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Medfusion Announces New CEO

Kimberly Labow Appointed to Lead Company with Focus on Continuing to Drive Innovation and Momentum of Patient Experience Management Solutions

Cary, N.C. – February 16, 2016 Medfusion, a leading provider of patient experience management (PXM) solutions, today announced that Kimberly Labow has been named Chief Executive Officer. Labow is tasked with continuing to cultivate the company’s current market momentum, and deliver on Medfusion’s mission to deliver technology that enables providers to succeed in both fee-for-service and value-based environments, by putting patients in control of their health and care.

An accomplished leader with over twenty years of information technology and services experience, Labow excels in the areas of business strategy, marketing and sales. Her history with Medfusion goes back to its early days, when she worked closely with founder, Steve Malik, serving as the company’s Vice President of Marketing, Product Management and Inside Sales.  Following senior executive positions at leading healthcare technology companies, including NaviNet and ZirMed, Labow rejoined the Medfusion team in 2015 as Vice President of Product Management and Vice President of Marketing.  She now assumes the role of CEO, replacing Vern Davenport, who has recently announced his departure from the company.

“We were thrilled to have Kim rejoin the Medfusion team last year, and I am even more delighted to now welcome her into the role of CEO where she will have the opportunity to help build the future of the company,” said Steve Malik, Medfusion Executive Chairman. “We are at a pivotal moment in our history as we enhance our focus on further defining and delivering on our vision for comprehensive patient experience management solutions that make healthcare work better for doctors and patients by giving patients consumer-friendly control of their health and care.”

Medfusion seeks to elevate the patient experience to the standards of modern consumerism, resulting in benefits for both providers and patients. The company’s solutions streamline and simplify a number of overly complicated interactions and transactions, including patient-provider communications, patient payments, and cross-platform health records. By giving patients a modern, positive healthcare experience, Medfusion enables lower costs and higher, more-predictable revenue for providers, especially as they adapt to value-based reimbursement models.

“I am extremely excited to be assuming this leadership role,” said Kimberly Labow, Medfusion CEO. “Returning to Medfusion has been a real homecoming for me, and my familiarity with the company, its culture, solutions and clients – combined with my experiences in the larger health IT environment – gives me a unique perspective on the needs of the market and how to best serve them.”

About Medfusion

Medfusion delivers transformative technology and services that put patients in control of their health & care, enabling providers to succeed in a value-based healthcare delivery model. Medfusion’s comprehensive Patient Experience Management platform includes Medfusion Patient Portal – an industry-leading EMR-agnostic patient engagement platform, Medfusion Pay – a patient payment solution with multiple ways for patients to conveniently pay from any device, at any time, and Medfusion Plus – a mobile, patient-driven application that aggregates a patient’s health records on their mobile device. These solutions facilitate streamlined bi-directional communication, enhance patient engagement and improve a practice’s financial operations. For more information, please visit www.medfusion.com.

February 16, 2016 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

ZirMed Offers Top 5 Tips as Providers Transition to ICD-10

Recommendations Based on 17 Months of End-To-End ICD-10 Testing with Provider Organizations and Payers

Louisville, KY – September 24, 2015 ZirMed®, which empowers healthcare organizations to optimize revenue and population health with the nation’s only comprehensive end-to-end platform of cloud-based financial and clinical performance management solutions, announced a top-five list of strategies to help ease providers through the impending transition from ICD-9 to ICD-10.

Based on its experience conducting end-to-end testing with its clients and with payers since April 2014, the company has developed the following recommendations for providers:

  • Develop a list of commonly used codes. Determine which diagnoses are most commonly used by the organization and create a chart with the correct ICD-10 codes as a quick reference to save time and reduce errors.
  • Create a master list of ICD-10-related assignments. Designate responsibilities ahead of time to reduce staff confusion and frustration post-transition.
  • Prioritize denied claims. The shift from ICD-9 to ICD-10 is expected to increase denials significantly. Providers should focus on appealing those claims that have the most significant revenue impact and the highest success rates and let the less impactful denials slide.
  • Assess organizational workflow and revenue impact. Plan to track the organization’s performance during and after the transition. Identify problem areas quickly and take corrective action.
  • Set staff up for success. Schedule fewer appointments the week after October 1 to allow extra time for coding and training questions.

One of ZirMed’s Wisconsin-based clients, ThedaCare, engaged with ZirMed early on in the planning process and shared an update on its efforts prior to go-live. Beth Malchetske, Director of Business Integration explains, “By focusing on the things we can control, we empower our teams to address issues before the transition, instead of waiting until a claim is at the payer awaiting reimbursement. And by making sure all the steps are followed, we’re ensuring our facilities get paid as quickly as possible post-go-live.”

ZirMed’s systems and solutions are completely ICD-10-compatible. The company offers a free ICD-10 readiness assessment, to help providers evaluate the impact that ICD-10 will have on their organizations. ZirMed also provides ICD-10 educational tools to its clients, including:

  • The ICD Translator, which helps providers understand changes from ICD-9 to ICD-10
  • A diagnostic usage report that shows each organization a list of its most commonly used diagnosis codes, sorted by volume and frequency
  • A payer dashboard that sorts each organization’s top payers by volume and helps clients identify which payers are offering ICD-10 testing

“ZirMed has been hard at work to make sure that our clients have the best plan, solutions, and support to make the transition to ICD-10 as smooth as possible,” said Crystal Ewing, ZirMed Senior Business Analyst and Manager of Regulatory Strategy. “Providers should understand that they are not alone and there are products and services available to them to help them fix rejected claims, identify critical benchmarks, and prioritize training opportunities. No one knows exactly what will happen after the October 1 deadline, and there are certain to be bumps in the road, which is why contingency planning is critical.”

For more recommendations, and to learn more about ZirMed’s comprehensive ICD-10 strategy, please visit the company’s ICD-10 Resource Center.

About ZirMed®

ZirMed empowers healthcare organizations of all sizes and types to optimize revenue and population health with the nation’s only comprehensive end-to-end platform of cloud-based financial and clinical performance management solutions—including patient access, charge integrity, claims management, AR management, patient responsibility, and population health management. By combining breakthrough predictive analytics technology with innovative software development and the industry’s most advanced transactional network, ZirMed solutions extract actionable insights that improve our clients’ revenue cycles and support effective management of population health—while streamlining workflows, increasing operating efficiencies, and driving bottom-line performance. ZirMed’s technology and client support continue to be honored with top industry awards, including KLAS®, Healthcare Informatics, Best of SaaS Showplace (BoSS), and Black Book Rankings. To learn how ZirMed can help your healthcare organization boost its financial and clinical performance in an era of changing reimbursement models and rising operating costs, visit www.ZirMed.com.

September 24, 2015 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

ZirMed Acquires MethodCare to Broaden its SaaS Platform and Enterprise Reach

Predictive Analytics and Workflow Expand ZirMed’s Next Generation Revenue Cycle and Population Health Solutions

Louisville, KY – September 25, 2014 – ZirMed®, the premier cloud-based enterprise business and clinical performance solution for healthcare, today announced the acquisition of MethodCare, Inc. Chicago-based MethodCare is a leading provider of predictive analytics solutions that increase revenue, maximize operational efficiencies, and provide the advanced analytics to help healthcare organizations achieve financial and clinical excellence.

“MethodCare has achieved exceptional growth among the nation’s top hospitals and health systems by developing robust workflow, automation and real-time analytics that are critical to delivering greater value care,” said Tom Butts, chief executive officer, ZirMed. “By merging MethodCare’s proven predictive analytics offering with ZirMed’s population health and revenue cycle solutions, health care providers can now take advantage of the first true centralized end-to-end performance management platform to streamline operations and support greater strategic, data-driven business decisions.”

MethodCare’s flagship SaaS solutions utilize predictive analytics in the areas of patient access, charge integrity, and reimbursement all centered on a patient’s total episode of care. The solutions pinpoint revenue leakage to identify recoverable missed charges, predict denials and appeal success rates, score patients propensity to pay, flag underpayments, and better manage risk-based contracts—resulting in significant financial performance improvements.

“MethodCare is excited to become a part of ZirMed,” said Jeff Kaplan, co-founder and chief executive officer, MethodCare. “Together, we can accelerate the delivery and breadth of revenue cycle and population health solutions that allow healthcare organizations to achieve improved financial performance and deliver the highest quality patient care. ZirMed is a natural fit for us as we share the same commitment to technology innovation and superior client service.”

ZirMed will expand its presence in Chicago with a new Healthcare Analytics Center of Excellence led by MethodCare’s team of data scientists and business intelligence engineers. MethodCare’s implementation and support teams will continue to operate in Chicago with plans for imminent growth.

The addition of MethodCare and recent acquisition of Intelligent Healthcare, LLC., broaden ZirMed’s suite of solutions and enable healthcare organizations of all sizes and complexity to manage both fee-for-service and value-based care simultaneously, while maximizing revenue, streamlining workflows, and optimizing outcomes.

For over 15 years, ZirMed has been optimizing fee-for-service healthcare business performance for more than 200,000 providers, helping them enhance their revenue cycle and drive bottom-line results. ZirMed offers clients a complete solution that solves key problems ranging from coding issues and claims rejections, to payer and patient reimbursement challenges, revenue leakage, data analysis challenges, and more.

About MethodCare
MethodCare is the leading provider of Big Data analytics to help healthcare organizations achieve financial and clinical excellence. Our cloud solutions provide the platform for data integration of all patient accounting and clinical systems, and the advanced analytics to extract actionable insights that improve the revenue cycle and support population health management. MethodCare’s robust workflow and real-time predictive modeling improves patient access, charge integrity, reimbursement, and accurately estimates the health and financial risk of patient populations. Our data-driven method delivers greater revenue, reduces costs and arms healthcare providers with the intelligence to make strategic, proactive decisions that lead to greater value care. For more information, please visit www.methodcare.com.

About ZirMed®
Founded in 1999, ZirMed is the nation’s only company delivering proven cloud-based business and clinical performance management solutions to meet the challenges of managing population health and optimizing fee-for-service and fee-for-value reimbursements. ZirMed combines innovative software development with the industry’s most advanced transactional network and analytics platform to improve the business and process of healthcare, give organizations a clearer view of their financial and operational performance, and streamline critical connections between providers, patients, and payers. ZirMed’s industry-leading technology and client support have been recognized with awards from KLAS®, Healthcare Informatics, Best of SaaS Showplace (BoSS), and Black Book Rankings. Our nationwide network facilitates, manages, and analyzes billions of healthcare transactions, driving bottom-line performance with population health management, clinical communications, comprehensive analytics, eligibility, claims management, coding compliance, reimbursement management, and patient payment services—including credit card processing, online payments, statements, estimation, and payment plan management. To learn more, visit www.ZirMed.com.

September 25, 2014 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

ZirMed Acquires Intelligent Healthcare

Acquisition of Cloud-based Population Health Management Analytics Company Expands ZirMed’s Ability to Support Value-Based Reimbursement Models

Louisville, KY – May 21, 2014 – ZirMed®, a leading health information connectivity and management solutions company, today announced that it has acquired California-based Intelligent Healthcare, a data-driven clinical integration and population health management company. ZirMed will immediately begin integrating Intelligent Healthcare’s population health management analytics platform into its technology suite.

“We’ve always been focused on improving our clients’ bottom line by helping them improve operational efficiencies and get reimbursed more quickly for the services they provide,” said Tom Butts, CEO of ZirMed. “Today, provider organizations need tools to support traditional fee-for-service models and prepare for fee-for-value models of care as quality and reimbursement are increasingly linked. The ability to provide both financial and clinical integration in this environment is a natural extension of our core business. Our goal has always been to help providers operate as efficiently and profitably as possible so that they can focus on their primary job—treating patients and providing quality care. The acquisition of Intelligent Healthcare will further solidify our ability to provide end-to-end revenue cycle solutions for the entire healthcare marketplace.”

Intelligent Healthcare’s population health management solution aggregates clinical and financial data from a variety of disparate healthcare information systems to deliver real-time quality tracking, gaps in care and population health management solutions for value-based reimbursement programs.  Intelligent Healthcare’s highly scalable solution stratifies at-risk patients, provides deep cost and utilization analysis, and supports provider organizations as they work to meet and exceed goals for public and private P4P, Medicare Shared Savings Programs, Commercial Accountable Care Organizations (ACOs), PQRS/HEDIS scores, Patient Centered Medical Home (PCMH) models, and other value-based care programs.

“Intelligent Healthcare has built a reputation as a trusted partner for managing value-based programs. We’ve been dedicated to taking population health in a new direction by aggregating information from multiple data silos and focusing on the entire patient population,” said Paul Katz, CEO and Founder of Intelligent Healthcare. “ZirMed was a very natural fit for our organization—they have an extremely modern platform that excels at collecting and normalizing very high-quality data, which is essential for effective analytics and population health management. Together, we are well positioned to help providers succeed in this era of value-based care.”

With its national database of healthcare payment information, ZirMed gathers a massive amount of high quality, normalized data which is the foundation of population health management.  ZirMed’s suite of solutions for revenue cycle management, clinical communications, and financial analytics – combined with Intelligent Healthcare’s population health analytics solution – provides a comprehensive set of tools that will allow healthcare delivery organizations to thrive in the realm of value-based care. For example, tools like ZirMed’s new patient engagement platform and secure provider-to-provider messaging are essential to managing population health.

About Intelligent Healthcare
For more than 23 years, Intelligent Healthcare has been aggregating and analyzing actionable data from diverse sources and putting it into the hands of both physicians at point of care and health system/ACO administrators seeking to pinpoint the most significant opportunities for improving organization and physician performance. Intelligent Healthcare offers a growing portfolio of services that help our clients turn these insights into action such a physician scorecards on quality measures, patient engagement programs and identification of care coordination opportunities with high risk, chronically ill patients. Today, Intelligent Healthcare serves over 40 hospitals representing over 11,000 physicians with over five million patients including several of the leading clinical integrated health organizations. Apart from making ACO measures available, Intelligent Healthcare supports clients with management of other measure sets such as PQRS, HEDIS, Meaningful Use, Pay for Performance, HCCs, and STAR.

About ZirMed®
Founded in 1999, ZirMed is the nation’s premier health information connectivity and management solutions company, modernizing critical connections between providers, patients, and payers to improve the business and process of healthcare. ZirMed combines innovative software development with the industry’s most advanced transactional network and business analytics platform to give organizations a clearer view of their financial and operational performance. ZirMed’s industry-leading technology and client support have been recognized with awards from KLAS®, Healthcare Informatics, Best of SaaS Showplace (BoSS), and Black Book Rankings. Our nationwide network facilitates, manages, and analyzes billions of healthcare transactions, driving bottom-line performance with clinical communications, patient portal, analytics, eligibility, claims management, coding compliance, reimbursement management, and patient payment services—including credit card processing, online payments, statements, estimation, and payment plan management. For more information about
ZirMed, visit www.ZirMed.com.

May 21, 2014 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.