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The Sullivan Institute for Healthcare Innovation Announces Release of Guiding Principles for Patient Experience-Centered Care

The Sullivan Institute for Healthcare Innovation’s Patient Experience Council expandsInstitute of Medicine’s definition for patient-centered care with six guiding principles

RESTON, Va. — October 22, 2014 The  Louis W. Sullivan Institute for Healthcare Innovation, which is dedicated to distribute health information technology innovation to transform quality and efficiency of healthcare delivery worldwide announced the development of six key guiding principles of patient-centered card in which patients expect when receiving healthcare. These are an expansion of the Institute of Medicine’s definition for patient-centered care: “providing care that is respectful of and responsive to individual patient preferences, needs, and values and ensuring that patient values guide all clinical decisions.”

The full document of guiding principles is available online, which details the six main principles:

  1. Clearly Defined Roles
  2. Assessment of Patient and Clinical Care Team Competencies
  3. Patient-Centered Decision-Making
  4. Information Access and Exchange
  5. Information Accuracy
  6. Privacy and Security

“I am incredibly proud of the work our Patient Experience Council is doing to make strides in reshaping the way we look at healthcare from the patient’s perspective and experience of their own care,” said Kym Martin, MBA, CNC, CFT, Co-Chair of The Sullivan Institute’s Patient Experience Council. “As healthcare stakeholders explore strategies to deliver more patient-centric care, products and services, we see these Guiding Principles serving as the next step to ensuring that the patient engagement strategies being considered result inpatient-experience centered outcomes.”

The Patient Experience Council represents a collective body of ePatients and eAdvocates committed to transforming healthcare from the patient perspective. They are charged with the implementation of the Patient Engagement recommendations set forth in the 2013 WEDI Report, a roadmap for the future of healthcare information exchange that was launched December of 2013.

“The 2013 WEDI Report envisioned the future of healthcare information exchange with the patient in the middle. I believe that the principles being released today by our Patient Experience Council will help provide a framework for how organizations should orient their efforts in order to prepare for the future landscape of healthcare,” said Devin Jopp, Ed.D, President and CEO, WEDI.

About the Sullivan Institute

The Louis W. Sullivan Institute for Healthcare Innovation is a 501(c)(3) non-profit organization, named in honor of The Honorable Louis W. Sullivan, M.D.  Its mission is to bring healthcare leaders together to share knowledge needed to transform the quality and efficiency of healthcare delivery through education, cooperation, communication and innovation. To learn more, visit

October 22, 2014 I Written By

John Lynn is the Founder of the blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Legacy Health Selects Explorys as its Healthcare Big Data Platform for Value-Based Care Initiatives

Explorys, an innovator of cloud-computing platform solutions for leveraging big data in healthcare, announced today that Legacy Health, one of Oregon’s premier multi-hospital health systems, has selected Explorys to power the healthcare system’s enterprise and community-wide value–based care initiatives, including its flagship patient centered medical home (PCMH) program and to support its participation in the Cigna ACO launched in the region.  This news is great example of how provider organizations are starting to use the kind of powerful big data tools prevalent in other industries to figure out how to make initiatives like PCMH and ACO successful.  In this case, Legacy is using a cloud-based approach – which has a lot of benefits over the more traditional build a giant data warehouse approach – to aggregate and analyze not just their own data, but also data from partners like Cigna.

Explorys’ Cloud-Based Analytics Platform to Enhance Quality and Cost Performance at Legacy Health; Tool Will Combine and Analyze Data from Multiple Sources for Holistic View of Patient and Improved Care Coordination

Cleveland, OH, November 5, 2012 — Explorys, the leader in cloud-based big data solutions for healthcare, announced today that Legacy Health, one of Oregon’s premier multi-hospital health systems, has selected the Explorys Platform and Enterprise Performance Management (EPM) applications to power the healthcare system’s enterprise and community-wide value-based care initiatives, including its flagship patient centered medical home (PCMH) program.  The Explorys solution will also play a key role in helping the organization to better understand quality and cost performance as it joins Cigna’s (NYSE: CI) new collaborative accountable care (ACO) program that was recently expanded into Oregon.

Legacy Health has been on the forefront of implementing new models of care.  Since 2007, Legacy Health has been implementing the PCMH model across their primary care practices.  Legacy Health is shifting to a holistic, coordinated approach to deliver quality care for the patients they serve.  “Taking our patient-centered care model to the next level will require more efficient, holistic visibility to the analytic information that is essential for improving coordinated care for all of the patients we serve,” said Kelley Aurand, DO, Legacy Health Medical Director of the Health Home. “Building on our very successful implementation of an electronic health record, we generate huge volume of clinical data that we can mine for better population health.”

“Legacy Health sought a data solution that would help us take the next steps in health care transformation,” said John Kenagy, PhD, Legacy Health’s senior vice president and CIO. “We need to be able to aggregate, analyze, and explore our clinical and operational data across our delivery system. As we become increasingly accountable for the long-term health of our patients, we will be analyzing data for patient quality and clinical effectiveness.”

The Explorys Platform supports a series of independent software-as-a-service applications for data exploration, population management, performance measurement, and patient outreach. Explorys analytics and informatics services provide prescriptive solutions that combine technology and process to deliver more effective care.  “It is obvious that Legacy Health is committed to the improvement of patient experience, the quality of care that is delivered, and lowering the cost of care to the populations they serve.  We are excited about the opportunity to partner with them as a foundational component of their population health management strategy to meet these needs now and in the future,” stated Sarah Mihalik, VP of Client Services, Explorys.

About Legacy Health

Legacy Health is an Oregon-based, not-for-profit, tax-exempt corporation comprising five full-service hospitals, a children’s hospital, and more than 50 clinics.  Within these award-winning facilities, Legacy offers an integrated network of health care services – acute and critical care, inpatient and outpatient treatment, community health education and a variety of specialty services.
For more information, visit

About Explorys

Founded in 2009, Explorys provides the first secure cloud-computing Enterprise Performance Management Platform for Healthcare powered by BIG DATA. The rising costs of healthcare and the need for better outcomes are driving leading healthcare providers to more effectively leverage their data to improve quality, patient satisfaction, and support Patient Centered Medical Home (PCMH) and Accountable Care (ACO) models. Adopted by 13 major integrated healthcare systems 19 million cared-for-lives, 118 hospitals, and thousands of providers and ambulatory venues, Explorys is the leading healthcare BIG DATA platform in the United States.
For more information, visit

November 5, 2012 I Written By