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Kareo Acquires DoctorBase

Acquisition adds marketing and patient communications functionality to Kareo’s robust solutions for independent practices

Irvine, CA – March 10, 2015 – Kareo, the leading provider of cloud-based software and services for independent medical practices, today announced the acquisition of DoctorBase, a practice marketing and patient communications solution. The deal complements Kareo’s existing offerings, which enable healthcare providers and their staff to successfully meet the business challenges associated with a rapidly changing healthcare market.

DoctorBase is an innovator in the emerging category of practice marketing and patient communications technology. The company’s offering helps doctors find new patients, foster their loyalty and manage existing relationships. Features offered by DoctorBase to help physicians achieve these goals include reputation management, online booking, appointment reminders, patient recall capabilities and mobile secure messaging. DoctorBase serves thousands of providers practicing in over 30 medical specialties across 42 states.

“By adding DoctorBase’s innovative solutions to the Kareo platform, independent medical practices will have the tools they need to attract new patients and manage relationships with their existing patients – keeping them ahead of competition such as that from large health systems and retail clinics,” said Dan Rodrigues, CEO of Kareo. “We’re excited that our solutions combined with DoctorBase’s functionality will provide patients with conveniences they have come to expect in other parts of their lives, such as online appointment booking and email and text appointment reminders.”

The combined Kareo and DoctorBase solution will allow patients to find a doctor, book an appointment online, and receive automated appointment reminders through their preferred communications channel including phone, email or text messages. During the actual visit, the practice captures the patient’s medical information and facilitates payment. After the visit, patients will receive automated communication including a patient satisfaction survey and a request to rate the physician online as well as encourage the patient to share their experience through social media sites such as Yelp, Google Local and others. The technology will also continue to nurture the patient over time through targeted communication to receive follow-up care, such as an annual physical, for example.

“Kareo’s mission to help independent practices succeed perfectly aligns with our goals,” according to John Sung Kim, founder and CEO of DoctorBase. “Kareo has been instrumental in helping thousands of doctors run their practices smarter. With our combined solutions, we’ll empower independent physicians to thrive in a dynamic market with changing consumer behavior.”

“For years, our practice has been using Kareo’s platform combined with DoctorBase’s patient engagement and practice marketing solutions to reduce administrative time while increasing referrals,” said John Browning, MD, of Texas Dermatology and Laser Specialists. “In our eyes, this is a logical combination. We’re eager to see how the two companies will work together to continue delivering innovative solutions that help independent practices, like ours, succeed.”

Practices can continue to purchase the practice marketing and patient communications features direct from DoctorBase with no change in pricing. Kareo will launch a limited availability, lightly integrated release in early Q2 with plans towards deeper integration with the Kareo solution in the second half of the year.

All DoctorBase employees will be joining the Kareo team. In addition, to accelerate the companies’ integration, their San Francisco offices will be immediately combined, significantly expanding Kareo’s presence in the San Francisco Bay Area.

Financial terms of the acquisition will not be disclosed.

About Kareo
Kareo is the only cloud-based medical office software and services platform purpose-built for small practices. At Kareo, we believe that, with the right tools and support, small practices can do big things. We offer an integrated solution of products and services designed to help physicians get paid faster, run their business smarter, and provide better care. Our practice management software,billing services, and free, award-winning fully certified EHR help more than 30,000 medical providers more efficiently manage the business and clinical sides of their practice. Kareo has received extensive industry recognition, including the Deloitte Technology Fast 500, Inc. 500/5000, Forbes Top 100 Most Promising Companies, and Black Book #1 Integrated EHR, Practice Management and Billing Vendor. Headquartered in Irvine, California, the Kareo mission is to help providers spend their time focused on patients, not paperwork. For more information, visit www.kareo.com.

March 10, 2015 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

UCSF and Harvard Trained Doctor Joins DoctorBase as Chief Medical Officer

Zachary Landman Brings Familial Roots to the Future of mHealth

San Francisco, CA (June 11, 2013) — DoctorBase, a leading mobile solution provider for medical practices, today announced that Dr. Zachary Landman has joined the company as its Chief Medical Officer. The addition of Landman provides DoctorBase with an expert voice to help guide the development of new technologies in the emerging field of mHealth-as-a-Service (mHaaS).

mHaaS technology alleviates common financial pressures on small medical practices by readily making available services that help increase patient volume and revenue. BlueMail, DoctorBase’s flagship service, monetizes typically uncompensated patient communications such as email and text. By employing the software-as-a-service model, mHaaS allows healthcare providers to begin using and benefiting from these technologies with little or no capital investment.

“Both my parents’ practices had to sell to larger health groups, effectively turning them from small business owners to employees. mHaaS technology would’ve given them another option,” said Landman. “I’ve seen first-hand the benefits of using DoctorBase solutions to communicate securely with my colleagues and believe in harnessing the power of technology to help small practices stay in business while continuing to provide the high level of care their patients have and can continue to expect to receive.”

Landman is a former Orthopaedic surgery resident at Harvard Medical School where he covered Massachusetts General, Brigham and Women’s, and Beth Israel Deaconess Hospitals. While there, he developed a curriculum for first year surgical residents and helped form a surgeon based charity to benefit victims of the Boston Marathon bombings. He earned his Doctorate of Medicine from the University of California, San Francisco where he published original research in Spine, Pediatrics, Sports Medicine, and Advanced Imaging.

“Zach has deep roots in healthcare,” said John Sung Kim, CEO of DoctorBase. “His insight into how features like BlueMail can grow medical practices will be invaluable to our team.”

About DoctorBase

DoctorBase has a patent pending multi-tenant mobile platform and is one of the fastest growing Health 2.0 companies as measured by doctor and patient acquisition. Its mHealth-as-a-Service allows patients and healthcare providers to easily communicate through mobile devices with security, auditability and reimbursement.

June 17, 2013 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

DoctorBase Doubles User Base to 10,000 Doctors in One Year On Its mHealth-As-A-Service Platform

Mobile solution provider helps medical practices interact with patients through smartphones

San Francisco, CA (May 21, 2013) — DoctorBase, a leading mobile solution provider for medical practices, today announced it has surpassed 10,000 doctors on its mHealth-as-a-service platform (mHaaS), a 104 percent increase over the past year. DoctorBase’s PANDA software provides medical practices with free and low-cost tools that allow clinicians to interact with patients through smartphones. More than 4.1 million patients now use the service to communicate with their healthcare providers.

The emerging field of mobile health technology lets doctors connect their practices to a growing mobile network of patients and generate additional revenue from electronic communications that had previously gone uncompensated. The average patient sends an electronic message to their doctor 3.2 times per year and office visits that follow a Secure Message or eVisit using mHaaS are 7.2 times more likely to be reviewed positively.

“DoctorBase has become the primary way we differentiate ourselves in our local market by providing true, anywhere access to our existing patients,” said Dr. Scott Kramer, an OB-GYN in Fremont, CA. “We’ve seen a 20 percent increase in office visits since offering our patients the ability to communicate with us via their smartphones.”

In addition to mobile messaging, mHaaS provides tools designed specifically for physicians, including search engine optimized content and appointment and billing reminders.

About DoctorBase

DoctorBase has a patent pending multi-tenant mobile platform and is one of the fastest growing Health 2.0 companies as measured by doctor and patient acquisition. Its mHealth-as-a-Service platform allows patients and healthcare providers to easily communicate through mobile devices with security, auditability and reimbursement. Learn more at www.doctorbase.com

June 5, 2013 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.