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Kyruus Raises $10 Million to Fuel Continued Growth

Patient Access Leader Investing in Product Innovation & Partnerships to Meet Fast-Growing Demand

Boston, MA – Kyruus, a leader in provider search and scheduling solutions for health systems, today announced that it has raised $10 million in new financing in a strategic round. The new financing comes on the heels of a year of unprecedented growth in which the company doubled its revenue and increased the number of hospitals on its platform by 50%. Kyruus will primarily use the investment to grow its product development and delivery teams to support the expansion of its platform, integrations with additional leading players in the digital health ecosystem, and ongoing customer success.

Health systems across the country are putting a heavy focus on the “front doors” of their organizations – online and offline access points that set the tone for the patient’s entire experience with the health system. Already offering the only enterprise-wide patient access solution on the market, this latest financing round will enable Kyruus to deepen its product capabilities and further support its customers’ patient access strategies beyond the traditional walls of a health system. In addition, it will facilitate Kyruus’ growing partnerships with industry leaders offering complementary solutions to support health systems’ access initiatives. Building on its partnership with Salesforce last year, Kyruus announced a collaboration with IBM Watson last month and its membership in the Epic App Orchard earlier this year.

Kyruus counts many of the leading health systems in the US among its customer base, which now includes more than 400 hospitals. In the past year alone, major new customer announcements included Piedmont HealthcareJefferson Health, and University of Miami Health System. Its customers are increasingly deploying the company’s solutions at multiple access points as well. Last month Kyruus announced a major expansion with Partners HealthCare that involved the health system not only expanding to use both Kyruus’ consumer and access center solutions, but also deploying ProviderMatch across its network.

Providence St. Joseph Health (through its venture capital fund, Providence Ventures) is one of two health systems that have invested in Kyruus.“At a time when there are so many solutions trying to address a piece of the access puzzle, Kyruus offers a truly foundational platform,” said Aaron Martin, EVP & Chief Digital Officer at Providence St. Joseph Health and Managing General Partner, Providence Ventures. “As a customer and investor, it’s been great to be part of Kyruus’ growth and we look forward to partnering with them as they continue to pave the way in helping more people in our communities access our care.”

“We’re excited to cap off a momentous year for the company with new funding to support our next phase of growth,“ said Graham Gardner, CEO of Kyruus. “With patient access a growing strategic priority for health systems nationwide, we are now poised to extend both our platform and partner ecosystem to keep our customers ahead of the curve.”

Kyruus is financed by some of the leading venture capital firms, technology companies, and health systems in the US. This includes Venrock, Highland Capital, New Leaf Venture Partners, Leerink Transformation Partners, F-Prime Capital Partners, Fidelity Biosciences, McKesson Ventures, Lux Capital, and Providence Ventures. The company is currently headquartered in the Back Bay area of Boston, but will be moving to a new office in the Seaport area this summer to accommodate growth in its employee base.

About Kyruus

Kyruus delivers proven provider search and scheduling solutions that help hospitals and health systems match patients with the providers best suited to care for them. The ProviderMatch suite of solutions—for consumers, access centers, and referral networks—enables a consistent patient experience across multiple points of access, while aligning provider supply with patient demand. The company’s proprietary provider data management platform forms the foundation of its solutions, powering them with accurate data by coupling data processing with administrative applications. To find out why a Better Match Means Better Care, please visit www.kyruus.com

April 18, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

BioIQ Raises $26.5M to Transform Value-Based Care Delivery for Payers, Providers and Consumers

Proceeds will fuel growth, innovation and transformation of healthcare delivery

ATLANTA — March 22, 2018 — BioIQ, a healthcare technology company driving the shift to value-based care, announced today it has raised $26.5M. The financing was led by HealthQuest Capital, with Arboretum Ventures and select insiders joining the syndicate. BioIQ will use the funding to fuel continued growth and support its mission to help transform the U.S. healthcare system and impact more than 100 million lives.

“BioIQ is committed to helping all people understand their health risks and connect to personalized interventions. Our intelligent technology fundamentally changes how individuals navigate the national healthcare system, resulting in greater convenience, improved access, higher quality outcomes and reduced costs,” said Justin Bellante, CEO, BioIQ. “This capital gives us additional resources to strengthen and expand the value of our solutions to clients, further helping them drive the shift to value-based care.”

BioIQ works with some of the largest health plans, employers and health service providers in the nation, as well as a network of retail pharmacies, laboratories and accountable care organizations. These partnerships facilitate consumer navigation and the secure exchange of healthcare data — all part of a streamlined, simplified approach to care gap closure and preventive health testing. Since its inception in 2005, BioIQ has launched thousands of successful programs serving millions of participants.

Said Todd Creech, Partner at HealthQuest Capital, “We look forward to working with the BioIQ team and helping them achieve a new level of growth and success as they deliver quality care solutions for payers, providers and patients.”

With this capital investment, BioIQ will continue to expand its reach into new markets and accelerate product growth and innovation. The company’s dramatic growth has been driven by increased demand among health plans and employer organizations including four of the five largest health plans in the U.S. and many of the leading Fortune 100 companies.

Paul McCreadie, Managing Director at Arboretum Ventures added, “BioIQ has developed a unique solution to driving meaningful patient engagement across health system and provider clients to deliver better health outcomes at lower cost. We’re excited to be partners in this exciting opportunity.”

With this investment, Todd Creech and Paul McCreadie have joined BioIQ’s board of directors.  Stifel acted as exclusive financial advisor to BioIQ for the financing.

About HealthQuest Capital
HealthQuest Capital makes early growth investments in innovative commercial-stage healthcare companies that are improving both patient outcomes and healthcare economics. Investments focus on medical products, diagnostics, healthcare IT and technology-enabled healthcare services. The HealthQuest investing team includes deep operational, clinical and scientific expertise and worldwide relationships throughout the healthcare industry that can be leveraged to add value to its portfolio companies. HealthQuest Capital is headquartered in Belmont, California with west coast and east coast offices. Learn more at www.healthquestcapital.com.

About Arboretum Ventures
Arboretum Ventures is a venture capital firm specializing in the healthcare sector. Founded in 2002, the firm manages $450 million across four investment funds. The investment team targets capital efficient companies that can meaningfully reduce healthcare costs and improve efficiency in focus areas of medical devices, diagnostics, healthcare IT and healthcare services. Arboretum is headquartered in Ann Arbor, Michigan. More information is available at www.arboretumvc.com.

About BioIQ
BioIQ simplifies health testing for health plans, employers and enterprises of all sizes and empowers people to take action to improve their health.  The BioIQ Platform provides tools for orchestrating health testing programs and biometric screening events across multiple vendors, as well as multi-channel communication tools for engaging and motivating participants at every step of the way.  BioIQ also provides a means to intervene when risks for chronic conditions are found — with a unified solution for keeping at-risk populations up-to-date with health testing, along with data analysis for managing risks and resources to help people live their healthiest lives. Since 2005, BioIQ has launched thousands of successful health testing programs serving millions of participants.

March 22, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Wolters Kluwer Health Completes Acquisition of Firecracker

March 21, 2018 – Wolters Kluwer Health announces today that it has completed the acquisition of Firecracker, as originally announced on March 5, 2018.  See original announcement at the bottom

About Wolters Kluwer
Wolters Kluwer N.V. (AEX: WKL) is a global leader in information, software solutions, and services for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Wolters Kluwer reported 2017 annual revenues of €4.4 billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries, and employs 19,000 people worldwide.

Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).

For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on TwitterFacebookLinkedIn, and YouTube.

Original Announcement:

Wolters Kluwer Health announces today that it has signed an agreement to acquire Firecracker, an adaptive learning, assessment, and study-planning solution used by more than 20 percent of U.S. medical students.

Firecracker will become part of the Health Learning, Research & Practice group, which produces high quality medical education and practice content under the Lippincott imprint.

Founded in 2009, Firecracker uses a technology- and data-driven approach to improve medical student learning in preparation for high stakes exams, including the United States Medical Licensing Examination (USMLE). The platform, in which more than 85 million questions are answered annually, is powered by an adaptive algorithm that delivers personalized learning and remediation to ensure ongoing retention of content and preparedness for medical school finals and certification exams.

“We’re excited to expand our portfolio of online evidence-based learning tools with Firecracker’s proven technology,” said Diana Nole, CEO, Wolters Kluwer Health. “Combined with Lippincott premium content and solutions, Firecracker enhances our position in the medical education market and helps us further leverage machine learning and advanced technologies to help clinicians deliver the best quality care to patients.”

Firecracker has 16 employees and is headquartered in Boston, Massachusetts. Revenues are recurring in nature and derived from the U.S. market. Wolters Kluwer expects the acquisition to deliver a return on invested capital above its after tax weighted average cost of capital (8%) within three to five years of completion and to have an immaterial impact on adjusted earnings.

Completion of the transaction is subject to customary closing conditions.

March 21, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

The SSI Group Announces Acquisition of ICA

Combination of administrative, financial, and clinical information exchange services enhances ability to meet the evolving needs of the healthcare industry

MOBILE, ALMarch 1, 2018The SSI Group, an industry leader in revenue cycle management (RCM) solutions, has announced the acquisition of Informatics Corporation of America (ICA), a leader in the aggregation and exchange of patient clinical data under the brand name of CareAlign.

The combined expertise and information services will help a diverse set of healthcare organizations improve their ability to address the growing need to combine administrative, financial, and clinical data driven by changes in healthcare delivery and payment models. SSI will continue to support the needs of HIEs and other healthcare organizations that need to aggregate and exchange patient clinical data through the CareAlign suite of products. Additionally, SSI will create new solutions derived from the integration of their administrative and clinical data services.

“The integration of the CareAlign solutions into the SSI services platform will provide SSI the ability to expand the breadth of health information exchange services offered to our clients,” said Jimmy Lyons, CEO and President of SSI. “SSI has 30 years of experience in the development and delivery of EDI clearinghouse services to support the information exchange requirements of our revenue cycle clients. The expertise gathered from the operations of this network, which connects thousands of providers and payers daily, can be leveraged to address the growing demand for clinical data exchange.”

Jeff Miller, Chief Product Officer at SSI adds, ”Integrating clinical information with the administrative and financial data used by SSI revenue cycle solutions will be critical in responding to the changes in payment models represented by value-based reimbursement programs like MACRA.” As these models evolve, healthcare business leaders will demand solutions that can provide a more holistic view of the operational aspects impacting revenue performance.

Ben Rooks, Managing Principal of ST Advisors observed, “SSI’s been a client since 2017 and we have discussed how to grow its breadth of services. Health networks sponsored by HIEs, provider communities, and health plans can meaningfully improve patient care while lowering the costs to deliver it. This expansion into clinical data will provide SSI clients with a complete view of their patients, marrying the clinical and financial.”

ICA was headquartered in Nashville, TN, and SSI has decided to keep the office and establish a local presence. “With the concentration of healthcare in the Nashville area, it was always in our plans to open a regional office there. We look forward to growing the office and establishing a presence in Nashville,” added Mr. Lyons.

SSI will be attending the HIMSS18 annual conference, March 5-9 in Las Vegas, Nevada, at booth #1929. For more information about SSI, visit www.thessigroup.com.

About SSI:

SSI delivers solutions that increase the accuracy and velocity of data exchange among healthcare providers and payers, with the highest levels of security. A privately held company since its founding 30 years ago, SSI is singularly focused on the healthcare industry. SSI’s commitment to our clients’ success is evident with nearly 50% of our clients relying on SSI solutions for 10 years or more. Our revenue cycle, EDI gateway, and clinical data interoperability solutions are among the best in the industry and help our clients effectively and efficiently manage their clinical and claims data. Learn how we can help you at www.thessigroup.com.

March 1, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Department of Health and Human Services in Victoria Signs EMPI Contract to Link Public Health Services’ Patient Data Across the State

DHHS leverages EMPI technology to unify health records for Victoria’s 6.2 million citizens

PASADENA, Calif., February 8, 2018 – NextGate and Orion Health have signed a multi-year contract with the Department of Health and Human Services (DHHS) in Victoria, Australia, to deploy Enterprise Master Patient Index (EMPI) technology for the Victorian Public Health Sector.

The Victorian DHHS delivers policies, programs and services that support and enhance the health and wellbeing of its population of 6.2 million people. As part of the statewide Health ICT strategic framework, DHHS is currently investing in refreshing and modernizing key IT infrastructure across the state to improve connectivity across systems.

Orion Health, NextGate and MKM Health have partnered together to implement NextGate’s MatchMetrix© EMPI, the industry’s market-leading identity management solution for a longitudinal view of data and improved linking of information between organizations.

“Accurately and consistently connecting the right data to the right patient is a critical requirement in today’s complex healthcare environment that leads directly to improved outcomes,” said NextGate CEO, Andy Aroditis. “We are extremely pleased to be partnering with Orion and MKM Health to support DHHS Victoria with more reliable data to foster enhanced clinical decision making and comprehensive, coordinated care.”

This project is a significant investment in patient safety and will be a key enabler of information sharing between organizations providing patient care across the state of Victoria.

About NextGate
NextGate’s expertise in patient and provider identification connects the healthcare ecosystem to provide a complete and an accurate record of care across the enterprise. We help organizations overcome the clinical, operational and financial challenges that result from duplicate records and fragmented information in healthcare for seamless data exchange, enhanced clinical decision-making, and better care collaboration. NextGate’s market-leading EMPI currently manages 250 million lives in the U.S. and 17 million in the U.K. and is deployed by premier healthcare systems and health information exchanges. For more information, visit NextGate.com.

About Orion Health
Orion Health (NZX:OHE) is a health technology company that provides solutions which enable healthcare technology solutions globally. Its open technology platform Orion Health Amadeus seamlessly integrates all forms of relevant data to enable population and personalized healthcare around the world. The company employs over 1200 people around the world and is committed to continual innovation, investing substantially in research and development to cement its position at the forefront of precision medicine. For more information visit www.orionhealth.com 

About MKM Heath
MKM Health is an information technology solutions company dedicated to healthcare. We work with our clients to implement solutions, integrate systems, align business and technology and ultimately help deliver best outcomes for patients. We are passionate about improving patient outcomes, avoiding harm and improving efficiency and effectiveness as well as working with our clients to maximise investments. Our team is dedicated to providing advice and practical support that requires strategic insight into health technology trends. We have deep health domain knowledge, technical expertise in hospital systems and health informatics, and a proven ability to integrate the many separate systems found in the increasingly complex digital hospital environment.  We are the exclusive distributors for Patientrack in New Zealand and Australia.  For further information please visit www.mkmhealth.com.au or follow us on Twitter.

February 8, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Health IT Expo Announces Dr. Rasu Shrestha, Chief Innovation Officer at UPMC, as Keynote Speaker

LAS VEGAS, January 30, 2018 – Healthcare Scene today announced that Dr. Rasu Shrestha, Chief Innovation Officer at UMPC will deliver the keynote at the Health IT Expo, May 30 – June 1 at the New Orleans Marriott.

With an exploding Health IT market, CIOs and IT teams are awash in technology solutions. There are apps to solve every patient engagement challenge, systems to address every infrastructure bottleneck and platforms designed to overcome every clinical issue. There are even emerging technologies that solve problems we haven’t imagined yet.

Paradoxically, finding the right solution and speaking to someone that has already dealt with the same problem has never been harder. To help healthcare CIOs and their teams solve today’s healthcare challenges and to find answers to their critical questions, Healthcare Scene has organized the 2018 Health IT Expo (HITExpo18).

This one-of-a-kind event, takes place May 30 – June 1 at the New Orleans Marriott. Rather than focus on pie-in-the-sky technologies, HITExpo18 focuses on practical innovation and collaboration. Leading minds from healthcare organizations and proven HealthIT companies will gather for two days of intense knowledge sharing and problem solving.

Dr. Rasu Shrestha, Chief Innovation Officer at UMPC will deliver the keynote address at HITExpo18.

“Here’s what we need in healthcare: more bridges and fewer silos. I am really excited to be part of this unique extravaganza that is HITExpo. HITExpo’s focus on practical innovation is truly refreshing and a needed counter-balance to the other health IT conferences. I am especially looking forward to collaborating with my peers. The time to come together in meaningful ways and solve for some of healthcare’s most pressing issues is now.”

As Chief Innovation Officer, Dr. Shrestha is responsible for driving UPMC’s innovation strategy, serving as a catalyst in transforming the organization into a more patient-focused and economically sustainable system. A cross-functional team collaborator, he is committed to preparing and empowering UPMC for the future of health care. By driving alignment among stakeholders, championing new technologies, and tearing down organizational roadblocks, he creates an environment that accelerates idea generation and the conversion of ideas into reality.

In addition to leading innovation at UPMC, Dr. Shrestha also serves as Executive Vice President of UPMC Enterprises, pushing the needle in the pursuit of a unique blend of health care intelligence, technology expertise, and entrepreneurial drive to develop inventive and commercially successful solutions that address complex health care challenges. Dr Shrestha leads a team of over 200 technology professionals innovating towards intelligent health care, building patient-centric, value-based technology solutions that are transforming the industry. Through strategic partnerships, investments in start-ups and co-creation efforts, he champions the development, implementation, and commercialization of these innovations.

“We’re happy to have Dr. Shrestha as the keynote of the inaugural Health IT Expo. Dr. Shrestha understands how to bring real practical innovation to healthcare. He has a real understanding of the end user experience and how healthcare IT can both benefit and hinder that experience,” said John Lynn, Founder of Healthcare Scene and Health IT Expo. “Dr. Shrestha’s insights and perspectives will be invaluable to those healthcare IT professionals who attend Health IT Expo.”

In addition to Dr. Shrestha’s keynote, 40 other thought leaders and solution experts will be delivering/moderating sessions on these hot topic areas:

  • Security and Privacy
  • Healthcare Analytics
  • Communication and Patient Engagement
  • IT Dev Ops
  • Operational Alignment and Support

For more information about HITExpo, visit the conference website at www.expo.health

About Health IT Expo
The inaugural healthcare IT expo and conference is a unique venue for healthcare IT professionals to collaborate and improve healthcare using technology. Join us May 30 – June 1, 2018 in New Orleans as health IT professionals learn practical innovations during 40+ sessions that improve healthcare organization and lower costs.

About Healthcare Scene
The HealthcareScene.com network was launched in 2005 and currently consists of 5 blogs and resources containing over 12,500 articles. These EMR, EHR, and Healthcare IT related articles have been viewed over 18 million times.  Along with these leading healthcare IT blogs, Healthcare Scene is also home to the leading healthcare IT career resources HealthcareITCentral.com and HealthcareITToday.com. Plus, Healthcare Scene also organizes the extremely popular Health IT Marketing and PR Conference and Health IT Expo.

January 30, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Logicalis Healthcare Solutions Says Future-Ready Health Organizations Must Keep Evolving Imaging Strategies Top of Mind

Solution Provider Offers Five Tips to Help Healthcare IT Professionals Prepare for the Coming Wave of Image-Related Data and Its Intelligent Use

NEW YORK, January 23, 2018 – The number of clinical images captured and stored each year throughout America’s healthcare system is staggering: An estimated 36 million MRIs and 74 million CT scans were performed in the United States in 2017 alone, and that just scratches the surface.1Consider too the myriad of wound care and other visual condition assessments taken with smartphones, digital images acquired from surgical scopes, cardiology images, and even point-of-care ultrasounds captured annually, and it’s easy to see why enterprise imaging strategies are top-of-mind for today’s healthcare organizations.  Intuitive access to this growing number of clinical images is already playing an increasingly important role in electronic health record (EHR) optimization strategies and value-based clinical practices.  But, according to Logicalis Healthcare Solutions, the healthcare-focused arm of Logicalis US, an international IT solutions and managed services provider (www.us.logicalis.com), as new technologies ranging from deep machine learning to the first FDA-approved digital pathology interpretation software come to market, the capture, storage and management of discrete clinical images is quite literally expected to explode.

“Developing an enterprise imaging strategy and then marrying that strategy to an EHR optimization program is just the beginning of healthcare’s digital transformation. But even when you have the most sophisticated EHR solution in place and have married patients’ digital images to their electronic health records, your transformation journey is not complete,” warns Kim Garriott, Principal Consultant, Logicalis Healthcare Solutions. “New technologies – things like deep machine learning and digital pathology – that are already visible on the horizon will require your organization to be much more ‘digitally mature.’ Yet, despite the complexity involved in preparing to take full advantage of these emerging capabilities, the payoff in better patient outcomes and, ultimately, better value for the organization and patient alike, will make the journey worthwhile.”

Emphasizing the importance of clinical imaging in health IT, HIMSS Analytics and the European Society of Radiology (ESR) jointly developed the Digital Imaging Adoption Model (DIAM), a multi-stage imaging IT maturity model first introduced at the 29th European Congress of Radiology in Vienna in 2016. Slated for introduction in the U.S. market at HIMSS18, the DIAM helps healthcare organizations visualize what “digital imaging maturity” looks like and understand the considerations needed to attain it.

Further highlighting the importance of clinical imaging, in the newly updated version of DIAM’s predecessor, the Electronic Medical Record Adoption Model (EMRAM), the requirement for the adoption of digital imaging has been promoted from a Stage 5 requirement to Stage 1.

Five Steps for Better Image Management

All of this means healthcare CIOs must continue to prepare for the coming wave of image-related data and its intelligent use.  To help, the experts at Logicalis Healthcare Solutions have put together a series of five important tips.

1. Develop an Enterprise Imaging Strategy: An enterprise imaging strategy should consider all aspects of imaging, regardless of type, from acquisition to analysis.  Imaging is a complex area of health IT, and it doesn’t start and stop in radiology.  While radiology is, and likely will always be, the producer of the highest volume of clinical images, it’s important to consider the widespread use of point-of-care ultrasound, digital photography and other types of clinical images as well.

2. Create a Data Governance Model: Healthcare organizations need to design and implement data standards for images and associated metadata elements now to be ready to enable a relevant presentation of images within the EHR and take advantage of upcoming analytics and deep learning capabilities as they become more mainstream. It is also important that the standards developed are applied uniformly to ensure the highest data value.

3. Focus on Interoperability: It isn’t acceptable to expect clinicians to launch multiple applications in unique frames without patient context.  Even though specialized image viewing toolsets may be needed depending on physician specialty, and while those toolsets may reside in disparate applications, it is critical that the user experiences a unified viewing environment. Therefore, potential software solutions must comply with industry standards, including Integrating the Healthcare Enterprise (IHE) among others, and support seamless interoperability to the EHR and the primary diagnostic and clinical viewers in use.

4. Standardize Image Acquisition Workflows: Given the wide variety of image acquisition-related use cases across a multitude of clinical disciplines, standardizing the organization’s image acquisition workflow may seem like a daunting task. However, upon closer examination, there are really only a few variations to consider.  The creation of standardized workflows will enable faster onboarding of service lines needing image management services, and it will ensure that data standards are applied and that images are presented appropriately within the EHR.

5. Embrace Image Lifecycle Management: Most organizations are still retaining clinical images using expensive, antiquated storage technologies or ignoring the lifecycle management capabilities provided by their vendor neutral archives (VNAs) or image management solutions.  The use of hybrid cloud strategies, starting with Tier 4 image storage, is a great way to reduce the overall cost of retaining an image while accommodating the long-term retention requirements needed for research and for compliance with regulatory mandates like those required by the Occupational Safety and Health Administration (OSHA).

About Logicalis
Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers span industries and geographical regions; our focus is to engage in the dynamics of our customers’ vertical markets including financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, and to apply the skills of our 4,500 employees in modernizing key digital pillars, data center and cloud services, security and network infrastructure, workspace communications and collaboration, data and information strategies, and IT operation modernization.

We are the advocates for our customers for some of the world’s leading technology companies including Cisco, HPE, IBM, NetApp, Microsoft, VMware and ServiceNow.

The Logicalis Group has annualized revenues of over $1.5 billion from operations in Europe, North America, Latin America, Asia Pacific and Africa.  It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange, with revenues of over $4 billion.

For more information, visit www.us.logicalis.com.

January 23, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

AccessOne and HealthFirst Financial Join to Create Industry Leader

Combination creates the clear growth and innovation leader in the evolving patient financing space, with a strong presence on both U.S. coasts, unmatched experience and access to growth capital 

CHARLOTTE, N.C. – January 11, 2018 – AccessOne, a leading provider of patient financing options designed to help patients manage their healthcare costs, has announced its agreement to acquire HealthFirst Financial, a leading software-enabled service provider of patient financing programs to healthcare organizations. The transaction fuels AccessOne’s rapid nationwide expansion to support all patients with consumer-driven financing tools while simultaneously driving compelling economics for providers. 

“HealthFirst’s focus on highly tailored solutions for healthcare systems complements AccessOne’s commitment to offering flexible financing options for all patients, regardless of circumstance,” said Mark Spinner, chief executive officer of AccessOne.“This combined offering accelerates our mission toward helping every patient lead their healthiest life through affordable access to needed care.”

In a recent survey by HealthFirst, 53 percent of U.S. adults said they were concerned about how to pay a medical bill of less than $1,000. Worse, 68 percent of U.S. adults with a medical bill of $500 or less did not pay off the full balance during 2016, according to a June 2017 TransUnion report. The growing affordability gap continues to drive declining collection rates for providers and even a loss of patient retention. With the acquisition, AccessOne will now offer health systems the most innovative, tailored solutions on the market for their unique care settings, helping to lower bad debt and improve patient satisfaction scores. 

“As a market leader in consumer finance technology and innovation, HealthFirst is uniquely positioned to provide financing flexibility resulting in high patient satisfaction—a perfect fit with AccessOne’s vision,” said KaLynn Gates, president and corporate counsel at HealthFirst. “The team at HealthFirst is excited to be a part of this next chapter of innovation and accelerated growth as originally envisioned by HealthFirst’s founder Joseph Hawes.”   

AccessOne is backed by Capital One Bank, a top-10 U.S. bank with over $350 billion in assets, and by Frontier Capital, a Charlotte-based growth equity firm that has raised $1.5 billion since 1999 to invest exclusively in software and technology-enabled business services companies.

“AccessOne has experienced significant growth with 26 new hospitals and one nationwide specialty physician practice added this year,” said Andrew Lindner, managing partner at Frontier Capital. “With proprietary predictive analytics and software systems coupled with its patient-first advocate teams on both coasts, AccessOne is very well positioned to expand as a preferred partner to the large health system market.”

Terms of the acquisition will not be disclosed. HealthFirst was advised by Marion Financial Corp. and Armstrong Teasdale LLP, while AccessOne was advised by Womble Bond Dickinson LLP.   

Learn more about AccessOne’s comprehensive and flexible solutions for providers and patients at www.accessonemedcard.com

About AccessOne
Founded in 2002, AccessOne is a leading provider of patient financing options designed to help patient consumers manage their healthcare costs while driving best in class hospital reimbursement. AccessOne offers comprehensive low and no interest payment options for all patient balance types including high-deductible, catastrophic and financial assistance. No patient is ever denied credit or credit reported, and providers can rely on AccessOne to capture more revenue while driving compliance and financial performance. To learn more, visit www.accessonemedcard.com and connect with us onLinkedIn.

About HealthFirst Financial

Founded in 2001, HealthFirst Financial is a national patient financing leader that has helped hundreds of thousands of patients afford care while improving the financial performance of healthcare organizations. HealthFirst Financial is the first and only company awarded the prestigious Peer Review Designation from the Healthcare Financial Management Association for its patient financing programs following a rigorous evaluation of the overall effectiveness, quality and value of its payment solutions. Born out of Hawes Group, HealthFirst Financial was part of a full range of professional service companies including Professional Credit Service, Hawes Technologies, and HeRO Business Services.

January 11, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

CareCloud Predicts 2018 Will Be the “Year of the Patient”

Insights from health tech leader show increased use of mobile technology among medical practices to improve patient health outcomes, the patient experience, and practice performance for the year ahead

MIAMI — December 20, 2017 — CareCloud, the platform for high-growth medical practices, is revealing its top predictions for 2018, including modern mobile technology redefining how medical groups deliver patient experience alongside patient care. Medical practices have reached a tipping point as the industry accelerates its shift to value-based care and adapts to patient demands for a better consumer experience at the doctor’s office. CareCloud researchers tracking the intersection of technology with patient expectations believe that a rising tide of patient consumerism, combined with regulatory and financial trends, will make 2018 the year medical practices invest in modern mobile technology and hardware that strengthen practice-patient interactions.

“With patient out-of-pocket costs now accounting for 20-30 percent of a practice’s revenue, a better patient experience is good medicine for the bottom line,” said Ken Comée, CEO of CareCloud. “Consumers are bringing their expectations for personalized on-demand service — and convenience in how they pay for and interact with that service — into the doctor’s office. From wait-times to overdue bills, consumers want to know exactly where they stand with their medical providers, in real-time, via their mobile devices. We expect 2018 will be a watershed year for mobile technology that extends and improves the practice-patient experience outside the office walls.”

CareCloud is sharing its top five predictions for the upcoming “Year of the Patient”:

1. PXM as a New Category: A new segment in health technology is emerging: patient experience management (PXM) is poised to join electronic health records (EHR), revenue cycle management (RCM) and practice management (PM) as a peer category and a must-have for any medical group in 2018. PXM systems cover a wide range of patient interactions with their health, including digital check-in, reminders, and personalized education — in the practice, at home or on the go. With patient-friendly mobile interfaces, PXM uses data from the practice’s back-end technology suite in real-time to serve an exceptional patient workflow. All of which are key requirements given the growing importance of the patient payment process and rising patient expectations.

2. Paying Attention to Attention: 2017 study of over 1,100 patients by CareCloud showed that patients value personal attention from their physician, even more than their actual medical outcomes. A full seven out ten patients say that personal attention matters highly, jumping to 83 percent for patients over 60 years old. Compare that to 58 percent of patients saying health outcomes are key to their overall satisfaction. Medical practices will be expanding their focus on the patient experience in 2018, using techniques from the likes of Disney and Ritz-Carlton to train staff and create cultures of incredible service. Technology that reduces physician burnout and helps expand attention to patients will also be hot in the year ahead. Look for EHRs focused on fewer clicks to give clinicians more time for patient care.

3.  Perfecting the Payment Process: U.S. patients are already paying for 25 percent of their medical costs out-of-pocket. Experts predict premiums will increase by 40 percent in 2018. At the same time, a recent CareCloud study shows one in three patients has never been asked to pay their medical bills during a visit. In the year ahead, medical practices will integrate better payment options and more price transparency into their patient experience — streamlining the process for practices while meeting the evolving needs of their patient populations. Look for mainstream financial giants such as First Data acting on new opportunities for fintech growth in the medical sector.

4. The Millennial Movement: Millennials are now the largest generational cohort in the U.S., outpacing Baby Boomers by half a million people. Their expectations and decisions are shaping the future of medicine. Early indications show they’re more discerning “buyers.” In fact, a recent CareCloud survey found that more than half of millennials would switch doctors if that led to reduced wait times. Millennials are also twice as likely as other age groups to switch doctors in order to use a computer/tablet to check in. For these reasons, medical groups will start transforming their practice to attract and retain this younger cohort of patients. Startups such as Forward are aiming at the millennial healthcare market and big tech players such as Amazon and Apple are expanding their interest — seeing potential in this large and growing segment of patients.

5.  Analyze This: Despite an uncertain healthcare climate in 2017, government regulations continued to evolve in support of value-based reimbursement models. The Merit-based Incentive Payment System (MIPS) and incentive payments for Alternative Payment Models (APMs) both advanced the focus on patient engagement, care coordination, and more collaborative care. Now that systems have been made electronic through the shift from paper to EHR, practices will lean more on their digitized records next year to run population health analytics like those from Lightbeam in an effort to provide a more patient-centric approach to care. Practices that integrate analytics into their workflows will find data to be a distinct strategic asset in highly competitive markets.

About CareCloud

CareCloud is the leading provider of cloud-based revenue cycle management (RCM), practice management (PM), electronic health record (EHR), and patient experience management (PXM) solutions for high-performance medical groups. CareCloud helps clients increase financial and operational performance, streamline clinical workflows, and improve patient care nationwide. The company currently manages more than $4 billion in annualized accounts receivable on its integrated clinical and financial platform. For additional information about CareCloud’s medical practice market research or patient experience management technologies, please visit carecloud.com.

December 20, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

PatientPay Secures $6M in Growth Capital

Funding to be used for significant 2018 expansion, driving adoption of reliable patient payments for specialty healthcare providers
RALEIGH-DURHAM, NC  (DECEMBER 6, 2017– PatientPay, the leading patient payments partner for specialty care, has secured $6 million in growth capital. The investment will be leveraged for significant company expansion and continued enhancements to its patient payments platform, establishing the patient billing experience as a natural extension to patient care. 
 
Teaghlach Family Office led the round with participation from Esping Family Office and existing investors, including Mosaik Partners, to support PatientPay’s industry focus on providing end-to-end patient payment solutions for anesthesiology, radiology, labs and other specialty medical groups at every point of care. 
 
Driving efficiencies in healthcare is important to lower cost of care and bring about needed change in quality of care. One of the primary areas in which to first engage with patients is to offer them a better understanding of the billing process — ultimately empowering them to feel more in control over their own healthcare experience,” said Lee Wallace, the round’s lead investor with notable healthcare and technology investment experience. As an owner of a hospital, I think PatientPay is the solution we need to engage patients with a simple, easy-to-understand platform that increases the likelihood of payment from the patient to the provider.”
 
A 2017 Black Book study shows that patients have experienced a 29.9 percent increase in both deductible and out-of-pocket maximum costs in the past two years, and expectations are that they will continue to grow. Due to this increase, medical groups now have to consider patient bills a critical form of revenue, which has led to an industry gap in how to communicate effectively with patients in order to collect what they owe without risking patient satisfaction scores. 
 
The most effective patient collections are those that offer flexibility, accuracy and transparency to the patient, as well as a workflow that’s natural for central billing groups,” said Tom Furr, CEO of PatientPay. “We’re grateful for the support of our investors, ensuring our long-term vision of providing specialty care medical groups with a patient payment platform for getting paid quickly and in full.” 
 
PatientPay’s patents and software leverage existing central billing office infrastructure to bill and reconcile payments using existing insurance claims  – ultimately simplifying the entire billing process. This architecture enables PatientPay to match patient bills to their insurance’s explanation of benefits (EOB) and provide flexible payment options, while simultaneously integrating analytics to provide smarter collection strategies. PatientPay’s platform enables its specialty care medical groups visibility into their complete patient payment strategy, starting with eligibility and estimation, and ending with early out call centers. On average, PatientPay increases payments by up to double compared with industry averages.
 
The $6 million funding round brings PatientPay to a total of $18 million in backing since its inception. In 2018, PatientPay expects to grow its employee base by 85 percent, recruiting primarily in software development, sales and operations for its home office. Additionally, the company plans to expand its Raleigh-Durham headquarters by year-end, 2018. 
 
PatientPay continues to execute on its strategic vision in finance and healthcare tech; this along with the tailwinds that are driving more medical groups to demand effective patient payment solutions gives us conviction in their growth opportunity,” said E. Miles Kilburn of Mosaik Partners. 
 
Learn more about how PatientPay drives end-to-end patient payments and, ultimately, value for both patients and specialty care providers at www.patientpay.com.
 
About PatientPay
PatientPay partners with specialty care medical groups to drive patient payments at every step of the visit. As patient financial responsibility grows, specialty services such as labs, radiology and anesthesiology rely on PatientPay to get paid fast and in full. Ultimately PatientPay aims to extend the patient experience with enhanced overall patient satisfaction through matching with EOBs, flexible payment options, and custom communications. www.patientpay.com

December 6, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.