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GRAChIE Using eHealth Exchange To Mobilize Connection Points for Hurricane Florence Evacuees

eHealth Exchange Network Model Ensures Secure, Interoperable Health Information Exchange

(Vienna, VA – September 14, 2018) –  As the nation braces for the force of Hurricane Florence, the Georgia Regional Academic Community Health Information Exchange (GRAChIE) is working to connect to eHealth Exchange participants in South Carolina, North Carolina, Virginia and Florida in preparation for displaced evacuees.

Major disasters such as Hurricane Florence have an effect on healthcare information needs – even before they make landfall. Hurricane Florence has already resulted in the evacuation of millions who have left the places where they normally receive care and where their healthcare records are housed.

GRAChIE has been working diligently expand its connectivity to health information exchanges (HIEs) throughout the Southeast via the eHealth Exchange as quickly as possible before Hurricane Florence hits the coast.

“We are making great strides for building bridges and exchange throughout the southeast as the storm approaches,” said Tara Cramer, CEO of GRAChIE.  “We are currently taking connections live with the approach we used last year during Hurricane Irma with great success.”

“The eHealth Exchange network provides a nationwide backbone for health information sharing that enables network participants to share information in the normal course of care and to quickly expand those connections when emergencies arise, “said Jay Nakashima, Vice President of eHealth Exchange. “This ensures a state of readiness. In disaster situations such as Hurricane Florence, physicians must have instant access to electronic patient histories to provide safe and effective care.”

Patient Unified Lookup System for Emergencies (PULSE)

When disaster strikes, and families are relocated to shelters in their community or even further afield, prescription refills and other healthcare needs become more challenging. The Sequoia Project, building upon the work incubated by HHS, is spearheading a nationwide deployment plan for the health IT disaster response platform known as the Patient Unified Lookup System for Emergencies (PULSE). The PULSE system enables authorized disaster healthcare volunteers treating patients in field hospitals, outside the normal care setting to access patient records when they have been injured or displaced by disasters and other emergencies.

“Disasters and other events are unpredictable and disruptive and place unique demands on public health, private sector healthcare, first responders and other key resources,” said Mariann Yeager, CEO of The Sequoia Project. “People need seamless healthcare, whether for emergency care or just uninterrupted prescription access, when they are displaced by a disaster.”

The PULSE platform was activated in California for the 2017 and 2018 wildfires, and many area health systems and providers rallied behind the effort. This experience will guide further efforts to deploy PULSE in other states and regions by informing governance, activities and policies on a national-level platform to enable sharing among disaster healthcare volunteers and community providers.

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About eHealth Exchange

The eHealth Exchange is a rapidly growing health data sharing network for securely sharing clinical information over the Internet nationwide. The eHealth Exchange spans all 50 states and is the largest clinical health data sharing network in the United States. Current eHealth Exchange participants include large provider networks, hospitals, pharmacies, regional health information exchanges and many federal agencies, representing more than 75% of all U.S. hospitals, 70,000 medical groups, more than 8,300 pharmacies and 120 million patients where over 200 million clinical documents are exchanged annually. For more information about the eHealth Exchange, visit www.ehealthexchange.com. Follow the eHealth Exchange on Twitter: @eHealthExchange.

About GRAChIE

The Georgia Regional Academic Community Health Information Exchange (GRAChIE) serves healthcare organizations and providers across Georgia seamlessly bringing health information from one healthcare professional to another. GRAChIE provides health information in a secure, electronic format allowing healthcare professionals to appropriately access and securely share a patient’s health information electronically through EHR system. https://grachie.org/

About The Sequoia Project

The Sequoia Project is a non-profit, 501c3, public-private collaborative chartered to advance implementation of secure, interoperable nationwide health information exchange. The Sequoia Project supports multiple, independent health IT interoperability initiatives, most notably: the eHealth Exchange, a rapidly growing national-level health information network; and Carequality, which is a national-level, consensus-built, common interoperability framework to interconnect and enable exchange between and among existing health information networks, much like the telecommunications industry did for linking cell phone networks. For more information about The Sequoia Project and its initiatives, visit www.sequoiaproject.org. Follow The Sequoia Project on Twitter: @SequoiaProject.

September 14, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Formativ Health Partners with Lyft to Help Get Patients to Medical Appointments with Seamless Booking System

Formativ Health, a technology-enabled health services company focused on transforming the patient-provider experience, announced today it has entered into an agreement with Lyft, the fastest-growing rideshare company in the U.S.

Formativ, whose technology and services support physician practices, hospitals, and health systems, will work with Lyft to integrate Concierge into its Patient Engagement Platform (PEP). Through this integration, Formativ’s 250+ Patient Engagement Specialists can schedule non-emergency Lyft rides for patients directly through its PEP platform to provide Lyft rides in 40+ States. Lyft rides can be ordered on-demand or in advance, and patients don’t need to be a Lyft user to take advantage of the service.

The PEP, which leverages the Salesforce HealthCloud, is the core of Formativ’s technology offering, enabling improved patient-provider experiences when combined with their team of highly trained Patient Engagement Specialists. Formativ’s PEP solution includes enterprise-wide scheduling functionality that enables improved appointment inventory visibility and features automated waitlist, online self-scheduling and many other key practice management capabilities.

According to a 2017 study by the American Hospital Association, nearly four million patients per year miss out on care, due to lack of available transportation options related to cost or geographic barriers. These missed appointments make it difficult for patients to get the care they need, and this partnership is one way to make it easier for provider organizations to cut that number down.

“For many patients, access to reliable transportation can be the biggest hurdle in getting them to the doctor’s office. Formativ partnered with Lyft to enable our team of patient engagement specialists to book on-demand or scheduled rides for the patients we serve on behalf of our clients, addressing some of the negative social determinants of health, decreasing barriers to care and making life that much easier for patients,” explained David Harvey, chief technology officer at Formativ.

“We’re excited to partner with Formativ Health to integrate Lyft Concierge into their patient engagement platform – making it easier for providers to request rides for those who need them,” said Gyre Renwick, vice president of Lyft Business. “As we continue our efforts to reduce the healthcare transportation gap by introducing a reliable and efficient transportation solution to patients, partnering with organizations like Formativ – which schedules hundreds of thousands of appointments each year – is essential to having a tangible impact in this space.”

About Lyft

Lyft was founded in June 2012 by Logan Green and John Zimmer to improve people’s lives with the world’s best transportation. Lyft is the fastest growing rideshare company in the U.S. and is available to 95 percent of the US population as well as in Ontario, Canada. Lyft is preferred by drivers and passengers for its reliable and friendly experience, and its commitment to effecting positive change for the future of our cities, as the first rideshare company to offset carbon emissions from all rides globally.

About Formativ Health

New York City-based Formativ Health is a technology-enabled health services company focused on transforming the patient-provider experience. Their services help health systems, provider groups, and payors respond to the rise of consumerism by combining powerful technology with an empathetic approach to customer service. Formativ helps clients enhance their patients’ experience, adapt to evolving risk-based payment models, improve financial performance, increase practice productivity, and elevate physician satisfaction and patient loyalty. For more information, visit www.formativhealth.com or on LinkedIn, Twitter and Facebook.

September 7, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.