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Vitera Healthcare Solutions Introduces Virtual Hands-On Lab to Provide Convenient Software Training for Customers

Underscoring Its Commitment to Superior Customer Support and Service, Vitera Simplifies Product Orientation; Provides Forum for EHR/PM Users to Share Best Practices in Online Environment

TAMPA, FL–(Nov 19, 2012) –  Vitera Healthcare Solutions, one of the nation’s largest providers of ambulatory electronic health records and practice management software and services, has introduced Hands-On Lab, a virtual environment designed to provide convenient, function-specific product training to customers.

“The Hands-On Lab is designed to not only facilitate knowledge transfer and ensure successful system adoption,” says Matt Hawkins, CEO of Vitera Healthcare Solutions, “but also to offer a flexible learning experience that is contemporary, engaging, and cost effective.”

Training and product orientation are critical success components for medical practices implementing new software. Because staff members hold different positions within the practice, they must each be trained on unique features and functionality within the software; this can often represent a challenge during classroom training with multiple users. Sending staff to vendor headquarters for extensive education, or adopting an in-practice training plan, can also be costly and disruptive to provider operations.

The Vitera Hands-On Lab addresses both of these challenges by providing function-specific training in a virtual setting. Upon enrollment, practice staff members are provided with a lesson plan specific to their position and access to an online training environment where they have the opportunity to practice and use the software, rather than just observe it in action. During training sessions, attendees interact with a Vitera instructor, and share experiences in real time with peers from other practices enrolled in the training.

“I really enjoyed it,” states Cathy Lythgoe of Cove Surgical Associates, Ltd., located in Roaring Spring, Pennsylvania. “Being shown how to navigate and use the software, and then being able to practice each exercise myself was extremely helpful. It even had an element of ‘wow’!”

“We’ve created this innovative learning approach to provide maximum value and support to our customers,” says Hawkins. “With Hands On Lab, we are able to replicate the feeling of a hands-on classroom setting, where attendees can interact and learn from one another and their instructor. At the same time, this experience provides practices with a more convenient and cost-effective training option.” The online approach also allows new employees to be trained in as comprehensive a manner as staff members who were involved with the original implementation.

The Hands-On Lab is the most recent addition to Vitera’s expanding portfolio of software and services focused on providing exceptional support to its customers. For example, Vitera Stat, a true multitenant SaaS solution recently released at the MGMA 2012 annual conference, has been solely delivered via the Hands-On Lab methodology.

About Vitera Healthcare Solutions

Vitera Healthcare Solutions provides end-to-end clinical and financial technology solutions so physicians and medical professionals can work with patients instead of paperwork. Serving more than 400,000 healthcare professionals including 80,000 physicians, Vitera Healthcare Solutions provides electronic health records and practice management systems, processes 33 million transactions and 1.8 million e-prescriptions monthly, and serves several specialties including primary care, OB/GYN, pediatrics, cardiology and orthopedics in all sized practices and Community Health Centers. Physician focused and patient centric, Vitera Healthcare Solutions is based in Tampa, FL. For more information, visit www.viterahealthcare.com or call (877) 932-6301. Follow Vitera Healthcare Solutions on Facebook, http://www.facebook.com/ViteraHealthcare, and Twitter, http://twitter.com/#!/ViteraHealth.

November 29, 2012 I Written By

Vitera Healthcare Solutions Unveils iPad® App, Integrated Cloud-Based Solution for Anytime, Anywhere Access to Patient Information

Vitera Healthcare Solutions announced today two new products at the MGMA 2012 annual conference:

  • Vitera Intergy Mobile for iPad – developed with input from the Vitera user community, Vitera Intergy Mobile provides access to patient records via the iPad.
  • Vitera Stat – a subscription-based integrated practice management and electronic health record solution designed for independent physicians who need secure, online access to patient and practice records at any time.

EHR/PM Provider Demonstrates Innovative Offerings at MGMA; Functionality Designed to Help Ambulatory Practices Improve Operational Efficiency and Quality of Care

SAN ANTONIO, TX — (Oct 22, 2012) – Vitera Health Solutions, one of the nation’s largest providers of electronic health records and practice management software and services, introduced two new products — Vitera Stat and Vitera Intergy Mobile for iPad® — today at the MGMA 2012 annual conference, a four-day event being held in San Antonio. The solutions are the latest addition to Vitera’s industry-leading portfolio of healthcare applications, representative of the company’s commitment to product innovation.

Physician practices of all sizes and specialties are challenged by evolving industry standards such as Meaningful Use and patient-centered care. Within this environment of constant change, they seek cost-effective, easy-to-manage technology solutions to help them comply with new regulations, operate more efficiently and improve access to quality of care.

“We’ve long been impressed with Vitera’s commitment to enhancing its current products to ensure the viability of its participating practices and to continue to provide forward-looking solutions, in the midst of an ever changing healthcare environment,” says Betty Evans, CEO at Oak Street Medical. “The physicians love the ability to access a patient’s account from anywhere using the new iPad application. It has become an essential tool for our on-call physicians and helps to achieve the objectives of coordinated and patient-centered care. We are looking forward to the future enhancements that Vitera continues to bring.”

Vitera Intergy Mobile, developed with ongoing input from the Vitera user community, meets the needs of providers desiring fingertip access to patient records on-the-go. Designed to improve operational efficiency while helping providers deliver the highest possible quality of care, the application provides secure, read-only access for Vitera Intergy v8.00 users to critical clinical and practice information from the user’s Apple iPad.

Vitera Stat is a subscription-based integrated practice management and electronic health record solution designed for independent physicians who want secure, online access to patient and practice records at any time. The cloud-based offering, ideal for practices with limited IT resources, comes pre-configured with specialty-specific content so physicians can start using it immediately. Likewise included are an intuitive user interface and streamlined workflows.

“We are very excited to launch Vitera Intergy Mobile and Vitera Stat as our newest ‘anytime, anywhere’ solutions,” says CEO Matthew Hawkins. “We surveyed a wide range of doctors, executives and practice managers, who told us they needed solutions that were easy to acquire, install, use, and upgrade that could be accessed in ‘on-the-go’ situations. Vitera is deeply committed to continuously improving our products to anticipate and meet the needs of our customers.”

About Vitera Healthcare Solutions

Vitera Healthcare Solutions provides end-to-end clinical and financial technology solutions so physicians and medical professionals can work with patients instead of paperwork. Serving more than 400,000 healthcare professionals including 80,000 physicians, Vitera Healthcare Solutions provides electronic health records and practice management systems, processes 33 million transactions and 1.8 million e-prescriptions monthly, and serves several specialties including primary care, OB/GYN, pediatrics, cardiology and orthopedics in all sized practices and Community Health Centers. Physician focused and patient centric, Vitera Healthcare Solutions is based in Tampa, FL. For more information, visit www.viterahealthcare.com or call (877) 932-6301. Follow Vitera Healthcare Solutions on Facebook, http://www.facebook.com/ViteraHealthcare, and Twitter, http://twitter.com/#!/ViteraHealth.

October 23, 2012 I Written By