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VAROLII LAUNCHES CROSS-CHANNEL SMARTPHONE APP SOLUTION FOR PATIENT ENGAGEMENT

“My Health Alerts” App Enables Healthcare Providers to More Easily Deliver Mobile Self-Service to Outpatients; Minimizes IT Resource Use and Costs

SEATTLE—February 27, 2013—Varolii Corporation, a market leader in Software-as-a-Service (SaaS) customer interaction management, today announced its first smartphone application designed to enable healthcare providers to deliver personal health information and self-service options at the patient’s fingertips. Built on the Varolii Interact Mobile Service, the My Health Alerts app is a provider-branded smartphone application that delivers proactive reminders for upcoming appointments and clinical quality measures, and complements electronic health record access for patients.

Varolii’s mobile app, combined with Varolii’s mobile Software Development Kit and the Interact platform, uniquely allows providers to engage patients through orchestrated voice, text, email, smartphone push notifications and hosted web app channels so that they get the information they need on the channel they most prefer. With cross-channel orchestration, providers can promote app adoption and be sure that a personalized message is reaching the right people on their preferred smartphone channel. My Health Alerts also leverages Varolii’s robust cloud-based analytics and reporting to quickly and intelligently adjust patient communication strategies based on real-time feedback.

“In a smartphone-majority world, consumers want more information when it suits them and via the channel they prefer – and a growing number prefer a mobile app to complement email, texting and voice interactions. With Varolii’s My Health Alerts app, healthcare providers can deliver exactly that – instant self-service and proactive reminders to consumers in the way they want it on their smartphone,” said Dave McCann, CEO at Varolii.

Consumer expectations are clearly shifting around healthcare. Recent primary research from Varolii shows that the rise of mobile has also led to a desire for more frequent interaction and on their preferred channel of communication. Consumers overwhelmingly prefer mobile channels with nearly 1 in 5 (17%) preferring a text message, 14 percent favoring automated voice and nearly 1 in 10 (9%) preferring a smartphone application. Fifty percent of respondents also believe that texts, emails and smartphone apps with tips, reminders and encouragement could have helped them avoid a health problem in the past.

“Our experience and primary research around healthcare customer interaction management have led us to the conclusion that if a large outpatient clinic operation has one million patients, smartphone applications will appeal to about 14 percent of that population,” added McCann. “However, the app has to be orchestrated with other patient engagement channels like voice, email and text messages. Standalone mobile apps – what we call first-generation apps – are not the answer because they don’t include push notifications or integration with these other channels. This is critical to driving successful adoption and use of a mobile app. Our third-generation mobile app integrates both of these pieces, making it a great choice for providers looking to build or improve a mobile app.”

With the My Health Alerts app, providers can take a more active role in a patient’s health that goes well beyond the doctor’s office. Key benefits include:

·         Improved smartphone app adoption. Smartphone push notifications and Varolii hosted Interact web apps make it more relevant and convenient for patients to utilize the app.

·         Minimized IT resource use. The app minimizes the use of IT resources as a cloud-based solution and takes advantage of progressively expanding capabilities within subsequent app versions that ensure the long-term success and vision of your mobile app strategy.

·         Greater patient self-service. My Health Alerts delivers better patient self-service options to reschedule appointments, view personal health information and receive proactive alerts related to their health and wellness.

·         Improved clinical quality measures. By taking a more proactive role with texts and push notifications, providers can improve key Meaningful Use and other measures, such as patient portal use, mammograms and colorectal cancer screenings.

·         Increased patient satisfaction. By providing an enhanced experience and pushing relevant information to patients at the right time, appointment scheduling and key health reminders through the app, providers can improve patient satisfaction. In one recent case, the Varolii Interact Platform created a two percent lift in patient satisfaction scores by leveraging a cross-channel approach to patient engagement.

·         Fewer missed appointments. With push notifications to remind, reschedule or cancel appointments, My Health Alerts can reduce missed appointment rates and boost unrealized revenue. For example, Varolii’s applications have been proven to reduce missed appointments by 25 percent with cross-channel interactions.

“This new era of pay-for-quality, local competition for market share and meaningful use has taken us well beyond annual check-ups and reactive patient relationships. Today, provider organizations need to be an active partner in a patient’s health and wellness. However, providers cannot scale to develop this kind of relationship on an individual basis,” said Vance Clipson, senior healthcare market manager at Varolii. “That’s where we come in. With Varolii, providers can leverage personalized, cross-channel interactions to engage with patients in a meaningful way across smartphone apps, voice, text and email.”

For more information on Varolii’s My Health Alerts app, please visit Varolii Mobile Health. Varolii will also be exhibiting at the HIMSS Annual Conference & Exhibition from March 3-7, 2013 in New Orleans. Please visit Booth #5807 for a live demo of the new My Health Alerts app.

About Varolii Corporation

Varolii is a leading provider of customer interaction management applications. Our cloud-based communication service help organizations more effectively interact with large numbers of customers and employees through voice, text messages, smartphone applications and email, reducing cost of operations and improving service. The company’s award-winning Interact platform enables companies to deliver personalized communication on a large scale, achieving better results from fewer interactions. More than 450 companies trust Varolii to manage more than four million interactions every business day. For more information, visit www.varolii.com.

 

February 28, 2013 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 15 blogs containing almost 5000 articles with John having written over 2000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 9.3 million times. John also recently launched two new companies: InfluentialNetworks.com and Physia.com, and is an advisor to docBeat. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and Google Plus.

TigerText Brings Secure Messaging to the Enterprise

Leader in HIPAA-Compliant Secure Messaging Solutions Announces Several Major Health Care Enterprise Customers Wins

SANTA MONICA, CA, (February 26, 2013)- TigerText, Inc., the leader in secure compliant real-time text messaging for the enterprise, today announced that in early 2013 it won four system-wide contracts with large U.S. health care organizations, including new clients Adventist Health California, Scottsdale Health Partners, Stamford Hospital, and University of Kentucky HealthCare.  These new additions, which comprise over 20,000 subscribers, join a rapidly expanding client base that includes more than 350 facilities across 37 states.

TigerText, which was launched in 2010, is a privately funded company that has raised more than $10 million to solve the secure communication challenge for enterprise organizations. The company has experienced rapid growth as its industry leading HIPAA-compliant communication platform and application have been widely adopted.  TigerText’s technology is used to secure communication between health care staff, doctors and patients, and to allow the sharing of large files such as critical lab reports – a solution that had previously been unavailable given strict industry regulations.

“This is a testament to the need Tiger Text is filling for the most important industry in the U.S. Having such esteemed customers entrust their daily communications to TigerText is a terrific validation of our product and our people,” said Brad Brooks, TigerText, founder and CEO.   “With the advent of SaaS, the Cloud and Mobility, TigerText stands at the epicenter of an opportunity to fundamentally improve the way daily healthcare communication occurs while saving money for enterprises through faster response times and better compliance.”

TigerText allows organizations to embrace text messaging with its HIPAA compliant application and secure messaging platform.  With its easy-to-use interface, organizations that deploy TigerText realize high adoption rates and improved communication with their workforce, ultimately leading to improved patient safety and physician satisfaction.  To support these large deployments, TigerText developed an Active Directory/LDAP integration to leverage existing user management systems, providing a huge benefit when implementing large enterprise customers with thousands of users.

 “After a long and thorough search of the marketplace, TigerText is the most mature solution that offered the features and flexibility to best meet our needs,” says Faron Thompson, CIO for Scottsdale Health Partners. “Even in the early stages of our implementation, TigerText has made real-time communication between our physicians easier, enabling them to collaborate more efficiently and effectively regarding patient care.”

TigerText will be announcing several key strategic initiatives at the upcoming HIMSS 2013 conference in New Orleans March 3-7, 2013 (Booth #4771).

February 26, 2013 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 15 blogs containing almost 5000 articles with John having written over 2000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 9.3 million times. John also recently launched two new companies: InfluentialNetworks.com and Physia.com, and is an advisor to docBeat. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and Google Plus.

Bottomline Technologies Acquires Allegient Systems

Acquisition Extends SaaS-Based Legal Spend Management Business

PORTSMOUTH, N.H. – March 30, 2011 – Bottomline Technologies (NASDAQ: EPAY), a leading provider of collaborative payment, invoice and document automation solutions, has agreed to acquire Allegient Systems, a provider of advanced capabilities for legal e-billing, bill review and analytics. Allegient’s proprietary Software as a Service (SaaS) platform and value-added turnkey solutions will complement and extend Bottomline’s Legal eXchange™ portfolio, offering the combined customer base of well over 100 leading insurers unparalleled capabilities to effectively manage their legal expenses.

“This is a natural fit, and we believe the combination of Allegient’s offerings and strong domain expertise in insurance, together with Bottomline’s existing capabilities, will allow us to provide the most compelling offering in the industry to our combined customers,” said Rob Eberle, president and CEO of Bottomline Technologies. “We look forward to welcoming Allegient’s talented employees and are excited about John Kelly joining our senior team. His wealth of experience and knowledge of the space will help drive the continued success of our legal spend management business.”

“The Allegient team is excited to join Bottomline,” said John Kelly, CEO of Allegient Systems. “We believe this combination of complementary offerings will create exciting new opportunities for our customers and accelerate our delivery of innovative solutions.”

“In addition to the strategic benefits, we expect the acquisition will positively impact Bottomline’s financial results,” said Kevin Donovan, CFO of Bottomline Technologies. “The acquisition of Allegient expands Bottomline’s portfolio of SaaS solutions and will drive profitable subscription and transaction revenue growth.”

The all-cash transaction, valued at $48 million subject to closing balance sheet adjustments, is expected to close on April 1st and be immediately accretive to core net income. Additional financial details of the transaction will be provided on Bottomline’s third quarter fiscal year 2011 earnings conference call.

About Bottomline Technologies
Bottomline Technologies (NASDAQ: EPAY) provides collaborative payment, invoice and document automation solutions to corporations, financial institutions and banks around the world. The company’s solutions are used to streamline, automate and manage processes involving payments, invoicing, global cash management, supply chain finance and transactional documents. Organizations trust these solutions to meet their needs for cost reduction, competitive differentiation and optimization of working capital. Headquartered in the United States, Bottomline also maintains offices in Europe and Asia-Pacific. For more information, visit www.bottomline.com.

 

March 31, 2011 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 15 blogs containing almost 5000 articles with John having written over 2000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 9.3 million times. John also recently launched two new companies: InfluentialNetworks.com and Physia.com, and is an advisor to docBeat. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and Google Plus.

VitalHealth Software Announces Beta Program for Ambulatory EHR Designed with Mayo Clinic

VitalHealth Releases Latest Version of Electronic Health Record for Small Practices Designed with Mayo Clinic; Invites Practices to Join Trial Program

Milwaukee, WI – February 21, 2011 (HIMSS Booth #1721) VitalHealth Software, a leading provider of web-based software solutions for health management, today announced the beta testing availability of VitalHealth EHR for Practices version 1.8, the latest version of its electronic health record (EHR) solution for small practices.  This version offers a range of new features and functionality upgrades designed to meet Meaningful Use requirements. The company also announced that it is broadening its beta program for the product, inviting small practices across the nation to use the latest version of the EHR and provide feedback for on-going enhancements to the product.

VitalHealth EHR for Practices is designed to be extremely easy to use in the highly-varied work styles of small practices. It will meet and exceed meaningful use requirements, with technology that delivers the clinical and operational benefits of a world-class EHR. Based on extensive research and designed with intellectual property licensed from Mayo Clinic, this next-generation EHR is also one of the first designed specifically for use with an Apple iPad as well as other tablet formats, laptops and desktops. The system is HIPAA compliant and will be certified for Meaningful Use in the next few months.

“We are extremely excited to be broadening the beta program so that we may have an opportunity to demonstrate, and get feedback on, the real difference we have achieved in building an EHR designed specifically to meet small practice needs,” said VitalHealth CEO, Laurens van der Tang. “We are looking forward to working closely with smaller medical practices to help realize our vision of an EHR truly designed for the small practice that compliments, rather than disrupts, the clinical workflow. We believe this is a great opportunity to bring the benefits of EHR technology to the small practices in the U.S. which has been historically underserved by this kind of technology.”

VitalHealth’s beta program is open to small medical practices, specifically those with fewer than 10 practitioners, and is suitable for both primary care and specialty practices. As part of this trial program, participating physicians will enjoy free use of VitalHealth EHR for Practices version 1.8 and a discounted offer at the end of the beta program. Throughout the trial period, the physicians’ only requirement is to provide VitalHealth with ongoing feedback on the EHR technology.

This latest version offers multiple enhancements, including a number of new user interface, reporting and billing features, including:

  • Point-of-care decision support based on Mayo Clinic primary care practice expertise
  • Disease and population management
  • Integrated patient checkout and billing features
  • Fully functional electronic lab ordering and resulting
  • Dictation workflow support
  • Enabling Connected Medical Home and Accountable Care Organization
  • Delivered on a Software-as-a-Service (SaaS) model via secure wireless connection (either through Wi-Fi or 3G)

VitalHealth recently entered into a marketing collaboration with Mayo Medical Laboratories (MML) in which MML will offer the VitalHealth EHR as part of its outreach solution. According to Laurens van der Tang, the collaboration with MML illustrates the value that this EHR technology platform delivers to the medical community, “With this marketing collaboration we are joining efforts with an organization that brings over 40 years of in-depth laboratory knowledge gained through its extensive experience and long standing relationships with community hospitals engaged in outreach services throughout the U.S,” said van der Tang. “It is beneficial to VitalHealth and its customers to have primary care expertise embedded in our EHR solution. Between the recent MML sales channel relationship, the opening of our beta program, and the anticipated meaningful use certification, this is a very exciting time for VitalHealth, setting us up for a very successful formal launch this summer.”

About VitalHealth Software

VitalHealth Software was founded as a collaboration between the Noaber Foundation (NL) and Mayo Clinic (US), and delivers web-based software solutions for health management.  Our model-driven software platform is used by a growing network of partners.  VitalHealth Software has offices in the U.S., Netherlands and India. For more information about VitalHealth Software, please visit www.vitalhealthsoftware.com.  For more information about VitalHealth EHR, please visit www.vitalhealthehr.com, or contact us via email at info@vitalhealthsoftware.com.

About Mayo Clinic

Mayo Clinic is a nonprofit worldwide leader in medical care, research and education for people from all walks of life. For more information, visit MayoClinic.com or MayoClinic.org/news.

About Mayo Medical Laboratories

Mayo Clinic offers proven diagnostic tests to more than 5,000 health care institutions around the world through Mayo Medical Laboratories, Mayo Clinic’s reference laboratory.  Revenue from Mayo Medical Laboratories’ testing is used to support medical education and research at Mayo Clinic.

 

 

March 10, 2011 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 15 blogs containing almost 5000 articles with John having written over 2000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 9.3 million times. John also recently launched two new companies: InfluentialNetworks.com and Physia.com, and is an advisor to docBeat. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and Google Plus.

GE Healthcare Expands Mobile Access to Electronic Medical Records

Company’s Focus on mHealth Demonstrated at HIMSS11 Conference; Offers Free iPad® to New Centricity Advance Customers

ORLANDO – Feb 23, 2011 – General Electric, an industry leader in the adoption of mobile technology, demonstrated the extension of its healthcare IT portfolio to mobile devices and tablet computing at this week’s Health Information Management and Systems Society (HIMSS) Conference in Orlando. The company featured remote access to its portfolio of electronic medical records (EMRs) for physician practices, including Centricity* Advance and Centricity Practice Solution, on the Apple® iPad and iPhone®.

Across its business, GE Healthcare is focused on shifting the architecture of its proven software solutions to web technologies, which lighten the application footprint and bring clinicians the benefits of anytime, anywhere access to critical patient data. Today, Centricity Advance and Centricity Practice Solution EMR customers are using a range of mobile devices with Internet access to view patient medical records such as history, medication and problem lists, and allergies, helping them reduce potential medical errors and take care of urgent patient questions quickly, even in the evening or on weekends.

“GE has some of the best technologies in the world, and now we have the mobile platforms to help customers do even better things with our EMR solutions,” said Jim Corrigan, Vice President and General Manager of GE Healthcare IT. “We can make something easy to use, but the back end can be extremely powerful. The possibilities for rolling out iPad applications to the physician community are truly exciting, and we’re pleased to preview those solutions at HIMSS.”

At HIMSS, GE Healthcare is demonstrating the iPad applications it plans to roll out this year. These native iPad app versions of Centricity Advance and Centricity Practice Solution will take full advantage of the mobile device’s capabilities, easing the flow of information and adding features such as flicking through the application and zooming in on areas of the screen. The company also launched a limited-time promotion, offering a free iPad to physicians who purchase Centricity Advance before March 31, 2011**. These customers will have immediate access to the Centricity Advance iPad EMR application when it is available, at no additional charge.

“By accessing Centricity Advance on the iPad, providers are able to view the most important patient information and enter clinical notes from the patient appointment room, from home, on the road – wherever makes the most sense and is most convenient,” said Chittaranjan Mallepeddi, Vice President and General Manager of GE Healthcare’s Centricity Advance business. “Not only are we leading the industry in mobile application development, but we’re making the technology more accessible to physicians looking to adopt an EMR now, with the inclusion of a free iPad for new customers.”

Centricity Advance and Centricity Practice Solution are part of GE Healthcare’s portfolio of integrated EMR, practice management and patient portal solutions for physicians. In a separate announcement at HIMSS11, GE Healthcare announced the launch of Centricity Practice Solution version 10, which features integrated quality reporting dashboards that are included in the mobile access offering.

Centricity Advance is a web-based EMR solution, built as a true Software-as-a-Service (SaaS) cloud computing platform to make the solution affordable, easy to use and flexible to meet the needs of growing physician practices. For more information on the Centricity Advance iPad promotion, visit www.gehealthcare.com/iPadPromo.

GE Healthcare is also showing Centricity Imaging Mobile Access for PACS, which will help to enhance patient care by providing true “anywhere, anytime” un-tethered access enabling Centricity PACS users to pull images and reports from an Apple or Android smartphone or tablet. The application for this solution is currently 510(k) pending at FDA.

ABOUT GE HEALTHCARE:
GE Healthcare provides transformational medical technologies and services that are shaping a new age of patient care. Our broad expertise in medical imaging and information technologies, medical diagnostics, patient monitoring systems, drug discovery, biopharmaceutical manufacturing technologies, performance improvement and performance solutions services help our customers to deliver better care to more people around the world at a lower cost. In addition, we partner with healthcare leaders, striving to leverage the global policy change necessary to implement a successful shift to sustainable healthcare systems.
Our “healthymagination” vision for the future invites the world to join us on our journey as we continuously develop innovations focused on reducing costs, increasing access and improving quality around the world. Headquartered in the United Kingdom, GE Healthcare is a unit of General Electric Company (NYSE: GE). Worldwide, GE Healthcare employees are committed to serving healthcare professionals and their patients in more than 100 countries. For more information about GE Healthcare, visit our website at www.gehealthcare.com.

March 7, 2011 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 15 blogs containing almost 5000 articles with John having written over 2000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 9.3 million times. John also recently launched two new companies: InfluentialNetworks.com and Physia.com, and is an advisor to docBeat. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and Google Plus.

VAROLII INTRODUCES NEW SOLUTIONS TO IMPROVE PATIENT PARTICIPATION IN DISEASE MANAGEMENT AND WELLNESS PROGRAMS

New Solutions Reduce Costs and Accelerate ROI for Disease Management and Wellness Programs

SEATTLE—February 23, 2011—Varolii Corporation, the market and technology leader in proactive outbound communications (business-to-consumer, automated text messaging, interactive voicemail and email communications), today announced two new solutions to help healthcare organizations lower operations costs and drive positive health outcomes – Varolii Enrollment and Varolii Progressive Engagement. Based on insights obtained from more than five billion proactive, personalized voice, SMS and email notifications, the two new Software-as-a-Service (SaaS) solutions help healthcare organizations reach patients and members to enroll them into healthcare programs and engage with them to influence their behavior.

Organizations that deliver disease management and wellness programs spend a large portion of their operational budget trying to connect with healthcare consumers. But, most only reach 10 to 15 percent of the most at-risk patients using traditional methods such as direct mail and manual phone calls by engagement specialists. With proactive, automated communications from Varolii, healthcare organizations can more effectively reach patients while reducing costs. Both solutions include pre-built automated messages that can be easily configured and deployed quickly.

Varolii has already helped two of the three largest disease management companies to effectively reach patients. Early adopter healthcare organizations that have deployed Varolii have seen a seven-fold increase in initial response rates and up to a five-fold increase in program enrollment.

Varolii Enrollment Drives Enrollment

The first new solution, Varolii Enrollment, helps recruit patients through two interactive, automated conversations that are HIPAA-compliant and tailored to patient preferences, such as text, phone or email. It includes:

  • Engage –Informs patients that information is coming about a program designed to help them lead a healthier lifestyle and reduce disease risk. In addition, the call offers an option to speak with an enrollment specialist to immediately enroll in the program and receive one-on-one assistance.
  • Enroll –Offers patients the option to enroll in a healthcare management or support program via automated technology, describing the benefits of the program and offering an option to speak with a specialist for more information and assistance.

Varolii Progressive Engagement Boosts Patient Adherence Results

Varolii Progressive Engagement is designed to help disease management and wellness organizations both enroll and engage patients, with the ultimate objective of encouraging and influencing positive health behavior. In addition to the Varolii Enrollment conversations, this solution includes:

  • Monitor– Checks with patients to monitor a health condition or any medication or other side effects. It also assesses and monitors progress in a wellness program and offers an option to speak with a healthcare specialist during the program lifecycle.
  • Reminder – Reminds patients about upcoming appointments and offers options to reschedule, if needed.
  • Re-Engage – Proactive outreach to patients if they are enrolled in a program but have not taken any action, asking if they would like to re-engage or transfer them to a healthcare specialist for one-on-one assistance.

In addition, the Progressive Engagement solution leverages cross-channel communications to leverage multiple channels such as voice, email and SMS text messaging to reach patients. For example, a patient could receive a phone call to confirm an upcoming appointment with a health practitioner. If the patient does not answer or respond, Varolii can automatically follow up with a text message or email to make sure the patient receives the information.

These solutions take advantage of Varolii ID, which personalizes each message to individual recipients, based on business rules that automatically determine the most effective way to interact with each patient. Varolii ID also ‘learns’ the more it is used, enabling further personalization based on patients’ preferences, such as what time to call or which language they prefer. Varolii also offers detailed reporting capabilities to enable clients to analyze and improve all aspects of their automated communications campaigns, using more than 40 detailed reports and an online dashboard to track daily interactions in real-time.

“Getting patients enrolled and actively engaged in wellness and disease management programs is the biggest problem that healthcare organizations face. Varolii Enrollment and Progressive Engagement solutions provide organizations a rapid and simplified path to smart automated communications, which allows them to reach more patients more cost effectively and drive positive outcomes,” said John Pierson, senior vice president of services at Varolii. “The healthcare industry has a great opportunity to embrace newer technologies and approaches to patient engagement that can solve cost challenges, improve response rates, and—ultimately—help patients live a healthier life.”

For more information, please visit http://www.varolii.com/Products/Healthcare_Communications/Enrollment.aspx and http://www.varolii.com/Products/Healthcare_Communications/Progressive%20Engagement.aspx.

About Varolii Corporation

Varolii is the market and technology leader in intelligent automated communications.  Its on-demand automated communication applications help organizations more effectively reach and interact with large numbers of customers and employees, reducing cost of operations and improving service. The company’s flagship capability—Varolii ID™—enables companies to avoid communication fatigue among recipients  and execute true 1-to-1 communication on a large scale, achieving better results from fewer notifications.  More than 380 companies trust Varolii to send roughly four million communications every business day.  For more information, visit www.varolii.com.

I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 15 blogs containing almost 5000 articles with John having written over 2000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 9.3 million times. John also recently launched two new companies: InfluentialNetworks.com and Physia.com, and is an advisor to docBeat. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and Google Plus.

Bottomline Technologies Acquires Direct Debit Limited

Acquisition Expands Bottomline’s Capabilities for Banks and Corporate Customers

PORTSMOUTH, N.H. – Feb. 22, 2011 – Bottomline Technologies (NASDAQ: EPAY), a leading provider of collaborative payment, invoice and document automation solutions, today announced the acquisition of Direct Debit Limited (DDL), a London-based provider of payments automation software for direct debits  and receivables management for corporations, banks, financial institutions and government organizations.

The addition of DDL extends Bottomline’s global payments capabilities. By improving inbound cash flow and reducing days sales outstanding, customers enjoy lower financing costs and improved working capital management. Customers can access the solutions online using a Software as a Service (SaaS) model, or can deploy the solutions on-site.

The acquisition of DDL expands Bottomline’s transaction banking portfolio and allows banks to offer white-labeled receivables management solutions to their corporate customers. Bottomline helps banks differentiate their portfolio by offering transaction banking solutions to their customers, thereby enhancing relationships, driving transaction revenues and increasing profitability.

“We welcome DDL’s clients to Bottomline and look forward to demonstrating our commitment to their continued success,” said Rob Eberle, president and CEO of Bottomline Technologies. “The addition of Direct Debit’s solutions is an important and valuable extension of our suite of global payments, invoicing and transaction banking solutions, offering corporations and financial institutions powerful technology that is flexible and easy to use.”

DDL provides payments and receivables automation solutions to some of the world’s leading enterprises. This transaction expands Bottomline’s relationships with major banks, including HSBC and RBS, and corporations such as The Associated Press, Cadbury Schweppes, L’Oréal and Manchester United. The combination also extends Bottomline’s existing relationships with Vocalink and Bacs.

“The DDL team is thrilled to be part of Bottomline,” said Gerry Hill, managing director of Direct Debit Limited.  “We’re certain that Bottomline will continue to focus on the success of our customers and trading partners, and deliver further value with an enhanced portfolio of payment, receivables and transaction banking solutions.”

In addition, today Bottomline also announced it has purchased the principal assets of Business Information Technology Group(BITG), a leading Australia-based Bottomline distributor and channel partner focused on the corporate market. As part of the transaction, six employees from BITG will join Bottomline.

Bottomline expects the acquisitions to contribute approximately $500,000 and $1 million of revenue in the third and fourth quarters respectively and be dilutive by approximately 2¢ in both the third and fourth quarters, principally due to the impact of the accounting treatment of acquired deferred revenue. The transactions are projected to be accretive to core net income in fiscal 2012 and beyond.

About Bottomline Technologies
Bottomline Technologies (NASDAQ: EPAY) provides collaborative payment, invoice and document automation solutions to corporations, financial institutions and banks around the world. The company’s solutions are used to streamline, automate and manage processes involving payments, invoicing, global cash management, supply chain finance and transactional documents. Organizations trust these solutions to meet their needs for cost reduction, competitive differentiation and optimization of working capital. Headquartered in the United States, Bottomline also maintains offices in Europe and Asia-Pacific. For more information, visit www.bottomline.com.

February 28, 2011 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 15 blogs containing almost 5000 articles with John having written over 2000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 9.3 million times. John also recently launched two new companies: InfluentialNetworks.com and Physia.com, and is an advisor to docBeat. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and Google Plus.