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CareCloud Reports Record Growth in 2012; Drives Adoption of Cloud-Based Solutions by Physicians Nationwide

Company Accelerates Market Momentum with Launch of New Clinical and Patient Applications, Enterprise Customer Wins, and Leadership Expansion

MIAMI–(BUSINESS WIRE)–CareCloud, a leading provider of cloud-based practice management, electronic health records (EHR), and medical billing software and services, today announced that the company concluded 2012 with its 12th quarter of consecutive revenue growth. Highlights included: the expansion of CareCloud’s customer base of medical groups into 45 states; the achievement of more than $1.5 billion in annualized accounts receivables under management; the inclusion of more than 4.5 million patients on its platform; and the addition of key executives, many from its leading competitors. Across the board, accelerating market demand was driven by practices migrating from outdated client-server technologies to the company’s modern cloud-based clinical and financial applications and services.

“In just three years, CareCloud has made substantial progress in its mission to replace the outdated core of healthcare technology that burdens US medical groups. We experienced our most rapid growth to date during 2012 and concluded the year with more than 2,000 providers in 45 states representing more than 50 specialties, all while securing a 96% client retention rate,” said Albert Santalo, Chairman and CEO of CareCloud. “We also completed a full suite of what is now the industry’s most modern and flexible clinical, financial, and administrative applications. Along the way, CareCloud on-boarded smaller practices at a record pace while also securing significant enterprise accounts.”

Product and Platform Expansion Support Growth

This past year saw CareCloud make substantial innovations to its core software applications and services. The company launched CareCloud Charts, its cloud-based EHR; introduced its new Mobile Patient Portal offering, enabling patients to access their health records through iPhones and iPads; and invested in operational improvements to help practices implement faster, collect more, and run their operations more efficiently. The launch of Charts completed CareCloud’s powerful suite of fully integrated clinical, financial, and administrative applications, accessible by practices 24/7 from any browser, platform, and location. Furthermore, its flexible platform allowed these applications to be made available to practices either as a full suite or on a standalone basis – reflecting a growing market demand.

Company Bolsters Senior Leadership

CareCloud significantly expanded its senior leadership team across sales, marketing, product development, operations, and technology in 2012. The year began with the addition of Paul Henry and Brad Blakey as Vice Presidents of Small Practice and Group Sales, respectively. Mr. Henry, formerly the Vice President of Sales for ADP/AdvancedMD, now oversees CareCloud’s growing small practice sales team. Mr. Blakey leads CareCloud’s group practice sales efforts, leveraging more than two decades of sales operational experience from leadership positions at Nextgen Healthcare Solutions and athenahealth. With the addition of these executives and a growing national sales team, CareCloud was able to experience tremendous momentum across all its product lines, achieving more than a 300% increase in year over year new sales bookings.

2012 also saw major strides in CareCloud’s ability to market its cloud-based solutions, generate qualified leads, and drive overall awareness. Joe Sawyer joined as Vice President of Marketing, bringing significant enterprise software and healthcare-specific marketing experience. Mr. Sawyer had previously worked as Vice President of Marketing for American Well, a Boston-based leader in telemedicine technology, as well as at SAP, Accenture, and Forrester Research. CareCloud also experienced an increase in its public relations and overall awareness capabilities during the year with the addition of John Hallock as its Vice President of Corporate Communications. Mr. Hallock was formerly head of corporate communications for athenahealth.

To fuel product, operational, and technology excellence, CareCloud secured a leader in clinical software applications while expanding its account management and support functions. Edwin Miller joined the company as Vice President of Product Management. Mr. Miller, who most recently held leadership positions at Practice Fusion and athenahealth, is now responsible for the design and rollout of CareCloud’s entire product set. In November, Ralph Catalano joined the company as the new Vice President of Operations. He came to CareCloud after spending nearly 10 years at athenahealth where he held various operational leadership positions, including leading all operations. The year concluded with the hiring of John Walsh as Chief Technology Officer. Prior to CareCloud, Mr. Walsh was Senior Vice President, Engineering and Operations for Constant Contact®, Inc., a leading online marketing company offering email, social media, survey and event marketing tools. He brings unique experience with web-scaling in business-to-business environments that will play a central role in evolving CareCloud’s product architecture moving forward.

Santalo continued, “Heading into 2012, it was critical for CareCloud to recruit and assemble some of the most talented and experienced executives both inside and outside of our industry. I feel we now have an unparalleled senior leadership team. It’s these leaders and their respective teams that will allow us to continue experiencing tremendous growth in all phases of operations, disrupt legacy healthcare IT vendors, and evangelize the ‘cloud’ in healthcare.”

Physicians Making the Switch to the “Cloud”

In 2012, 93 percent of CareCloud’s new customers signed up because they were looking to replace outdated practice management and billing systems, feeling it was critical to maintaining their financial success. During the past year, the government implemented a series of regulations that significantly impact the way doctors and their staffs administer care and gain reimbursement. As a result, these practices discovered that their previous systems – many developed in the 1980s and 1990s – would not easily accommodate the changes.

“As a medical clinic supporting a continuing care retirement community, our patients’ healthcare needs range from routine wellness visits to traditional primary care, as well as coordination with external specialists. This requires us to have the best possible care coordination in place. Having the latest technology to assist us is critical,” said Bill Cohen, Director of the Horizon House Medical Clinic, Seattle, Washington.

“Our clinic needs to stay as current as possible with the changing reimbursement requirements relating to Medicare and other commercial insurance. We found that our client server electronic health record and practice management system was cost prohibitive and the outsourced management of the system was insufficiently responsive to our needs,” added Cohen. “Our switch to a cloud-based system has already allowed us to cut costs while positioning our clinic to stay current with changes in the healthcare system that impact both us and our patients.”

In late 2012, CareCloud made available a guide designed to assist care providers and their staff through the process of assessing practice management needs, finding a new practice management and billing software system, and successfully replacing old systems. The intention was to educate and assist physician practices as they look to learn more about cloud-based technologies.

This white paper and practice management guide, “Time to Switch: Your Complete Guide to Practice Management System Replacement” is available online and marks the beginning of a series of forthcoming market research and analysis focused on improving practice profitability.

About CareCloud

CareCloud is a leading provider of cloud-based practice management, electronic health record (EHR) and medical billing software and services for medical groups. The company’s products are connecting providers to one another – and to their patients – through a fully integrated digital healthcare ecosystem that can be accessed on any browser or device.

CareCloud is helping over 2,000 thousand providers increase collections, streamline operations and improve patient care in more than 45 states. The company received over $20 million in Series A funding from Intel Capital and Norwest Venture Partners in 2011. To learn more about CareCloud, please visit

February 22, 2013 I Written By

John Lynn is the Founder of the blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

VitalHealth Software to Participate in Health Story Demonstration at HIMSS 2013 Interoperability Showcase

VitalHealth Software to Showcase Cloud-based EHR Designed with Mayo Clinic in Collaborative Demo

Minneapolis, MN — February 19, 2013 —VitalHealth Software, a leading global provider of web-based solutions for health management founded by the Mayo Clinic and Noaber Foundation, today announced that the company will participate in a Health Story demonstration at the 2013 Healthcare Information and Management Systems Society (HIMSS) Annual Conference and Exhibition from March 3 -7, in New Orleans. VitalHealth will demo the latest version of its cloud-based electronic health record (EHR) solution as a participant in The HIMSS Interoperability Showcase™ (La Nouvelle Ballroom, Level 2). The VitalHealth EHR will serve as the interoperability and data sharing demonstration’s primary care EHR system. Designed in collaboration with Mayo Clinic’s Center for Innovation (CFI), the VitalHealth EHR is purpose-built to be easy to use, compatible with handheld devices such as tablets, and adaptable to the varied work styles of small practices. Delivered on a Software-as-a-Service (SaaS) model, VitalHealth EHR supports the latest interoperability standards. The EHR is certified for Meaningful Use and meets or exceeds HIPAA privacy and security requirements.

Approximately 1.2 billion clinical documents are produced in the United States each year, however this tremendous source of information is underutilized in current computer-based record systems. The Health Story Project will bring together several health IT vendors at HIMSS 2013 to demonstrate HL7 Consolidated CDA (Clinical Document Architecture) based interoperability, allowing attendees to follow the path of a patient across several points of care.

“Interoperability is crucial for achieving better outcomes and more affordable care, because it helps remove hazardous ambiguity, incompleteness and waste from the medical record. We have long been supporters of IHE and the Health Story Project, so we’re pleased to have been selected to participate this year,” said Blair Butterfield, President, North America, VitalHealth Software. “Our recent success at the North American Connectathon, where we passed all planned tests for exchanging C-CDA documents, was a key milestone to ensuring the demonstration at HIMSS will show the power of interoperability to enhance quality healthcare delivery.”

VitalHealth Software was founded to develop a game changing, cloud-based eHealth application platform, with an emphasis on solutions for managing chronic diseases such as diabetes, COPD, CHF, depression, cancer and Alzheimer’s. The company also has market-leading solutions for ACO, managing online interventions and outcome monitoring for behavioral health. VitalHealth’s primary goal is having a positive impact on the health of 10 million people in five years while at the same time becoming a market leader.

In the Health Story demonstration, which features six leading vendors, the VitalHealth EHR will first receive an unstructured CDA document containing scanned imaging data. After review and diagnosis, the primary care physician will then refer the patient to an oncologist, by generating a referral note and electronically transmitting a Continuity of Care Document (CCD) to the oncologist. The process will streamline and improve the accuracy and responsiveness of existing paper-based processes, demonstrating how interoperable health IT systems can lead to faster, cheaper, and better care delivery.

To learn about tailoring the VitalHealth EHR platform to meet the needs of medical specialties, please contact Arjen Westerink at

To schedule a meeting with VitalHealth Software at HIMSS, please contact Jessica Cohen at

About Health Story

The Health Story Project was founded four years ago by the Association for Healthcare Documentation Integrity (AHDI), the American Health Information Management Association (AHIMA), the Clinical Documentation Industry Association, Lantana Consulting Group, and M*Modal. It is now a collaborative of over two dozen healthcare vendors, providers and associations. Health Story accelerates development of HL7 Clinical Document Architecture (CDA) Implementation Guides for common types of clinical documents, brings them through the HL7 ballot process and promotes their adoption within the industry. Over the previous four years, the initiative produced the first set of national data standards for clinical documents-use of which supports requirements for Meaningful Use of EHR systems. Health Story Promoter members include Fujitsu, Inofile, Lantana Consulting Group, M*Modal, Nuance, Optum and Verizon. The Health Story vision is for complete patient stories to be available in electronic medical records.

About VitalHealth Software 

VitalHealth Software was founded as collaboration between the Noaber Foundation (NL) and Mayo Clinic (US), and delivers web-based software solutions for health management.  Our model-driven software platform is used by a growing network of partners.  VitalHealth Software has offices in the U.S., Netherlands and India. For more information about VitalHealth Software, please visit  For more information about VitalHealth EHR, please visit, or contact us via email at

I Written By

John Lynn is the Founder of the blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Florida International University and CareCloud Partner to Provide Health Informatics Students Access to CareCloud Charts, Its National Electronic Health Record Platform

MIAMI–(BUSINESS WIRE)– The Chief Technology Officer of CareCloud, a Miami-based provider of cloud-based practice management, electronic healthcare record (EHR), revenue cycle management and medical billing software and services for medical practices, headed back to school at Florida International University (FIU) the other day. Tom Packert showed up for class in the Master of Science in Health Informatics and Management Systems program, but not as a student. Instead, he came to launch a unique partnership between CareCloud and FIU that will let students in the Master’s program access CareCloud Charts, its electronic health record software, as if they were physicians or practice administrators with their own practices.

Mr. Packert described CareCloud’s holistic approach to the health care system, explaining the company’s perspectives on how to create and deploy a modern technology infrastructure in an industry that often runs on solutions built three or four decades ago. He also lectured the students on cybersecurity and defusing the threats posed by hackers and cybercriminals, showing them an online application that he uses to encrypt all of his website logins. For this HIPAA-compliant class, his advice was well-received.

Ian Bjorsvik, CareCloud’s EHR specialist, then provided an overview of the electronic health record and practice management systems. As part of the new partnership, each student in the class will be given a login and full access to all of CareCloud’s software features, just as medical staff in a clinic would have. This new program will enable FIU students to work with the latest electronic health record technology for a unique perspective on how technology can impact every aspect of a medical practice.

“The partnering between FIU and CareCloud is an example of how a major institution of education can work with local, innovative companies to prepare students for leadership positions once they graduate. By integrating health care management with training in the use of health information technology, FIU is working proactively to prepare a cohort of Master’s students for their role as agents of transformation in health care delivery,” said Faculty Director, MS HI&MS, Prof. Neera Bhansali. “This program combines practical applications of health information theories and concepts for more effectively managing an organization’s resources and improving the delivery of health care services.”

“We are thrilled to partner with FIU on this exciting new collaboration that will allow its students access to our cloud-based platform. These students represent the next wave of healthcare professionals who will demand that all technology be as intuitive and easy to use as Facebook and Twitter – accelerating the industry’s current move away from antiquated stand-alone software and toward cloud-based technologies,” said Albert Santalo, Chairman and CEO of CareCloud. “ Given the growth of our platform, we envision working with additional universities to create a modern healthcare ecosystem and spur innovation.”

Most of the students in the new FIU Master of Science in Health Informatics and Management Systems program are health care professionals. With the hands-on experience of using the CareCloud software, they stand to gain valuable knowledge in the technology of health care’s future. Class instructor, Dr. Christopher Sullivan, notes “My students are eager to learn about medical informatics, so access to first class health care software like CareCloud optimizes their educational opportunity.”

About Florida International University, Chapman Graduate School of Business

The Master of Science in Health Informatics and Management Systems is designed for health care professionals who desire to increase their knowledge of health information management and improve their skills in health information technology. Each course is designed to integrate information technology and management principles with healthcare delivery processes. For more information visit:

About CareCloud

CareCloud is a leading provider of cloud-based practice management, electronic health record (EHR) and medical billing software and services for medical groups. The company’s products are connecting providers to one another – and to their patients – through a fully integrated digital healthcare ecosystem that can be accessed on any browser or device.

CareCloud is helping thousands of physicians to increase collections, streamline operations and improve patient care in over 30 states. The company was named a winner of IBM’s SmartCamp Silicon Valley 2010 for its innovative technology and received over $20 million in Series A funding from Intel Capital and Norwest Venture Partners. To learn more about CareCloud, please visit

October 23, 2012 I Written By

Vitera Healthcare Solutions Unveils iPad® App, Integrated Cloud-Based Solution for Anytime, Anywhere Access to Patient Information

Vitera Healthcare Solutions announced today two new products at the MGMA 2012 annual conference:

  • Vitera Intergy Mobile for iPad – developed with input from the Vitera user community, Vitera Intergy Mobile provides access to patient records via the iPad.
  • Vitera Stat – a subscription-based integrated practice management and electronic health record solution designed for independent physicians who need secure, online access to patient and practice records at any time.

EHR/PM Provider Demonstrates Innovative Offerings at MGMA; Functionality Designed to Help Ambulatory Practices Improve Operational Efficiency and Quality of Care

SAN ANTONIO, TX — (Oct 22, 2012) – Vitera Health Solutions, one of the nation’s largest providers of electronic health records and practice management software and services, introduced two new products — Vitera Stat and Vitera Intergy Mobile for iPad® — today at the MGMA 2012 annual conference, a four-day event being held in San Antonio. The solutions are the latest addition to Vitera’s industry-leading portfolio of healthcare applications, representative of the company’s commitment to product innovation.

Physician practices of all sizes and specialties are challenged by evolving industry standards such as Meaningful Use and patient-centered care. Within this environment of constant change, they seek cost-effective, easy-to-manage technology solutions to help them comply with new regulations, operate more efficiently and improve access to quality of care.

“We’ve long been impressed with Vitera’s commitment to enhancing its current products to ensure the viability of its participating practices and to continue to provide forward-looking solutions, in the midst of an ever changing healthcare environment,” says Betty Evans, CEO at Oak Street Medical. “The physicians love the ability to access a patient’s account from anywhere using the new iPad application. It has become an essential tool for our on-call physicians and helps to achieve the objectives of coordinated and patient-centered care. We are looking forward to the future enhancements that Vitera continues to bring.”

Vitera Intergy Mobile, developed with ongoing input from the Vitera user community, meets the needs of providers desiring fingertip access to patient records on-the-go. Designed to improve operational efficiency while helping providers deliver the highest possible quality of care, the application provides secure, read-only access for Vitera Intergy v8.00 users to critical clinical and practice information from the user’s Apple iPad.

Vitera Stat is a subscription-based integrated practice management and electronic health record solution designed for independent physicians who want secure, online access to patient and practice records at any time. The cloud-based offering, ideal for practices with limited IT resources, comes pre-configured with specialty-specific content so physicians can start using it immediately. Likewise included are an intuitive user interface and streamlined workflows.

“We are very excited to launch Vitera Intergy Mobile and Vitera Stat as our newest ‘anytime, anywhere’ solutions,” says CEO Matthew Hawkins. “We surveyed a wide range of doctors, executives and practice managers, who told us they needed solutions that were easy to acquire, install, use, and upgrade that could be accessed in ‘on-the-go’ situations. Vitera is deeply committed to continuously improving our products to anticipate and meet the needs of our customers.”

About Vitera Healthcare Solutions

Vitera Healthcare Solutions provides end-to-end clinical and financial technology solutions so physicians and medical professionals can work with patients instead of paperwork. Serving more than 400,000 healthcare professionals including 80,000 physicians, Vitera Healthcare Solutions provides electronic health records and practice management systems, processes 33 million transactions and 1.8 million e-prescriptions monthly, and serves several specialties including primary care, OB/GYN, pediatrics, cardiology and orthopedics in all sized practices and Community Health Centers. Physician focused and patient centric, Vitera Healthcare Solutions is based in Tampa, FL. For more information, visit or call (877) 932-6301. Follow Vitera Healthcare Solutions on Facebook,, and Twitter,!/ViteraHealth.

I Written By

Amazing Charts Launches Hosted Version of its #1 Rated EHR

Today, Amazing Charts announced the availability of its new cloud-based EHR “Amazing Charts in the Cloud”. The new offering will enable physicians to securely access electronic health records from any location, delivered through a cloud-hosted, software as a service model.

Amazing Charts in the Cloud Offers Customers Flexible, Secure Access To Electronic Health Records from Any Location, Without a Web Browser 

North Kingstown, RI – August 7, 2012 –, Inc., a leading provider of Electronic Health Records (EHR/EMRs) to small independent medical practices, today announced the availability of Amazing Charts in the Cloud, a new cloud-based version of its EHR, delivered online through the Software as a Service (SaaS) model. Amazing Charts in the Cloud securely delivers the #1 rated EHR to Internet-connected computers, anywhere, anytime.

With an innovative new approach to hosting EHR software, Amazing Charts in the Cloud eliminates many of the problems users have experienced with traditional web-based EHRs, such as a limited browser interface, poor performance, or a lack of security and privacy. In contrast, Amazing Charts in the Cloud features remote desktop services for faster performance, isolated practice databases for tighter security, and a fully redundant HIPAA-compliant infrastructure for privacy.

“Most web-based EHRs are frustrating to use because of the ‘click and wait’ delay inherent when trying to document multiple data points,” said Jonathan Bertman, MD, FAAFP, the founder and CEO of Amazing Charts.  “Complex medical data recorded during an encounter requires all sorts of analysis and collating. Clients who have switched to Amazing Charts from web-based EHRs report unacceptable delays that actually impaired their ability to document encounters and get home for dinner. Even more worrisome, some of these EHR vendors combine all their practices’ data into a single monolithic database in the cloud. If that common database is hacked, thousands of practices, and all their patients, can be impacted. We don’t do that.”

Jones Family Practice in Mesa, Arizona, recently began using Amazing Charts in the Cloud after four years of running Amazing Charts on premises. “Thanks to Amazing Charts in the Cloud, I just had the pleasure of firing my overpriced IT consultant,” laughs Scott Jones, MD.  “I am a solo practitioner who gets about 50 visits per day, so I have no patience for error messages or slowness in performance. The performance of Amazing Charts in the Cloud is as fast, if not faster, than Amazing Charts on my local office network and server. The best part is that Amazing Charts in the Cloud allows me to concentrate on seeing patients, instead of dealing with IT issues.”


The monthly cost of Amazing Charts in the Cloud is based on the number of people accessing the system at the same time, with the price per connection scaling down as more connections are added. A single connection is $100/month; a five-pack of simultaneous connections is priced at $300/month; and a ten-pack is priced at $500/month.  Higher numbers of connections are available on a sliding scale. A simple online calculator allows practices to find the optimal pricing package.

Free Trial

Amazing Charts in the Cloud is easy to purchase, implement, and use. A free 28-day trial of Amazing Charts in the Cloud allows users to create their own database with real patient data and even use existing interfaces. provides Electronic Health Records (EHR/EMR) and services to small healthcare practices. Amazing Charts Version 6 is ONC-ATCB 2011/2012 Certified for Meaningful Use. Based on its number one ratings for usability, fair pricing, and overall user satisfaction, the Amazing Charts EHR is used by nearly 5,400 practices nationwide. Most recently, Amazing Charts was ranked number one in the category of Ambulatory EMR (1-10 Physicians) in the 2011 Best in KLAS Awards: Software and Services. Founded in 2001 by a practicing family physician,, Inc. is headquartered at 650 Ten Rod Rd, Suite 12, North Kingstown, RI 02852, 1-866-382-5932.

August 11, 2012 I Written By

ADP AdvancedMD Unveils iPad App for Medical Practices

ADP AdvancedMD 2012 Summer release also adds UI upgrades, ICD-10 tools

SALT LAKE CITY, UT – (July 17, 2012) – ADP® AdvancedMD®, a leader in all-in-one, cloud-based electronic health record (EHR), practice management (PM), and medical scheduling software as well as medical billing services, today announced the successful deployment of its 2012 Summer release, which introduces the company’s user-friendly Apple iPad® app, additional ICD-10 tools, and best practices workflow for pediatric practices.

“Physicians are using iPads en masse and expect practical and easy-to-use applications that allow them to be untethered from their desk and practice,” said Raul Villar, president, ADP AdvancedMD. “In this release we focused on delivering the most critical scheduling, messaging and charting functions in a way that makes them fun and easy to use.”

iPad use by U.S. doctors has nearly doubled in the past year according to Manhattan Research, which also found that more than 60 percent of doctors use an iPad for professional purposes. “Although many medical practice software vendors offer iPad compatibility, our iPad solution has been designed from inception to combine the intuitive iPad interface with the important mobile functions in the EHR and PM,” said Steve ZoBell, vice president of product development, ADP AdvancedMD. “Based on detailed input from our physician council, we have made increasing physician productivity on a mobile solution remarkably simple.”

“Rapid information retrieval and input is essential for efficient EHR workflows and healthcare. It is no surprise that doctors are adopting iPads at an incredible rate due to their ease of use and portability,” said Joseph Martins, managing director, Data Mobility Group. “This latest release by AdvancedMD shows how strong investment in a well thought-out product, combined with wise platform choices, such as the iPad, help make physicians’ lives easier.”

“The most important thing for me is to have something mobile that will give me instant access to patient information,” said Robert Carlin, M.D., internal medicine. “Everything from medicine history, to the last time I saw the patient, to chart access in real-time is key to patient safety. The AdvancedMD iPad app is an amazing, easy-to-use tool that has allowed me to have this critical data at my fingertips anytime, anywhere.”

“One thing I’m excited about with AdvancedMD on the iPad is the use of the scheduler when we greet people,” said Hugh Glatts, administrator, Mittleman Eye Center. “The iPad is the first piece of technology they see and it is sure to ‘wow’ our patients while giving our team an elegant way to verify patient and resource schedules.”

The AdvancedMD iPad app will be available later this summer as a free download through the Apple App Store.

Additional improvements available in the 2012 summer release demonstrate continued strong investment from ADP in AdvancedMD cloud software, and include:

  • User Experience – A simple, retooled new look to the desktop environment makes it easier to work across all aspects of the solution for greater clarity and ease of use.
  • Enhanced Credit Card Management – As a continuation of the robust and integrated credit card solutions, practices can simplify their process of collecting the patient portion of their services. Add patient credit cards, manage payments, automatically process and collect balances prior to generating statements, all within the AdvancedMD cloud.
  • Credit Balance Transfer – A practice now can apply credit patient balances within a family from one patient to another, improving speed of payment as well as patient satisfaction.
  • Patient Photos – Adding a photo through an easy one-step process keeps a visual reminder with the patient record so everyone in the practice can provide quicker, more personal service to patients and help avoid wrong chart mistakes.
  • Pediatric Workflow – Improvements to pediatric EHR workflow enables faster data entry during charting and simplified steps to accomplish commonly used functions such as vaccine entry and creating and printing growth charts.
  • ICD –10 codes – While the regulations have not been finalized, a change from ICD-9 is inevitable. The ADP AdvancedMD 2012 Summer Release allows practices to begin familiarizing themselves with the migration to the next generation of clinical coding.

ADP AdvancedMD Resources

About ADP

Automatic Data Processing, Inc. (NASDAQ: ADP), with about $10 billion in revenues and approximately 570,000 clients, is one of the world’s largest providers of business outsourcing solutions. Leveraging over 60 years of experience, ADP offers a wide range of human resource, payroll, tax and benefits administration solutions from a single source. ADP easy-to-use solutions for employers provide superior value to companies of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine, recreational vehicle, and heavy equipment dealers throughout the world. For more information about ADP or to contact a local ADP sales office, call 800 225-5237 or visit

July 17, 2012 I Written By

Shareable Ink and Medical Web Technologies Partner to Provide an Easy, Affordable Way for Hospitals and Ambulatory Surgery Centers to Document Patient Care

Cloud-Based EHR Offering Provides Seamless Flow of Critical Information Throughout Surgical Visits and Helps Facilities Meet Required CMS Reporting Metrics

Nashville, TN and Scituate, MA (May 8, 2012) — Shareable Ink and Medical Web Technologies announced today that they have partnered to offer an affordable, easy to use solution that integrates information collected preoperatively by Medical Web Technologies’ One Medical Passport System directly into Shareable Ink’s intraoperative system. By digitizing a patient’s entire surgical visit, facilities are able to streamline workflow, increase efficiency and improve patient care. Additional benefits include the ability to automatically populate billing systems with all required demographic and charge details, and capture new quality reporting metrics required by the Centers for Medicare & Medicaid Services (CMS).

The combined solution enables easy implementation of a complete electronic health record, without the burden of a major IT project. The process starts when patients scheduled for surgery are instructed to log onto One Medical Passport.  One Medical Passport is a secure, easy to use, web-based solution that guides patients through the process of entering complete demographic, insurance and medical information.  A patient’s information is then immediately available to the medical facility and the patient’s doctor.

Once verified, the information flows directly into Shareable Ink’s intraoperative EHR and populates all of the relevant sections of the anesthesia preoperative assessment.  The surgery is then documented using Shareable Ink’s digital pen or iPad technology, creating an electronic anesthesia record.  Clinical and business rules embedded into Shareable Ink’s solution deliver immediate feedback and help to ensure that documentation is complete and compliant.  In addition to storing the patient record online, data is output from the system in a structured and codified format for billing, quality reporting, and operational analysis and is interoperable with a facility’s other health information systems.

“Partnering with Shareable Ink was an easy decision,” said Stephen Punzak, M.D., Founder and CEO of Medical Web Technologies. “Our customers want to document the entire continuum of perioperative care electronically, but most existing intraoperative anesthesia EHRs are too expensive and too cumbersome for practical use in today’s fast-paced OR environment.  Shareable Ink’s solution is markedly different: it is easy to use, affordable, and actually speeds up patient care.  Combining our preoperative and postoperative system with Shareable Ink’s intraoperative system gives our customers exactly what they have been looking for.”

“We make the transition to EHRs quick and painless so that our customers can achieve meaningful results as fast as possible. To do this, we use technologies that are both natural and easy for the end user inputting clinical information, as well as for the IT staff implementing and maintaining systems,” said Stephen S. Hau, President and CEO, Shareable Ink. “By partnering with Medical Web Technologies, Shareable Ink is better positioned to provide greater overall value to the marketplace and help automate a market historically underserved by EHRs.”

For more information, please visit Shareable Ink at Booth #737 or Medical Web Technologies at Booth #804 at ASCA 2012, the Ambulatory Surgery Center Association’s annual meeting, taking place May 9-12th in Dallas, TX.

About Shareable Ink

Shareable Ink helps healthcare organizations of all sizes transition to electronic health records without disruption to workflow or burdensome IT projects. Its enterprise cloud-based platform incorporates natural input tools, including iPads and digital pen and paper technology featuring Anoto functionality. The resulting structured and clinically-encoded output populates the EHR with discrete data, as if typed in directly. Built-in analytics give hospitals and practices insight into their operations — from a clinical, quality and efficiency standpoint — all previously inaccessible from traditional paper records. For additional information, visit

About Medical Web Technologies

Medical Web Technologies,, provides innovative, Web-based medical information solutions that allow patients and healthcare providers to easily create, store, and distribute a patient’s complete medical information. MWT’s solutions, One Medical Passport and SourcePlus Passport, are used nationwide in a variety of settings that span fast-paced ASCs and major medical centers to solo practitioner physician offices.

May 12, 2012 I Written By

WebPT Adds Revenue Cycle Management Service to Deliver End-to-End Solution for Clinics

The reason this new offering is significant is because it extends WebPT beyond just an EMR provider and now they are becoming a full, cloud solution for PT clinics to help them run better.  You hear how unhappy healthcare providers are with having EMR thrown upon them, and not realizing a benefit for their patients or their practices. WebPT has proven the opposite within their market, and with this new offering, they are helping clinics come fully into the modern age with software that actually makes their clinics more efficient, and more profitable, so they can focus on patient care.

Customers See Increased, Faster Reimbursements with New Dedicated Billing Service

(Phoenix, Ariz. April 3, 2012) – WebPT, developer of cloud-based software that makes clinics more efficient, now offers a Revenue Cycle Management service in addition to its industry leading EHR system for physical therapists. Leveraging a team of deeply experienced billing specialists; WebPT is now offering a complete, turnkey solution to make billing and collections more efficient.

Electronic documentation of billable services and demographics will flow directly from the WebPT EHR system to a dedicated billing team, which will handle claims processing, reimbursement management and accounts receivable.  This enables physical therapists to focus on patient care instead of back office billing. It also improves front office efficiency and saves time with the elimination of data double entry.

“We’re expanding the WebPT solution to help clinic owners become successful in all areas of their practice,” says Paul Winandy, CEO of WebPT. “Faced with declining reimbursements, it’s critical for therapists to get paid promptly and accurately for every service they provide. Our dedicated team of expert billing specialists makes sure that happens with our new “white glove” billing service.”

WebPT has an impressive 95 percent first-pass claim acceptance record, resulting in an accelerated reimbursement process. Supported by the same premium level of customer service that WebPT members are familiar with, all billing and insurance filing needs are handled domestically with no automated phone systems or overseas staff.

Using WebPT’s integrated billing service is like having a dedicated expert employee on staff. Tasks such as posting and reconciling payments, and investigating, correcting and appealing insurance denials are all performed with WebPT’s all-in-one solution. Also available is real-time, 24/7 access to billing and claim information, which can be accessed from any computer, tablet, or Web ready device. Customers are given access to a robust dashboard that will provide daily, weekly and monthly reports for their review. The dashboard will give insight into account aging, revenue per visit, payer mix and more, to help provide a deeper understanding into the cash flow of their clinic.

“WebPT’s billing experts are so Accessible and knowledgeable of my clinic, that I feel like they are part of my staff, I know exactly who is handling my account, and appreciate never being handed off to a third party or offshore team,” says Zach Sutton, DPT, MS, OCS of McMinnville Physical Therapy. “The prompt service and communication WebPT provides has helped my clinic identify small errors that get claims rejected, and they fight for every dollar we can. As an integral part of my clinic’s success, WebPT handles important tasks which allow me the freedom to spend my time on treating my patients and growing my practice.”

More information on the WebPT Billing Service visit:

About WebPT

WebPT, Inc. is the fastest growing Web-based EHR for Physical Therapists. It is the easiest, most affordable, and most complete solution for private practice physical therapy clinics on the market today. WebPT ensures compliance, security, and efficiency while providing a truly mobile solution that meets the needs of today’s PT. More information can be found at

April 3, 2012 I Written By

athenahealth Cloud-Based EHR Service Earns Top National Ranking in 2011 KLAS Report

Award is a testament to athenahealth’s ability to provide a full-service EHR solution that removes the pain-points of traditional software and helps physicians more easily qualify for pay-for-performance incentives

WATERTOWN, Mass.–(BUSINESS WIRE)– athenahealth, Inc. (NASDAQ: ATHN), a leading provider of cloud-based practice management, electronic health record (EHR), and care coordination services to medical groups, today announced that it has received the top ranking for its cloud-based EHR, athenaClinicals®, in the annual 2011 Best in KLAS Awards: Software & Services report for ambulatory EMR (11-75 Physicians).

To reach its awards conclusions, KLAS surveys hospital and clinic executives, administrators, physicians, nurses, and other directors and managers with business responsibilities regarding their experience with health information technology. KLAS surveys approximately 4,500 hospitals and nearly 2,500 ambulatory organizations annually.

Jonathan Bush, Chairman and CEO of athenahealth, said, “Physicians have to bear a number of pressures, so they certainly can’t afford dealing with the barriers that often come with traditional software-based EHRs. By harnessing the power of the cloud, athenahealth has a unique window into our physicians’ clinical workflow, allowing us to help address issues in real time and inject greater value faster. We’ve heard time and time again that, because of this capability, our providers feel more confident about achieving things like Meaningful Use, qualifying as a patient centered medical home, and, ultimately, their ability to provide the best patient care possible.”

For more information about athenaClinicals, our best in KLAS EHR, please visit:

About KLAS

KLAS is a research firm specializing in monitoring and reporting the performance of healthcare vendors. KLAS’s mission is to improve delivery, by independently measuring vendor performance for the benefit of our healthcare provider partners, consultants, investors, and vendors. Working together with executives from over 4,500 hospitals and over 2,500 clinics, KLAS delivers timely reports, trends, and statistics, which provide a solid overview of vendor performance in the industry. KLAS measures performance of software, professional services, and medical equipment vendors. For more information, go to, email, or call 1-800-920-4109 to speak with a KLAS representative.

About athenahealth

athenahealth, Inc. is a leading provider of cloud-based business services for physician practices. athenahealth’s service offerings are based on proprietary web-native practice management and electronic health record (EHR) software, a continuously updated payer knowledge-base, integrated back-office service operations, and care coordination services. For more information, please visit or call (888) 652-8200.

December 22, 2011 I Written By

The Boston Globe Names athenahealth Among the Top Places to Work in 2011

WATERTOWN, Mass.–(BUSINESS WIRE)– athenahealth, Inc. (NASDAQ: ATHN), a leading provider of cloud-based practice management, electronic health record (EHR), and care coordination services to medical groups, was named one of the “Top Places to Work in 2011” by The Boston Globe. The recognition honors athenahealth’s commitment to creating a positive work environment that attracts and retains employees through a combination of employee satisfaction, working conditions, and company culture. The complete list of honorees for the fourth annual survey can be found online at

Leslie Brunner, Senior Vice President of People & Process at athenahealth, said, “Culture is our most strategic asset, so we feel particularly pleased to be singled out as a vibrant workplace full of teachers and learners. Our employees—our passionate athenistas—are benefitting from a collaborative environment that continues to translate into professional development and business success.”

The Top Places to Work recognizes the most progressive companies in the state, based on employee opinions about company leadership, compensation, training, diversity/inclusion, career development, family-friendly flexibility, and values and ethics. Private companies and nonprofits, as well as publicly held businesses, were included in the analysis.

athenahealth was included in the mid-sized companies category based on its number of employees in Massachusetts.

About athenahealth

athenahealth, Inc. is a leading provider of cloud-based business services for physician practices. athenahealth’s service offerings are based on proprietary web-native practice management and electronic health record (EHR) software, a continuously updated payer knowledge-base, integrated back-office service operations, and care coordination services. For more information, please visit or call (888) 652-8200.

November 15, 2011 I Written By