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Logicalis Global Survey: CIOs Worldwide Target Legacy IT in Push for Digital Transformation

Despite Slow Progress Over the Past 12 Months, IT Leaders Have Big Plans for Overcoming Barriers

NEW YORK, November 15, 2017 – According to the results of a new Logicalis global survey, CIOs around the globe are more determined than ever to achieve digital transformation within their organizations despite setbacks experienced over the past year. Logicalis, an international IT solutions and managed services provider (www.us.logicalis.com) is making the survey results available online at our website. Download a copy of the 2017/2018 Logicalis Global CIO Survey here: http://ow.ly/jVfZ30gzqws.

The survey, which polled 890 CIOs across 23 countries, unearthed surprising findings this year. Although CIOs are determined to achieve digital transformation, optimism about their strides toward success has waned over the last 12 months. While only 11 percent report their organizations have “no desire” for transformation, those that ideologically embrace digital transformation have made only minimal advancements to date:

* Just 5 percent classify their organizations as “digital innovators,” down from 6 percent in last year’s survey.
* Fewer CIOs (19 percent) see their organizations as early adopters today, a step back from last year’s 22 percent.
* However, the proportion of CIOs that characterize themselves as part of an early majority with digital transformation rose from 45 percent last year to 49 percent this year, illustrating that, despite difficulties, IT leaders are moving ahead with digital transformation plans.

Overcoming Difficulties
The main barriers to delivering digital transformation, CIOs say, include complexity, cost, culture, skills and security issues.  Notably, 44 percent of CIOs cite the complexity of legacy technology as their top obstacle, while 50 percent point to cost, 56 percent name organizational culture as their largest issue, 34 percent say it’s a lack of skills, and 32 percent identify security as their biggest hurdle.

Far from discouraged, CIOs around the world have big plans for overcoming these digital transformation barriers:
*51 percent say they plan to replace and/or adapt existing infrastructure.
*51 percent plan to attempt culture change within their organizations.
*38 percent will address skills shortages through increased training and development.
*31 percent expect to invest in extra security capabilities.

“The way businesses view technology is undergoing an exciting yet fundamental shift,” says Vince DeLuca, CEO of Logicalis US.  “The goal behind technology is no longer simply about implementing and managing tools that enable people to do their jobs.  In a digitally transformed enterprise, it’s about giving people access to the information they need to fuel business agility and growth and to empower collaboration that will create business models no one has yet imagined. Digital transformation is the foundation upon which this new way of doing business will be built, and as this year’s Global CIO Survey indicates, IT leaders around the world not only recognize this, but they are determined to provide the platform their organizations need to embrace the change that is to come.”

About the Research
All figures were drawn from a survey of 890 CIOs and IT directors from mid-market organizations in 23 countries spanning Europe, North America, Latin America and Asia-Pacific.

About Logicalis
Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers cross industries and geographical regions; our focus is to engage in the dynamics of our customers’ vertical markets including financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, and to apply the skills of our 4,000 employees in modernizing key digital pillars, data center and cloud services, security and network infrastructure, workspace communications and collaboration, data and information strategies, and IT operation modernization.

We are the advocates for our customers for some of the world’s leading technology companies including Cisco, HPE, IBM, NetApp, Microsoft, VMware and ServiceNow.

The Logicalis Group has annualized revenues of over $1.5 billion from operations in Europe, North America, Latin America, Asia Pacific and Africa. It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange and the AIM market of the LSE, with revenues of over $4 billion.

For more information, visit www.us.logicalis.com.

November 15, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Logicalis US Says Healthcare IT in the Cloud is Now, Time to Set Your Strategy

Solution Provider Offers Five Reasons Why Healthcare Providers Need a Strong Cloud Strategy Now for Employees, Partners, Patients

NEW YORK, September 26, 2017 – Across the US, clinicians, nurse practitioners, physicians, and researchers are increasingly turning to cloud-based apps to provide advanced patient care, look up records and share data. Some healthcare providers are asking: “When will it be our turn?” For their healthcare IT counterparts, the real question is: “Why haven’t you developed your cloud strategy yet?”  Healthcare IT experts at Logicalis Healthcare Solutions, the healthcare-focused arm of Logicalis US, an international IT solutions and managed services provider (www.us.logicalis.com), say that now is the time to develop those healthcare IT cloud strategies for deployment of critical patient care applications and provider administrative systems. The team has identified Five Reasons Why Healthcare Providers Need a Strong Cloud Strategy Now for Employees, Partners, and Patients.

“Physicians providing remote cardiac consultation via telehealth and surgeons overseeing delicate operations from half a world away are some of the glamorous capabilities of the healthcare cloud that get headlines, but the ability for teams of healthcare researchers to share clinical trial data with regions that would otherwise lack the proper infrastructure are just as important,” says Mike Riley, U.S. Healthcare Leader, Logicalis Healthcare Solutions. “Some providers have been deploying cloud-based apps and access for a while and others are just beginning to get into the conversation because of new applications that fit well into cloud architectures. Wherever the starting point, it requires assessing on-premises capabilities and performance as well as identifying new requirements. Logicalis is helping healthcare IT providers make informed decisions on how best to develop hybrid models to incorporate on-premises data centers and public and private clouds. We are helping healthcare IT organizations realize their vision and potential for improving the patient’s healthcare experience, advancing the health of patient populations and reducing the cost of healthcare.”

Five Reasons Why Healthcare Providers Need a Strong Cloud Strategy Now

Any healthcare provider – large or small, suburban or rural, assisted living or long-term care – needs to consider the strategic impact that the cloud brings to multiple aspects of their healthcare operations and patient care. While the cost-effectiveness of the cloud is undeniable for certain applications such as storage and backups, there are many other considerations beyond simple cost-saving discussions:

  1. Patient and Caregiver Demands. Patients and their caregivers demand new capabilities for tracking and delivering care, like personal medical records and telehealth. These applications are proving mature enough to put increasing pressure on healthcare IT organizations to deploy them sooner, rather than later, in their organizations.
  2. Imaging and Research Data Options. When it comes to the accessibility and sharing of medical images, patient records and research data such as genomics – especially among research hospitals – the sheer volume of data and incumbent storage requirements are forcing healthcare IT professionals to consider more cost-effective solutions, such as local storage for frequently accessed patient images and off-site, cloud storage for less-frequently accessed images or data.
  3. Mergers, Acquisitions and Partnerships. Healthcare organizations continue to pursue mergers, acquisitions and other types of partnerships that will bolster coordinated, cost-effective care. Disparate systems can take months to connect and share data, while a more flexible architecture in the cloud can enable healthcare IT organizations to accelerate M&A activities in weeks.
  4. Speed of Trials and Deploying New Apps. Cloud-based apps can be an attractive solution for healthcare providers that want to try new applications, make quick software changes or get to market fast with a new solution. It is much faster, and more cost-effective, to spin up a new virtual cloud system than stand up your own data center environment.
  5. Business Continuity / Disaster Recovery (BC/DR). We mentioned backups before, but the cloud offers a much more robust and scalable environment for planning and delivering business continuity options. Hybrid on-premises and off-site private cloud systems enable healthcare organizations to take advantage of local and off-site storage depending on the type of disaster recovery necessary.

“Logicalis has been working with healthcare IT teams for a long time, answering questions, providing strategies and achieving successes. We are helping healthcare organizations align their business and technical needs in ways that enhance both financial results and patient outcomes,” says Riley. “We have terrific experience in healthcare in the cloud. In 2012, we developed our own private cloud for hospital applications like workforce management. Today, we are helping hospitals develop cloud strategies, then migrating and managing workloads either in our cloud, or in public health clouds like Azure and AWS.”

About Logicalis

Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers cross industries and geographical regions; our focus is to engage in the dynamics of our customers’ vertical markets including financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, and to apply the skills of our 4,000 employees in modernizing key digital pillars, data center and cloud services, security and network infrastructure, workspace communications and collaboration, data and information strategies, and IT operation modernization.

We are the advocates for our customers for some of the world’s leading technology companies including Cisco, HPE, IBM, NetApp, Microsoft, VMware and ServiceNow.

The Logicalis Group has annualized revenues of over $1.5 billion from operations in Europe, North America, Latin America, Asia Pacific and Africa. It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange and the AIM market of the LSE, with revenues of over $6.5 billion.

For more information, visit www.us.logicalis.com.

September 26, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Logicalis Examines Digital Transformation Strategies and Challenges Around the World

Solution Provider’s Fifth Annual CIO Survey to Explore Global Trends in Cloud, IoT, Business Analytics, and Security

NEW YORK, July 19, 2017 – To determine how the roles of the CIO and IT department are evolving as organizations worldwide become more digitally enabled, Logicalis US, an international IT solutions and managed services provider (www.us.logicalis.com), has conducted a Global CIO Survey for the past four years. The survey has chronicled significant changes in the ways IT professionals work inside their organizations, outlined their greatest IT pressures and priorities, and identified emerging trends. The Logicalis 2017 survey is currently underway, and the solution provider is inviting all U.S. CIOs and other top IT professionals to take part: http://ow.ly/Ioh630dGQUt.

Last year’s survey found that distributed IT, shadow IT and IT security issues were top of mind for CIOs worldwide.  In 2016, the survey indicated a distinct shift in CIOs’ perceptions of shadow IT from a potential threat to a much more positive “distributed IT” way of operating and an essential element in their organizations’ digital transformation.  The 2016 survey also found that the pace of digital transformation had picked up considerable speed with 73 percent of firms worldwide calling themselves, to some extent, “digitally enabled.”

In the 2016 survey, security was also one of the most important universal issues on CIOs’ minds, a concern quickly validated as large-scale ransomware attacks like WannaCry and others plagued enterprise organizations throughout the world.  This year, Logicalis is taking that question a step further, asking CIOs more specific information about the kinds of threats they’re preparing for in the coming months.

“As an industry, we’ve been talking about the move toward digitization for a few years now, and today, we’re seeing significant changes taking place as organizations around the world enact strategies designed to deliver more meaningful customer-focused user experiences in the workplace and beyond,” says Vince DeLuca, CEO, Logicalis US.  “To deliver this kind of pervasive user experience, CIOs and other IT professionals are quickly adopting smart, connected technologies, and we’re going to see even more of that occur as the Internet of Things drives unimaginable changes in the way we interact with each other, gather and synthesize data, and make truly informed decisions. As a result, we would like to invite all U.S. CIOs and other top-level IT professionals to take part in Logicalis’ 2017 Global CIO Survey. By taking part, IT professionals will be able to offer their insight into the future of compute and digitization strategies and the new models of doing business that can only be made possible through the maturation of all our digital capabilities.”

Participate in the 2017 Logicalis Global CIO Survey

How will CIOs continue their journeys toward digital enablement while protecting their organizations’ data and intellectual assets along the way? To find out, Logicalis is conducting a new survey, and all U.S. CIOs and other top-level IT professionals are invited to take part.  This year’s global survey, now underway, will be available online until August 1, 2017.  The survey results will be ready for download from the Logicalis US website at www.us.logicalis.com in Q3 2017.

About Logicalis

Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers cross industries and geographical regions; our focus is to engage in the dynamics of our customers’ vertical markets including financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, and to apply the skills of our 4,000 employees in modernizing key digital pillars, data center and cloud services, security and network infrastructure, workspace communications and collaboration, data and information strategies, and IT operation modernization.

We are the advocates for our customers for some of the world’s leading technology companies including Cisco, HPE, IBM, NetApp, Microsoft, VMware and ServiceNow.

The Logicalis Group has annualized revenues of over $1.5 billion from operations in Europe, North America, Latin America, Asia Pacific and Africa. It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange and the AIM market of the LSE, with revenues of over $6.5 billion.

For more information, visit www.us.logicalis.com.

July 19, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Logicalis Healthcare Solutions Asks CIOs: What Is Your Telehealth Strategy Missing?

Solution Provider Explores Five Critical Considerations for an Effective Telehealth Design

NEW YORK, May 16, 2017 – Telehealth has long been a standalone endeavor for many healthcare organizations and something that has been kept completely separate from discussions about electronic health record (EHR) optimization. But according to  Logicalis Healthcare Solutions, the healthcare-focused arm of Logicalis US, an international IT solutions and managed services provider (www.us.logicalis.com), there is a significant – and often overlooked – interrelationship between telehealth, imaging, and EHR optimization that healthcare IT pros need to address when striving to attain a more mature, clinically-integrated, program-based telehealth solution.

“At Logicalis, we talk to a lot of healthcare CIOs and IT professionals.  And while the clear majority are thinking about and planning ways to optimize the significant investments their organizations have made in electronic health record systems, they know they’re missing some pieces of the puzzle,” says Ed Simcox, Healthcare Practice Leader, Logicalis Healthcare Solutions.  “Telehealth is one of those missing links. What few people are talking about today is the correlation between telehealth, smart image retention practices, and the optimization strategies that can maximize their returns on EHR investments.  Making telehealth a more integral part of their clinicians’ daily workflow, capturing and marrying telehealth images to each patient’s electronic health record, and making those images more easily referenceable in the EHR so they can be accessed as needed and shared across a patient’s entire care team will allow the organization to deliver a better and more affordable level of care.”

Five Critical Telehealth Considerations

For a mature telehealth solution to be truly transformational, it must be user friendly, automated and capable of leveraging integrated electronic patient information.  Whether an organization is just ramping up with telehealth or is reviewing an existing program, it’s important to look for any missed opportunities to integrate telehealth into the overall healthcare experience. To help, the healthcare IT experts at Logicalis are offering a downloadable white paper, “How to Design and Implement a Successful Telehealth Program for Your Organization,” and have identified five commonly missed considerations for effective telehealth strategies.

1.      Collaboration: Telehealth solutions are healthcare solutions enabled by technology, not a standalone solution. To eliminate the barrier between telehealth and healthcare, making the two become one practice, telehealth must be fully integrated with the healthcare organization’s EHR. That includes every aspect of the telehealth experience from scheduling to sharing clinical notes – and importantly – storing telehealth images and marrying them to the patient’s electronic record.

2.      Image Integration: In any patient encounter, there is the possibility that a variety of clinicians may need to consult one another on the patient’s care. This underscores the importance of integrating multidisciplinary images – including the clinical opinions offered based on those images – for each member of the care team to access and review.

3.      Finding Images: Unless telehealth-acquired images are properly catalogued and married to the patient’s electronic health record, they won’t be available when needed. No one will know they exist or where to find them, and they won’t be available for current opinions or longitudinal analyses. This means additional images and scans will need to be performed, exposing the patient to potentially unnecessary radiation, inconveniencing the patient and, of course, needlessly increasing costs.

4.      Documentation: When telehealth images are not stored or married to the EHR, some disciplines may not be able to charge for their consults.  As a result, today, across a wide spectrum of specialties, it is becoming commonplace for healthcare organizations to require the retention of images their physicians use to render any professional opinion – telehealth included. Additionally, if a lawsuit should occur, without properly stored images accompanying clinical notes, there will be no visual support for the clinician’s opinion.

5.      Best Patient Outcomes: Having a patient’s complete medical history on hand is vital in delivering favorable patient outcomes; since those records must include both clinical notes and images obtained via telehealth to be truly complete, the entire healthcare community must ask itself: If we don’t have the right patient history – including all relevant data – can we make the right diagnoses?

A Clinical Example

Imagine an instance in which an ophthalmology practice is providing telehealth consultations to smaller community hospitals about diabetic retinopathy. Diabetic patients need to be assessed for retinopathy annually. Rather than visiting the ophthalmologist in person, the patient’s primary care physician acquires ophthalmic images using a device connected to his cell phone, then transfers the images to an ophthalmologist for assessment. The ophthalmologist then receives the images and renders his opinion.

Who stores the images? Both doctors? And how are they stored – on a thumb drive? A server? If they aren’t married to the patient’s EHR, the images won’t be available for year-to-year comparisons, something which provides caregivers with a much more robust picture of a patient’s health and any changes taking place over time.

Perhaps the diabetic patient’s endocrinologist would also like to see the images. To enable this kind of effective image sharing, each practice needs a logical way to retain and easily retrieve the images as well as each clinician’s notes and opinions to provide a better continuum of care. This is only one example of many illustrating the “missing link” between effective telehealth strategies and EHR optimization.

About Logicalis

Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers cross industries and geographical regions; our focus is to engage in the dynamics of our customers’ vertical markets including financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, and to apply the skills of our 4,000 employees in modernizing key digital pillars, data center and cloud services, security and network infrastructure, workspace communications and collaboration, data and information strategies, and IT operation modernization.

We are the advocates for our customers for some of the world’s leading technology companies including Cisco, HPE, IBM, NetApp, Microsoft, VMware and ServiceNow.

The Logicalis Group has annualized revenues of over $1.5 billion from operations in Europe, North America, Latin America, Asia Pacific and Africa. It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange and the AIM market of the LSE, with revenues of over $6.5 billion.

For more information, visit www.us.logicalis.com.

May 16, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Logicalis Healthcare Solutions Warns Healthcare CIOs: Telehealth Has Reached Its Tipping Point

Solution Provider Says Now is the Time to Implement Telehealth Plans

NEW YORK, January 26, 2017 – It’s no secret that telehealth will be among the most talked about healthcare IT topics at HIMSS17 – a prediction perfectly aligned with last month’s revelation from the Federation of State Medical Boards (FSMB) that telemedicine is its members’ top medical regulatory issue. According to Logicalis Healthcare Solutions, the healthcare-focused arm of Logicalis US, an international IT solutions and managed services provider (www.us.logicalis.com), telehealth is at a tipping point as the lines between healthcare and telehealth continue to blur. Soon, there will be no distinction between the two – telehealth will become a natural extension of the way medical care is provided. Logicalis warns that healthcare organizations that are unprepared for this change put themselves at risk of being overwhelmed by the coming onslaught of expectations and regulations as the consumerization of IT extends to the healthcare market.  To help healthcare CIOs transition to a successful telehealth implementation, Logicalis is offering a downloadable white paper, “How to Design and Implement a Successful Telehealth Program for Your Organization.”

“Younger generations of patients are digital natives, so a concept like telehealth is not foreign to them.  When possible, they would rather see their clinicians virtually than face-to-face.  Think of it like the transition from banking in front of a teller to online banking or from shopping in a store to using Amazon – the change that’s coming in healthcare will be just as widespread and radical,” says Ed Simcox, Practice Leader, Logicalis Healthcare Solutions. “To accommodate this, the regulatory environment is changing and the way that payers reimburse for telehealth is improving. Yet, a lot of healthcare organizations are still playing a wait-and-see game.  Our advice is to take strong initial steps now, planning the implementation of their telehealth programs and blending them into their overall clinical profile so they don’t get left behind by patients and payers alike.  Implementing telehealth doesn’t happen overnight – start now or you could miss the boat.”

How Does Telehealth Fit into the ONC’s Triple Aim?

As hospitals and healthcare systems work toward the ideal of value-based care, they are under tremendous pressure from payers to deliver better population health as a whole and from an increasingly younger patient demographic to deliver a more consumer-like healthcare experience.  Understandably, these pressures have led the Office of the National Coordinator for Health Information Technology (ONC) to adopt as one of its top missions the Triple Aim, three important healthcare industry goals originally conceived by the Institute for Healthcare Improvement (IHI) for optimizing the performance of health systems.  The experts at Logicalis Healthcare Solutions point out that telehealth can contribute significantly to achieving each goal, a key indicator that telehealth’s time has come.

1.      Improve the Patient’s Care Experience: The goal of telehealth is to give patients anytime, anywhere access to quality care.  With telehealth, hospitals and healthcare systems can literally deliver the physician’s office via an app to a patient’s computer or mobile device. By taking the physical exam room or clinic out of the picture and putting the virtual version of that experience directly into the consumer’s hands, healthcare providers are taking the next step in the consumerization of healthcare IT and delivering the kind of digital service that will usher in a new frontier in medical care.

2.      Improve the Health of Populations: By making healthcare more easily accessible to entire populations of people that previously had physical or geographic limitations to receiving it, telehealth can improve the health of entire populations. Imagine, for example, a senior citizen who has trouble walking and can no longer drive – simply getting to the doctor for diagnoses and periodic followup examinations may be difficult which means such patients often forego recommended care.  Imagine, too, the difficulty for families who don’t have ready access to a reliable vehicle – how will they visit the doctor in person? Telehealth gives them an alternate solution.

3.      Reduce Per Capita Costs of Healthcare: When providers make it easier for patients to consume healthcare, patients become more compliant – and, typically, as compliance with medical advice improves, so does the patient’s health. By monitoring chronic conditions, for example, via telehealth, healthcare organizations can bend the cost curve for an entire population of at-risk people, improving each individual’s overall health and reducing the cost of care as a result.

About Logicalis

Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers cross industries and geographical regions; our focus is to engage in the dynamics of our customers’ vertical markets including financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, and to apply the skills of our 4,000 employees in modernizing key digital pillars, data center and cloud services, security and network infrastructure, workspace communications and collaboration, data and information strategies, and IT operation modernization.

We are the advocates for our customers for some of the world’s leading technology companies including Cisco, HPE, IBM, NetApp, Microsoft, VMware and ServiceNow.

The Logicalis Group has annualized revenues of over $1.5 billion from operations in Europe, North America, Latin America and Asia Pacific. It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange and the AIM market of the LSE, with revenues of over $6.5 billion.

For more information, visit www.us.logicalis.com.

January 26, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Logicalis Global Survey: Digital Brings Fresh Challenges for Three-Fourths of CIOs

Solution Provider Says Distributed IT, Shadow IT Departments, and Data Security Risks Are Top of Mind for IT Leaders as Businesses Respond to Threats from Digital Disrupters Worldwide

NEW YORK, October 24, 2016 – A new study by Logicalis, an international IT solutions and managed services provider (www.us.logicalis.com), examined the significant challenges facing CIOs worldwide as they enable businesses in every market segment to respond to threats posed by digital disrupters like Uber and Airbnb.  The 2016 Logicalis Global CIO Survey, now in its fourth year, polled over 700 CIOs worldwide. According to the survey, distributed IT, shadow IT departments and data security are among the biggest issues facing CIOs today. Download a copy of the report, “Digital Enablers: The Challenges Facing CIOs in an Age of Digital Transformation,” here: http://ow.ly/sRjQ305o2f1.

The Logicalis study also revealed that the pace of digital transformation is gathering speed with 73 percent of firms around the world, to some extent, now calling themselves “digitally enabled.” Overall, the survey showed that digital adoption conforms to an innovation bell curve in which:

  • Digitally enabled innovators, or digital disrupters, now account for 7 percent of businesses.
  • Early adopters comprise 22 percent of businesses worldwide.
  • An early majority accounts for 45 percent of firms, while 22 percent fall into the late majority category.
  • And laggards, or those not digitally enabled at all, account for just 5 percent of businesses around the globe.

“This speaks both to the huge benefits that digital transformation brings,” says Mark Rogers, Chief Executive Officer, Logicalis Group, “but also to the scale of the challenge posed by digital disrupters and early transformers – while such a rapid transformation almost certainly means big changes for CIOs and IT departments.”

Big Challenges for CIOs

This rapidly changing environment does indeed pose big challenges for CIOs, the survey found.  CIOs have, for instance, less control over IT spending than ever before – 40 percent of CIOs now say they make 50 percent or fewer of their companies’ IT spending decisions.

This trend is also reflected in the frequency with which CIOs are bypassed altogether – with line of business buying technology without involving IT at all.  The proportion reporting that this happens often, very often or most of the time has risen from 29 percent in 2015 to 39 percent in 2016.

Distributed IT and the Shadow IT Department

One result of this loss of control is a move away from centralized IT, with more and more CIOs now operating in “distributed” IT environments.  Perhaps surprisingly, this decentralization of IT, which is a natural extension of “shadow IT,” is no longer seen as subversive, however, and is instead viewed as a positive and essential element of digital transformation.

For example, though the vast majority of CIOs (83 percent) report that line of business departments now employ IT people whose role is to support business function-specific software, applications and cloud services – essentially acting as shadow IT departments – CIOs seem content to work with them.  In fact, more than one-fifth of the world’s IT leaders (22 percent) report working with these “shadow IT departments” on a daily basis, while 41 percent report doing so at least weekly.

“The challenge for IT departments and CIOs is to find ways to support these specialists effectively,” says Vince DeLuca, Chief Executive Officer, Logicalis US, “securing the infrastructure, applications and vital data without stifling the ‘shadow innovation’ their skills support.”

Security Challenges

Together, the combination of the Internet of Things (IoT), distributed IT, and the increased pervasiveness of applications into the very core of the business – along with an ever-evolving threat landscape – represents a perfect security storm.

As a result, the CIOs surveyed cited security as far and away the biggest challenge related to the increased use of cloud services.  More than three quarters (78 percent) pointed to security as a challenge, with related issues like data sovereignty (47 percent) and local data regulations (37 percent) coming in second and third.

Looking at security threats in more detail, CIOs expect the prevalence of increasingly sophisticated threats (61 percent) to be the No. 1 issue for the next 12 months, while issues like ransomware and corporate extortion were highlighted by more than half (56 percent).

Looking Outside for Help

The sheer range of issues facing CIOs as a result of their organizations’ digital transformation means the pressure to hand off day-to-day technology management, to focus on strategy, and to reframe IT departments as internal service providers is now greater than ever.

In response, CIOs are increasingly seeking partner-led and partner-delivered services.  This year, one-fourth (24 percent) of the CIOs surveyed say they outsource most (more than 50 percent) of their IT, while the number outsourcing none or just 10 percent of their IT has dropped dramatically – falling respectively to 9 percent (compared to 13 percent in 2015) and 19 percent (compared to 26 percent in 2015).

“As digital innovation accelerates, the winners will create new customer experiences, make faster and better decisions through smarter collaboration, and create new digital business models and revenue streams securely,” Rogers says. “CIOs and IT leaders can play a leading role in enabling that innovation, drawing on skills from insightful partners to help shape their businesses and lead their sectors through the application of digital technologies.  I am delighted that Logicalis is already helping clients to plan their digital journeys, releasing the creativity that runs through their workforces and using digital technology to deliver outstanding results.”

About Logicalis

Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers cross industries and geographical regions; our focus is to engage in the dynamics of our customers’ vertical markets including financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, and to apply the skills of our 4,000 employees in modernizing key digital pillars, data center and cloud services, security and network infrastructure, workspace communications and collaboration, data and information strategies, and IT operation modernization.

We are the advocates for our customers for some of the world’s leading technology companies including Cisco, HPE, IBM, NetApp, Microsoft, VMware and ServiceNow.

The Logicalis Group has annualized revenues of over $1.5 billion from operations in Europe, North America, Latin America and Asia Pacific. It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange and the AIM market of the LSE, with revenues of over $6.5 billion.

For more information, visit www.us.logicalis.com.

October 24, 2016 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Logicalis US to CIOs: Don’t be Held Hostage by Ransomware

Solution Provider IDs Five Proactive Steps CIOs Can Take Now

NEW YORK, September 12, 2016 – Ransomware, which holds business data hostage until a fee is paid, has taken a sharp upturn this year. In fact, a recent industry study found that nearly half of all U.S. businesses have experienced at least one ransomware attack in the past year alone. While organizations wrestle with the ever-pressing issue of whether to pay or not to pay if they’re victimized, Logicalis US, an international IT solutions and managed services provider (www.us.logicalis.com), suggests CXOs focus first on how to protect, thwart and recover from a potential attack before developing a pay or don’t-pay policy.

“Ransomware has become one of the most sophisticated criminal enterprises the world has ever seen,” says Ron Temske, Vice President, Security Solutions, Logicalis US. “As anyone in the business of cybersecurity knows, we’ve long battled those who simply wanted to create chaos and disruption. We’ve seen nation states attack both military and civilian targets and ‘hacktivists’ who act for various social causes.  But ransomware is different in one key way: It’s all about the money.  Ransomware is a business, complete with sophisticated cybercrime-as-a-service offerings and world-class customer support to ensure its victims’ files are returned expeditiously once the ransom is paid. It’s a service business approaching $1 billion in annual revenue, something that would be heralded as an accomplishment if it weren’t based on such nefarious principles. The business of ransomware has even spawned a network of affiliates that provide redirection of an exploit kit for a cut of the profits.”

Five Ways to Respond to the Threat from Ransomware

To be ready for an attack before it happens, to detect and stop it while it’s happening, or to recover from it after it happens takes planning. To help, Logicalis’ security experts have compiled a list of the top five ways to respond to the threat ransomware poses today.

  1. Create a Modern Defense: Traditional signature-based anti-virus solutions are good to have, but they aren’t up to the job of thwarting a sophisticated ransomware attack.  Neither is your traditional stateful firewall. As a result, it is critically important to plan for the possibility of an attack by developing comprehensive visibility and access to extensive details on how the malware entered the organization’s environment in the first place. IT pros who are serious about heading ransomware off at the pass should focus intently on modern next-generation anti-malware and firewall solutions that can stop an attack before it starts.
  2. Take an Architectural Approach: In some limited situations, point solutions can be effective, but not with ransomware. The most effective way to address the threat posed by ransomware and other pervasive cyberattacks is to take a holistic architectural approach to security that encompasses the entire network including its systems and endpoints as well as the organization’s cloud and mobile strategies. Because so many of today’s threats are automated, solutions that rely on human intervention to detect and respond are neither affordable nor effective, making automation and orchestration key principals in a solid security architecture design.
  3. Prevent the Spread of Malware: If an attacker’s malware does enter the network, it has the ability to spread like a fast-moving cold among passengers on an airplane.  The key at this stage is to compartmentalize data using network micro-segmentation strategies that make it more difficult for malware to spread laterally within the environment.
  4. Plan Your Recovery: The unfortunate truth is, despite the security industry’s best efforts, no organization is entirely immune to attack.  Therefore, it’s critical to examine how the organization will recover if it is breached. First, be sure you’re backing up. Second, test, test and re-test the backup and restore process; a backup is only valuable if the data can actually be restored when it’s needed.  It’s also important to ensure that the restore can be done at the system level since file-based recovery may not be enough. Consider, too, how much redundancy is required; if the organization is hit, do you have an uncorrupted source from which you can immediately recover? And be sure to weigh the costs of various solutions against the cost of potential loss or downtime – not all data is equally valuable, which means not all data needs the same level of protection.
  5. Create a Pay or No-Pay Policy: Finally, the big question: To pay or not to pay? No vertical market is having a tougher time facing this question than healthcare is today; whether it’s critical patient-care data that hackers hold hostage or the threat of hefty regulatory fines imposed when protected patient health information (PHI) is breached, healthcare organizations have become prime targets for ransomware attacks. Before any organization – healthcare or otherwise – pays a ransom, however, Temske suggests examining how much damage will be done if you don’t pay. Do you have an uncompromised data backup from which you can restore? What is the cost to restore vs. pay – both monetarily and in terms of the business’ ability to function in the meantime? Ultimately, the decision comes down to how business-critical the compromised data is to the organization. If you do decide to pay, Temske has one word of advice: “Negotiate. In most cases, you can talk the price down, so it may make sense to consider not paying the first amount offered.”

About Logicalis
Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers cross industries and geographical regions; our focus is to engage in the dynamics of our customers’ vertical markets including financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, and to apply the skills of our 4,000 employees in modernizing key digital pillars, data center and cloud services, security and network infrastructure, workspace communications and collaboration, data and information strategies, and IT operation modernization.

We are the advocates for our customers for some of the world’s leading technology companies including Cisco, HPE, IBM, NetApp, Microsoft, VMware and ServiceNow.

The Logicalis Group has annualized revenues of over $1.5 billion from operations in Europe, North America, Latin America and Asia Pacific. It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange and the AIM market of the LSE, with revenues of over $6.5 billion.

For more information, visit www.us.logicalis.com.

September 12, 2016 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Logicalis Healthcare Solutions to CIOs: The Success of Your Telehealth Solution Involves Much More than Technology

Solution Provider Offers Six Ways to Enhance the Patient’s User Experience (UX)

NEW YORK, June 7, 2016 – The adoption of telehealth solutions is clearly on the rise among healthcare providers, an increase significantly bolstered as large employers embrace the technology. Studies show at least 74 percent of the nation’s largest employers plan to offer telehealth benefits this year, and experts estimate virtual consults will increase a stunning 62 percent by 2020. While the numbers are encouraging, however, they may not provide an accurate indicator of telehealth’s future success.  According to Logicalis Healthcare Solutions, the healthcare-focused arm of Logicalis US, an international IT solutions and managed services provider (www.us.logicalis.com), one of the most important factors in the success or failure of any telehealth solution comes down to just one critical question: Are the provider’s patients comfortable using it? It’s just as much about the user experience (UX) as it is the technology used to build it.

“With all the attention being paid to the technological aspect of telehealth, it’s also critical for healthcare organizations to pay close attention to the way they replicate the face-to-face experience in the virtual world,” says Kim Garriott, Principal Consultant, Healthcare Strategies, for Logicalis Healthcare Solutions. “If the entire telehealth experience doesn’t feel comfortable to the patient, the best technology in the world won’t make it a success. The key is to minimize the differences between practicing telemedicine and simply practicing medicine – for telehealth to succeed, the two must become one.”

Six Ways to Enhance the Patient’s Telehealth Experience

When patients have a positive experience with telemedicine, they are more likely to use the service again.  Creating the right environment, therefore, is as important as choosing the right technology, something a solution provider experienced in the healthcare market can help the provider accomplish. Logicalis’ telehealth experts have identified six important factors CIOs need to consider and collaborate with their practitioners about before launching a telehealth initiative.

  1. Focus on First Impressions: When people enter a doctor’s office or hospital, their first experience with that provider is usually in the waiting room.  Often, there are televisions running loops of educational healthcare videos. There are handouts on tables and a receptionist to speak with.  Why should the virtual world be any different? When planning a telehealth solution, it’s important to think through the UX that each patient will have from the time they make an appointment until their visit is complete, and that includes the few minutes that may transpire between the time they sign on until the time the doctor sees them.  Is the screen blank and the patient left to multitask, wondering if they’ve been disconnected? Or is there a lively virtual waiting room with information available while they wait? This first impression sets the stage for the entire visit and may determine whether or not the patient embraces or rejects telemedicine as a whole.
  2. Stage the Location: Before implementing a telehealth solution, think carefully about the physical location where the consults will take place. Consider placing the physician’s endpoint in the doctor’s office, with an orderly bookshelf filled with medical journals behind the physician, or perhaps in an examination room with the exam table located directly behind the doctor’s seat and his or her framed credentials placed purposefully within sight.  If patient consults take place in a pharmacy or other clinical setting, the same holds true; the patient’s endpoint should be in a comfortable, nicely appointed setting. In telehealth’s earliest days, many televisits took place with patients sitting in a stark, white, uninviting, sterile cubby with nothing more than a workstation and a chair. This kind of environment is not conducive to an open and personal discussion. The idea is to give the patient confidence in both the process and the doctor, and to make the televisit look and feel as similar to a face-to-face examination as possible.
  3. Choose a Quiet Spot: Whether the telehealth endpoint is located in a practitioner’s office or a local pharmacy, never place it out in the open where people are walking by or where the typical ebb and flow in the office or retail environment will distract either the patient or doctor while they talk. The environment should be completely quiet – eliminate all background noise so both parties can focus 100 percent of their attention on their interaction.
  4. Guard the Patient’s Privacy: Privacy is as important online as it is in the examination room.  Whether a visit takes place in person or online, patients may need to disrobe to show a condition or injury to the doctor; they won’t feel comfortable if their virtual exam room does not seem private. Online patients expect – and deserve – the same courtesies as those being treated in person, an important consideration when deciding where to locate a telehealth solution inside the practice, pharmacy or physician’s home.
  5. Dress for Success: The way the doctor looks may influence how the patient feels about the overall experience, particularly so with those new to telemedicine. Therefore, practitioners should “dress for success,” wearing what they normally wear to work – whether that’s a suit and tie or a lab coat – in front of the camera.
  6. Always Make Eye Contact: Look the patient in the eye, not the computer. When patients and doctors interact in person, body language plays an important role; doctors may look at a chart while speaking to the patient, but the way they move and hold their bodies still says, “I’m paying attention.” Those nuances are lost in the virtual world, so it’s critical to make eye contact with the patient, and that means looking into the camera, not staring at the patient’s image on the screen.  It may feel unnatural at first, but it will give the patient a sense of connectedness with the doctor even though they may be many miles apart.

Want to Learn More?

About Logicalis

Logicalis is an international IT solutions and managed services provider with a breadth of knowledge and expertise in communications and collaboration; data center and cloud services; and managed services.

Logicalis employs over 4,000 people worldwide, including highly trained service specialists who design, deploy and manage complex IT infrastructures to meet the needs of over 6,500 corporate and public sector customers. To achieve this, Logicalis maintains strong partnerships with technology leaders such as Cisco, HP, IBM, EMC, NetApp, Microsoft, VMware and ServiceNow on an international basis. It has specialized solutions for enterprise and medium-sized companies in vertical markets covering financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, helping customers benefit from cutting-edge technologies in a cost-effective way.

The Logicalis Group has annualized revenues of over $1.5 billion from operations in Europe, North America, Latin America and Asia Pacific and is one of the leading IT and communications solution integrators specializing in the areas of advanced technologies and services.

The Logicalis Group is a division of Datatec Limited, listed on the Johannesburg and London AIM Stock Exchanges, with revenues of over $6 billion.

For more information, visit www.us.logicalis.com.

June 7, 2016 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Logicalis US Asks 10 Tough Security Questions Every CIO Must Be Able to Answer

NEW YORK, April 19, 2016 – The most important thing CIOs in any industry need to know about IT security, according to Logicalis US, an international IT solutions and managed services provider (www.us.logicalis.com), is that, despite the hype, the fear and the complexity of available solutions, securing digital assets is fundamentally about managing risk.

“It’s important for IT professionals to take their IT security risks seriously,” says Ron Temske, Vice President, Security Solutions, Logicalis US.  “The first thing that has to be established is what you are trying to protect, and whether or not all of your digital assets need the same level of protection.  Most organizations don’t think that way; they see security as a single, across-the-board, ubiquitous solution.  People often think if they have a firewall and anti-virus in place, they’re secure. Others believe no one is targeting them. In both cases, nothing could be farther from the truth. If all you have is traditional antivirus and a firewall, you might as well give your information away – and you might be doing just that. Once a threat moves beyond the firewall, you lose visibility and control of that threat, and that can happen as innocently as having an employee who unwittingly plugs a USB infected with malicious code into their desktop or laptop.  The biggest unpatched security vulnerability you have is your people.  And even if your organization isn’t high profile, your unsecured IT can become a back door for cybercriminals trying to break into your partners’ or clients’ systems. The solution is to develop and implement a comprehensive security program that spans the entire attack continuum – before, during and after an attack.”

This is why, Logicalis experts say, it is critical to know what you are trying to protect against.  A common acronym used among security professionals is CIA, which stands for Confidentiality, Integrity and Availability.

  • Confidentiality is primarily associated with protecting the assets that would cause the client harm if they were disclosed – think patient records in a hospital setting or credit card numbers on a major retail site.
  • Integrity is about ensuring data remains accurate and unaltered – patient prescription information is a good example.
  • Availability is about ensuring that business-critical assets are accessible when needed – consider the importance of medical personnel knowing a patient’s allergies.

To develop a plan that meets CIA objectives, Logicalis suggests organizations embrace two important truths: First, because cybercrime has proven to be a highly profitable venture, everyone has valuable information that criminals want.  And second, eventually, every business will experience some sort of breach.

Before designing and implementing security solutions to mitigate those risks, Logicalis suggests organizations partner with a solution provider experienced in security measures that can perform a vulnerability assessment to identify areas where the organization’s attack surface can be reduced.  Also helpful, the company says, is examining services like Logicalis’ Managed Security offering which can help IT pros focus on their business rather than being distracted by varying degrees of cyber threats and related security posture changes.

“Businesses often put off creating comprehensive security solutions because they fear the price tag, but there’s no need for that,” says Jason Malacko, IT security expert, Logicalis US.  “It’s true that there is no silver bullet.  Security is a process, not a product. People who want to find the ‘one thing’ that will protect their entire organization won’t find that because it doesn’t exist.  That’s because, with mobility and IoT, there is no single perimeter to protect anymore.  Security is more complex than that, and it’s our job as security experts to take that complexity out of the equation while helping our clients protect their digital assets as fully as possible.  But that doesn’t mean people have to deplete their budgets; the key is to match the solution to the client’s actual – rather than perceived – business needs. No one should buy a $1,000 safe to protect a $100 bill.”

10 Security Questions Every CIO Must Be Able to Answer

Cybercrime is an insidious business; it happens in plain sight, avoids detection and causes damage quickly.  There are even cybercrime-as-a-service offerings available to criminals who lack the technical know-how to reap the big jackpots capable of totaling tens of millions of dollars.  So, how do you prepare your organization to overcome an eventual attack? According to Logicalis, the solution begins by answering 10 important questions:

  1. If you knew that your company was going to be breached tomorrow, what would you do differently today?
  2. Has your company ever been breached? How do you know?
  3. What assets am I protecting, what am I protecting them from (i.e., theft, destruction, compromise), and who am I protecting them from (i.e. cybercriminals or even insiders)?
  4. What damage will we sustain if we are breached (i.e., financial loss, reputation, regulatory fines, loss of competitive advantage)?
  5. Have you moved beyond an “inside vs. outside” perimeter-based approach to information security?
  6. Does your IT security implementation match your business-centric security policies? Does it rely on written policies, technical controls or both?
  7. What is your security strategy for IoT (also known as “the Internet of threat”)?
  8. What is your security strategy for “anywhere, anytime, any device” mobility?
  9. Do you have an incident response plan in place?
  10. What is your remediation process? Can you recover lost data and prevent a similar attack from happening again?

Want to Learn More?

About Logicalis

Logicalis is an international IT solutions and managed services provider with a breadth of knowledge and expertise in communications and collaboration; data center and cloud services; and managed services.

Logicalis employs over 4,000 people worldwide, including highly trained service specialists who design, deploy and manage complex IT infrastructures to meet the needs of over 6,500 corporate and public sector customers. To achieve this, Logicalis maintains strong partnerships with technology leaders such as Cisco, HP, IBM, EMC, NetApp, Microsoft, VMware and ServiceNow on an international basis. It has specialized solutions for enterprise and medium-sized companies in vertical markets covering financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, helping customers benefit from cutting-edge technologies in a cost-effective way.

The Logicalis Group has annualized revenues of over $1.5 billion from operations in Europe, North America, Latin America and Asia Pacific and is one of the leading IT and communications solution integrators specializing in the areas of advanced technologies and services.

The Logicalis Group is a division of Datatec Limited, listed on the Johannesburg and London AIM Stock Exchanges, with revenues of over $6 billion.

For more information, visit www.us.logicalis.com.

April 19, 2016 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Logicalis US Explores the Impact of a Pending U.S. Interest Rate Hike on IT

Solution Provider Suggests CIOs, CTOs Ask Their CFOs Five Important Questions Now

NEW YORK, December 8, 2015 – It has been almost six years since the Federal Reserve raised interest rates, but if market indicators are correct, the central bank may vote to do just that when it meets later this month. What do interest rate hikes have to do with technology adoption? According to Logicalis US, an international IT solutions and managed services provider (www.us.logicalis.com), quite a lot.

“Because it hasn’t happened for so long, a rise in the interest rate will have a cascading effect on business that organizations may find difficult to anticipate,” says Rich Pirrotta, CFO, Logicalis US. “CIOs who have already prepared their budgets for 2016 may want to revisit their plans and talk with their CFOs about sales projections, access to capital and anticipated cap-ex spends to ensure they’re ready. They should also investigate the smartest ways to finance their IT purchases if the interest rate increase does indeed occur.”

Five Important Questions CIOs Should Ask Their CFOs Now
Logicalis US says CIOs and CFOs should have proactive discussions today about capital purchases planned for 2016 in anticipation of a possible interest rate hike during the first quarter of the new year.  To help, Logicalis US finance experts Rich Pirrotta and Todd Yaekle, Vice President of Finance, suggest the following five questions as conversation starters:

1. Can we access the capital we need for 2016 IT projects? The risk profile for organizations looking for capital today is already fairly high, and if rates go up, it could go even higher further restricting access to capital.
2. Should we be thinking about leasing? In the past, CIOs and CFOs considered leasing only when they were able to negotiate favorable terms.  With an interest rate hike pending, however, the decision about turning to leasing will be less about terms and more about the weighted cost of capital. Leasing costs, as a rule of thumb, don’t increase proportionately with capital interest rates. Imagine, for example, the fed agrees on a 25-basis-point increase; interest on debt will rise by that same 25 basis points, while the cost of leasing may only increase 10 to 15 basis points. As a result, as interest rates rise, constrained access to capital will make leasing a much more inviting option.
3. How can we better negotiate with suppliers to mitigate the impact? Instead of negotiating with technology suppliers on the price of their IT purchases, consider negotiating on terms instead.  If you have net 30 terms now, how would a change to net 45 impact your business? CIOs and CFOs should be talking now about the vendor terms and conditions that could help offset the costs incurred due to an interest rate increase.
4. What will a stronger U.S. dollar mean to international sales? An increase in interest rates yields benefits in terms of strengthening the U.S. dollar, but for organizations doing business abroad, it also creates questions about the validity of existing sales forecasts.  If forecasts change, what impact will there be on the business and its ability to fund proposed capital expenses?
5. As the CIO or CTO, what can I do that will help? This may be the perfect time for organizations that have been considering a move to the cloud to consider taking the next step.  Are there cost savings that could be gleaned from a move to a hybrid cloud strategy? Would tapping as-a-service IT offerings save costs internally?  What savings might be possible by partnering with an experienced managed services provider?  These are just a few of the questions top technology pros should be asking themselves now as they look for ways to drive value and innovation in the coming year.  If considerations like these have been on the back burner, it might be time to accelerate those plans.
Want to Learn More?
  • The real value of a business’ IT infrastructure comes from its use, not its ownership.With an interest rate hike pending, leasing can provide a valuable resource for organizations considering a major technology purchase in the coming year.Learn more here:http://ow.ly/VzKGj.
  • Is now the time to consider outsourcing internal “lights-on” tasks like 24x7x365 monitoring and management of your IT systems to an experienced partner? Read about the six surprise benefits of managed services, watch a video about managed services, find out how managed services works, then explore the business benefits of managed services here: http://ow.ly/V1WCa.
  • Wondering if a move to the cloud could save your business money? Take part in a Cloud Readiness Workshop to find out: http://ow.ly/V1Ytl.

About Logicalis
Logicalis is an international IT solutions and managed services provider with a breadth of knowledge and expertise in communications and collaboration; data center and cloud services; and managed services.

Logicalis employs over 4,000 people worldwide, including highly trained service specialists who design, deploy and manage complex IT infrastructures to meet the needs of over 6,500 corporate and public sector customers. To achieve this, Logicalis maintains strong partnerships with technology leaders such as Cisco, HP, IBM, EMC, NetApp, Microsoft, VMware and ServiceNow on an international basis. It has specialized solutions for enterprise and medium-sized companies in vertical markets covering financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, helping customers benefit from cutting-edge technologies in a cost-effective way.

The Logicalis Group has annualized revenues of over $1.5 billion from operations in Europe, North America, Latin America and Asia Pacific and is one of the leading IT and communications solution integrators specializing in the areas of advanced technologies and services.

The Logicalis Group is a division of Datatec Limited, listed on the Johannesburg and London AIM Stock Exchanges, with revenues of over $6 billion.

For more information, visit www.us.logicalis.com.

December 8, 2015 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.