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OpenEMR Cloud Express Now Available on AWS Marketplace

OpenEMR Cloud Express on AWS Marketplace offers an accessible, low-cost cloud hosting option for low-resource users.

OpenEMR Cloud LogoRUTLAND, Vt. – Dec. 20, 2017 — OpenEMR, the most popular open-source electronic health record (EHR) and medical practice management solution, announced the release of OpenEMR Cloud Express on AWS Marketplace. This offers users a simplified way to setup and use OpenEMR Cloud Express on AWS within minutes.

With a focus on ease of use and cost-effectiveness, OpenEMR Cloud Express leverages Amazon EC2, a secure virtual cloud server solution, allowing users to deploy the latest EMR software in under 10 minutes. Using cutting-edge container technology, the project team was able to provide a bundled version of the OpenEMR solution in a single unit for the cloud. “EC2 and Docker containers are a natural fit. You get the predictability of building and running software in containers along with the unparalleled features of the cloud to make sure the system is running as expected,” says Asher Densmore-Lynn, an OpenEMR contributor and cloud architect.

OpenEMR’s vibrant community of clinicians, scientists, and engineers developed OpenEMR Cloud Express with the goal of providing a low-cost, easier to use solution for users with low resources. “Oftentimes the targeted users of OpenEMR Cloud Express do not enjoy the same IT resource staffing that more developed countries have,” Dr. Brady Miller, an OpenEMR project administrator and physician states. Dr. Miller adds that “It is vital for our team to keep this in mind and I think we have hit this mark with the Express solution. A lay-person can set it up and even maintain it over time.”

Over the past few years of development, the community has learned of the use of OpenEMR in the university setting. OpenEMR contributor and incoming medical student, Jason Oettinger states: “It is my hope that OpenEMR Cloud Express will become a staple in the classroom. No longer will professors have to deal with unreliable physical server setups.” Jason went on to say that the solution is conducive to departments that are on a budget.

“Express is invariably going to be the option for folks looking to keep costs down. For some, anything above $10 a month in operating costs is simply not in the cards,” says Matthew Vita, an OpenEMR project administrator and software engineer. Mr. Vita further notes, “Despite Express’s low cost, there is still a focus on best security practices and data backup processes.”

The Cloud Development team has provided easy-to-follow instructions for setting up OpenEMR Cloud Express. The Cloud Development team also released a video that includes a description of OpenEMR Cloud Express with easy to follow instructions at http://www.youtube.com/watch?v=WfsgKv7zefs

About OpenEMR

OpenEMR is an electronic health record (EHR) system that was originally developed in 2002 by physicians to help them run their practices. As an open-source project, it is maintained and supported by a vibrant community of volunteers and professionals that includes several hundred contributors and is supported by more than 40 companies. OpenEMR is ONC Certified as a Complete EHR, and it is recognized as the most popular open-source electronic health records and medical practice management solution in the world. OpenEMR is downloaded more than 5,000 times per month, and it is estimated that it is used by more than 100,000 medical providers serving more than 200 million patients. OpenEMR has been translated into 33 languages and is used by facilities in more than 100 countries across the globe. Open-source software has changed the world for the better, and OpenEMR is a leader in open-source healthcare software. Costly proprietary EMRs are no longer the only option. For more information please visit http://www.open-emr.org.

December 20, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

CareCloud Predicts 2018 Will Be the “Year of the Patient”

Insights from health tech leader show increased use of mobile technology among medical practices to improve patient health outcomes, the patient experience, and practice performance for the year ahead

MIAMI — December 20, 2017 — CareCloud, the platform for high-growth medical practices, is revealing its top predictions for 2018, including modern mobile technology redefining how medical groups deliver patient experience alongside patient care. Medical practices have reached a tipping point as the industry accelerates its shift to value-based care and adapts to patient demands for a better consumer experience at the doctor’s office. CareCloud researchers tracking the intersection of technology with patient expectations believe that a rising tide of patient consumerism, combined with regulatory and financial trends, will make 2018 the year medical practices invest in modern mobile technology and hardware that strengthen practice-patient interactions.

“With patient out-of-pocket costs now accounting for 20-30 percent of a practice’s revenue, a better patient experience is good medicine for the bottom line,” said Ken Comée, CEO of CareCloud. “Consumers are bringing their expectations for personalized on-demand service — and convenience in how they pay for and interact with that service — into the doctor’s office. From wait-times to overdue bills, consumers want to know exactly where they stand with their medical providers, in real-time, via their mobile devices. We expect 2018 will be a watershed year for mobile technology that extends and improves the practice-patient experience outside the office walls.”

CareCloud is sharing its top five predictions for the upcoming “Year of the Patient”:

1. PXM as a New Category: A new segment in health technology is emerging: patient experience management (PXM) is poised to join electronic health records (EHR), revenue cycle management (RCM) and practice management (PM) as a peer category and a must-have for any medical group in 2018. PXM systems cover a wide range of patient interactions with their health, including digital check-in, reminders, and personalized education — in the practice, at home or on the go. With patient-friendly mobile interfaces, PXM uses data from the practice’s back-end technology suite in real-time to serve an exceptional patient workflow. All of which are key requirements given the growing importance of the patient payment process and rising patient expectations.

2. Paying Attention to Attention: 2017 study of over 1,100 patients by CareCloud showed that patients value personal attention from their physician, even more than their actual medical outcomes. A full seven out ten patients say that personal attention matters highly, jumping to 83 percent for patients over 60 years old. Compare that to 58 percent of patients saying health outcomes are key to their overall satisfaction. Medical practices will be expanding their focus on the patient experience in 2018, using techniques from the likes of Disney and Ritz-Carlton to train staff and create cultures of incredible service. Technology that reduces physician burnout and helps expand attention to patients will also be hot in the year ahead. Look for EHRs focused on fewer clicks to give clinicians more time for patient care.

3.  Perfecting the Payment Process: U.S. patients are already paying for 25 percent of their medical costs out-of-pocket. Experts predict premiums will increase by 40 percent in 2018. At the same time, a recent CareCloud study shows one in three patients has never been asked to pay their medical bills during a visit. In the year ahead, medical practices will integrate better payment options and more price transparency into their patient experience — streamlining the process for practices while meeting the evolving needs of their patient populations. Look for mainstream financial giants such as First Data acting on new opportunities for fintech growth in the medical sector.

4. The Millennial Movement: Millennials are now the largest generational cohort in the U.S., outpacing Baby Boomers by half a million people. Their expectations and decisions are shaping the future of medicine. Early indications show they’re more discerning “buyers.” In fact, a recent CareCloud survey found that more than half of millennials would switch doctors if that led to reduced wait times. Millennials are also twice as likely as other age groups to switch doctors in order to use a computer/tablet to check in. For these reasons, medical groups will start transforming their practice to attract and retain this younger cohort of patients. Startups such as Forward are aiming at the millennial healthcare market and big tech players such as Amazon and Apple are expanding their interest — seeing potential in this large and growing segment of patients.

5.  Analyze This: Despite an uncertain healthcare climate in 2017, government regulations continued to evolve in support of value-based reimbursement models. The Merit-based Incentive Payment System (MIPS) and incentive payments for Alternative Payment Models (APMs) both advanced the focus on patient engagement, care coordination, and more collaborative care. Now that systems have been made electronic through the shift from paper to EHR, practices will lean more on their digitized records next year to run population health analytics like those from Lightbeam in an effort to provide a more patient-centric approach to care. Practices that integrate analytics into their workflows will find data to be a distinct strategic asset in highly competitive markets.

About CareCloud

CareCloud is the leading provider of cloud-based revenue cycle management (RCM), practice management (PM), electronic health record (EHR), and patient experience management (PXM) solutions for high-performance medical groups. CareCloud helps clients increase financial and operational performance, streamline clinical workflows, and improve patient care nationwide. The company currently manages more than $4 billion in annualized accounts receivable on its integrated clinical and financial platform. For additional information about CareCloud’s medical practice market research or patient experience management technologies, please visit carecloud.com.

I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

PatientPay Secures $6M in Growth Capital

Funding to be used for significant 2018 expansion, driving adoption of reliable patient payments for specialty healthcare providers
RALEIGH-DURHAM, NC  (DECEMBER 6, 2017– PatientPay, the leading patient payments partner for specialty care, has secured $6 million in growth capital. The investment will be leveraged for significant company expansion and continued enhancements to its patient payments platform, establishing the patient billing experience as a natural extension to patient care. 
 
Teaghlach Family Office led the round with participation from Esping Family Office and existing investors, including Mosaik Partners, to support PatientPay’s industry focus on providing end-to-end patient payment solutions for anesthesiology, radiology, labs and other specialty medical groups at every point of care. 
 
Driving efficiencies in healthcare is important to lower cost of care and bring about needed change in quality of care. One of the primary areas in which to first engage with patients is to offer them a better understanding of the billing process — ultimately empowering them to feel more in control over their own healthcare experience,” said Lee Wallace, the round’s lead investor with notable healthcare and technology investment experience. As an owner of a hospital, I think PatientPay is the solution we need to engage patients with a simple, easy-to-understand platform that increases the likelihood of payment from the patient to the provider.”
 
A 2017 Black Book study shows that patients have experienced a 29.9 percent increase in both deductible and out-of-pocket maximum costs in the past two years, and expectations are that they will continue to grow. Due to this increase, medical groups now have to consider patient bills a critical form of revenue, which has led to an industry gap in how to communicate effectively with patients in order to collect what they owe without risking patient satisfaction scores. 
 
The most effective patient collections are those that offer flexibility, accuracy and transparency to the patient, as well as a workflow that’s natural for central billing groups,” said Tom Furr, CEO of PatientPay. “We’re grateful for the support of our investors, ensuring our long-term vision of providing specialty care medical groups with a patient payment platform for getting paid quickly and in full.” 
 
PatientPay’s patents and software leverage existing central billing office infrastructure to bill and reconcile payments using existing insurance claims  – ultimately simplifying the entire billing process. This architecture enables PatientPay to match patient bills to their insurance’s explanation of benefits (EOB) and provide flexible payment options, while simultaneously integrating analytics to provide smarter collection strategies. PatientPay’s platform enables its specialty care medical groups visibility into their complete patient payment strategy, starting with eligibility and estimation, and ending with early out call centers. On average, PatientPay increases payments by up to double compared with industry averages.
 
The $6 million funding round brings PatientPay to a total of $18 million in backing since its inception. In 2018, PatientPay expects to grow its employee base by 85 percent, recruiting primarily in software development, sales and operations for its home office. Additionally, the company plans to expand its Raleigh-Durham headquarters by year-end, 2018. 
 
PatientPay continues to execute on its strategic vision in finance and healthcare tech; this along with the tailwinds that are driving more medical groups to demand effective patient payment solutions gives us conviction in their growth opportunity,” said E. Miles Kilburn of Mosaik Partners. 
 
Learn more about how PatientPay drives end-to-end patient payments and, ultimately, value for both patients and specialty care providers at www.patientpay.com.
 
About PatientPay
PatientPay partners with specialty care medical groups to drive patient payments at every step of the visit. As patient financial responsibility grows, specialty services such as labs, radiology and anesthesiology rely on PatientPay to get paid fast and in full. Ultimately PatientPay aims to extend the patient experience with enhanced overall patient satisfaction through matching with EOBs, flexible payment options, and custom communications. www.patientpay.com

December 6, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.