Free EHR Newsletter Want to receive the latest updates on EHR, EMR and Healthcare IT news sent straight to your email? Get all the latest EHR News for FREE!

EXTENSION Announces Support for All Cisco VOIP Solutions

Scalable Clinical Alerting Solutions for Healthcare Empowered by Cisco Unified Communications 

FORT WAYNE, Ind., October 27, 2011 - (BUSINESS WIRE) – EXTENSION, INC. announced today that it offers support for all versions of Cisco’s call processing systems. Now all Cisco healthcare customers, from single-practice physician offices to large Integrated Delivery Networks, can take full advantage of EXTENSION’s advanced clinical alerting solutions integrated with Cisco’s powerful and robust Unified Communication platform. 

EXTENSION is the only vendor of its kind that integrates with Cisco’s entire panel of call processing systems including Cisco’s UC500 for smaller healthcare organizations, CME for medium-sized facilities, and CUCM for enterprise hospital systems. EXTENSION’s server-based clinical alerting and communication platform can scale to any size healthcare facility. EXTENSION enabling all versions of Cisco’s Communication Manager solutions allows hospital systems, large and small, to utilize one alerting middleware platform to meet all of their integrated delivery needs including outlying physician office workflows and alerting, off-site lab and radiology office workflows, and much more. The EXTENSION solution can be hosted remotely using virtualization software or at each location regardless of which Cisco solution is being utilized.   

According to Todd Plesko, CEO of EXTENSION, “Because we support all of Cisco’s Communication Manager products we can offer Cisco clients the ability to have alerting and messaging married with all of their facilities, including those not in the hospitals such as ancillary lab and radiology offices, as well as ambulatory physician offices. This is very important as the trend is more and more hospital systems owning the full continuum of care in a community including these off-site services. Our solutions match that trend and allow a hospital system the flexibility to have one alerting and messaging solution to match all of their Cisco communication systems, large and small, in any environment. It keeps it easy for hospitals system as they grow, acquire more facilities, and wish to expand their Cisco Unified Communications systems. EXTENSION is a fit for any size Cisco healthcare client.”

EXTENSION will continually develop solutions that integrate with Cisco technologies in order to provide our joint customers with the most advanced clinical communication tools. To date, EXTENSION clinical alerts and notifications can be delivered to Cisco’s 7900 series IP handsets, desktop phones, Cisco Contact Center, as well as the Cius tablet. Additionally, EXTENSION marries Cisco’s VOIP phones to smartphones by allowing HIPAA-compliant text-based messages  to be sent to and from the devices. Instant and secure messaging of this nature improves staff satisfaction and advances the delivery of patient care.

About EXTENSION, INC.

EXTENSION® offers award-winning software solutions that facilitate instant communication between patients and clinicians. Our solutions enhance common communication devices used as clinical workflow tools by aggregating data from various HIS/IT systems and delivering time-critical alerts to devices. The results are better patient care, increased satisfaction, and greater return on IT investments. For more, www.OpenTheRedBox.com.

November 1, 2011 I Written By

EXTENSION, INC. Named a 2011 Tech Innovator by UBM Channel’s CRN

FORT WAYNE, Ind., October 6, 2011 — (BUSINESS WIRE) –EXTENSION, INC ., a fast-growing developer of enterprise healthcare clinical alerting software, announced today that it has received a 2011 Tech Innovator award from CRN in the Software-Enterprise Management category. CRN’s 9th annual Tech Innovator listing celebrates vendors that have introduced new products or solutions to drive advances in the technology channel. Companies on this exclusive list recently implemented innovative methods to bridge the gap between current problems and solutions facing channel executives today.

EXTENSION – whose solutions are sold solely through a reseller channel  - aggregates data from a number of technological systems and presents critical patient data to the relevant clinician or staff member on his or her preferred communication device including Cisco and Polycom VOIP phones and smartphones to name a few. With its advanced capability to integrate with multiple systems EXTENSION Value Added Resellers have the ability to sell and support a broad range of technologies including HIS and EHR systems, medical devices, RFID technologies, telephony systems, and more. According to Bill Sterling, Vice President of Channel and Business Development for EXTENSION, INC. “Our partners get excited about EXTENSION because we make it possible for them to sell complete, end-to-end solutions and they become true systems integration experts for their healthcare customers.”

As stated by Todd Plesko, Chief Executive Officer of EXTENSION, INC. “EXTENSION allows our valued partners to change the conversation from IT and telecom to clinical workflow. We facilitate our partner’s ability to get out of their comfort zone and sell into healthcare where solution decisions are actually made – in the clinical departments by nurse and physician leadership. EXTENSION makes changing the conversation for our partners, even those with limited clinical understanding, easy to do and profitable.”

“In today’s challenging business environment, it’s more important than ever to discover, nurture and reward new ideas,” said Kelley Damore, Vice President, Editorial Director for UBM Channel. “This year’s Tech Innovator Awards recognizes technology companies that have used original methods or technologies to deliver cutting-edge products and partner support. We congratulate this year’s winners on their success, and applaud them for breaking away from traditional thinking to create completely new and unique channel opportunities.”

CRN’s 2011 Tech Innovators were nominated by their individual companies, with final selections made by the editors of CRN and the CRN Test Center. More than 250 nominations were reviewed. The Tech Innovator awards were presented on October 5th at the 2011 NexTI Conference at the Doral Resort in Miami, FL.

Awards were presented in the following 18 categories:

·         Cloud

·         Digital Signage

·         Display-Projection

·         Handhelds

·         Managed Services

·         Networking-Enterprise

·         Networking VoIP

·         Networking-Wireless

·         Portables

·         Workstations

·         Printing and Imaging

·         Security

·         Servers

·         Software-Enterprise Mngt

·         Software Productivity

·         Storage

·         Virtualization

·         Editor’s Choice

Expanded coverage of the 2011 Tech Innovators will be featured in the December issue of CRN Magazine and online at www.crn.com. 

About EXTENSION, INC. (www.OpenTheRedBox.com)
EXTENSION® offers software
solutions  that facilitate instant communication between patients and clinicians. Our solutions enhance common communication devices used as clinical workflow tools by aggregating data from various HIS/IT systems and delivering time-critical alerts to devices. The results are better patient care, increased satisfaction, and greater return on IT investments. For more information, visit: www.OpenTheRedBox.com.

About UBM Channel (www.ubmchannel.com)
Channel is the premier provider of IT channel-focused events, media, research, consulting, and sales and marketing services
. With over 30 years of experience and engagement, UBM Channel has the unmatched channel expertise to execute integrated solutions for technology executives managing partner recruitment, enablement and go-to-market strategy in order to accelerate technology sales. UBM Channel is a
UBM company. To learn more about UBM Channel, visit us at www.ubmchannel.com.

UBM plc (www.ubm.com)
UBM plc is a leading global business media company. We inform markets and bring the world’s buyers and sellers together at events, online, in print and provide them with the information
they need to do business successfully. We focus on serving professional commercial communities, from doctors to game developers, from journalists to jewelry traders, from farmers to pharmacists around the world. Our 6,000 staff in more than 30 countries is organized into specialist teams that serve these communities, helping them to do business and their markets to work effectively and efficiently. For more information, go to www.ubm.com
.

October 13, 2011 I Written By

EXTENSION, INC. CEO Selected to Present at 2011 mHealth Summit

Todd Plesko to discuss how unifying healthcare VOIP phones and smartphones improves clinical workflows and patient care 

FORT WAYNE, Ind. — September 26, 2011 – (Business Wire) – EXTENSION, INC.  announced today that Chief Executive Officer, Todd Plesko, has been chosen as a program presenter at the upcoming mHealth Summit taking place in Washington, D.C., December 5-7. Mr. Plesko was selected to present on the topic of ‘Achieving Effective Healthcare Communications by Unifying Enterprise Phone Systems with Smartphones.’ EXTENSION will also participate as an exhibitor and will showcase the EXTENSION® Mobile  clinical alerting app for enterprise healthcare organizations which integrates with a variety of smartphones and tablets and VOIP telephony systems.

According to Mr. Plesko, “The marriage of smartphones and enterprise phone systems is the most important aspect of selecting a mobile strategy to ensure success and I am excited to share our lessons learned and experiences at the mHealth Summit in December”.

EXTENSION will participate in the session ‘Short-term Strategies for Fragmentation: Overcoming Interoperability Challenges Today.’ EXTENSION is a data aggregator that marries clinical and IT systems and medical devices to generate meaningful alerts, notifications, and messages. Its endpoint-agnostic platform enables EXTENSION to deliver alerts to the appropriate clinician on their preferred communication tool, which includes: Android, Apple, Cisco, and Vocera devices. EXTENSION will announce more endpoints in the coming months.

Mr. Plesko added, “Everyone is very excited about clinicians using smartphones for messaging and alerting. The reality is that there are places in hospitals where smartphones make sense and places where the corporate telephony system makes sense. We support both and unify them to deliver clinical alerts, secure and HIPAA-compliant non-SMS text messaging, and much more.”

Pre-schedule a demonstration or interview with Todd Plesko at the 2011 mHealth Summit in Washington, D.C. at the Gaylord National Resort and Convention Center. EXTENSION will be in booth number 431 on the exhibit floor.

About EXTENSION, INC.
EXTENSION® offers software solutions that facilitate instant communication between patients and clinicians. Our solutions enhance common communication devices used as clinical workflow tools by aggregating data from various HIS/IT systems and delivering time-critical alerts to devices. The results are better patient care, increased satisfaction, and greater return on IT investments. For more, visit www.OpenTheRedBox.com.

October 1, 2011 I Written By

EXTENSION, INC. Alerting Solutions Now Includes Vocera Integration

EXTENSION® announces its clinical alerts and notifications can be delivered to Vocera® devices

FORT WAYNE, Ind.–(BUSINESS WIRE)–EXTENSION announced that its clinical workflow software can send data-rich alerts and notifications to all Vocera devices including the Vocera smartphone and communication badge. EXTENSION aggregates data from clinical and IT systems and medical devices and delivers time-sensitive messages to a variety of endpoints including the Vocera badge, a wearable communication device highly-regarded among clinicians. The context-aware messages – such as nurse call alerts or abnormal lab results – allow healthcare professionals to make more informed decisions regarding treatment.

According to Todd Plesko, CEO of EXTENSION, INC., “Vocera is not only a recognized market-leading innovator in healthcare communications but we have also come to believe that the Vocera system becomes cultural within a nursing unit – nurses love using the Vocera communication solution. We are proud to offer an enhancement to the experience by providing clinical alerting, notification, and messaging between Vocera systems and many systems within a hospital. EXTENSION enhances the value and productivity of the Vocera system.”

EXTENSION recently launched an innovative solution, Device Messaging, which marries corporate phones with smartphones – and now Vocera endpoints – via secure, non-SMS text-based messaging. The result is a blended communication environment in which clinicians can instantly communicate with their preferred device. EXTENSION also provides advanced message response options to further streamline workflows.

About EXTENSION, INC.
EXTENSION, INC. provides revolutionary healthcare software solutions that facilitate instant communication between patients and clinicians within enterprise settings. The EXTENSION Solution Suite (ESS) enhances a broad array of communication devices used as clinical workflow tools by aggregating data from various HIS and IT systems, to include medical devices, and delivering context-aware, time-critical alerts and notifications to those devices. The EXTENSION software platform tightly integrates any HL7 or web services-based medical application or device with corporate telephony systems and other endpoints using standards-based protocols. The results of more efficient communication are increased patient and staff safety and satisfaction, improved quality of care, reduced cost and errors, and greater return on telephony and healthcare IT investments. For more information, visit:
www.OpenTheRedBox.com.

September 8, 2011 I Written By

EXTENSION, INC. Now Offering Healthcare Communication Solutions for Android™ Devices

EXTENSION® adds Android-based smartphones and tablets to the growing list of supported communication devices for physicians and nurses

FORT WAYNE, Ind. – July 13, 2011 – (BUSINESS WIRE)EXTENSION, INC. announced today that context-aware clinical alerts and notifications can now be securely delivered to Android operating devices via its server-based software solutions for healthcare. EXTENSION offers a comprehensive array of communication tools for enterprise healthcare systems and ambulatory groups. In order to serve such a broad group, EXTENSION has developed the EXTENSION Mobile app to work with an assortment of preferred end user devices including Cisco®, Apple®, and now the Android mobile technology platform.

According to Todd Plesko, CEO of EXTENSION, INC., “Our business development and device-interfacing teams have been busy studying the market and building relationships with smartphone manufacturers. We have no doubt that the Android Operating System will continue to capture market share so we prepared to have early support for the platform. We look forward to working with all Android manufacturers in supplying them and end users with clinical alerting, notification, and device messaging solutions”. 

Presently, time-sensitive and potentially life-saving clinical alerts and notifications can be deployed on Android-based devices via the EXTENSION Mobile app for any of the following EXTENSION healthcare solutions:

  • HealthAlert™ for Physicians - Clinical alerting solution designed for physicians in an acute care environment in which one receives important alerts via their preferred communication device;
  • HealthAlert™ for Nurses - Provides a means for a nurse to receive important clinical event notifications on a Cisco IP device or web-enabled smartphone;
  • Device Messaging - Enables individuals or groups to receive HIPAA-compliant, non-SMS, text-based messages on their preferred device; and
  • EXTENSION Engine - a workflow, communication and device integration engine that provides easy to use programming tools designed for fast and easy implementations of medical data workflows.

EXTENSION will announce additional endpoints for its healthcare-specific solutions in the near future including support for the Cisco Cius™, an innovative business tablet, which delivers one of the most portable, powerful, reliable, and secure communications, computing, and collaboration experience for a device of its kind.

Android, iPhone®, and iPod touch® users may download a free EXTENSION Mobile demo from Android Market and the Apple App Store which allows one to engage in a real-world clinical alerting experience. 

About EXTENSION, INC.

EXTENSION, INC. provides revolutionary healthcare software solutions that facilitate instant communication between patients and clinicians within enterprise settings. The EXTENSION Solution Suite (ESS) enhances a broad array of communication devices used as clinical workflow tools by aggregating data from various HIS and IT systems, to include medical devices, and delivering context-aware, time-critical alerts and notifications to those devices. EXTENSION® further enables the use of these end points as user interfaces for administrative processes which positively impacts revenue performance. EXTENSION also offers a ground-breaking solution – Device Messaging – which unifies enterprise phones systems, wired and wireless, with smartphones and other mobile healthcare communication tools via secure, non-SMS text messages. The EXTENSION software platform tightly integrates any HL7 or web services-based medical application or device with corporate telephony systems and other end points using standards-based protocols. The results of more efficient communication are increased patient and staff safety and satisfaction, improved quality of care, reduced cost and errors, and greater return on telephony and healthcare IT investments. For more information, visit: www.OpenTheRedBox.com.

July 20, 2011 I Written By

EXTENSION, INC. Launches New Interactive Communications Solution

Device Messaging connects clinicians quickly, quietly and securely

 

FORT WAYNE, Ind. – May 25, 2011 — (BUSINESS WIRE) — EXTENSION, INC. announced that it has expanded its suite of solution offerings to include Device Messaging as a standalone solution.  “We have identified a need for marrying the corporate phone systems in healthcare that nurses typically use, with the smartphone platforms utilized by physicians for more efficient communication,” said Todd Plesko, CEO of EXTENSION.  ”Most of us use text messaging in our daily lives – EXTENSION enables clinicians to securely emulate this functionality on their hospital’s communications network.”

EXTENSION Device Messaging includes the following features and benefits:

  • Non-SMS text-based messaging
  • Individual or Group Messaging/Texting
  • Pre-defined or Custom Messaging/Texting
  • Interactive Messaging – instant, two-way communication
  • Message/Text Forwarding
  • Intuitive, easily manageable interface
  • HIPAA-compliancy – authentication, encryption and logging

Device Messaging addresses a number of common complaints among providers of health services, primarily: the ability to quickly locate another clinician treating the same patient, the ability to contact another clinician via text without worrying that protected health information (PHI) is being shared in violation of federal law, and the ability to connect with another health care provider without disturbing the healing environment of patients. EXTENSION Device Messaging uses native apps on the iPhone and Android platforms to allow for secure, logged and auditable messaging between clinicians.

Device Messaging is integral to the forward-looking medical facility that is seeking to replace outdated pagers with feature-rich devices. EXTENSION is also capable of delivering messages to ANY device including iPhone, Vocera badges, Android, and Cisco and Ascom handsets, which allows healthcare professionals to continue using the device that they are already comfortable with. EXTENSION, INC. is planning to release support for even more IP phone system devices and smartphones over the coming months.

According to Plesko, “What we take for granted in our personal lives – the ability to send a quick, text-based message to let someone know we are running late to an engagement; to let our significant other know we will pick up dinner; to let our children know what time we will pick them up from practice – should also be available to us in our professional lives. Healthcare professionals in particular have a pressing need to connect with each other quickly, but they must be able to do so without compromising sensitive patient information. EXTENSION enables them to do just that.”

Visit http://opentheredbox.com/messaging.php to learn more about Device Messaging and other EXTENSION enhanced communications solutions.

About EXTENSION, INC.
EXTENSION, INC. is based in Fort Wayne, IN and is the developer of the EXTENSION® Solution Suite (ESS). The EXTENSION Solution Suite of software expands Cisco Unified Communications, Vocera badges, Ascom handsets, Apple iPhones, or Android-based smart phones into clinical workflow tools automating notifications using text messages, phone calls, and emails, as well as turning the devices into user interfaces for clinical, administrative, and revenue cycle data. The result of combining the aforementioned endpoints and EXTENSION includes increased physician, management, and patient satisfaction, reduced cost and errors, immediate ROI, and increased revenues. EXTENSION tightly integrates any HL7-based or web services-based medical application or device with corporate telephony systems, smartphones and other common healthcare communication devices using standards-based protocols. EXTENSION earned the ‘Cisco Collaboration Partner of the Year for the US/Canada’ award at the 2010 Cisco Partner Summit. Visit the Apple AppStore to download a free demo of EXTENSION Mobile for HealthAlert  for Nurses and HealthAlert for Physicians.

May 28, 2011 I Written By