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Providers Say Agfa Healthcare Has Room for Improvement as an Imaging Partner

OREM, Utah – Wednesday, February 20, 2013 – Agfa HealthCare’s stated core belief is centered around helping imaging providers succeed, yet a majority of  U.S. clients interviewed by KLAS report gaps in reaching desired results when using Agfa as a vendor. The reasons and other details can be found in the new KLAS vendor-specific report Agfa HealthCare Study 2013: Partnering with Agfa in 2013.

Throughout 2012, KLAS published a series of reports focused on imaging solutions. These reports, as well as discussions with providers, revealed that Agfa was losing client loyalty in some areas due to weak customer relations. In order to further understand this situation, KLAS launched a performance study to specifically evaluate Agfa. With the exception of x-ray equipment and speech recognition systems, Agfa receives second-tier scores across their suite of imaging solutions. However, as provider concerns grow around Agfa as a partner, there is a clear opportunity for Agfa-and other imaging vendors-to improve in helping their clients succeed.

Even with the challenges Agfa faces, they are showing early signs of success and leadership in several aspects of enterprise imaging. One of Agfa’s strengths is scaling IMPAX PACS in large, complex provider organizations. Scalability is an attribute that is important to some providers.

“This report is aimed not just at measuring how well Agfa is currently delivering synergistic solutions to their clients,” says Matt Terry, research director at KLAS and report author, “but its purpose is to also look into user perceptions and provider confidence in moving forward with Agfa.”

Other imaging vendors mentioned in this report include Merge Healthcare, McKesson, FUJIFILM, GE Healthcare, Philips, Carestream, and Siemens. To learn more about this vendor-specific report, the strategic imaging partners in the study, and the related reports published in 2012, providers and vendors can check out the full report, Agfa HealthCare Study 2013: Partnering with Agfa in 2013. This is a vendor-specific report and is available to healthcare providers at a significant discount. To purchase, visit www.KLASresearch.com/KLASreports.

About KLAS
KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and to be counted. Working with thousands of healthcare executives and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems to deliver timely reports, trends, and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. KLAS was founded in 1996, and KLAS’ staff and advisory board members average 25 years of healthcare information technology experience. For more information, go to www.KLASresearch.com, email marketing@KLASresearch.com, or call 1-800-920-4109 to speak with a KLAS representative. Follow KLAS on Twitter @KLASresearch.

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February 18, 2013 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 15 blogs containing almost 5000 articles with John having written over 2000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 9.3 million times. John also recently launched two new companies: InfluentialNetworks.com and Physia.com, and is an advisor to docBeat. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit.

Filed Under: Healthcare  Healthcare IT  Healthcare IT Vendor
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As ICD-10 Takes Main Stage, Consulting Strategies Play Leading Role

Questions about technology readiness abound while preparation for ICD-10 complexity continues to grow

Orem, Utah – February 12, 2013 – While preparation for ICD-10 intensifies, questions surrounding EMR vendor readiness and ICD-10-related technologies are surfacing. In the KLAS report, ICD-10 Perception 2012: Can Technology Relieve Readiness Issues?, the second report of a two-part series, KLAS discusses how leading providers around the country are utilizing third-party consulting firms to help them overcome these and other key ICD-10 challenges, including staff readiness, training, and technology.

The report reveals that providers rated EMR vendors Cerner, Epic, and Siemens highest in their ICD-10 preparedness, whereas Allscripts and MEDITECH rate lowest. Among the technologies providers are utilizing for the ICD-10 transition is computer-assisted coding, which the majority of the market is looking to 3M for. This report, which will be further discussed in an upcoming live webinar hosted by KLAS, explores 3M, The Advisory Board, Allscripts, Cerner, CPSI, Deloitte, Epic, HMS, McKesson, MEDITECH, Nuance, OptumInsight, Precyse, PwC, QuadraMed, and Siemens.

Part one of this series, the KLAS report entitled ICD-10 Consulting: Roadmap to a Successful Transition, was released December 3, 2012.This report discusses how providers expect to use consulting firms in their future preparation and ICD-10 transition plans. KLAS found that the vast majority (84 percent) of providers had engaged a consulting firm for ICD-10 roadmap/gap analysis. The Advisory Board tops the ranking in this category with high praise for quality roadmaps and best-practice sharing, though findings are showing that Deloitte has the largest and most complex engagements of any firm. Training was the second most frequent type of engagement, with the Precyse University offering standing out. The report also included 3M, The Advisory Board, Aspen Advisor, Cerner, Deloitte, Ernst & Young, maxIT, Precyse, PwC, and Siemens.
To learn more about these two ICD-10 reports and for more information about the February webinar, please visit www.KLASresearch.com/KLASreports. Additional ICD-10 resources in 2013 include a computer-assisted coding study and a clinical documentation improvement study, which are available to provider members.

About KLASKLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and to be counted. Working with thousands of healthcare executives and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems to deliver timely reports, trends, and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. KLAS was founded in 1996, and their staff and advisory board members average 25 years of healthcare information technology experience. For more information, go to www.KLASresearch.com, email marketing@KLASresearch.com, or call 1-800-920-4109 to speak with a KLAS representative. Follow KLAS on Twitter @KLASresearch.

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February 14, 2013 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 15 blogs containing almost 5000 articles with John having written over 2000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 9.3 million times. John also recently launched two new companies: InfluentialNetworks.com and Physia.com, and is an advisor to docBeat. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit.

Filed Under: EMR  Healthcare
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Physician Satisfaction with Best-of-Breed EDIS 59% Higher than Enterprise Systems

KLAS reports voice of the physician in new emergency department information systems report

Orem, Utah – Feb. 7, 2013 - Emergency department physicians interviewed by KLAS cite better clinical decision support, overall usability, and accuracy of documentation as the primary reasons satisfaction with best of breed is higher than with enterprise emergency department information systems (EDIS). The results can be found in a recently published report, EDIS 2013: Revealing the Physicians’ Voice.

“For years KLAS has heard physicians express passionate concerns over the impact that inefficient and inadequate emergency department systems can have on their ability to deliver patient care,” says report author Erik Bermudez.

The study compares the performance differences between EDIS offerings in facilitating ED efficiency, documentation quality, patient safety, and interoperability. Vendors included in the report are Allscripts, Cerner, Epic, MEDHOST, MEDITECH, Picis, T-System, and Wellsoft.

Although best-of-breed systems score higher overall, physicians report that enterprise systems have advantages in interoperability, the continuation of care, and communicating with other departments within the hospital.

For more detailed information on each vendor’s performance and the KLAS report EDIS 2013: Revealing the Physicians’ Voice, visit KLAS online at www.KLASresearch.com/reports. The report is available online to healthcare providers and vendors. Providers receive a significant discount off the standard retail price.

About KLAS
KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and to be counted. Working with thousands of healthcare executives and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems to deliver timely reports, trends, and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. KLAS was founded in 1996, and their staff and advisory board average 25 years of healthcare information technology experience. Follow KLAS on Twitter at www.twitter.com/KLASresearch.

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February 11, 2013 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 15 blogs containing almost 5000 articles with John having written over 2000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 9.3 million times. John also recently launched two new companies: InfluentialNetworks.com and Physia.com, and is an advisor to docBeat. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit.

Filed Under: EMR
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Rex Hospital Selects Merge Hemo to Image-Enable Enterprise EHR

Integrated Solution Delivers Real-Time Documentation for the Cardiac Cath Lab

CHICAGO, Jan. 21, 2013 (GLOBE NEWSWIRE) — Merge Healthcare Incorporated (Nasdaq:MRGE), a leading provider of clinical systems and innovations that seek to transform healthcare, today announced that Rex Hospital, a member of UNC Health Care, has implemented Merge Hemo™ to automate their cath lab processes into their electronic patient record.

“Our cardiovascular volume has been growing by 20% annually for the past few years and we expect that growth to continue into the future,” explained Diana Massa, Director, Heart and Vascular Services, Rex Hospital. “With plans for future expansion, we were looking for a best-of-breed solution that will help us standardize processes across seven heart, vascular and interventional radiology labs. With the help of the Merge Hemo system and consulting from Merge experts, we will significantly improve the workflow and efficiency throughout the department so we can deliver the best possible service to our patients.”

“As we evaluated the options, we selected Merge Hemo because of the workflow efficiencies it offered,” added Tom Hasley, Director of Clinical Systems for Heart and Vascular, Rex Hospital. “The ease of use, simplified touch-screen interface and ability to reduce manual entry of data will allow us to deliver the best possible care in the most efficient fashion. This will benefit our technologists, nurses, physicians, the department as a whole, and most importantly, our patients.”

Currently running in over 500 cardiac cath labs in some of the country’s largest health systems, Merge Hemo captures real-time data and documents procedural events to enable efficient workflow. “We are extremely proud that Merge Hemo has maintained its number one status as the category leader in cardiology hemodynamics with KLAS for two years running,” said Jeff Surges, CEO of Merge Healthcare. “We have worked diligently to ensure Merge Hemo provides seamless EHR integration, enhances workflow and reporting and provides quality patient care.”

The Merge Cardiology suite also includes Merge Cardio™, an enterprise-level image and information system that provides a single point of entry to the patient’s complete cardio record spanning all cardiac modalities.

For more than 20 years, Merge Cardiology Solutions have been developed through a partnership with cardiologists and clinical staff, providing systems and tools with workflow and reporting that physicians are familiar with and comfortable using. This makes adoption of these systems successful so hospitals, labs and patients can benefit from the efficiencies and cost savings that come from best-of-breed information and imaging solutions.

About Merge

Merge is a leading provider of clinical systems and innovations that seek to transform healthcare.  Merge’s enterprise and cloud-based solutions for image intensive specialties provide access to any image, anywhere, any time. Merge also provides health stations, clinical trials software and other health data and analytics solutions that engage consumers in their personal health. With solutions that are used by providers and consumers and include more than 20 years of innovation, Merge is helping to reduce costs and improve the quality of healthcare worldwide. For more information, visit merge.com.

The Merge Healthcare logo is available at http://www.globenewswire.com/newsroom/prs/?pkgid=10757

Cautionary Notice Regarding Forward-Looking Statements

The matters discussed in this news release may include forward-looking statements, which could involve a number of risks and uncertainties. When used in this press release, the words “will,” “believes,” “intends,” “anticipates,” “expects” and similar expressions are intended to identify forward-looking statements. Actual results could differ materially from those expressed in, or implied by, such forward-looking statements. Except as expressly required by the federal securities laws, the Company undertakes no obligation to update such factors or to publicly announce the results of any of the forward-looking statements.

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February 6, 2013 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 15 blogs containing almost 5000 articles with John having written over 2000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 9.3 million times. John also recently launched two new companies: InfluentialNetworks.com and Physia.com, and is an advisor to docBeat. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit.

Filed Under: Cloud Computing  EHR  Electronic Health Record  Electronic Medical Record  EMR  Healthcare
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Healthcare Leaders Join KLAS Advisory Board

Top healthcare executives to help KLAS drive improvements to the industry

OREM, Utah – January 14, 2013 – Three industry-recognized healthcare leaders join KLAS to help provide strategic guidance as members of the company’s Advisory Board.

KLAS announced today that the new board members are

  • John Halamka, Chief Information Officer for Beth Israel Deaconess Medical Center in Boston, Massachusetts
  • Wright Lassiter, Chief Executive Officer for Alameda Medical Center in San Leandro, California
  • Denni McColm, Chief Information Officer for Citizens Memorial Hospital in Bolivar, Missouri

“All three individuals possess a wealth of industry insight and want to help make a difference,” said KLAS President Adam Gale. “We’re extremely excited that they have chosen to join KLAS and engage in the work of improving the world’s healthcare by providing transparency to every major healthcare technology and services decision.”

The three healthcare executives will join nine others currently serving three-year terms on the KLAS Advisory Board.

To see a listing of current KLAS Advisory Board members, visit www.KLASresearch.com/About/AdvisoryBoard.aspx.

About KLAS
KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and to be counted. Working with thousands of healthcare executives and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems to deliver timely reports, trends, and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. KLAS was founded in 1996, and their staff and advisory board average 25 years of healthcare information technology experience. Follow KLAS on Twitter at www.twitter.com/KLASresearch.

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February 5, 2013 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 15 blogs containing almost 5000 articles with John having written over 2000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 9.3 million times. John also recently launched two new companies: InfluentialNetworks.com and Physia.com, and is an advisor to docBeat. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit.

Filed Under: Healthcare Communication  Healthcare IT
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Providers Rethink Health Information Management Strategy in Face of Brewing ICD-10 Storm

Regulatory requirements and ICD-10 changes challenge current go-forward strategies     

Orem, Utah – January 8, 2013 - Providers tell KLAS they are reassessing their go-forward health information management (HIM) strategies accompanying ICD-10 to address new challenges around organizational consolidation or expansion, EMRs, and other HIM technology implementations. This and other insights can be found in a new KLAS report entitled HIM Services 2012: Helping to Weather the Storm.

“The monumental shift to ICD-10 has providers worried about keeping up with regulatory requirements, obtaining and retaining the right staff, and handling the fluctuation in volumes and productivity that they predict will occur,” said Graham Triggs, research director. “As volumes increase with 10,000 baby boomers turning 65 every day for the next 18 years, the need for adequate, qualified, and trained staff becomes clear.”

Biggest HIM Department Challenge

To address these staffing and other HIM challenges, some providers are looking to third-party assistance to outsource transcription (MTSO), coding, scanning, or release of information. Providers looking to alleviate ICD-10 coding concerns are also considering computer-assisted coding (CAC) and clinical documentation improvement technology, which are also discussed in depth in this report.

A major focus of this report is a detailed discussion of the turnaround times, report quality, account management, and administrative tools of MTSO firms. Providers have also identified clear distinctions as they examine what firms offer in expertise and tools and their track records of client satisfaction.

Precyse and TransTech top the satisfaction rankings, but more comprehensive offerings by larger firms Nuance and M*Modal continue to dominate market share. Among reasons discussed in the report for Precyse’s and TransTech’s scores are their unique HIM offerings. Precyse offers clients transcription and coding services, a CAC product, and the ability to fully outsource the HIM department. TransTech is onshore only but still delivers consistent report quality and fast turnaround times as well as offering a unique service for radiologists. The key reasons behind Nuance’s and M*Modal’s offerings and market share dominance are discussed at length as well.

Other fully rated MTSO firms include Accentus, Acusis, Nuance (Transcend), and Superior Global. Early data and component firms include Amphion, FutureNet, Keystrokes, MedScribe, M*Modal, NEMT, PJ&A, StenTel, and Transdyne. Findings about Alpha Systems for scanning services and about Healthport and MRO Corp for release of information are also discussed.

To learn more about HIM Services 2012: Helping to Weather the Storm, please visit www.KLASresearch.com/KLASreports.

About KLAS
KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and to be counted. Working with thousands of healthcare executives and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems to deliver timely reports, trends, and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. KLAS was founded in 1996, and their staff and advisory board members average 25 years of healthcare information technology experience. For more information, go to www.KLASresearch.com, emailmarketing@KLASresearch.com, or call 1-800-920-4109 to speak with a KLAS representative. Follow KLAS on Twitter @KLASresearch.

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January 31, 2013 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 15 blogs containing almost 5000 articles with John having written over 2000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 9.3 million times. John also recently launched two new companies: InfluentialNetworks.com and Physia.com, and is an advisor to docBeat. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit.

Filed Under: Electronic Medical Record  EMR  Healthcare  Healthcare IT  Medical Transcription
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Merge’s Hemodynamic System Ranked Number 1 Category Leader in KLAS for Second Straight Year

“2012 Best in KLAS Awards: Software & Services” Report States 94% of Merge Hemo Clients Would Purchase System Again
CHICAGO, Dec. 20, 2012 (GLOBE NEWSWIRE) – Merge Healthcare Incorporated (Nasdaq:MRGE), a leading provider of clinical systems and innovations that seek to transform healthcare, today announced that Merge Hemo™ has been named the “Category Leader” in the “2012 Best in KLAS Awards: Software & Services” report for Cardiology Hemodynamics rankings for the second consecutive year.

Currently running in over 500 cardiac cath labs in some of the country’s largest health systems, Merge Hemo captures real-time data and documents procedural events to enable efficient workflow. “We are extremely proud that Merge Hemo has maintained its number one status with KLAS for two years running,” said Jeff Surges, CEO of Merge Healthcare. “We have worked diligently to ensure Merge Hemo provides seamless EHR integration, enhances workflow and reporting and provides quality patient care. We are pleased to be recognized for our innovative solution, and for our customers to rank us number one is a significant accomplishment.”

Merge Hemo provides physicians and staff the ability to capture information through a simple touch-screen user interface at the point of care, leading to enhanced reporting and care. Because the data captured on Merge Hemo can be easily integrated with EHRs, cath lab information is cohesively incorporated into the overall electronic patient chart, leading to a more complete record.

KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and be counted. Working with thousands of healthcare executives and clinicians KLAS gathers data on software, services, medical equipment, and infrastructure systems to deliver timely reports, trends and statistical overview about the healthcare industry. The research directly represents the provider voice and acts as a catalyst for improving vendor performance.

About Merge

Merge is a leading provider of clinical systems and innovations that seek to transform healthcare. Merge’s enterprise and cloud-based solutions for image intensive specialties provide access to any image, anywhere, any time. Merge also provides health stations, clinical trials software and other health data and analytics solutions that engage consumers in their personal health. With solutions that are used by providers and consumers and include more than 20 years of innovation, Merge is helping to reduce costs and improve the quality of healthcare worldwide. For more information, visit merge.com.

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January 28, 2013 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 15 blogs containing almost 5000 articles with John having written over 2000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 9.3 million times. John also recently launched two new companies: InfluentialNetworks.com and Physia.com, and is an advisor to docBeat. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit.

Filed Under: Healthcare  Healthcare Awards  Healthcare IT
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KLAS Ranks GetWellNetwork #1 for Third Consecutive Year in Interactive Patient Systems Category

GetWellNetwork extends leadership position in helping health care providers drive patient engagement and improved performance

BETHESDA, Md., December 19, 2012 – GetWellNetwork® Inc., the leader in Interactive Patient Care™ (IPC) solutions, today announced that it has been named the category leader for Interactive Patient Systems (IPS) for the third consecutive year by KLAS®. Published in December, the 2012 Best in KLAS Awards: Software & Services report celebrates vendors that received the highest customer satisfaction scores for software and professional services, and serves as a guide to enable health care providers make informed technology decisions.

“Providers recognize the critical role that vendors play in improving health care delivery,” says Adam Gale, KLAS president. “Thus, a growing number of providers are weighing in on vendor performance. It speaks volumes that providers want to be heard and be counted. And vendors are listening.”

GetWellNetwork’s innovative technology and services are helping leading health care providers advance their patient engagement initiatives across the care continuum through patient education and activation. GetWellNetwork’s patient engagement platform enables hospitals to implement and extend the IPC delivery model using mobile devices, computers and televisions to improve performance and outcomes. In addition, the solution extends the value of existing IT systems by integrating with electronic medical records and patient portal systems.

“We are excited and energized by the continued commitment and support of our growing client community that has put us on top of the Interactive Patient Systems category for the third consecutive year,” said Michael O’Neil, founder and chief executive officer of GetWellNetwork, Inc. “As the reality of Meaningful Use and the Affordable Care Act sinks in, patient engagement has become a strategic imperative for health care providers. After twelve years of focusing exclusively on IPC, our model is evidence-based and it works. Through our technology, tools and change management process, our provider partners are consistently experiencing performance improvement in service and quality.”

With patient engagement as a central component of recent regulatory and reimbursement changes, IPS solutions are being adopted at their fastest rate since their introduction more than 10 years ago. Today, GetWellNetwork’s annual patient interactions number more than five million, and the company remains the only provider to deliver Patient Pathways® that drive higher levels of patient engagement at the point-of-care.

GetWellNetwork works beside some of the foremost providers of health care in U.S., including:

·         Large IDNs like Adventist Health System, Ascension Health, Catholic Health Initiatives, Kaiser Permanente and Trinity Health

  • Military medical centers in the U.S. Department of Defense, Military Health System and U.S. Department of Veterans Affairs
  • Academic medical centers, such as the University of Chicago Hospitals and Health System, Stanford School of Medicine, Thomas Jefferson University Hospital and the Medical University of South Carolina
  • Independent hospitals such as Children’s Hospital Los Angeles and Nationwide Children’s Hospital

GetWellNetwork is also running in more than 30 of the top children’s hospitals in the U.S. and in four Malcolm Baldrige National Quality Award winners –Sharp Healthcare, Poudre Valley Hospital, Saint Luke’s East-Lee’s Summit and Henry Ford Health System.

Working together with executives from more than 4,500 hospitals and 3,000 doctor offices and clinics, KLAS delivers timely and impartial reports, trends and statistics that provide a solid overview of vendor performance in the industry. KLAS measures the performance of software, professional services and medical equipment vendors.

For a full copy of the most recent KLAS report, please visit: http://www.KLASresearch.com/klasreports/all/?productid=771&PR_GWN

About GetWellNetwork

GetWellNetwork, Inc.® provides patient engagement solutions that help health care providers engage, educate and empower patients along the care continuum.  Our patient-centered platform, delivered across multiple technology platforms including mobile devices, computers and televisions, enables providers to implement a revolutionary care delivery model called Interactive Patient Care™ to improve performance and patient outcomes.  The company further extends the value of existing IT investments by integrating seamlessly with electronic medical record and patient portal applications.

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December 19, 2012 I Written By

Filed Under: Healthcare  Healthcare IT
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New Consulting Company Exsede Brings Unparalleled Expertise to Meet Critical Demand for Healthcare IT

Announces Partner Network of technology providers that share vision for patient-centric, value-based care

AUSTIN, TX. – October 3, 2012 – Exsede today announced its launch as a recently formed healthcare IT consulting company providing technical and business development services to facilitate successful adoption of technologies for improved quality of patient care. Founded by healthcare IT experts Emma Cartmell, Phillip LaJoie and Erin Scales, who have more than 30 years combined experience, Exsede’s mission is to become the leading facilitator of innovation within the healthcare domain, enabling adoption of transformative technologies by healthcare delivery organizations and providers.

Healthcare IT growth is skyrocketing. A report from KLAS, “Shifting Demand for Consultants: Who’s Hot, Who’s Not, and Why,” found that demand for healthcare IT consulting is also booming, with 70 percent of healthcare providers surveyed expecting to hire a firm to help implement meaningful use, the qualification for federal funding. Much of this is to meet federal mandates for electronic health records (EHR) and data interoperability. In Texas alone, according to the Texas Medical Association Electronic Health Records Report 2012, 60 percent of state physicians are using EHR, up from 43 percent in 2009, and 22 percent more plan to implement EHR, the majority within the next year.

“The healthcare industry is at a tipping point, and technology is paramount to getting costs under control while improving quality of care. As healthcare organizations plan their strategies, Exsede strives to be the company they rely on to bring forth the right technologies in the right ways to meet their goals and facilitate growth,” said Cartmell, co-founder of Exsede, and co-founder and vice president of the Austin chapter of the Healthcare Information Management and Systems Society (HIMSS).

“We have the knowledge, experience and passion to help them select the most advantageous technologies for their missions and, in turn, manage implementation to comply with mandates, or to make them more competitive,” she added.

Industry veterans Cartmell, LaJoie and Scales founded Exsede on the belief that technologies can enable healthcare industry transformation, improve patient service and facilitate value-based care. Their experience spans management of technology selection and implementation for leading global healthcare organizations; design and development of interoperability strategies and architectures between health systems; business development and sales management for health IT enterprises; and contributions with HIMSS to health IT legislation.

“As people are entering healthcare consulting, few have the breadth of experience to make informed decisions on project management execution, as well as the knowledge base of what technologies to bring forward at a time when there’s a lot of noise and confusion,” said Nora Belcher executive director, Texas eHealth Alliance. “Exsede’s level of expertise is a welcome addition to the space and to the state of Texas with its booming healthcare industry of $103.6 billion.”

Technical Services

According to Gartner analyst Thomas J. Handler, M.D., in “Agenda For Healthcare, 2012” published February 29, 2012, “If healthcare organizations are to manage, evaluate and transform healthcare delivery under radically evolving market conditions, IT is more essential than ever before. The goal is to have all stakeholders work to better coordinate care for patients, making it easier to deliver high-quality care, while spending healthcare money more wisely.”

Exsede technical services assist healthcare organizations in developing their plan for future technology investments and integration with existing assets, and provide project management through implementation. Backed by Exsede, organizations are able to make effective decisions regarding IT compliance and for attraction, education and retention of patients.

Business Development Service

Exsede business development services enable existing and emerging technologies to successfully enter the healthcare marketplace. The company leverages its years of business development and sales experience in commercial and federal healthcare, in addition to industry knowledge and relationships, to help technology companies by assisting with strategy, advising on technical roadmap and generating a tactical pipeline.

Exsede Partner Network

Exsede works with only best-of-breed technology service providers that meet the highest industry standards and support the vision of patient-centric, value-based care. Partners include Austin-based OnRamp, which provides highly secure HIPAA compliant hosting services for healthcare businesses, as well as “social patient acquisition” platform company BrightWhistle and enterprise master patient index (EMPI) company NextGate, which identifies, matches, links and coordinates patient data across healthcare platforms, among other emerging technology companies.

“Exsede is aligning itself with companies meeting growing industry needs, and we are pleased to be a part of the network,” said Chad Kissinger, founder, OnRamp. “Healthcare IT is cluttered with vendors, making it hard for organizations to know what technologies will truly benefit them and their patients. Exsede cuts through the noise to what’s next and most important, and is the perfect partner as we continue to grow our business.”

About Exsede

Exsede is a new healthcare IT consulting company that provides technical and business development services to facilitate successful adoption of technologies for improved quality of patient care. Located in Austin, TX, and founded by healthcare IT experts with more than 30 years combined experience, Exsede aims to be the leading facilitator of innovation within the healthcare domain, enabling adoption of transformative technologies by healthcare delivery organizations and providers.

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November 6, 2012 I Written By

Filed Under: Healthcare  Healthcare IT  Healthcare IT Consulting  Meaningful Use
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Wolters Kluwer Health’s Sentri7® Patient Surveillance Software Receives High Marks in Two Recent KLAS Reports

Bellevue, Wash. — Aug. 21, 2012— Wolters Kluwer Health, a leading global provider of information for healthcare professionals and students, announced today that a recent KLAS report found that 92% of customers who had purchased its Sentri7® Infection Prevention* patient surveillance technology would buy again. Infection Control Systems 2012: Breaking Barriers and Getting Value also reported that Sentri7 Infection Prevention had earned an overall performance score of 88.5% and rated well in all functional areas with no gaps in satisfaction scores.

Another KLAS report, Clinical Decision Support 2011: Understanding the Impact, rated Pharmacy OneSource Sentri7 as having the highest impact on quality outcomes when compared to other types of clinical decision support tools currently being used in the healthcare market. The product achieved a positive impact score of greater than 80%.

Sentri7® is a web-based platform that aggregates, monitors and delivers patient data in real-time from disparate hospital information systems to assist providers in delivering optimum patient care, reducing drug costs, and improving outcomes. The smart logic contained within the electronic surveillance system allows for a rules-based approach to infection prevention that targets specific conditions to support hospital quality initiatives.

For the Infection Control Systems report, KLAS, an independent healthcare IT vendor research firm that recognizes healthcare vendors for their leadership in working with customers to ensure satisfaction, spoke with 119 providers managing infection control processes on paper and 202 currently using an infection control system. The research specifically focused on system performance for National Healthcare Safety Network (NHSN) reporting, analytics, interfacing and ability to enhance the efforts of infection prevention professionals.

For the Clinical Decision Support report, KLAS interviewed 404 providers to rate the performance of a variety of decision support tools including care plans, diagnostic decision support tools, disease reference tools, drug databases, drug reference tools, order sets and surveillance tools. The impact was measured by asking providers to rate the influence the various tools had on clinical decisions and standardizing care.

“The stakes are high for patient safety. Using electronic surveillance technology is a critical strategy for hospitals seeking to eliminate healthcare-associated infections and maximize reimbursement in the era of value-based purchasing,” said Tim Gibbons, Vice President & General Manager, Pharmacy OneSource, Wolters Kluwer Health Clinical Solutions. “We are pleased to have received these high scores from customers and believe it demonstrates our commitment to delivering technology to help them identify potential HAI earlier and provide treatment options to reduce overall healthcare cost.  This truly shapes the future of healthcare.”

About Pharmacy OneSource

Pharmacy OneSource® is healthcare’s #1 Software-as-a-Service (SaaS) provider. Our more than 100 innovative team members provide best-in-class, SaaS solutions to current and future challenges within health-systems worldwide. Our SaaS solutions contribute to swift and safe healthcare through earlier, easier and better access to data. More than 1,300 healthcare organizations worldwide utilize our HIPAA compliant web-based services.

Pharmacy OneSource is part of Wolters Kluwer Health, a leading global provider of information, business intelligence and point-of-care solutions for the healthcare industry. Wolters Kluwer Health is part of Wolters Kluwer, a market-leading global information services company with 2011 annual revenues of €3.4 billion ($4.7 billion).

About KLAS

KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and be counted. Working with thousands of healthcare executives and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems to deliver timely reports, trends, and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. Founded in 1996, KLAS staff and advisory board average 25 years of healthcare information technology experience. For more information, go to www.KLASresearch.com, email marketing@KLASresearch.com, or call 1-800-920-4109 to speak with a KLAS representative. Follow KLAS on Twitter at www.twitter.com/KLASresearch.

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August 22, 2012 I Written By

Filed Under: Analytics  Clinical Decision Support  Clinical Documentation  Healthcare  Healthcare IT  Healthcare IT Consulting
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