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Emanate Wireless Debuts “Enterprise Tier” Subscription for PowerPath Temp

Platform Offers AI-Based System for Healthcare Refrigeration Monitoring

Cleveland, OH- February 8th, 2017Cleveland, Ohio-based Emanate Wireless, a builder of solutions that continuously monitor the operation and productivity of key clinical assets at healthcare facilities, introduced today a new “Enterprise Tier” to its software subscription offerings for the PowerPath platform. PowerPath™ are compact, wireless devices targeted at healthcare refrigeration assets. Emanate Wireless’s AI-based Machine Learning and Analytics software converts the raw data from these monitors into actionable information to help organizations save money, lower risk, and improve quality of care.

Market research conducted by Emanate indicates that half of hospitals perform no automated refrigeration monitoring whatsoever. Instead, they have nurses consume valuable, skilled time to check every refrigerator and log its status manually at least twice per day. Simple math: With 300 refrigerators in a medium-sized hospital getting checked once per shift (three times daily), each fridge will incur roughly 30 hours of checking and logging annually. Nine thousand hours at $50 an hour yields roughly $450,000 in nurse time annually to do something that could be completely automated.

The Solution

Emanate founders all hail from Cisco and boast extensive backgrounds in wireless and signal analysis technologies. After extensive conversations with healthcare professionals and field tests in a major Cleveland-area care facility, the group refined what would become PowerPath Temp, a palm-sized device that sits in-line with AC power between the refrigeration device and a wall outlet. The product uses Wi-Fi and Bluetooth, deploys in minutes, and monitors both the device’s power consumption and temperature using a wired or wireless temperature probe.

PowerPath’s in-line AC design sets it apart from rival products, many of which incur long-term costs due to frequent (every 12-18 months) battery replacement. If replacements aren’t made promptly and accurately, organizations may not be able to certify correct temperature readings for compliance. In contrast, PowerPath relies on AC power with a lifetime rechargeable backup battery, so no maintenance is ever required. In fact, battery use is entirely optional.

PowerPath’s chief value rests in its ability to monitor the refrigeration device’s operation directly. Emanate mines its signal processing roots to deliver a higher class of utility and intelligence. As AC current data streams into Emanate’s monitoring system, AI machine learning algorithms map incoming data into patterns. Over time, the system learns the difference between, say, a compressor normally cycling on and off versus an anomaly. It can learn when defrost cycles are likely to occur and the power patterns of a door being opened.

Once Emanate’s system detects an event that defies expected patterns or thresholds, alarms can issue to appropriate staff. In February, the new “Enterprise Tier” subscription will provide integrated text- and email-based alarm notifications. This tier will also go beyond the “Basic Tier” subscription with compliance reports and resolution logging.

The Benefits

The system’s ability to generate predictive alarms enables fixing underlying problems before a temperature excursion occurs, which avoids emergency responses and expensive spoilage.  A single refrigerator can contain pharmaceuticals worth $150,000, as well as critical samples and tests. In addition to providing early warning, Emanate’s AI machine learning algorithms also play a powerful role in filtering out nuisance alarms, when temperature briefly changes due to normal operation, such as restocking or a defrost cycle, situations which do not require user attention.

Once a user addresses an alarm situation either by fixing the underlying cause or creating a ticket for device replacement, the Emanate system allows logging of the problem resolution for regulatory compliance. Emanate helps to track these steps and can also leverage the data in creating a wide array of trend reports.

The analytics don’t stop with individual refrigerators. New levels of value materialize once enough data accumulates to assess entire device fleets. Answers will likely emerge to questions such as:

  • What are the common failures, and can they be avoided through routine maintenance?
  • Are certain areas within the organization experiencing higher maintenance volumes?
  • Does a $500 refrigerator provide the same annualized benefit as a $2,500 refrigerator?

In addition to these ROI-linked benefits, proper device monitoring of course yields its chief assistance in satisfying The Joint Commission and other temperature compliance regulations.

“First, when hospitals and clinics fail those compliance tests, there’s a cost to have inspectors return, but the real financial burden is much bigger,” says Dan Cusick,E Emanate’s vice president of customer development. “Failures can result in loss of Medicare reimbursements or other Insurance related expenses. And hospitals tell us that The Joint Commission is being increasingly strict since they know that automated systems are available. So, if a hospital still monitors and logs manually, they’re starting to be cited. Data is usually incomplete, and procedures are not well-established enough for all of the refrigerators and their cold storage inventory. Yes, the consensus is that failing your Joint Commission or other regulatory compliance inspections could be a disaster.”

Other benefits may be less dramatic but no less valuable. We have already touched on how intelligent, automated monitoring can help to nearly eliminate spoilage, but also consider the ramifications for patient safety. No parents want to hear the vaccine their child just received is ineffective because of improper storage. Nor do they want their relatives to be fed a sandwich that has not been refrigerated correctly.  In either case, patients and their lawyers tend not to be forgiving of such mistakes when they could have been easily avoided.

Emanate Wireless and its patented array of monitoring and AI-based analysis technologies stand ready to help healthcare organizations become more efficient with their perishable supplies, more streamlined with their workflow, and better able to make the most of their device investments.

About Emanate Wireless, Inc.

Emanate Wireless brings Clinical Asset AnalyticsTM (CAA) to the healthcare market, allowing greater return on assets. Emanate’s CAA consists of intelligent, cloud-connected sensors that monitor key assets, along with AI Machine Learning and Analytics that convert sensor data into contextual information and actionable insights.  The solution enables enhanced workflow, patient safety and regulatory compliance. Emanate solutions are designed to be quickly installed and easily maintained through the use of standard infrastructure, cloud-based server applications, and zero-maintenance monitors with no-service batteries. For more information, visit

February 8, 2017 I Written By

John Lynn is the Founder of the blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Cisco Study Reveals 74 Percent of Consumers Open to Virtual Doctor Visit

Results of Global Customer Experience Report Focused on Health Care Demonstrate Shift in Consumer Attitudes Toward Personal Data, Telemedicine and Access to Medical Information 

New Orleans – March 4, 2013 – Cisco today announced at the Healthcare Information and Management Systems Society Conference the results of the Cisco Customer Experience Report focused on health care.  The global report examined the perceptions of consumers and health care decision makers (HCDMs) on the patient experience in health care.

The results of the report demonstrate that as information, technology, bandwidth, and integration of the network become the center of the “new world,” both human and digital aspects are key parts to the overall patient experience. These components lead to more real-time, meaningful patient and doctor interaction.

The survey studied the views of consumers and HCDMs on sharing personal health data, participating in in-person medical consultation versus remote care and using technology to make recommendations on personal health.  Views on these topics differed widely between the two groups (consumers and HCDMs) and the ten geographies surveyed.

The global report conducted in early 2013, includes responses from 1,547 consumers and HCDMs across ten countries.  Additionally, consumers and HCDMs were polled from a wide variety of backgrounds and ages within each country.

Privacy and Personal Service
This portion of the survey focused on how comfortable consumers and HCDMs are with sharing personal health and medical information for a better experience. Overall, health care practitioners were more willing to share personal and private information than patients or other citizens. The degree to which all clinicians, patients and citizens are willing to share personal health information and to improve the quality of care varies by geography.

Key findings:

·         Most consumers are comfortable with having all of their health records securely available on the cloud except for those in Germany and Japan.

·         Nearly half of the consumers surveyed and two-thirds of the HCDMs surveyed would be comfortable sharing and receiving health information through social media channels.

·         Most North American consumers – nearly eighty percent – are comfortable submitting a complete medical history and diagnostic information to help ensure they have all the information available to treat them and offer the most personal diagnosis possible. Ninety percent of Russian consumers expressed comfort, while fifty percent of Japanese customers expressed discomfort with the idea of submitting DNA.

·         Though roughly half of HCDMs believe data protection is adequate for protecting health and medical data privacy in their respective countries, fewer consumers believe data protection is adequate. The largest discrepancy among consumers and HCDMs is observed in Brazil, as approximately two-thirds of consumers feel data protection in their country is adequate while about 8 in 10 HCDMs believe otherwise.  In the U.S., close to sixty percent of HCDMs expressed confidence while only forty percent of consumers shared that sentiment.

In-Person vs. Virtual Customer Service
The report findings challenged the assumption that face-to-face interaction is always the preferred health care experience. While consumers still depend heavily on in person medical treatments, given a choice between virtual access to care and human contact, three quarters of patients and citizens would choose access to care and are comfortable with the use of technology for the clinician interaction.

Key findings:

·         Three quarters of consumers indicate they are comfortable with the idea of communicating with doctors using technology instead of seeing them in person.

·         In China, Russia and Mexico, nearly three-quarters of consumers would be comfortable communicating with a specialist using virtual technology (e.g. video chatting, text messaging) for a health condition.

·         More than 60 percent of consumers from Germany, Japan and the U.S. indicate being comfortable with the idea of being treated by a specialist using virtual technology.

·         Patients and citizens will give up anything, including cost, convenience and travel, to be treated at a perceived leading health care provider to gain access to trusted care and expertise.

How Much Do Consumers and HCDMs Rely on Technology?
As machines become connected and networked, they play an even larger role in the overall health care experience. Interest in accessing health information on mobile devices is growing rapidly and is the No. 1 topic of consumer interest In Mexico, Brazil and China.

Key findings:

  • About 4 in 10 consumers indicate they would be interested in receiving recommendations about doctors, hospitals, medication, etc., automatically through their computer or mobile devices.
  • While the majority of consumers who have health care apps on their mobile devices indicate their apps are related to healthy eating and exercise, 25 percent indicate they are for chronic disease management.
  • Nearly one in four indicates receiving health-related reminders on their device.

Supporting Quote: 

•       “The patient and care provider experiences are top of mind in health care around the world.  Due to the increasing convergence of the digital and physical, there is an opportunity to provide increased collaboration and information sharing among providers to improve the care experience and operate more efficiently,” said Kathy English, Public Sector and Healthcare Marketing, Cisco.

About Cisco
Cisco (NASDAQ: CSCO) is the worldwide leader in IT that helps companies seize the opportunities of tomorrow by proving that amazing things can happen when you connect the previously unconnected. For ongoing news, please go to

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco’s trademarks can be found at Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.

March 4, 2013 I Written By

John Lynn is the Founder of the blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

EXTENSION, INC. Named a 2011 Tech Innovator by UBM Channel’s CRN

FORT WAYNE, Ind., October 6, 2011 — (BUSINESS WIRE) —EXTENSION, INC ., a fast-growing developer of enterprise healthcare clinical alerting software, announced today that it has received a 2011 Tech Innovator award from CRN in the Software-Enterprise Management category. CRN’s 9th annual Tech Innovator listing celebrates vendors that have introduced new products or solutions to drive advances in the technology channel. Companies on this exclusive list recently implemented innovative methods to bridge the gap between current problems and solutions facing channel executives today.

EXTENSION – whose solutions are sold solely through a reseller channel  – aggregates data from a number of technological systems and presents critical patient data to the relevant clinician or staff member on his or her preferred communication device including Cisco and Polycom VOIP phones and smartphones to name a few. With its advanced capability to integrate with multiple systems EXTENSION Value Added Resellers have the ability to sell and support a broad range of technologies including HIS and EHR systems, medical devices, RFID technologies, telephony systems, and more. According to Bill Sterling, Vice President of Channel and Business Development for EXTENSION, INC. “Our partners get excited about EXTENSION because we make it possible for them to sell complete, end-to-end solutions and they become true systems integration experts for their healthcare customers.”

As stated by Todd Plesko, Chief Executive Officer of EXTENSION, INC. “EXTENSION allows our valued partners to change the conversation from IT and telecom to clinical workflow. We facilitate our partner’s ability to get out of their comfort zone and sell into healthcare where solution decisions are actually made – in the clinical departments by nurse and physician leadership. EXTENSION makes changing the conversation for our partners, even those with limited clinical understanding, easy to do and profitable.”

“In today’s challenging business environment, it’s more important than ever to discover, nurture and reward new ideas,” said Kelley Damore, Vice President, Editorial Director for UBM Channel. “This year’s Tech Innovator Awards recognizes technology companies that have used original methods or technologies to deliver cutting-edge products and partner support. We congratulate this year’s winners on their success, and applaud them for breaking away from traditional thinking to create completely new and unique channel opportunities.”

CRN’s 2011 Tech Innovators were nominated by their individual companies, with final selections made by the editors of CRN and the CRN Test Center. More than 250 nominations were reviewed. The Tech Innovator awards were presented on October 5th at the 2011 NexTI Conference at the Doral Resort in Miami, FL.

Awards were presented in the following 18 categories:

·         Cloud

·         Digital Signage

·         Display-Projection

·         Handhelds

·         Managed Services

·         Networking-Enterprise

·         Networking VoIP

·         Networking-Wireless

·         Portables

·         Workstations

·         Printing and Imaging

·         Security

·         Servers

·         Software-Enterprise Mngt

·         Software Productivity

·         Storage

·         Virtualization

·         Editor’s Choice

Expanded coverage of the 2011 Tech Innovators will be featured in the December issue of CRN Magazine and online at 

EXTENSION® offers software
solutions  that facilitate instant communication between patients and clinicians. Our solutions enhance common communication devices used as clinical workflow tools by aggregating data from various HIS/IT systems and delivering time-critical alerts to devices. The results are better patient care, increased satisfaction, and greater return on IT investments. For more information, visit:

About UBM Channel (
Channel is the premier provider of IT channel-focused events, media, research, consulting, and sales and marketing services
. With over 30 years of experience and engagement, UBM Channel has the unmatched channel expertise to execute integrated solutions for technology executives managing partner recruitment, enablement and go-to-market strategy in order to accelerate technology sales. UBM Channel is a
UBM company. To learn more about UBM Channel, visit us at

UBM plc (
UBM plc is a leading global business media company. We inform markets and bring the world’s buyers and sellers together at events, online, in print and provide them with the information
they need to do business successfully. We focus on serving professional commercial communities, from doctors to game developers, from journalists to jewelry traders, from farmers to pharmacists around the world. Our 6,000 staff in more than 30 countries is organized into specialist teams that serve these communities, helping them to do business and their markets to work effectively and efficiently. For more information, go to

October 13, 2011 I Written By

EXTENSION, INC. Now Offering Healthcare Communication Solutions for Android™ Devices

EXTENSION® adds Android-based smartphones and tablets to the growing list of supported communication devices for physicians and nurses

FORT WAYNE, Ind. – July 13, 2011 — (BUSINESS WIRE)EXTENSION, INC. announced today that context-aware clinical alerts and notifications can now be securely delivered to Android operating devices via its server-based software solutions for healthcare. EXTENSION offers a comprehensive array of communication tools for enterprise healthcare systems and ambulatory groups. In order to serve such a broad group, EXTENSION has developed the EXTENSION Mobile app to work with an assortment of preferred end user devices including Cisco®, Apple®, and now the Android mobile technology platform.

According to Todd Plesko, CEO of EXTENSION, INC., “Our business development and device-interfacing teams have been busy studying the market and building relationships with smartphone manufacturers. We have no doubt that the Android Operating System will continue to capture market share so we prepared to have early support for the platform. We look forward to working with all Android manufacturers in supplying them and end users with clinical alerting, notification, and device messaging solutions”. 

Presently, time-sensitive and potentially life-saving clinical alerts and notifications can be deployed on Android-based devices via the EXTENSION Mobile app for any of the following EXTENSION healthcare solutions:

  • HealthAlert™ for Physicians – Clinical alerting solution designed for physicians in an acute care environment in which one receives important alerts via their preferred communication device;
  • HealthAlert™ for Nurses – Provides a means for a nurse to receive important clinical event notifications on a Cisco IP device or web-enabled smartphone;
  • Device Messaging – Enables individuals or groups to receive HIPAA-compliant, non-SMS, text-based messages on their preferred device; and
  • EXTENSION Engine – a workflow, communication and device integration engine that provides easy to use programming tools designed for fast and easy implementations of medical data workflows.

EXTENSION will announce additional endpoints for its healthcare-specific solutions in the near future including support for the Cisco Cius™, an innovative business tablet, which delivers one of the most portable, powerful, reliable, and secure communications, computing, and collaboration experience for a device of its kind.

Android, iPhone®, and iPod touch® users may download a free EXTENSION Mobile demo from Android Market and the Apple App Store which allows one to engage in a real-world clinical alerting experience. 


EXTENSION, INC. provides revolutionary healthcare software solutions that facilitate instant communication between patients and clinicians within enterprise settings. The EXTENSION Solution Suite (ESS) enhances a broad array of communication devices used as clinical workflow tools by aggregating data from various HIS and IT systems, to include medical devices, and delivering context-aware, time-critical alerts and notifications to those devices. EXTENSION® further enables the use of these end points as user interfaces for administrative processes which positively impacts revenue performance. EXTENSION also offers a ground-breaking solution – Device Messaging – which unifies enterprise phones systems, wired and wireless, with smartphones and other mobile healthcare communication tools via secure, non-SMS text messages. The EXTENSION software platform tightly integrates any HL7 or web services-based medical application or device with corporate telephony systems and other end points using standards-based protocols. The results of more efficient communication are increased patient and staff safety and satisfaction, improved quality of care, reduced cost and errors, and greater return on telephony and healthcare IT investments. For more information, visit:

July 20, 2011 I Written By

New Integer Wireless Experience Center Empowers Enterprise Decision-Makers

The availability of full-featured mobile technology solutions as an attractive option means businesses today are far freer than they were only a few years ago to untether totally from traditional approaches to office communications.

Integer Wireless is at the forefront of helping businesses develop elegant, customized wireless solutions for their in-building office-communications needs, regardless of location. Its more than 1,000 in-building and campuswide projects have included businesses in health care, general enterprise, sports and entertainment venues, retail stores, government, hospitality and more.

What’s more, while Integer is both device- and carrier-agnostic, it enjoys go-to-market relationships with a “Who’s Who” list of top-shelf technology providers, including Cisco, Corning Mobile Access, AT&T, Verizon and Sprint.

The latest is that Integer today will unveil plans to construct what it’s calling a Wireless Experience Center. The center, in Newport Beach Calif., will offer business people the opportunity to test-drive a wide variety of mix-and-match office-communications capabilities, equipment and providers to develop their own unique blends of capabilities and capacities to suit their individual needs.

Developed with Cisco, Corning Mobile Access and 10 other partners, the 10,000-square-foot facility provides a rare, hands-on opportunity to vet and custom-build in-building cellular and Wi-Fi solutions

Newport Beach, Calif. – May 10, 2011 – As the selection of wireless products, networks and services grows, so does the challenge of assembling a solution that meets each enterprise’s unique, frequently challenging in-building requirements. To help CIOs, IT managers and other decision-makers make smart choices, Integer Wireless today founded the Integer Wireless Experience Center, a 10,000-square-foot facility providing a rare, hands-on opportunity to test a wide variety of enterprise-grade wireless solutions from more than 100 vendors, application developers and service providers.

Over the past 16 years, Integer Wireless has led more than 1,000 in-building and campus-wide wireless projects for clients such as Apple, Coors Field, Denver Department of Health, Kaiser Permanente, Hoag Hospital, Hyatt, Intel, NASA and Walmart. The company specializes in designing, installing and optimizing vendor-, operator- and technology-agnostic wireless solutions for a variety of verticals, including health care, general enterprise, sports and entertainment venues, retail stores, government and hospitality.

Developed in partnership with Cisco, Corning Mobile Access and 10 other major technology companies, the Integer Wireless Experience Center is a convenient opportunity for organizations in those verticals to vet their options and custom-build solutions for all types of in-building and campuswide deployments. Opening this fall in Newport Beach, Calif. – a short drive from Orange County’s John Wayne Airport and in the heart of Orange County’s business district – the Integer Wireless Experience Center will include:

  • Multiple executive briefing rooms, each showcasing an industry-specific set of use-case scenarios, such as a hospital wing or a retail store. Each room will include open-rack, lab-level features, along with on-site engineers, all designed to facilitate testing.
  • A state-of-the-art environment featuring more than $1 million in enterprise-class features such as a Cisco TelePresence suite, as well as Cisco CleanAir technology, a Corning Mobile Access multi-carrier DAS system, real-time location solutions and other advanced technologies – all fully functional and ready for testing by members and guests.
  • A broad, deep selection of enterprise-grade wireless products, applications and services using one or more the following wireless technologies: 3G, LTE, Wi-Fi, RTLS, NFC, RFID, DAS and VHF/UHF public safety.
  • Concierge-level access to vendors, service providers and other Integer Wireless Experience Center partners, including include one-on-one demonstrations, lunch-and-learns, receptions and presentations.
  • Product demonstration and interoperability testing provides participating members and their guests with the opportunity to test interoperability not only between solutions provided by different Integer Wireless Experience Center partners, but also between partner products and their customer’s existing solutions.

“The Integer Wireless Experience Center is a unique, convenient opportunity for enterprise decision-makers to custom-build in-building wireless solutions that meet their unique and rapidly changing needs,” said John Clarey, Integer Wireless CEO. “This facility reflects a major reason for Integer Wireless’ success over the past 16 years: Our agnostic approach helps enterprises select the right infrastructure package from innovative hardware vendors and evaluate myriad applications, services and networks to create a solution that perfectly matches their requirements.

“That approach frees them from the cost and limitations that come with being locked into a single vendor or service provider ecosystem. With the Integer Wireless Experience Center, we’re taking that philosophy to the next level by creating a one-stop shop where decision-makers can learn about their options and leave confident that they’re making the smart choice for their organization.”

For more information about Integer Wireless, visit A list of representative clients and projects is available at

About Integer Wireless

Based in Newport Beach, Calif., Integer Wireless specializes in designing, building and optimizing reliable, highly secure in-building and wide-area wireless networks for health care, hospitality, general enterprise, aerospace, corporate campuses, public sports and entertainment venues, retail and government facilities. Over the past 16 years, Integer Wireless has led more than 1,000 cellular, DAS and Wi-Fi projects, including deployments for Apple, Coors Field, Denver Department of Health, Kaiser Permanente, Hoag Hospital, Hyatt, Intel, NASA and Walmart. Integer Wireless partners include Cisco, Corning Mobile Access, AT&T, Verizon, Sprint, Ekahu and other leading providers of infrastructure, applications and services. This fall, the company will debut the Integer Wireless Experience Center, providing executives with a hands-on opportunity to discover the latest wireless solutions available to meet their industries’ unique needs. For more information, visit

May 10, 2011 I Written By

Cisco Survey of Global Health Leaders Reveals That Collaboration Holds Greatest Potential for Health Sector Innovation

Today at the 8th Annual World Health Care Congress in Washington D.C., Cisco announced the findings from the company’s global health leader survey on national health innovation. In addition to finding that the misdistribution of health services is the one of the leading concerns for countries around the globe, the results revealed that health officials view technology-enabled innovations and telehealth solutions as viable options to helping improve healthcare delivery.

Respondents Identify Telehealth as Untapped Area of Growth

WASHINGTON, D.C., April 6, 2011 – Today at the World Health Congress, Cisco unveiled findings from a global health leader survey on national health sector innovation. The most significant findings from the online survey, commissioned by the Cisco® Internet Business Solutions Group (IBSG) and conducted by Princeton Survey Research Associates International (PSRAI), reveal that collaboration and information-sharing among health professionals have the greatest near-term potential for facilitating large-scale health sector innovation.

Key Findings

Health leaders in 16 countries on six continents were asked about their views on the leading issues and opportunities in providing health services to their citizens.

The health leaders identified their top concerns as:

  • Providing equitable access to health services.
  • Maximizing the efficiency of health resources.
  • Providing quality care consistently.

When asked to highlight options that would enable significant nationwide health transformation, the survey respondents identified technology-enabled innovations and telehealth solutions as potential breakthroughs. The survey found strong support from world health leaders for enabling innovation with telehealth models.

“Telehealth” is a broad concept used to denote new ways for health professionals to share information, work collaboratively and deliver services using a wide range of information and communications technology.

Focus on Professional-to-Professional Collaboration

The findings show that many enabling technologies exist today but that the focus needs to be on integrated health solutions that will facilitate collaboration to support more efficient diagnosis, treatment and care management. Technologies that combine data exchange with people-to-people interactions help enable easy, efficient professional practices. Specifically,

  • Collaborating via information and communications technology to diagnose and treat patients was high potential for 65 percent of the respondents.
  • Electronically sharing or accessing diagnostic images, video or patient biometric data was also a high-potential approach for 65 percent of the respondents.
  • Providing clinical training and references via ICT was high potential for 64 percent of the respondents.
  • In contrast, patient care provided via care-at-a-distance models was high potential for only 32 percent of the respondents.

Key Concerns and Challenges

  • The top challenge confronting leaders in providing health services was the maldistribution of health professionals, with 35 percent rating it their greatest challenge.
  • Insufficient numbers of health professionals was the next greatest concern, with 20 percent rating it their greatest challenge.
  • Considering their greatest overarching concerns, the global leaders prioritized access, efficiency and quality above “providing health services our country can afford.” Only 10 percent of the respondents rated affordability as their uppermost concern.

Opportunity Gap

Survey respondents voiced strong support for telehealth, but noted a considerable gap between perceived potential and current practices.

  • Only 4 percent said there is “no compelling need to use telehealth.”
  • Only 9 percent said sharing electronic data and images is “very common” today, while a mere 4 percent said professional collaboration via ICT is currently “very common.”

Promising National Initiatives

The survey explored the potential of new national programs in which telehealth approaches could address national challenges. They include:

  • National centers of clinical excellence. These centers would provide consultations, clinical encounters and care-management support across inpatient, outpatient, community and home care settings.
  • Surge capacity aided by telehealth. Sudden increases in health services demand caused by events such as earthquakes, tsunamis and disease pandemics highlight the global need to plan and prepare.
  • Community health workers supported by professionals in other locations. By supplementing knowledge with online clinical references and access to remote experts when needed, community health workers could treat simple problems and provide more sophisticated care.

Call to Action

Governments, health professionals and private sector organizations all have critical roles in health care delivery. According to respondents, the top role of a government is establishing the required technology infrastructure for health innovation. The strongest role for private sector health entities lies with public-private partnerships. Health professionals and their associations can work with governments to overcome barriers to telehealth adoption. Those barriers can include reimbursement policies and regulatory constraints that slow innovation and transformation.

Survey Background

The research was conducted by Princeton Survey Research Associates International through an online survey in five languages and in-person interviews with participants from the following countries: Australia, Brazil, Canada, Chile, England, France, Germany, India, Jordan, Kenya, Mexico, Nigeria, Saudi Arabia, Scotland, South Africa and the United States. The survey targeted senior government leaders (both political appointees and civil servants) with a wide range of responsibilities in the health sector.

Cisco and the World Health Congress

The results of the survey were announced as part of a World Health Congress keynote presentation and panel titled “Ministerial Forum on Global Health Innovation: A Perspective on National Health Opportunities” The panel was moderated by Olivier Raynaud, M.D., senior director of World Economic Forum – Geneva and included a discussion among the following participants: Frances Dare, director, Global Healthcare Practice, Cisco IBSG; Patrick Jeurissen, Ph.D., Ministry of Health, Welfare & Sports, the Netherlands; Dinesh Trivedi, minister of state for health and family welfare, India; and Hans Dohmann, M.D., municipal secretary of health, Rio de Janeiro, Brazil.

Cisco Internet Business Solutions Group

Cisco IBSG, the company’s global consultancy, helps CXOs from the world’s largest public and private organizations solve critical business challenges. By connecting strategy, process, and technology, Cisco IBSG industry experts enable customers to turn visionary ideas into value. The study was developed by the Cisco IBSG Healthcare Practice and Cisco IBSG Research & Economics (R&E) Practice. The R&E Practice uniquely combines ongoing original research with in-depth financial analysis to produce high-impact insights and thought leadership for the world’s largest public and private organizations.

Supporting Quotes

  • Frances Dare, director, Cisco IBSG Global Healthcare Practice

“The potential for global health transformation remains untapped. These findings tell us that unlocking that potential requires efficient collaboration among health professionals, regardless of time and distance. It’s about connecting the people of health care. Unleashing and disseminating professional expertise must become a national priority.”

  • Kaveh Safavi, vice president, Cisco IBSG Global Healthcare Practice

“When health care leaders talk about the promise of telehealth, they are thinking more about professional-to-professional collaboration than they are about direct patient diagnosis and treatment, at least in the near term.”

  • Mary McIntosh, principal and president, Princeton Survey Research Associates International

“This survey breaks new ground on a global level about what health leaders believe will help drive meaningful change in national health service. Having a macro view of the ICT challenges and opportunities that health leaders face focuses attention on a host of ways to advance health service for publics around the world.”

April 18, 2011 I Written By

GE Healthcare And Cisco To Offer Hospitals A New Mobility Technology Platform For Improved Patient Flow And Asset Management

ORLANDO, Fla.–(BUSINESS WIRE)–GE Healthcare Performance Solutions, a global business providing end-to-end knowledge solutions to the healthcare industry through advisory, technology and healthcare expertise, and Cisco, a worldwide leader in IT networking, announced they have joined forces to help hospitals improve the quality of patient care, increase efficiency, and reduce costs by enabling them to better manage the flow of patients, staff, and equipment.

Through this collaboration between GE and Cisco, hospitals will have the ability to deploy GE’s AgileTracTM platform, integrated with the Cisco Unified Wireless Network and Cisco Context-Aware Software, to track patients, staff and equipment with diverse network technologies, helping to improve the quality of patient care, increase efficiency and control costs. The combined GE and Cisco solution brings together location information about Wi-Fi clients, tags and wired devices, with proprietary real-time location system technologies (RTLS), regardless of the network provider.

Previously, hospitals were forced to operate two separate tracking systems for Wi-Fi and proprietary RTLS technologies. Now, organizations can achieve a more complete, consolidated view of assets throughout their existing structure.

“Healthcare organizations cannot afford overspending on lost or underutilized assets,” said Rob Reilly, general manager, GE Healthcare Performance Solutions – Americas. “The GE-Cisco collaboration will look to help healthcare organizations reduce unnecessary waste while being more efficient with time, money and equipment. Using the hospitals’ existing infrastructure, this collaboration will look to minimize costs to meet the demands for real-time location while providing the tools necessary to effectively manage mobile assets more efficiently.”

Over 90% of large US hospitals2 deploy Wi-Fi networks while also using RTLS to track and visualize patient and asset flow. Having the capability to stream Wi-Fi and RTLS data into one platform through the existing infrastructure helps hospital managers know at a glance the location of critical medical technologies; therefore providing clinicians with the tools needed for timely patient care. This reduces the need for over-provisioning equipment and medical specialists, while providing improved patient flow.

“This collaboration between GE and Cisco creates the bridge between Wi-Fi and RTLS technologies allowing hospitals to manage multiple location technologies on one platform, and leverage their existing investment in Wi-Fi technology,” said Ray Smets, vice president and general manager, Wireless Networking business unit, Cisco. “Cisco focuses on delivering value to customers by investing in new services and partnering in ways that take advantage of intelligence in the Cisco Unified Wireless Network to solve business problems. In this way, we help enable hospitals to improve clinical processes, help protect patient data, and empower caregivers – deriving more value from their network investment.”

Both Bon Secours Richmond and the Hospital Corporation of America (HCA) see the benefit of tracking assets and patients with the GE-Cisco solution.

“With increasing financial pressures, the need for operational excellence is a necessity. Bon Secours is already benefiting from real-time data on the location and movement of mobile equipment and patients through the GE AgileTracTM RFID network to make smart decisions to improve care delivery and hospital operations,” said Jeff Pearson, vice president, Information Services, Bon Secours Richmond. “Bon Secours is excited about the ability to simply integrate an additional 9,000 Wi-Fi based assets into the same easy-to-use interface that leverages our existing technology infrastructure investments.”

With asset utilization across the healthcare industry at 40% on average, there is a significant need to help hospitals become more efficient. By streaming Wi-Fi and RTLS into GE’s AgileTrac platform, healthcare organizations can manage the flow of the right asset, with the right patient, at the right time with confidence. As a healthymagination validated product, AgileTracTM has been proven to optimize use of mobile equipment in hospitals, resulting in equipment-related cost reduction of greater than 15% and net cost facility savings. 3

“Improving and enhancing asset efficiency and hospital facility productivity is imperative in today’s world,” said Michael Joseph, chief executive officer, HCA East Florida division. “Not being able to find the right equipment at the right time makes it difficult for clinical staff to provide the highest quality of care to each patient. Having a single, centralized solution where all Wi-Fi and RTLS assets are tracked will ensure an increase in quality of patient care and access to equipment when and where you need it.”

About the GE and Cisco Technology

The Cisco Unified Wireless Network provides highly secure wireless coverage for healthcare organizations allowing caregivers to gain reliable access to critical patient information from anywhere in the hospital or medical offices, while meeting strict regulatory requirements. Part of the Cisco Unified Wireless Network, the 3300 Series Mobility Services Engine, centralizes intelligence within the network, serving as the platform for the Cisco Context-Aware Software and other mobility services. The Mobility Services Engine is built on an open API for enterprise and mobile applications development. This API makes use of the Cisco Developer Network – of which GE is a member – for certifying the interoperability of solutions.

GE’s AgileTracTM is an automated workflow solution that allows healthcare staff to better track people, processes and mobile medical assets throughout the healthcare system, ultimately reducing costs and increasing patient satisfaction. AgileTrac allows staff to make smart decisions at every point of care — leading to better quality of care and better business outcomes. Up-to-the-minute data helps inform staff decisions to help streamline care delivery, manage resources and improve the patient experience.

GE Healthcare Performance Solutions and Cisco will showcase this new technology at the Healthcare Information and Management Systems Society (HIMSS) February 20-24th in Orlando, Florida at GE Healthcare Booth #2401 and Cisco Booth #2051. Today’s announcement is the first in the collaboration between GE Healthcare and Cisco Wireless focused on empowering hospitals to increase efficiencies.

About GE Healthcare:

GE Healthcare provides transformational medical technologies and services that are shaping a new age of patient care. Our broad expertise in medical imaging and information technologies, medical diagnostics, patient monitoring systems, drug discovery, biopharmaceutical manufacturing technologies, performance improvement and performance solutions services help our customers to deliver better care to more people around the world at a lower cost. In addition, we partner with healthcare leaders, striving to leverage the global policy change necessary to implement a successful shift to sustainable healthcare systems.

Our “healthymagination” vision for the future invites the world to join us on our journey as we continuously develop innovations focused on reducing costs, increasing access and improving quality around the world. Headquartered in the United Kingdom, GE Healthcare is a unit of General Electric Company (NYSE: GE). Worldwide, GE Healthcare employees are committed to serving healthcare professionals and their patients in more than 100 countries. For more information about GE Healthcare, visit our website at


March 7, 2011 I Written By

John Lynn is the Founder of the blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

KLAS Performance Ratings Begin New Era with Infrastructure Market Research

KLAS is announcing a new report being published today at HIMSS11. This report is an inaugural report on the infrastructure market area that KLAS recently began monitoring. The report focuses on wireless communication systems. A few highlights and the press release are below.

– Some of the findings in the wireless communication report show that executives are adopting VoIP technology cautiously with many questioning the best way to incorporate wireless technology at their facility.

– As technology quickly advances and familiarity with wireless VoIP increases, providers are looking to do much more than just voice communications with their mobile VoIP phones.

– The vendors included in the study are Ascom, Avaya, Cisco, Polycom and Voicera.

– KLAS began monitoring the infrastructure market area in October 2010 Research with five market segments: communications, storage environment, computing infrastructure, nurse call and networks. This wireless communication system report is the first published report in that research area.

Internal Wireless Voice Communication Systems is KLAS’ inaugural report in the new infrastructure market research category

ORLANDO, Fla. – February 21, 2011 – KLAS today announced its new infrastructure market research category that will provide KLAS performance ratings for infrastructure vendors. Research in the new category will begin with five market segments: communications, storage environment, computing infrastructure, nurse call and networks. KLAS began conducting research for the communications market segment in October 2010. The first infrastructure report, Internal Wireless Voice Communication Systems: Improving Patient Care and Satisfaction by Staying Connected,” is being released today during HIMSS. The report specifies which vendors provide the most reliable wireless VoIP solutions. The vendors included in the study are Ascom, Avaya, Cisco, Polycom and Voicera.

Research for the wireless report was gathered from more than 110 provider organizations and focuses on both strengths and weaknesses of the vendors. “Some of the findings show that executives are adopting VoIP technology cautiously with many questioning the best way to incorporate wireless technology at their facility,” said Jeremy Goff, author of the report. “The study explores to what degree providers are configuring their wireless VoIP systems and how wireless technology is being used to improve patient care and better meet clinician expectations.”

Several key findings in the report indicate that as technology quickly advances and familiarity with wireless VoIP increases, providers are looking to do much more than just voice communications with their mobile VoIP phones. Additional functionalities being explored include data and graphics transfers, alerts, monitoring and seamless interfaces to multiple clinical devices and applications. It was also found that device integration leads to improved care. Providers with at least one integration point to their wireless VoIP device were 52 percent more likely to report major or moderate improvement in patient care.

Mike Smith, General Manager of Infrastructure Research said, “KLAS will target data collection in communications, storage environment and nurse call during the first two quarters of 2011. As we work with providers and collect research, we expect that additional research needs will be identified.”

The new report, “Internal Wireless Voice Communication Systems: Improving Patient Care and Satisfaction by Staying Connected” is available for purchase at

About KLAS
KLAS is a research firm specializing in monitoring and reporting the performance of healthcare vendors. KLAS’ mission is to improve delivery, by independently measuring vendor performance for the benefit of our healthcare provider partners, consultants, investors, and vendors. Working together with executives from over 4500 hospitals and over 2500 clinics, KLAS delivers timely reports, trends, and statistics, which provide a solid overview of vendor performance in the industry. KLAS measures performance of software, professional services, and medical equipment vendors. For more information, go to, email, or call 1-800-920-4109 to speak with a KLAS representative.

February 21, 2011 I Written By

John Lynn is the Founder of the blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.