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Black Book’s Annual Cybersecurity Survey Reveals Healthcare Enterprises Are Not Maturing Fast Enough, Processes Continue Underfunded and Understaffed

The industry is deluged with new applications, challenging systems, new devices and innovative approaches to handling and sharing data.

PRESS RELEASE  MAY 14, 2018 08:00 EDT

TAMPA, Fla., May 14, 2018 (Newswire.com) – Black Book Market Research LLC surveyed over 2,464 security professionals from 680 provider organizations to identify gaps, vulnerabilities and deficiencies that persist in keeping hospitals and physicians proverbial sitting ducks for data breaches and cyber attacks.  Ninety-six percent of IT professionals agreed with the sentiments that data attackers are outpacing their medical enterprises, holding providers at a disadvantage in responding to vulnerabilities.

A fragmented mix of 410 vendors offering data security services, core products and solutions, software, consulting and outsourcing received user feedback including large IT companies, mid and small security vendors and start-ups in the polling period Q3 2017 to Q2 2018.

Over 90 percent of healthcare organizations have experienced a data breach since Q3 2016 and nearly 50 percent have had more than five data breaches during the same timeframe.  Not only has the number of attacks increased, more than 180 million records have been stolen since 2015, affecting about one in every 12 healthcare consumers.

The dramatic rise in successful attacks by both criminal and nation-state-backed hackers illustrates how attractive and vulnerable these healthcare enterprises are to exploitation. Despite these wake-up calls, the provider sector remains exceedingly susceptible to ongoing breaches.

Budget constraints have encumbered the practice of replacing legacy software and devices, leaving enterprises more susceptible to an attack. “It is becoming increasingly difficult for hospitals to find the dollars to invest in an area that does not produce revenue,” said Doug Brown, founder of Black Book. According to 88 percent of hospital representatives surveyed, IT security budgets have remained level since 2016. As a percentage of IT organizational budgets, cybersecurity has decreased to about three percent of the total annual IT spend.

Despite the lack of earmarked funds by U.S. buyers, Black Book projects the global healthcare cybersecurity spend to exceed $65 billion cumulatively over the next five years.

A third of hospital executives that purchased cybersecurity solutions between 2016 and 2018 report they did so blindly without much vision or discernment.  Ninety-two percent of the data security product or service decisions since 2016 were made at the C level and failed to include any users or affected department managers in the cybersecurity purchasing decision. Only four percent of organizations had a steering committee to evaluate the impact of the cybersecurity investment.

“The dilemma with cybersecurity budgeting and forecasting is the lack of reliable historical data,” said Brown. “Cybersecurity is a newer line item for hospitals and physician enterprises and budgets have not evolved to cover the true scope of human capital and technology requirements yet.”

Last year’s Black Book cybersecurity survey revealed 84 percent of hospitals were operating without a dedicated security executive. As a solution to unsuccessfully recruiting a qualified healthcare chief information security officer, 21 percent of organizations opted for security outsourcing to partners and consultants or selected security-as-a-service options as a stop-gap measure.

That shortage of healthcare cybersecurity professionals is forcing a rush to acquire services and outsourcing at a pace five times more than cybersecurity products and software solutions. Cybersecurity companies are responding to the labor crunch by offering healthcare providers and hospitals with a growing portfolio of services.

“The key place to start when choosing a cybersecurity vendor is to understand your threat landscape, understanding the type of services vendors offer and comparing that to your organization’s risk framework to select your best-suited vendor,” said Brown. “Healthcare organizations are also more prone to attacks than other industries because they persist at managing through breaches reactively.”

Fifty-seven percent of IT management respondents report their operations are not aware of the full variety of cybersecurity solution sets that exist, particularly mobile security environments, intrusion detection, attack prevention, forensics and testing.

Fifty-eight percent of hospitals did not select their current security vendor in advance of a cybersecurity incident.

Thirty-two percent of healthcare organizations did not scan for vulnerabilities before an attack.

“Providers are at a severe disadvantage when they are forced to hastily retain a cybersecurity firm in the midst of an ongoing incident as the ability to conduct the necessary due diligence is especially limited,” said Brown.

Sixteen percent of healthcare organizations reported they felt intimidated by a vendor to retain services when the vendor identified a vulnerability or security flaw. “While the intrinsic nature of cybersecurity radiates pressures and urgency, hospitals shouldn’t let this dictate the vendor selection process,” said Brown.

Sixty percent of healthcare enterprises have not formally identified specific security objectives and requirements in a strategic and tactical plan. Without a clear set of security goals, providers are operating in the dark and it’s impossible to measure results.

Eighty-three percent of healthcare organization have not had a cybersecurity drill with an incident response process, despite the skyrocketing cases of data breaches in the healthcare industry.

Only 12 percent of hospitals and nine percent of physician organizations believe that a Q2 2019 assessment of their cybersecurity will show improvement. Twenty-three percent of provider organizations believe their cybersecurity position will worsen, as compared to three percent in other industries.

In 2018, 24 percent of providers still do not carry out measurable assessments of their cybersecurity status. Of those that did, seven percent used an objective third-party service to benchmark their cybersecurity status, six percent used an objective software solution to benchmark their cybersecurity status and 78 percent self-assessed with their own criteria.

Twenty-nine percent of respondents currently report they do not have an adequate solution to instantly detect and respond to an organizational attack.

Seventy-four percent of surveyed CIOs did not evaluate the total cost of ownership (TCO) before making a commitment to sign their current cybersecurity solution or service contract. Eighty-nine percent reported they bought their cybersecurity solution to be compliant, not necessarily to reduce risk when the IT decision was made.

Healthcare organizations are hyper-focused on patient care and reimbursement. “Cybersecurity risks are not on the forefront of executives’ minds,” said Brown. “Medical and financial leaders also wield more influence over organizational budgets making it difficult for IT management to implement needed cybersecurity practices despite the existing environment.”

BLACK BOOK ANNOUNCE THE 2018 TOP CYBERSECURITY SERVICES & SOLUTIONS VENDORS

Black Book Market Research LLC conducts polls and surveys with healthcare executives and front-line users about their current technology and services partners and awards top-performing vendors based on performance based on 18 qualitative indicators of client experience and solution/service satisfaction and three indicators of customer loyalty. Black Book surveyed users of 18 categories of cybersecurity vendors, consultants and advisors which produced the 2018 rankings of No. 1 performing suppliers.

AUTHORIZATION & AUTHENTICATION SOLUTIONS – FIREEYE

Other Top Authorization & Authentication Solution Vendors include: SAILPOINT, AVATIER, SECUREAUTH, AUTH0, OPTIMAL IDM, CROSSMATCH & IMPRIVATA.

BLOCKCHAIN SOLUTIONS – HASHED HEALTH

Other Top Blockchain Solution Vendors include: POKITDOK, IBM BLOCKCHAIN, HEALTHCOMBIX, MEDICAL CHAIN, HEALTH LINKAGES, GEM & BLOCK MD.

COMPLIANCE & RISK MANAGEMENT SOLUTION – CLEARWATER COMPLIANCE

Other Top Compliance & Risk Management Solution Vendors include: EY, DELOITTE, SERA-BRYNN, KPMG, COALFIRE, CYNERGISTEK & BAE SYSTEMS.

CYBERSECURITY ADVISORS & CONSULTANTS – LEIDOS

Other Top Compliance & Risk Management Solution Vendors include: KPMG, EY, SECURE DIGITAL SOLUTIONS, CYNERGISTEK, IBM, ATOS & IMPACT ADVISORS.

CYBERSECURITY TRAINING & EDUCATION – KNOWBE4

Other Top Cybersecurity Training Solution Vendors include: INSPIRED ELEARNING, DIGITAL DEFENSE, THE SANS INSTITUTE, (ISC)2, OPTIV, VANGUARD & CIRCADENCE.

DDOS ATTACK PROTECTION – IMPERVA

Other Top Cybersecurity DDOS Attack Protection Vendors include: CLOUDFLARE, F5 NETWORKS, FORTINET, ARBOR NETWORKS, NEXUSGUARD, AKAMAI TECHNOLOGIES & ROOT9B.

END POINT SECURITY SOLUTIONS – CARBON BLACK

Other Top End Point Security Solutions include: SYMANTEC, FORTINET, CHECKPOINT SOFTWARE, DUO, ABSOLUTE SOFTWARE, COUNTER TACK, TREND MICRO & MCAFEE.

ENTERPRISE ACCESS MANAGEMENT – BOMGAR

Other Top Access Management Vendors include: IMPRIVATA, TREND MICRO, MICROSOFT, CISCO, SAILPOINT, RSA SECURITY & MICRO FOCUS.

ENTERPRISE FIREWALL NETWORKS – FORTINET

Other Top Firewall Network Vendors include: SONICWALL, ZSCALER, CHECKPOINT SOFTWARE, PALO ALTO NETWORKS, CISCO, HUAWEI, FOREPOINT & SOPHOS.

HEALTHCARE DATA ENCRYPTION – ONPAGE

Other Top Data Encryption Vendors include: SENETAS, THALES, DATA LOCKER, SYMANTEC, SOPHOS, CHECKPOINT SOFTWARE, TREND MICRO, FLEXENTIAL, VIRTRU & APRICORN.

INTRUSION PROTECTION SOLUTIONS – IMPERVA

Other Top Intrusion Protection Solution Vendors include: CISCO, INTEL SECURITY (MCAFEE), TREND MICRO TIPPING POINT, IBM, PALO ALTO NETWORKS, ALERT LOGIC, HEWLETT PACKARD & EXTREME NETWORKS.

MEDICAL DEVICE & INTERNET OF THINGS SECURITY – FORTIFIED HEALTH SECURITY

Other Top Medical Device & IoT Security Solution Vendors include: BAYSHORE NETWORKS, SENRIO, RUBICON, SECURERF & BASTILLE.

OUTSOURCING & NETWORK MANAGED SERVICES – TRUSTWAVE

Other top Outsourcing & Managed Services Vendors include: CYTELLIX, SECUREWORKS, DXC TECHNOLOGIES, ARMOR, BOMGAR, NTT, OPTIV, LEVEL3, AT&T & SECUREWORKS.

PATIENT PRIVACY MONITORING – FAIRWARNING

Other Top Patient Privacy Monitoring Solution Vendors include: CONVERGEPOINT, HAYSTACK, IATRIC, CYNERGISTEK, MAIZE ANALYTICS, JERICHO SYSTEMS & TRUE VAULT.

RANSOMWARE PROTECTION – ZIX CORPORATION

Other Top Ransomware Protection Solution Vendors include: IBOSS, ZSCALER, DIGITAL GUARDIAN, WEBSENSE, CISCO, SYMANTEC & BARKLY.

SECURE COMMUNICATIONS PLATFORMS – DOC HALO

Other Top Secure Communications Platform Vendors include: PERFECTSERVE, PATIENT SAFE SOLUTIONS, VOCERA, IMPRIVATA, SPOK, ONPAGE, TIGER TEXT & TELEMEDIQ.

THREAT DETECTION & CYBER ATTACK PREVENTION – DIGITAL GUARDIAN

Other Top Threat Detection & Prevention Vendors include: SYMANTEC, FORCEPOINT, CROWDSTRIKE FALCON, CARBON BLACK, TRAPX SECURITY, MCAFEE, FIREEYE, IBM, FORTINET & CYLANCE.

THREAT INTELLIGENCE & ANALYTICS – JVION

Other Top Threat Intelligence & Analytics Vendors include: EY, RAYTHEON, RAPID7, CSC, HAYSTACK, NOVETTA, REDSEAL & SAS INSTITUTE.

About Black Book Research

Black Book Market Research LLC, its founder, management and staff do not own or hold any financial interest in any of the vendors covered and encompassed in the surveys it conducts. Black Book reports the results of the collected satisfaction and client experience rankings in publication and to media prior to vendor notification of rating results and does not solicit vendor participation fees, review fees, inclusion or briefing charges and/or vendor collaboration as Black Book polls vendors’ clients.

In 2009, Black Book began polling the healthcare user and client experience of now over 600,000 healthcare software and services users. Black Book expanded its survey prowess and reputation of independent, unbiased crowd-sourced surveying to IT and health records professionals, physician practice administrators, nurses, financial leaders, executives and hospital information technology managers. Cybersecurity services and products satisfaction and client experience polling was initiated in 2013 by Black Book Market Research LLC.

May 14, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

eHealth Exchange to Become Carequality Implementer

Parent Organization, The Sequoia Project, to Update Corporate Structure
While Remaining 501(c)3 Non-Profit

(Vienna, VA – May 10, 2018) – The Sequoia Project, a non-profit dedicated to solving health IT interoperability for the public good, announced today its intentions to update its corporate structure this summer. The new corporate structure will reflect the continued maturation of the organization and the significantly larger role that The Sequoia Project plays as the central convener for interoperability. The updated corporate structure will result in The Sequoia Project having two distinct subsidiaries; one for eHealth Exchange and one for Carequality.

The eHealth Exchange is one of the oldest and largest health information networks in the U.S., and Carequality is an interoperability framework that makes it possible for different health information networks to share records with each other electronically. The new corporate structure will assure that each of these vital initiatives has the governance and management resources that they require to continue flourishing.

The eHealth Exchange plans to become a member and implementer of Carequality later this year, thereby extending the eHealth Exchange’s reach to all other networks that also participate in Carequality. Jay Nakashima, the new vice president of the eHealth Exchange, will spearhead the network’s application to join Carequality and set the strategic direction for the network.

“For the last nine years, the eHealth Exchange has been the principal way the public and private sector share health information,” said Nakashima. “I’m honored to take the helm at this critical stage of the network’s evolution as we develop new services and features, beginning with operating as a separate legal entity and becoming a Carequality implementer.”

The eHealth Exchange network, which is working in 75 percent of all US hospitals, is leveraged by more than 15 electronic health record (EHR) technologies and 59 regional or state health information exchanges (HIEs). Four federal agencies (Centers for Medicaid and Medicare, Department of Defense, Department of Veteran Affairs, and Social Security Administration) participate in the network to share patient information with private sector partners as well as other agencies. In all, the eHealth Exchange supports secure exchange of the records of more than 120 million patients.

“Carequality’s success as the leading national-level trusted exchange framework is predicated on our commitment to fairness and transparency,” said Dave Cassel, vice president of Carequality. “By reorganizing the eHealth Exchange and Carequality into separate legal entities, we further ensure unbiased, equitable treatment for the eHealth Exchange alongside every other implementer subject to Carequality oversight.”

So far, the Carequality framework has enabled more than 600,000 physicians to share health data across networks. Once the eHealth Exchange completes the Carequality application process, each eHealth Exchange network participant will have the option to add Carequality connectivity to bi-directionally share patient data with other Carequality-connected providers.

“The coming updates were driven by the significant growth and progress of the eHealth Exchange and Carequality,” explained Mariann Yeager, CEO of The Sequoia Project. “We can expect to keep the operational efficiencies, while expanding Sequoia’s focus on incubating new interoperability opportunities and overcoming impediments to health information exchange.”

Following the reorganization, The Sequoia Project will continue to bring together industry and government to transparently and inclusively develop solutions to the most pressing challenges of health data exchange. Thought leadership will be transformed into leadership action on topics like FHIR®, patient matching, and supporting disaster response efforts such as the Patient Unified Lookup System for Emergencies (PULSE).

The Sequoia Project will share additional updates later this summer as changes progress.

About The Sequoia Project

The Sequoia Project is a non-profit, 501c3, public-private collaborative chartered to advance implementation of secure, interoperable nationwide health information exchange. The Sequoia Project supports multiple, independent health IT interoperability initiatives, most notably: the eHealth Exchange, a rapidly growing national-level health information network; and Carequality, which is a national-level, consensus-built, common interoperability framework to interconnect and enable exchange between and among existing health information networks, much like the telecommunications industry did for linking cell phone networks. For more information about The Sequoia Project and its initiatives, visit www.sequoiaproject.org. Follow The Sequoia Project on Twitter: @SequoiaProject.

May 11, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Kyruus Raises $10 Million to Fuel Continued Growth

Patient Access Leader Investing in Product Innovation & Partnerships to Meet Fast-Growing Demand

Boston, MA – Kyruus, a leader in provider search and scheduling solutions for health systems, today announced that it has raised $10 million in new financing in a strategic round. The new financing comes on the heels of a year of unprecedented growth in which the company doubled its revenue and increased the number of hospitals on its platform by 50%. Kyruus will primarily use the investment to grow its product development and delivery teams to support the expansion of its platform, integrations with additional leading players in the digital health ecosystem, and ongoing customer success.

Health systems across the country are putting a heavy focus on the “front doors” of their organizations – online and offline access points that set the tone for the patient’s entire experience with the health system. Already offering the only enterprise-wide patient access solution on the market, this latest financing round will enable Kyruus to deepen its product capabilities and further support its customers’ patient access strategies beyond the traditional walls of a health system. In addition, it will facilitate Kyruus’ growing partnerships with industry leaders offering complementary solutions to support health systems’ access initiatives. Building on its partnership with Salesforce last year, Kyruus announced a collaboration with IBM Watson last month and its membership in the Epic App Orchard earlier this year.

Kyruus counts many of the leading health systems in the US among its customer base, which now includes more than 400 hospitals. In the past year alone, major new customer announcements included Piedmont HealthcareJefferson Health, and University of Miami Health System. Its customers are increasingly deploying the company’s solutions at multiple access points as well. Last month Kyruus announced a major expansion with Partners HealthCare that involved the health system not only expanding to use both Kyruus’ consumer and access center solutions, but also deploying ProviderMatch across its network.

Providence St. Joseph Health (through its venture capital fund, Providence Ventures) is one of two health systems that have invested in Kyruus.“At a time when there are so many solutions trying to address a piece of the access puzzle, Kyruus offers a truly foundational platform,” said Aaron Martin, EVP & Chief Digital Officer at Providence St. Joseph Health and Managing General Partner, Providence Ventures. “As a customer and investor, it’s been great to be part of Kyruus’ growth and we look forward to partnering with them as they continue to pave the way in helping more people in our communities access our care.”

“We’re excited to cap off a momentous year for the company with new funding to support our next phase of growth,“ said Graham Gardner, CEO of Kyruus. “With patient access a growing strategic priority for health systems nationwide, we are now poised to extend both our platform and partner ecosystem to keep our customers ahead of the curve.”

Kyruus is financed by some of the leading venture capital firms, technology companies, and health systems in the US. This includes Venrock, Highland Capital, New Leaf Venture Partners, Leerink Transformation Partners, F-Prime Capital Partners, Fidelity Biosciences, McKesson Ventures, Lux Capital, and Providence Ventures. The company is currently headquartered in the Back Bay area of Boston, but will be moving to a new office in the Seaport area this summer to accommodate growth in its employee base.

About Kyruus

Kyruus delivers proven provider search and scheduling solutions that help hospitals and health systems match patients with the providers best suited to care for them. The ProviderMatch suite of solutions—for consumers, access centers, and referral networks—enables a consistent patient experience across multiple points of access, while aligning provider supply with patient demand. The company’s proprietary provider data management platform forms the foundation of its solutions, powering them with accurate data by coupling data processing with administrative applications. To find out why a Better Match Means Better Care, please visit www.kyruus.com

April 18, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

HGS Acquires AxisPoint Health

Acquisition to Strengthen HGS’ Healthcare Portfolio with new Capabilities in Clinical Services Segment

Westminster – Colorado, US, April 3, 2018: Hinduja Global Solutions Limited (HGS) (Listed on NSE & BSE, India), has announced that its subsidiary, HGS Population Health LLC, USA, has acquired CMH Services Subsidiary LLC, USA, operating under the trade name of AxisPoint Health, a leading population health management company.

AxisPoint Health offers industry-leading care management, nurse advice line and analytics services, including CarePointGuidePoint and Analytix. The company has around 400 employees including over 280 US registered nurses in the US providing condition and case management programs, a 24/7 nurse advice line, and powerful tools for member identification, stratification and reporting. HGS gains access to over 20 new clients across leading commercial plans, Blues plans and state Medicaid programs.

“The acquisition of AxisPoint Health adds a strategic capability to our healthcare portfolio by strengthening our presence in the clinical services segment, and specifically in the population health management space. Combined with our existing services, we see a huge opportunity to cross-sell solutions to the payer industry,” said Partha DeSarkar, Chief Executive Officer, HGS.

The newly-added portfolio of services opens up addressable market opportunities and provides a more robust value proposition to customers.

Ramesh Gopalan, President – Global Healthcare and Head of India Business, HGS said, “The population health management segment is an attractive market, with healthcare payers looking to simplify and personalize the care experience while reducing costs and improving health outcomes. HGS already has a significant presence in the US healthcare market, and we see a lot of synergies with AxisPoint Health’s portfolio of services.”

HGS’ acquisition of, and new investment in, AxisPoint Health’s services will allow the latter to further strengthen its offerings.

“With the support of a global powerhouse behind us, we’ll have the resources we need to continue to provide our clients with the best, most innovative and most efficient solutions that empower members to make the right choices for their health,” said Christopher A. Long, Chief Executive Officer of AxisPoint Health. “We are excited about the opportunities ahead and remain committed to working closely with our clients to meet their specific business needs.”

About Hinduja Global Solutions (HGS):

A global leader in business process management (BPM) and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back office processing, contact centers and HRO solutions to deliver transformational impact to clients. Part of the multi-billion dollar conglomerate Hinduja Group, HGS takes a true “globally local” approach, with over 46,000 employees across 69 delivery centers in seven countries making a difference to some of the world’s leading brands across nine key verticals. For the year ended 31st March 2017, HGS had revenues of Rs. 3,711 crore (US$ 555 million).

Log in to https://www.teamhgs.com/  to know how we can help make you more competitive.

About AxisPoint Health:

AxisPoint Health is a population health management company that combines innovative technology with outstanding care management services to reduce costs, improve outcomes and boost consumer satisfaction – the Triple Aim of healthcare. We make a difference in people’s lives by effectively engaging them to improve their health. Our expert care teams leverage predictive analytics, innovative condition and case management programs, and consumer engagement technology to guide, impact and personalize the care experience. We believe that consumers are people, not just conditions. For more information visit www.axispointhealth.com.

April 3, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

BioIQ Raises $26.5M to Transform Value-Based Care Delivery for Payers, Providers and Consumers

Proceeds will fuel growth, innovation and transformation of healthcare delivery

ATLANTA — March 22, 2018 — BioIQ, a healthcare technology company driving the shift to value-based care, announced today it has raised $26.5M. The financing was led by HealthQuest Capital, with Arboretum Ventures and select insiders joining the syndicate. BioIQ will use the funding to fuel continued growth and support its mission to help transform the U.S. healthcare system and impact more than 100 million lives.

“BioIQ is committed to helping all people understand their health risks and connect to personalized interventions. Our intelligent technology fundamentally changes how individuals navigate the national healthcare system, resulting in greater convenience, improved access, higher quality outcomes and reduced costs,” said Justin Bellante, CEO, BioIQ. “This capital gives us additional resources to strengthen and expand the value of our solutions to clients, further helping them drive the shift to value-based care.”

BioIQ works with some of the largest health plans, employers and health service providers in the nation, as well as a network of retail pharmacies, laboratories and accountable care organizations. These partnerships facilitate consumer navigation and the secure exchange of healthcare data — all part of a streamlined, simplified approach to care gap closure and preventive health testing. Since its inception in 2005, BioIQ has launched thousands of successful programs serving millions of participants.

Said Todd Creech, Partner at HealthQuest Capital, “We look forward to working with the BioIQ team and helping them achieve a new level of growth and success as they deliver quality care solutions for payers, providers and patients.”

With this capital investment, BioIQ will continue to expand its reach into new markets and accelerate product growth and innovation. The company’s dramatic growth has been driven by increased demand among health plans and employer organizations including four of the five largest health plans in the U.S. and many of the leading Fortune 100 companies.

Paul McCreadie, Managing Director at Arboretum Ventures added, “BioIQ has developed a unique solution to driving meaningful patient engagement across health system and provider clients to deliver better health outcomes at lower cost. We’re excited to be partners in this exciting opportunity.”

With this investment, Todd Creech and Paul McCreadie have joined BioIQ’s board of directors.  Stifel acted as exclusive financial advisor to BioIQ for the financing.

About HealthQuest Capital
HealthQuest Capital makes early growth investments in innovative commercial-stage healthcare companies that are improving both patient outcomes and healthcare economics. Investments focus on medical products, diagnostics, healthcare IT and technology-enabled healthcare services. The HealthQuest investing team includes deep operational, clinical and scientific expertise and worldwide relationships throughout the healthcare industry that can be leveraged to add value to its portfolio companies. HealthQuest Capital is headquartered in Belmont, California with west coast and east coast offices. Learn more at www.healthquestcapital.com.

About Arboretum Ventures
Arboretum Ventures is a venture capital firm specializing in the healthcare sector. Founded in 2002, the firm manages $450 million across four investment funds. The investment team targets capital efficient companies that can meaningfully reduce healthcare costs and improve efficiency in focus areas of medical devices, diagnostics, healthcare IT and healthcare services. Arboretum is headquartered in Ann Arbor, Michigan. More information is available at www.arboretumvc.com.

About BioIQ
BioIQ simplifies health testing for health plans, employers and enterprises of all sizes and empowers people to take action to improve their health.  The BioIQ Platform provides tools for orchestrating health testing programs and biometric screening events across multiple vendors, as well as multi-channel communication tools for engaging and motivating participants at every step of the way.  BioIQ also provides a means to intervene when risks for chronic conditions are found — with a unified solution for keeping at-risk populations up-to-date with health testing, along with data analysis for managing risks and resources to help people live their healthiest lives. Since 2005, BioIQ has launched thousands of successful health testing programs serving millions of participants.

March 22, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Wolters Kluwer Health Completes Acquisition of Firecracker

March 21, 2018 – Wolters Kluwer Health announces today that it has completed the acquisition of Firecracker, as originally announced on March 5, 2018.  See original announcement at the bottom

About Wolters Kluwer
Wolters Kluwer N.V. (AEX: WKL) is a global leader in information, software solutions, and services for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Wolters Kluwer reported 2017 annual revenues of €4.4 billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries, and employs 19,000 people worldwide.

Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).

For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on TwitterFacebookLinkedIn, and YouTube.

Original Announcement:

Wolters Kluwer Health announces today that it has signed an agreement to acquire Firecracker, an adaptive learning, assessment, and study-planning solution used by more than 20 percent of U.S. medical students.

Firecracker will become part of the Health Learning, Research & Practice group, which produces high quality medical education and practice content under the Lippincott imprint.

Founded in 2009, Firecracker uses a technology- and data-driven approach to improve medical student learning in preparation for high stakes exams, including the United States Medical Licensing Examination (USMLE). The platform, in which more than 85 million questions are answered annually, is powered by an adaptive algorithm that delivers personalized learning and remediation to ensure ongoing retention of content and preparedness for medical school finals and certification exams.

“We’re excited to expand our portfolio of online evidence-based learning tools with Firecracker’s proven technology,” said Diana Nole, CEO, Wolters Kluwer Health. “Combined with Lippincott premium content and solutions, Firecracker enhances our position in the medical education market and helps us further leverage machine learning and advanced technologies to help clinicians deliver the best quality care to patients.”

Firecracker has 16 employees and is headquartered in Boston, Massachusetts. Revenues are recurring in nature and derived from the U.S. market. Wolters Kluwer expects the acquisition to deliver a return on invested capital above its after tax weighted average cost of capital (8%) within three to five years of completion and to have an immaterial impact on adjusted earnings.

Completion of the transaction is subject to customary closing conditions.

March 21, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

The SSI Group Announces Acquisition of ICA

Combination of administrative, financial, and clinical information exchange services enhances ability to meet the evolving needs of the healthcare industry

MOBILE, ALMarch 1, 2018The SSI Group, an industry leader in revenue cycle management (RCM) solutions, has announced the acquisition of Informatics Corporation of America (ICA), a leader in the aggregation and exchange of patient clinical data under the brand name of CareAlign.

The combined expertise and information services will help a diverse set of healthcare organizations improve their ability to address the growing need to combine administrative, financial, and clinical data driven by changes in healthcare delivery and payment models. SSI will continue to support the needs of HIEs and other healthcare organizations that need to aggregate and exchange patient clinical data through the CareAlign suite of products. Additionally, SSI will create new solutions derived from the integration of their administrative and clinical data services.

“The integration of the CareAlign solutions into the SSI services platform will provide SSI the ability to expand the breadth of health information exchange services offered to our clients,” said Jimmy Lyons, CEO and President of SSI. “SSI has 30 years of experience in the development and delivery of EDI clearinghouse services to support the information exchange requirements of our revenue cycle clients. The expertise gathered from the operations of this network, which connects thousands of providers and payers daily, can be leveraged to address the growing demand for clinical data exchange.”

Jeff Miller, Chief Product Officer at SSI adds, ”Integrating clinical information with the administrative and financial data used by SSI revenue cycle solutions will be critical in responding to the changes in payment models represented by value-based reimbursement programs like MACRA.” As these models evolve, healthcare business leaders will demand solutions that can provide a more holistic view of the operational aspects impacting revenue performance.

Ben Rooks, Managing Principal of ST Advisors observed, “SSI’s been a client since 2017 and we have discussed how to grow its breadth of services. Health networks sponsored by HIEs, provider communities, and health plans can meaningfully improve patient care while lowering the costs to deliver it. This expansion into clinical data will provide SSI clients with a complete view of their patients, marrying the clinical and financial.”

ICA was headquartered in Nashville, TN, and SSI has decided to keep the office and establish a local presence. “With the concentration of healthcare in the Nashville area, it was always in our plans to open a regional office there. We look forward to growing the office and establishing a presence in Nashville,” added Mr. Lyons.

SSI will be attending the HIMSS18 annual conference, March 5-9 in Las Vegas, Nevada, at booth #1929. For more information about SSI, visit www.thessigroup.com.

About SSI:

SSI delivers solutions that increase the accuracy and velocity of data exchange among healthcare providers and payers, with the highest levels of security. A privately held company since its founding 30 years ago, SSI is singularly focused on the healthcare industry. SSI’s commitment to our clients’ success is evident with nearly 50% of our clients relying on SSI solutions for 10 years or more. Our revenue cycle, EDI gateway, and clinical data interoperability solutions are among the best in the industry and help our clients effectively and efficiently manage their clinical and claims data. Learn how we can help you at www.thessigroup.com.

March 1, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Hyland to Acquire OneContent Business from Allscripts

CLEVELAND – February 15, 2018 – Hyland has signed a definitive agreement to acquire the OneContent business from Allscripts, a leading provider of healthcare information technology solutions. The deal is expected to close in the second quarter, once customary closing conditions are satisfied. Upon transaction close, the OneContent client base and associates will transition to Hyland.

Recently acquired by Allscripts from McKesson, more than 300 customers rely on OneContent for their healthcare content management needs. Hyland plans to continue to support OneContent customers’ current solutions while enhancing the platform with new features and functionality, refining the integration with Allscripts’ Paragon EHR system and leveraging the complementary capabilities of the Hyland Healthcare suite. Hyland plans to partner closely with Allscripts in these efforts.

“The addition of OneContent customers and employees is extremely complementary to the core focus of the Hyland Healthcare business,” said Bill Priemer, president and CEO at Hyland. “Based on Hyland’s experience helping more than 2,000 healthcare organizations manage patient content over the past 16 years, we are well prepared to serve the needs of OneContent customers and eager to help them reach their goals.”

Hyland Healthcare combines information management and enterprise medical imaging with business process and case management capabilities, delivering a suite of unparalleled content and image management solutions to address the clinical, financial and operational needs of healthcare organizations around the world. The Hyland Healthcare suite of products – comprised of Acuo by HylandPACSgearNilReadBrainware by HylandOnBase by Hyland, Perceptive Content and ShareBase by Hyland – are leveraged to complete patient records, eliminate reimbursement delays and enhance business processes. For more information, please visit Hyland.com/Healthcare.

About Hyland

Hyland is a leader in providing software solutions for managing content, processes and cases for organizations across the globe. For over 25 years, Hyland has enabled more than 19,000 organizations to digitalize their workplaces and fundamentally transform their operations. Named one of Fortune’s Best Companies to Work For® since 2014, Hyland is widely known as both a great company to work for and a great company to do business with. For more information, please visit Hyland.com.

February 15, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Department of Health and Human Services in Victoria Signs EMPI Contract to Link Public Health Services’ Patient Data Across the State

DHHS leverages EMPI technology to unify health records for Victoria’s 6.2 million citizens

PASADENA, Calif., February 8, 2018 – NextGate and Orion Health have signed a multi-year contract with the Department of Health and Human Services (DHHS) in Victoria, Australia, to deploy Enterprise Master Patient Index (EMPI) technology for the Victorian Public Health Sector.

The Victorian DHHS delivers policies, programs and services that support and enhance the health and wellbeing of its population of 6.2 million people. As part of the statewide Health ICT strategic framework, DHHS is currently investing in refreshing and modernizing key IT infrastructure across the state to improve connectivity across systems.

Orion Health, NextGate and MKM Health have partnered together to implement NextGate’s MatchMetrix© EMPI, the industry’s market-leading identity management solution for a longitudinal view of data and improved linking of information between organizations.

“Accurately and consistently connecting the right data to the right patient is a critical requirement in today’s complex healthcare environment that leads directly to improved outcomes,” said NextGate CEO, Andy Aroditis. “We are extremely pleased to be partnering with Orion and MKM Health to support DHHS Victoria with more reliable data to foster enhanced clinical decision making and comprehensive, coordinated care.”

This project is a significant investment in patient safety and will be a key enabler of information sharing between organizations providing patient care across the state of Victoria.

About NextGate
NextGate’s expertise in patient and provider identification connects the healthcare ecosystem to provide a complete and an accurate record of care across the enterprise. We help organizations overcome the clinical, operational and financial challenges that result from duplicate records and fragmented information in healthcare for seamless data exchange, enhanced clinical decision-making, and better care collaboration. NextGate’s market-leading EMPI currently manages 250 million lives in the U.S. and 17 million in the U.K. and is deployed by premier healthcare systems and health information exchanges. For more information, visit NextGate.com.

About Orion Health
Orion Health (NZX:OHE) is a health technology company that provides solutions which enable healthcare technology solutions globally. Its open technology platform Orion Health Amadeus seamlessly integrates all forms of relevant data to enable population and personalized healthcare around the world. The company employs over 1200 people around the world and is committed to continual innovation, investing substantially in research and development to cement its position at the forefront of precision medicine. For more information visit www.orionhealth.com 

About MKM Heath
MKM Health is an information technology solutions company dedicated to healthcare. We work with our clients to implement solutions, integrate systems, align business and technology and ultimately help deliver best outcomes for patients. We are passionate about improving patient outcomes, avoiding harm and improving efficiency and effectiveness as well as working with our clients to maximise investments. Our team is dedicated to providing advice and practical support that requires strategic insight into health technology trends. We have deep health domain knowledge, technical expertise in hospital systems and health informatics, and a proven ability to integrate the many separate systems found in the increasingly complex digital hospital environment.  We are the exclusive distributors for Patientrack in New Zealand and Australia.  For further information please visit www.mkmhealth.com.au or follow us on Twitter.

February 8, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Health IT Expo Announces Dr. Rasu Shrestha, Chief Innovation Officer at UPMC, as Keynote Speaker

LAS VEGAS, January 30, 2018 – Healthcare Scene today announced that Dr. Rasu Shrestha, Chief Innovation Officer at UMPC will deliver the keynote at the Health IT Expo, May 30 – June 1 at the New Orleans Marriott.

With an exploding Health IT market, CIOs and IT teams are awash in technology solutions. There are apps to solve every patient engagement challenge, systems to address every infrastructure bottleneck and platforms designed to overcome every clinical issue. There are even emerging technologies that solve problems we haven’t imagined yet.

Paradoxically, finding the right solution and speaking to someone that has already dealt with the same problem has never been harder. To help healthcare CIOs and their teams solve today’s healthcare challenges and to find answers to their critical questions, Healthcare Scene has organized the 2018 Health IT Expo (HITExpo18).

This one-of-a-kind event, takes place May 30 – June 1 at the New Orleans Marriott. Rather than focus on pie-in-the-sky technologies, HITExpo18 focuses on practical innovation and collaboration. Leading minds from healthcare organizations and proven HealthIT companies will gather for two days of intense knowledge sharing and problem solving.

Dr. Rasu Shrestha, Chief Innovation Officer at UMPC will deliver the keynote address at HITExpo18.

“Here’s what we need in healthcare: more bridges and fewer silos. I am really excited to be part of this unique extravaganza that is HITExpo. HITExpo’s focus on practical innovation is truly refreshing and a needed counter-balance to the other health IT conferences. I am especially looking forward to collaborating with my peers. The time to come together in meaningful ways and solve for some of healthcare’s most pressing issues is now.”

As Chief Innovation Officer, Dr. Shrestha is responsible for driving UPMC’s innovation strategy, serving as a catalyst in transforming the organization into a more patient-focused and economically sustainable system. A cross-functional team collaborator, he is committed to preparing and empowering UPMC for the future of health care. By driving alignment among stakeholders, championing new technologies, and tearing down organizational roadblocks, he creates an environment that accelerates idea generation and the conversion of ideas into reality.

In addition to leading innovation at UPMC, Dr. Shrestha also serves as Executive Vice President of UPMC Enterprises, pushing the needle in the pursuit of a unique blend of health care intelligence, technology expertise, and entrepreneurial drive to develop inventive and commercially successful solutions that address complex health care challenges. Dr Shrestha leads a team of over 200 technology professionals innovating towards intelligent health care, building patient-centric, value-based technology solutions that are transforming the industry. Through strategic partnerships, investments in start-ups and co-creation efforts, he champions the development, implementation, and commercialization of these innovations.

“We’re happy to have Dr. Shrestha as the keynote of the inaugural Health IT Expo. Dr. Shrestha understands how to bring real practical innovation to healthcare. He has a real understanding of the end user experience and how healthcare IT can both benefit and hinder that experience,” said John Lynn, Founder of Healthcare Scene and Health IT Expo. “Dr. Shrestha’s insights and perspectives will be invaluable to those healthcare IT professionals who attend Health IT Expo.”

In addition to Dr. Shrestha’s keynote, 40 other thought leaders and solution experts will be delivering/moderating sessions on these hot topic areas:

  • Security and Privacy
  • Healthcare Analytics
  • Communication and Patient Engagement
  • IT Dev Ops
  • Operational Alignment and Support

For more information about HITExpo, visit the conference website at www.expo.health

About Health IT Expo
The inaugural healthcare IT expo and conference is a unique venue for healthcare IT professionals to collaborate and improve healthcare using technology. Join us May 30 – June 1, 2018 in New Orleans as health IT professionals learn practical innovations during 40+ sessions that improve healthcare organization and lower costs.

About Healthcare Scene
The HealthcareScene.com network was launched in 2005 and currently consists of 5 blogs and resources containing over 12,500 articles. These EMR, EHR, and Healthcare IT related articles have been viewed over 18 million times.  Along with these leading healthcare IT blogs, Healthcare Scene is also home to the leading healthcare IT career resources HealthcareITCentral.com and HealthcareITToday.com. Plus, Healthcare Scene also organizes the extremely popular Health IT Marketing and PR Conference and Health IT Expo.

January 30, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,000 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 18 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.