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MDLIVE to Offer Behavioral Health Services as Part of Walgreens Mental Health Platform

Expansion of relationship adds behavioral health offering nationwide,  medical services coverage now available to consumers in 37 states and Washington, D.C. through Walgreens digital properties

Sunrise, Florida, May 10, 2016MDLIVE, the nation’s leader in the rapidly growing virtual health market, today announced a further expansion of its collaboration with Walgreens.  The agreement adds access to behavioral health services provided by Breakthrough, an MDLIVE company.

Breakthrough Behavioral counseling services without prescriptions are available in all 50 states and Washington, D.C. In addition, behavioral health prescribing services will be available in 20 states including Arizona, California, Colorado, District of Columbia, Florida, Hawaii, Iowa, Kentucky, Louisiana, Massachusetts, Maryland, Michigan, Nebraska, New Hampshire, New Mexico, New York, Oklahoma, Oregon, Texas and Virginia.

MDLIVE’s telehealth medical services have also expanded to 13 additional states, including Arkansas, Hawaii, Kentucky, Maine, Massachusetts, Missouri, Nebraska, New Hampshire, Rhode Island, South Dakota, Utah, West Virginia, and Wyoming.  This enables MDLIVE to offer these services via Walgreens digital properties in 37 states, as well as Washington, D.C.

Through Walgreens, MDLIVE offers 24/7 access to board-certified, primary-care doctors and pediatricians via online video, mobile app, or phone. With MDLIVE’s HIPAA-compliant cloud-based Virtual Medical Office platform, consumers have a more convenient way to see a doctor for non-emergency health issues—anywhere, and anytime—whether  at home, at work, or while traveling.  With the addition of Breakthrough, an MDLIVE company, Walgreens consumers will now also have access to more than 1,000 licensed therapists nationwide to schedule secure video sessions by appointment.  The collaboration between MDLIVE and Walgreens first launched in December 2014.

Teletherapy, the delivery of web- and mobile-based sessions between a patient and licensed mental health provider via video, is one of the fastest growing sectors of the virtual healthcare market.  A 2013 study conducted by clinical researchers from the University of Zurich, determined that patients who received psychotherapy for depression via the Internet had outcomes that were just as good, if not better, than the same number of patients receiving conventional face-to-face therapy (53% vs 50%). In addition, 95% of those patients who received telehealth services were satisfied with their experience, versus 91% of patients who received conventional treatment. Both groups of patients in the study described their visits with their therapists as “personal.”†

“Teletherapy is an excellent option if you’re looking for a more convenient, private, and affordable way to receive behavioral therapy,” said Randy Parker, founder and chief executive officer of MDLIVE.  “Through our relationship with Walgreens, we are making it easier for consumers to get help by providing the flexibility to schedule therapy at a time that works best for them, and without the need for travel time, waiting rooms, or office visits.”

Walgreens customers can access MDLIVE medical services through the Walgreens mobile app or website.  The cost per visit for medical conditions is $49.

Breakthrough Behavioral Services can be accessed from the Walgreens website, or the Breakthrough mobile app, which is available for download on iOS and Android.  Users will need to set up a free account, and then can begin to browse therapists and schedule a video consult with the therapist of their choice.  The cost per visit is based on the therapist selected, however, Breakthrough accepts most insurance plans. ePrescription services may be available from individual subscribers listed on the Breakthrough marketplace.

“Access to providers and care is one of the biggest challenges for our mental health system today, and we’re pleased to work with MDLIVE to help meet this need as part of the Walgreens mental health platform,” said Adam Pellegrini, Walgreens divisional vice president of digital health.

MDLIVE is able to treat a wide range on non-emergency conditions, including:

Medical conditions

  • Acne
  • Allergies
  • Cold / Flu
  • Constipation
  • Cough
  • Diarrhea
  • Ear problems
  • Fever
  • Headache
  • Insect bites
  • Nausea / Vomiting
  • Pink eye
  • Rash
  • Respiratory problems
  • Sore throats
  • Urinary problems / UTI
  • Vaginitis
  • And more

Behavioral health concerns

  • Addictions
  • Bipolar disorders
  • Child and adolescent issues
  • Depression
  • Eating disorders
  • Gay/Lesbian/Bisexual/Transgender issues
  • Grief and loss
  • Life changes
  • Men’s issues
  • Panic disorders
  • Parenting issues
  • Postpartum depression
  • Relationship and marriage issues
  • Stress
  • Trauma and PTSD
  • Women’s issues
  • And more

About MDLIVE

Founded in 2009, MDLIVE is a visionary and pioneer in the digital delivery of high-quality, convenient, cost-efficient care.  The company provides consumers, health plans, health systems and self-insured employers with 24/7/365 access to board-certified doctors and pediatricians via secure online video, phone or the MDLIVE App.  Instead of the inconvenience and expense of ER or urgent care visits for non-emergency issues, registered users can receive a virtual consultation through the company’s HIPAA and PHI-compliant secure, cloud-based platform from home or on the go, and if necessary, obtain an e-prescription.  Through Breakthrough, the company’s behavioral health service, MDLIVE enables consumers to schedule video appointments with licensed therapists.  To learn more about how MDLIVE is using telehealth innovations to improve the delivery of healthcare, visit www.MDLIVE.com.

May 10, 2016 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

MDLIVE Announces Timeline for Delivering Secure Virtual Doctor Visits using Microsoft Office 365 and Skype for Business

SUNRISE, Florida, February 29, 2016 – MDLIVE, a national leader in the rapidly growing telehealth market, today announced that it will complete the migration of its video consult platform to Microsoft Office 365 and Skype for Business during the second quarter of 2016.  Office 365 and Skype for Business will provide MDLIVE with a more robust, secure and scalable collaboration platform as it continues to add consumers, physicians, employers, health systems and health plans to its connected care platform.

Skype for Business provides a complete communications platform for customers and partners, including instant messaging, online meetings, HD video conferencing, and telephony. Skype for Business is an integral part of Microsoft Office 365, which was designed to improve productivity, reduce costs, and streamline collaborations for health professionals and others. Office 365 meets many of the compliance regulations for health organizations around the world, including the HIPAA Business Associate Agreement, the breach notification requirements of ARRA/HITECH, and others.

Currently, MDLIVE patients and physicians have to download and install a video application that runs in the background during online consults. With Skype for Business, this is no longer required.  Instead, MDLIVE will use the Skype for Business developer platform to integrate video functions directly into MDLIVE’s telehealth platform, which is available on Android, iOS, and Windows.   Patients will have a simple, easy-to-use experience and will be able to just click on the “see a doctor link” in the MDLIVE portal or mobile app, and the embedded Skype for Business video consult will start, seamlessly connecting patients to a doctor.

“Skype for Business provides MDLIVE with a much more scalable architecture so we can accommodate even higher volumes of consults daily,” said Randy Parker, founder and CEO of MDLIVE.  “The adoption of Skype for Business also enables us to deliver a significantly improved user experience for both patients and physicians.”

“Fueled by the rapid growth in value-based care and increasing consumer demand for more convenient access to care, virtual care is on the verge of rapid, widespread growth.  Within a matter of years, patients will expect their providers to offer both virtual and in-person visits.  MDLIVE is empowering health systems and providers to meet consumers and patients where they are, independent of time and location, with the next generation Skype for Business platform,” said Neil Jordan, general manager, Worldwide Health at Microsoft.

The adoption of Skype for Business also provides significant advantages for MDLIVE’s physician and health system partners to facilitate more efficient adoption and expansion.  Those with Office 365 will be able to utilize their existing Skype for Business subscriptions giving their physicians a more seamless user experience.

MDLIVE will present live demos of virtual consults with its board-certified physicians using the Skype for Business platform at its booth at the HIMSS 2016 Conference & Exhibition, February 29 – March 3, at the Venetian/Sands Convention Center, Las Vegas, NV at booth #12026, Hall G.  MDLIVE will also feature a live demo on Tuesday, March 1 at 3:00 PM and Wednesday, March 2 at 5:00 PM at the Microsoft booth #3832.

About MDLIVE

Founded in 2009, MDLIVE is a visionary and pioneer in the digital delivery of high quality, convenient, cost-efficient care.  The company provides consumers, health plans, health systems and self-insured employers with 24/7/365 access to board certified doctors, pediatricians and licensed therapists via secure online video, phone or MDLIVE App.  Instead of the inconvenience and expense of ER or Urgent Care visits for non-emergency issues, registered users can receive a virtual consult through the company’s HIPPA and PHI-compliant secure, cloud-based platform from home or on the go and if necessary, obtain an e-prescription.  To learn more about how MDLIVE is using telehealth innovations to improve the delivery of healthcare, visit www.MDLIVE.com.

February 29, 2016 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.