the patient’s family to leave notes for a patient who is sleeping or away from the hospital room

Sharp Memorial Hospital seeks improvement in patient and care team communication, quality of care and patient satisfaction

BETHESDA, Md. – GetWellNetwork, Inc.®, the leading provider of interactive patient care™ (IPC) solutions, has partnered with Malcolm Baldrige National Quality Award winner Sharp Healthcare, Sharp Memorial Hospital, San Diego, Calif., to launch GetWellNetwork’s Interactive Patient Whiteboard™, the industry’s first collaborative patient whiteboard. This customizable tool transforms the delivery of care at bedside by enabling patients, families and care team members to easily share vital information on everything from the patient’s care plan to his or her medications, daily schedule and other pressing patient concerns.

“The Interactive Patient Whiteboard is going to be an integral component to our staff’s daily workflow and will further enhance the care process,” said Verna Sitzer, MN, RN, CNS, manager, Nursing Innovation and Performance Excellence, Sharp Memorial Hospital. “It will be used to enhance the transfer of information between all of the patient’s caregivers, the patient and the patient’s family.” 

“It was beautiful to see the response to this new whiteboard technology when we hosted a tour for visitors from Planetree, which is focused on enabling caregivers to transform the health care experience,” said Susan Stone, Ph.D., R.N., N.E.A.-B.C., chief nursing officer, Sharp Memorial Hospital. “We are so pleased with the response of our patients and team members and are grateful for being included in this effort.”

A Hub for Open Communication

Located at the bedside, the GetWellNetwork Interactive Patient Whiteboard helps improve overall patient satisfaction and quality of care by allowing patients and families to easily share information on care concerns such as:

  • Who is taking care of me?
  • What is happening today?
  • When can I go home?

The Interactive Patient Whiteboard consists of three main areas:

  • My Team: Identifies care team members, complete with photos and contact information, by integrating with a hospital’s staff scheduling system or by leveraging the Clinician Whiteboard Manager. Care team members can view questions logged by patients and family. Patient interactions and clinician visits are tracked as well.
  • My Day: Gives patients, families and nursing staff quick access to information needed to understand what the schedule for the day looks like, what needs to be accomplished prior to being discharged and vital information such as allergies, risks, restrictions and pain level assessments. All of this information is broken down into three key sections – patient schedule, discharge plan and clinician notes.
  • About Me: Gives patients the ability to personalize their care environment by allowing them to select profile images, keep a journal and create links to their favorite websites. In addition, family members and friends can leave notes for a patient who is sleeping or is away from the room. A patient can also input important contact information, e.g., Durable Power of Attorney or family spokesperson that clinicians can view both at the bedside and in the Clinician Whiteboard Manager.

“Working alongside our patient, family and clinician users to understand their needs, the changing healthcare landscape and the resulting impact on patient care continues to drive successful product innovation and delivery for our company,” said Michael O’Neil, founder and chief executive officer of GetWellNetwork. “While we’re excited to be first to market with the Interactive Patient Whiteboard, the most rewarding part is increasing communication and creating a better healing experience for patients, their families and caregivers.”

The design and development of the Interactive Patient Whiteboard is the culmination of research, input and guidance by the GetWellNetwork Interactive Patient Whiteboard Hospital Task Force. The task force included members from more than 15 facilities and multiple disciplines focused on providing direction and insight into the current and ongoing development of the product. Facilities on the task force include: Celebration Health, Chandler Regional Medical Center, Henry Ford Medical Center-West Bloomfield, Kishwaukee Community Hospital, OSF St. Joseph Medical Center, University of Michigan C.S. Mott Children’s Hospital and Village at Pelham Hospital.

Sharp, in collaboration with numerous departments at the hospital, is committed to working with GetWellNetwork over the next year to further enhance the Interactive Patient Whiteboard.

About GetWellNetwork

GetWellNetwork, Inc.®, provides patient engagement solutions that help healthcare providers engage, educate and empower patients along the care continuum. Our patient-centered platform, delivered across multiple technology platforms including mobile devices, computers and televisions, enables providers to implement a revolutionary care delivery model called Interactive Patient Care™ to improve performance and patient outcomes. The company further extends the value of existing IT investments by integrating seamlessly with HIT and portal systems.

GetWellNetwork is recognized by KLAS® as the leader in the Interactive Patient Systems category and exclusively endorsed by the American Hospital Association. Learn more at

December 11, 2012 I Written By

GetWellNetwork Unveils the Future of Patient Engagement

As healthcare providers become more accountable and assume more risk across the care continuum, interactive patient care (IPC) will be essential in moving patient engagement well beyond the hospital walls in order to improve outcomes.  This video from GetWellNetwork illustrates how innovations in IPC will improve outcomes for patients and hospitals by becoming a part of everyday life.

With its interactive patient care technology (IPC) implemented in more than 20,000 hospital beds across the U.S., GetWellNetwork has been leading the charge in IPC.  This video provides a glimpse into how it has been successful in incorporating it into the healthcare landscape.

Moving Beyond the Hospital Walls to Just About Anywhere, Children to Adults Will Have the Capability to Better Manage Their Health

BETHESDA, MD–(Marketwire – Aug 2, 2012) –  Committed to keeping patients focused on their health long after their hospital stay, GetWellNetwork®, Inc., the leader in interactive patient care (IPC) solutions, is helping to define how patient engagement will take hold as a crucial element in the future of healthcare. The company has launched a video to illustrate improvements in healthcare outcomes for hospitals and patients through innovations in IPC that extend far beyond the walls of the hospital to everyday lives. Because of changing regulations in an increasingly challenging healthcare environment, new technologies are needed to engage patients and enable them to more readily and proactively manage their health conditions.

Patient engagement is now included throughout every significant healthcare law from Meaningful Use to the America Recovery & Reinvestment Act (ARRA), and from the National Patient Safety Initiative to the Affordable Care Act (ACA) recently upheld by the U.S. Supreme Court. Because of its ability to engage, educate and empower patients and families throughout the patient journey, IPC is recognized as a driving force behind strategic and actionable change needed in the face of today’s healthcare challenges and changing regulations.

With its interactive patient care technology implemented in more than 20,000 hospital beds across the U.S., and, as the only IPC vendor to provide a specific pathway for pediatrics and exclusive education content from KidsHealth®, GetWellNetwork has been leading the charge in IPC. Now the company is building on its platform to extend the technology beyond the hospital and integrate IPC into any place people’s lives take them, whether it’s at home, on the soccer field, in the grocery store or at the doctor. GetWellNetwork’s goal is to engage individuals in their care and encourage positive healthcare transformation.

“Along with our hospital partners, we are beginning an exciting new chapter in the interactive patient care journey,” said Michael O’Neil, founder and CEO of GetWellNetwork. “As healthcare providers take on accountability and risk across the care continuum, we are moving our patient engagement solutions well beyond the hospital walls to improve outcomes. It’s a dynamic time for our growing GetWellNetwork community, and we are confident of the profound impact we will have on healthcare delivery for years to come.”

This video provides a sneak peek into how GetWellNetwork is succeeding at incorporating interactive patient care into the healthcare landscape.

About GetWellNetwork

GetWellNetwork, Inc. entertains, educates, and empowers patients throughout the patient journey using the bedside TV and iPad in the hospital, mobile devices, Web or Cable TV at home. This patient-centered approach improves both satisfaction and outcomes for patients and hospitals. Additionally, the company extends the value of existing IT investments by integrating seamlessly to leading HIT systems including Cerner, McKesson, Epic, Meditech, GE and Siemens.

GetWellNetwork is recognized by KLAS® as the leader in the Interactive Patient Systems category and exclusively endorsed by the American Hospital Association. More information about GetWellNetwork can be found at

August 15, 2012 I Written By