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Electronic Health Data Breaches Remain Primary Concern Despite Increased Use of Security Technologies and Analytics #HIMSS14

Hospitals and physician practices show progress in securing patient information, but security breaches and medical identity theft still raise concerns

CHICAGO (February 19, 2014) – Results of the 2013 HIMSS Security Survey show that, despite progress toward hardened security and use of analytics, more work must be done to mitigate insider threat, such as the inappropriate access of data by employees. Although federal initiatives such as OCR audits, Meaningful Use and the HIPAA Omnibus Rule continue to encourage healthcare organizations to increase the budgets and resources dedicated to securing patient health data, in the previous twelve months, 19 percent of respondents reported a security breach and 12 percent of organizations have had at least one known case of medical identity theft reported by a patient.

The 2013 HIMSS Security Survey, supported by the Medical Group Management Association and underwritten by Experian® Data Breach Resolution, profiles the data security experiences of 283 information technology (IT) and security professionals employed by U.S. hospitals and physician practices. The data from respondents suggests that the greatest perceived “threat motivator” is that of healthcare workers potentially snooping into the electronic health information of friends, neighbors, spouses or co-workers (i.e., inappropriate data access).

Recognizing inappropriate data access by insiders as an area for which organizations are at risk of a security breach, there has been increased use of several key technologies related to employee access to patient data, including user access control and audit logs of each access to patient health records. On a related note, although more than half of the survey’s respondents (51 percent) have increased their security budgets in the past year, 49 percent of these organizations are still spending 3 percent or less of their overall IT budget on security initiatives that will secure patient data.

“Our collaboration with HIMSS for the sixth annual security survey has provided insight into the current state of security within provider organizations,” said Michael Bruemmer, Vice President for Experian® Data Breach Resolution. “Though progress is noticeable, it is critical that healthcare organizations put in place a comprehensive plan that addresses potential security threats – whether internal or external – to prevent electronic health data breaches and minimize the impact of a breach should one occur.”

Other key findings from the survey include the following:

  • 92 percent of organizations conduct a formal risk analysis.
  • 54 percent of organizations report having a tested data breach response plan; 63 percent of these organizations test their plan annually.
  • 93 percent of organizations indicate their organization is collecting and analyzing data from audit logs.
  • Healthcare organizations are using multiple means of controlling employee access to patient information; 67 percent of survey respondents use at least two mechanisms, such as user-based and role-based controls, for controlling access to data.

The survey also pinpoints shortcomings within the healthcare industry. Barriers to improving an organization’s security posture included budget, dedicated leadership and the following:

  • Organizations reported an average score of 4.35 regarding the maturity of the security environment (where 1 is not at all mature and 7 is highly mature).
  • Nearly half (49 percent) of the survey’s responding organizations are still spending 3 percent or less of their overall IT budget on security initiatives that will secure patient data.
  • 52 percent of the hospital-based respondents reported that they had a CSO, CISO or other full-time leader in charge of security of patient data.

“Healthcare organizations are increasingly deploying technologies to increase data security, but continued analysis is crucial in ensuring the proactive prevention of data breaches within hospitals and physician practices. Without these anticipatory measures, security of patient data will remain a core challenge within our nation’s healthcare organizations,” said Lisa A. Gallagher, BSEE, CISM, CPHIMS, FHIMSS Vice President, Technology Solutions, HIMSS.

For more information on the survey results and on innovation:


HIMSS is a global, cause-based, not-for-profit organization focused on better health through information technology (IT). HIMSS leads efforts to optimize health engagements and care outcomes using information technology.

HIMSS is a cause-based, global enterprise producing health IT thought leadership, education, events, market research and media services around the world. Founded in 1961, HIMSS encompasses more than 52,000 individuals, of which more than two-thirds work in healthcare provider, governmental and not-for-profit organizations across the globe, plus over 600 corporations and 250 not-for-profit partner organizations, that share this cause.  HIMSS, headquartered in Chicago, serves the global health IT community with additional offices in the United States, Europe, and Asia.

About Experian® Data Breach Resolution

Experian® Data Breach Resolution, powered by the nation’s largest credit bureau, is a leader in helping businesses plan for and mitigate consumer risk following data breach incidents. With more than a decade of experience, Experian® Data Breach Resolution has successfully serviced some of the largest and highest-profile breaches in history. The group offers swift and effective incident management, notification, call center support and reporting services while serving millions of affected consumers with proven credit and identity protection products. In 2013, Experian® Data Breach Resolution received the Customer Service Team of the Year award from the American Business Awards. Experian® Data Breach Resolution is active with the International Association of Privacy Professionals, the Health Care Compliance Association, the American Health Lawyers Association, the Ponemon Institute RIM Council and InfraGard and is a founding member of the Medical Identity Fraud Alliance. For more information, visit and follow us on Twitter @Experian_DBR.

February 19, 2014 I Written By

John Lynn is the Founder of the blog network which currently consists of 15 blogs containing almost 6000 articles with John having written over 3000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 13 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit.

New Information Builders Cloud Hosting Services Provide Cost-Effective Information Management

BI Platform-as-a-Service Offers Numerous Deployment Models and Highly Scalable Infrastructure

New York, NY – May 29, 2013 –Information Builders, a leader in business intelligence (BI) and analytics, information integrity, and integration solutions, today announced the launch of Information Builders’ Cloud Hosting Services. The global platform-as-a-service includes more than 10 data centers spanning every geographic region, enabling customers worldwide to combine the benefits of the company’s customizable, scalable solutions with the flexibility afforded by cloud delivery models.

Enterprises are increasingly turning to cloud solutions to respond faster to market changes, reduce complexities, and eliminate unnecessary costs. Information Builders’ Cloud Hosting Services tap into this demand, enabling organizations to deploy the company’s innovative information management platform in either a shared virtual environment or through dedicated private resources. It allows companies to draw on Information Builders’ comprehensive suite of data integrity and BI solutions without investing significant time or monetary resources. As a result, enterprises can quickly implement the company’s Cloud Hosting Services and integrate the platform into existing infrastructure, regardless of whether it’s on-premise, cloud, or a hybrid environment.

Once implemented, Information Builders’ Cloud Hosting Services give organizations the ability to cost-effectively transform enterprise data into actionable insights. The company’s iWay integration tools enable enterprises to manage both structured and unstructured information, and ensure real-time integration of data from numerous sources and formats. Its WebFOCUS BI platform allows users to customize reports, charts, and dashboards for individual need and access this information from any operating system or mobile device.

Under the cloud model, users can build their own BI content – and the entire environment is securely hosted without incurring any additional expense or processes. In addition to these and other features of Information Builders’ information management platform, its Cloud Hosting Services also provide customers with the company’s market-leading scalability. This enables organizations to extend capabilities to an unlimited number of users without adding any additional IT resources. Other key features of Information Builders Cloud Hosting Services include:

•       Increased ramp up and time to value
•       Disaster recovery procedures to protect critical data
•       Annual certifications for HIPAA, PCI, SAS 70, and other compliance standards

“Flexibility is the chief consideration for all organizations when it comes to cloud solutions,” said Gerald Cohen, president and CEO of Information Builders. “Information Builders Cloud Hosting Services meet this requirement by enabling our customers to choose the cloud delivery model that best fits their unique needs. In addition, our scalable infrastructure ensures companies can cost-effectively extend cloud-based information management capabilities to an unlimited number of users. As more enterprises discover the value of deploying data analysis to numerous internal and external user groups, we believe this will be a particularly important element of our platform-as-a-service.”

About Information Builders
Information Builders helps organizations transform data into business value. Our software solutions for business intelligence and analytics, integration, and data integrity empower people to make smarter decisions, strengthen customer relationships, and drive growth. Our dedication to customer success is unmatched in the industry. That’s why tens of thousands of leading organizations rely on Information Builders to be their trusted partner. Founded in 1975, Information Builders is headquartered in New York, NY, with offices around the world, and remains one of the largest independent, privately held companies in the industry. Visit us at, follow us on Twitter at @infobldrs, like us on Facebook, and visit our LinkedIn page.————————-———————-

June 10, 2013 I Written By

John Lynn is the Founder of the blog network which currently consists of 15 blogs containing almost 6000 articles with John having written over 3000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 13 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit.

Blue Cross and Blue Shield of Vermont Selects Edifecs to Integrate its IT Systems with Vermont’s Health Insurance Exchange (HIX)

Off-the-Shelf Integration Solution will Help Insurer  Maximize Opportunity, Minimize  Disruption and Deliver a Smooth Experience to Individuals and Small Business Participating on the Exchange

BELLEVUE, Wash.—May 22, 2013— Today, Edifecs, Inc., a leading healthcare solutions provider specializing in healthcare information management and compliance technology, announced that Blue Cross and Blue Shield of Vermont (BCBS of VT) has chosen the company as its technology integration partner in anticipation for preparing to  integrate with Vermont Health Connect, the state’s health insurance exchange (HIX). Beginning in October of this year, more than 100,000 Vermont residents, individuals and small groups with 50 or fewer employees, will be required to transition to Vermont Health Connect for their health care coverage as part of what may be the largest open enrollment period in history nationwide. Health insurance exchanges are mandated as part of the Affordable Care Act.

BCBS of VT is deploying the Edifecs HIX Integration Solution, a hosted solution that integrates member enrollment and billing transactions among insurers, state health insurance exchanges and the federal government to reduce the implementation and operational risk of participating on an HIX. Of key concern for health plans during the first year or two of operating on an HIX are the expected changes and disruptions that will occur as state exchanges, the federal government and the healthcare industry work toward stable and predictable processes and system integration.

The Edifecs HIX Integration Solution serves as a “guardian” for a health plan’s HIX business—shielding and monitoring interactions with HIXs, financial institutions and the federal government. It ensures that only accurate and timely information is sent to core membership systems or reported to the federal government.

“As is the case with most of the health plan industry, we continue to be concerned about the operational readiness of the State and the Federal Governments HIX technical integration with us and we are doing everything we can to not let that impact the consumer experience and to ensure our members and all eligible Vermonters are able to enroll on day one,” said Dan Galdenzi, CIO of BCBS of VT.

“To feel more comfortable implementing a project as large as the State’s exchange in such an abbreviated time period we chose Edifecs for its ability to help reduce the impact on our existing IT infrastructure and streamline our integration timeline. Edifecs is a proven partner of ours and their experience with enrollment and claims management made this solution the right technology fit for BCBS of VT.”

Healthcare industry experts view HIXs as central to the effectiveness of the Affordable Care Act because they provide an online marketplace where consumers can shop for, compare and purchase health insurance. According to a recent survey of healthcare professionals at the 2013 Healthcare Mandate Summit, HIX participation in 2014 will be high. The survey also revealed the country’s health insurers are confident they will be ready by the October 1, 2013 launch deadline, but have reservations about how HIXs will be implemented and run.

“While most of the country is focused on the scheduled open enrollment date, the real challenge comes with the operational changes to the business and the long term sustainability of participation in the exchanges,” said Sunny Singh, CEO of Edifecs. “Edifecs is committed to supporting Blue Cross and Blue Shield of Vermont through the process of readying its IT systems for the state exchange, maintaining an outstanding member experience, and ensuring the long term success of its participation.”

BCBS of VT has taken a leading role in helping Vermont residents understand their health insurance options on the new HIX. It recently launched a new phone line staffed by trained representatives who can answer questions and provide detailed information about Vermont Connect. BCBS of VT has also held more than 35 community meetings all across the state with more than 1,600 small businesses and has many more planned in the weeks and months ahead.

In addition to the new phone line and trained staff, the company will also host webinars, enrollment meetings and provide one-on-one support at a new retail location in South Burlington, which opens in early May to help Vermonters find the coverage that is right for them.

On January 1, 2014, enrolled members will start using their health benefits, which means all qualified health plans, benefit tiers and payment contracts must be loaded and integrated with insurer IT systems to ensure members receive appropriate benefits and providers are paid promptly.

About BCBS of VT

Blue Cross and Blue Shield of Vermont is the state’s oldest and largest health insurer, providing coverage for about 180,000 Vermonters. It employs about 340 Vermonters at its headquarters in Berlin and branch office in South Burlington, and offers group and individual health plans. More information about Blue Cross and Blue Shield of Vermont is available on the Internet the Internet at Blue Cross and Blue Shield of Vermont is an independent corporation operating under a license with the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.

About Edifecs, Inc.

An industry leader since 1996, Edifecs provides healthcare software solutions that improve operational performance by streamlining the exchange of information among health plans, hospitals, and other healthcare organizations, while enabling compliance with current mandates such as HIPAA, Operating Rules and ICD-10.

Today, more than 250 healthcare customers use Edifecs technology to unify transactions from any information channel source and input mechanism, while automating manual business processes such as enrollment, claims and payments management.

Edifecs is currently recognized as one of the 100 Fastest Growing Private Companies in the state of Washington, 100 Best Places to Work in the state of Washington, an Inc. 5000 fastest-growing private company and one of the 500 Fastest Growing Companies in North America by Deloitte. Edifecs is headquartered in Bellevue, WA. For more information, please visit

June 7, 2013 I Written By

John Lynn is the Founder of the blog network which currently consists of 15 blogs containing almost 6000 articles with John having written over 3000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 13 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit.

Post & Schell Appoints Paula Sanders Chair of the Firm’s Health Care Practice Group

Health Law Veteran to Lead National Team of Attorneys Serving Health Care Industry

PHILADELPHIA – April 8, 2013 – Post & Schell, P.C., a leading multi-disciplinary law firm, today announced that Paula Sanders has been appointed chair of the firm’s Health Care Practice Group. Representing a broad range of health care stakeholders across more than 35 states, the team provides representation in litigation, appellate, regulatory compliance, government inquiries and general transactions. As chair, Ms. Sanders is responsible for the strategic development and growth of the practice group and coordinating appropriate counsel for clients.

Post & Schell’s Health Care Practice Group is comprised of nearly 30 attorneys, many of whom have a national reputation for their legal expertise, while serving as stewards for specific industry causes to help shape the direction of health care.

“Health care is an industry in transition, and it is no longer sufficient for advocates to simply ‘know the law.’ It is having that in-depth understanding of our clients’ very unique industry and critical issues which are at the core of successful counsel,” said Brian Peters, president and chief executive officer for Post & Schell, and the former and founding chair of the Health Care Practice Group. “Paula holds those same ideals and has become a recognized thought leader in public policy and practice across health care – not only within legal aspects, but also as a prominent national speaker and author. Her leadership will continue to both energize the group and bring an increased client focus to such an important industry.”

“I am honored to be chosen to direct the Health Care Practice Group and help establish Post & Schell as the law firm of choice for health care,” said Ms. Sanders. “My colleagues and I share an allegiance with our industry and our clients, working in concert with their boards, executives and general counsel when and where it is needed. Our focused group brings unique perspectives from multiple practice areas – from health care law, business law, litigation and employment, to professional liability, antitrust, white collar defense and compliance and risk management.”

Ms. Sanders joined Post & Schell in 2004 and focuses exclusively on health care law. She represents clients on both substantive and procedural aspects of health facility regulation, such as surveys; licensure; Medicare/Medicaid; compliance; RAC, MIC, PERM, CERT and ZPIC audits; accreditation; payment matters; HIPAA; fraud and abuse, False Claims Act investigations and voluntary disclosures. She vigorously advocates for her clients before multiple regulatory and law enforcement agencies and is especially successful at coordinating an integrated response to her clients’ issues.  Ms. Sanders is based in Post & Schell’s Harrisburg, Pa. office.

About Post & Schell’s Health Care Practice Group

Established in 1986, the Health Care Practice Group serves a variety of institutional health care providers nationwide, including academic medical centers, hospitals, health care systems, nursing homes, continuing care retirement communities, dialysis providers, behavioral health and developmental disability providers, hospices, home health agencies, durable medical equipment providers, ambulance companies and pharmacies. In addition, the Group represents individual providers and physician groups, pharmaceutical manufacturers, medical device manufacturers, and national and state trade associations, among others.

The group represents clients on issues related to governmental oversight, reimbursement, licensure, labor and employment, fraud and abuse, medical staff issues and business transactions. In addition, the practice group also provides counsel and representation in audits and investigations as well as privacy and technology matters.

Visit for more information.

About Post & Schell, P.C.

Post & Schell, established in 1968, provides litigation, corporate, transactional, regulatory, compliance, consulting and educational services locally, regionally and nationally to a broad spectrum of proprietary and not-for-profit industries. Post & Schell concentrates on providing these niche services in sophisticated, complex matters. The firm has more than 150 lawyers in seven offices: Allentown, Harrisburg, Lancaster, Philadelphia and Pittsburgh, Pa; as well as Princeton, N.J. and Washington, D.C. Post & Schell focuses on a broad spectrum of industries including: health care, pharmaceutical, medical device, manufacturing, transportation, communications, construction, energy, retail, security, social services, professional services, municipal services, insurance, banking and financial services, and hospitality.


April 9, 2013 I Written By

John Lynn is the Founder of the blog network which currently consists of 15 blogs containing almost 6000 articles with John having written over 3000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 13 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit.

HIPAA Compliant, Secure Texting Doc Halo App Lands Key Contract with Premier Healthcare Network

The Doc Halo app ensures confidential patient information remains private during the text messaging process for physicians and for healthcare networks.

Cincinnati, Ohio. March 21, 2013.  Doc Halo, the secure healthcare texting app that allows physicians and medical professionals to communicate within a HIPAA-compliant platform, has announced that a renowned healthcare network, TriHealth, Inc., has agreed to offer the Doc Halo secure texting solution to the TriHealth network’s affiliated physicians.

With the Doc Halo secure texting app, physicians can transmit critical and timely information to other healthcare professionals connected to the Doc Halo system.

Co-founder and CEO of Doc Halo, Jose Barreau, MD, explained that Doc Halo provides efficiency, immediacy, privacy, and technology to an industry entrusted with the health and well-being of patients.

“As a physician of more than 20 years myself, I know first-hand the need to communicate immediately – and yet securely – with my colleagues. The benefits that the Doc Halo smartphone technology offers are significant.”

Dr. Barreau added that several key elements have driven the Doc Halo app development team from the beginning. “It was critical to us that we perfect the mobile app to ensure that its operation is flawless, its technology is superior, its user interface is intuitive, and that its privacy compliance is HIPAA-secure at every touch-point.”

Doc Halo President and Co-founder, Amit Gupta, MD elaborated, “Texting and smartphone technology have become second-thought to many of us. In our everyday lives, we can see the value of accuracy and efficiency when we text a friend, family member, or business colleague. Those same fundamentals are needed in the medical field. And yet, ensuring patients’ privacy is equally paramount. Doc Halo offers that needed secure physician texting solution.”

The popularity of smartphones, tablets, apps and innovative communications mediums is pervasive today in popular culture. Similarly in the healthcare industry, this technology is in demand.

Participants, presenters and exhibitors at the recent March 3-7, 2013 HIMSS Conference in New Orleans generated a multitude of articles, blog posts, tweets, and Facebook and Google+ posts about mobile health (mHealth), health information exchange (HIT), electronic health records (EHR), electronic medical records (EMR), and the Health Insurance Portability and Accountability Act (HIPAA).

Dr. Barreau commented, “There are many popular healthcare apps in the smartphone world. The bulk of those options have been, and are, in the areas of patient-to-patient apps, physician-to-public apps, and public-to-public apps. Doc Halo offers an important, new secure texting app technology.”

TriHealth serves the Greater Cincinnati area and is a unified health system of physicians, hospitals and communities.

For more information on the Doc Halo secure texting app, visit or call 1.855.362.4256.

About Doc Halo 
Doc Halo is the professional standard for HIPAA secure texting for physicians, medical practices, hospitals and healthcare organizations. The Doc Halo app is designed to streamline compliant physician sharing of critical patient information within a secure environment. Doc Halo is trusted by individual physicians, by their staffs, and by comprehensive healthcare networks for secure communication. Because of the intuitive operational structure of the Doc Halo app, physicians see efficiencies with their communications within minutes of registration.

March 28, 2013 I Written By

John Lynn is the Founder of the blog network which currently consists of 15 blogs containing almost 6000 articles with John having written over 3000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 13 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit.

Riverside Healthcare Customer Case Study – Deployment protects distributed network of healthcare facilities from the latest threats, comply with new regulatory requirements

Riverside Healthcare Selects Fortinet® Enterprise-Class Network Security Platforms to Help Protect its Distributed Network of Healthcare Facilities from the Latest Threats, Comply with New Regulatory Requirements and Lower IT Costs

FortiGate, FortiAP and FortiMail Platforms Provide Cutting Edge Protection Against the Latest Advanced Persistent Threats; Simplified Management and a Lower TCO than Competing Security Platforms

SUNNYVALE, Calif., March 5, 2013 - Fortinet® (NASDAQ: FTNT) – a world leader in high-performance network security – today announced that Riverside Healthcare has deployed a multitude of Fortinet appliances to help protect its distributed network of healthcare facilities from the latest threats, comply with new regulatory requirements and to help lower their overall IT costs. Riverside has selected the FortiGate-1000C, FortiGate-80C, Fortimail-400C and FortiAP-221B platforms to provide encryption, advanced malware and messaging protection and wireless control throughout its core network, which hosts numerous applications for its distributed affiliate organizations.

“Fortinet’s network security platform allows us to address the latest compliance requirements and implement new IT services while lowering costs through consolidation,” said Erik Devine, CSO of Riverside Healthcare. “Our network of doctors and colleagues are continually impressed with our ability to quickly address the latest security challenges, such as providing secure BYOD for employees and patients and protecting against advanced persistent threats, all while maintaining compliance with strict regulatory requirements.”

The Fortinet platforms provide Riverside with firewall, IPSec VPN, SSL VPN, antivirus, intrusion prevention, application control and Web content filtering protection. In addition to protecting Riverside, its affiliates and customers from the latest threats, the platforms offer a simplified management console that reduces IT complexity and lowers total cost of ownership.

Prior to selecting Fortinet, Riverside used a combination of network security vendors to secure patient records and meet regulatory requirements; however they ultimately found this approach too difficult to manage on a day-to-day basis and proved to be extremely costly over time. Using Fortinet’s security platforms, Riverside was able to consolidate their security infrastructure, reduce costs and achieve compliance with Federal regulations such as the Health Insurance Portability and Accountability Act (HIPAA), Health Information Technology for Economic and Clinical Health Act (HITECH) and Payment Card Industry Data Security Standard (PCI DSS).

About Riverside Healthcare

Riverside HealthCare is a fully integrated healthcare system serving the needs of patients throughout the Illinois counties of Kankakee, Iroquois, Will, Grundy and beyond. Riverside HealthCare is composed of five separate entities:

Riverside Medical Center is located in Kankakee, Illinois and is part of Riverside HealthCare, a fully integrated healthcare system. Riverside Medical Center is a 325-bed hospital that provides a full scope of inpatient and outpatient care. Riverside is a nationally-recognized, award-winning hospital with leading programs in heart care, cancer care, neurosurgery and orthopedics. It is the area’s only Magnet® Recognized hospital and has been named a 100 Top Hospital four years in a row. Riverside also operates several community, primary and specialty health centers throughout the region.

Sojourn, a Riverside community, addresses the health care needs of the area’s elderly population. The four facilities that are a part of Riverside Senior Living Center include: Butterfield Court, an assisted living facility, Miller Center, a skilled nursing facility and Westwood Oaks/Westwood Estates, independent retirement communities.

Oakside Corporation operates the Riverside Health Fitness Center and also coordinates community counseling programs, pharmacy, health equipment sales and leasing and home health care.

Riverside HealthCare Foundation raises funds for the health system for use in facility construction and repair, new equipment acquisition, community health care education initiatives and clinical research.

Riverside Health Fitness Center is a 70,000 square foot medically-based fitness center owned and operated by Riverside HealthCare. It is a world class center that reflects Riverside’s commitment to improving the health and fitness of the community.

“Riverside Healthcare is a great example of a healthcare organization that is taking full advantage of Fortinet’s breadth and depth of products. They recognize that network security is more than just a firewall or a single point product that satisfies a single security function,” said Mark Hanson, director of healthcare sales at Fortinet. “The combination of FortiGate, FortiMail and FortiAP wireless access points provides a world-class security solution while addressing the budgetary constraints in healthcare of needing to do more with less.”

The full case study can be downloaded here:

Follow Fortinet Online: Twitter at:; Facebook at:; YouTube at:

About Fortinet (
Fortinet (NASDAQ: FTNT) is a worldwide provider of network security appliances and a market leader in unified threat management (UTM). Our products and subscription services provide broad, integrated and high-performance protection against dynamic security threats while simplifying the IT security infrastructure. Our customers include enterprises, service providers and government entities worldwide, including the majority of the 2012 Fortune Global 100. Fortinet’s flagship FortiGate product delivers ASIC-accelerated performance and integrates multiple layers of security designed to help protect against application and network threats. Fortinet’s broad product line goes beyond UTM to help secure the extended enterprise – from endpoints, to the perimeter and the core, including databases and applications. Fortinet is headquartered in Sunnyvale, Calif., with offices around the world.

March 6, 2013 I Written By

John Lynn is the Founder of the blog network which currently consists of 15 blogs containing almost 6000 articles with John having written over 3000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 13 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit.

ExtraHop Provides Insurance Policy for Healthcare Applications & IT Infrastructure with IT Operational Intelligence

Growing Number of Healthcare Organizations Rely on ExtraHop to Manage Major IT Initiatives such as Citrix VDI, EHR, and HIPAA

SEATTLE, WA, & NEW ORLEANS, LA — March 4, 2013 — ExtraHop announced today at the HIMSS13 Annual Conference and Exhibition that its real-time IT operational intelligence platform has been adopted by a growing number of healthcare organizations to ensure that vital technologies like desktop virtualization, picture archiving and communications systems (PACS), and electronic health records (EHR) are deployed and perform optimally. ExtraHop’s agentless, network-based platform provides correlated, cross-tier visibility to identify and solve problems quickly for organizations such as Practice Fusion, MedSolutions, and many more. ExtraHop delivers this deep visibility in a way that is compliant with HIPAA security and privacy standards.

In a 2012 survey of more than 500 IT decision makers, 44 percent of healthcare organizations indicated they plan to increase their adoption of server-hosted virtual desktops (SHVD) in 2013, a higher proportion than all other industries. However, while virtualization is a key healthcare initiative, patient care can suffer from latency or slow login times if organizations use legacy application performance monitoring tools, which cannot correlate issues across tiers.

The ExtraHop platform is verified as Citrix Ready® for Citrix XenDesktop®, Citrix XenApp™, and Citrix NetScaler® and provides essential IT operational intelligence through real-time analysis of the Citrix ICA wire protocol. John Smith, Netscaler/Citrix Architect at a major healthcare information technology company, and one of only 46 official Citrix Technology Professional Awardees, says of his experience: “ExtraHop is a great APM tool but it is also a great network monitoring tool and has value to every branch of my IT department. This is not a product whose value can be judged by finding its bubble in a scatter plot. I have not even scratched the surface of what this product can do.”

ExtraHop also offers healthcare organizations a way to monitor applications while complying with HIPAA security and privacy standards. Amidst 270 percent annual growth, Web-based EMR provider Practice Fusion found that only ExtraHop could provide real-time visibility across the network, web, database, and storage tiers without requiring any configuration and without risking privacy violations by storing packets. “We manage more than 50 million patient records,” says John Hluboky, VP of Technical Operations at Practice Fusion. “It’s incredibly important that ExtraHop can monitor all our traffic—even the encrypted traffic—and do it without any potential privacy violations.”

For healthcare cost-management services provider MedSolutions, ExtraHop equips every IT team member from application developers to the CIO with operational intelligence to continually improve everything from team collaboration to application rollouts to customer experience. Additionally, ExtraHop’s performance benchmarking abilities have enabled MedSolutions to migrate critical applications from physical to virtual environments—in one case saving $70,000 in hardware costs.

The ExtraHop platform meets the rigorous demands of modern healthcare applications and infrastructure by delivering key capabilities and supporting important initiatives, including the following:

·         Visibility and monitoring for all clients, applications and infrastructure communicating over the network, regardless of technology or software platform

·         Compliance and security insight that tracks logins by client as well as activity down to the file access level

·         Support for bring-your-own-device (BYOD) efforts by automatically discovering and tracking new devices and clients, and distinguishing between those client types, including doctors’ tablets

·         Plug-and-play deployment with no configuration required and no agents to install and maintain

·         Proactive early warning to fix issues before customers are impacted or SLAs are breached.

·         Automatic discovery and classification of all new applications and systems in the IT environment

·         Drill-down capabilities that provide for transaction-specific analysis of problems

“Hospitals and doctors are under pressure to modernize, and they cannot afford disruptions or slow performance that would negatively impact patient care,” says Jesse Rothstein, CEO, ExtraHop. “The rapid adoption of our platform among companies in the healthcare space arises from the safety net that we provide, making sure that these new systems do what they should while also making IT operations less burdensome and expensive.”

To see how the ExtraHop operational intelligence platform can transform your healthcare IT organization, try it for free for 60 days by downloading the ExtraHop Discovery Edition. Visit us in booth #5755 at the HIMSS13 Annual Conference and Exhibition to learn more.

About ExtraHop Networks

ExtraHop provides the real-time operational intelligence required to make IT more agile and proactive. The world’s best-run IT organizations use ExtraHop to manage more than a quarter-million devices and monitor over a trillion transactions daily, including Adobe, Alaska Airlines, Concur, Expedia, and Microsoft. Winner of many innovation awards from Gartner, Interop, and others, the ExtraHop platform auto-discovers and auto-classifies all applications and systems out of the box, providing the correlated, real-time visibility essential for dynamic environments. The ExtraHop platform deploys without agents and delivers value in less than 15 minutes, making it the most cost-effective solution on the market. Follow us on Twitter @ExtraHop.

March 4, 2013 I Written By

John Lynn is the Founder of the blog network which currently consists of 15 blogs containing almost 6000 articles with John having written over 3000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 13 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit.

New designs, features, functionality in Enovate’s 2013 products

CANTON, Mich. – Wall stations with fresh, new designs and more space to secure peripherals, and mobile computing carts for laptops and LCD screens bring even more functionality to Enovate’s product line in 2013.

e750 Room

Enovate redesigned its popular e750 wall cabinet workstation to give it a cleaner, more elegant appearance that fits well in a modern, high-tech environment.

Available in six colors – wild cherry, port maple, honey maple, hard rock maple, fine oak and white – the new e750 Room now is deeper and wider for secure storage of barcode scanners, charging bases, oversized CPUs and larger high definition video screens.

The e750 Room has a 12-inch height adjustment that allows use from a seated or standing position. It comes with Enovate’s Smart Dashboard, which provides immediate access via keyless, electronic PIN code; sit to stand height adjustment; keyboard lighting, and manual locking and unlocking.

The e750 Room also is available with Enovate’s eSensor System, which automatically closes and locks the cabinet when the operator walks away – a HIPAA-sensitive feature that fits well in busy hospitals and healthcare centers. It also may be equipped with eLift controls that raise or lower the system at the push of a button.

e550 Hall

Enovate’s space-saving wall-mounted workstation designed specifically for hallways is now deeper and wider for secure storage of barcode scanners, charging bases, oversized CPUs and larger high definition video screens.

Like the e750 Room, the e550 Hall also has a 12-inch height adjustment that allows use from a seated or standing position, as well as Enovate’s Smart Dashboard, eSensor System and eLift control features.

UltraLITE LCD & Laptop Carts

Equipped with a new base that makes them more cost-effective and maneuverable, Enovate’s line of UltraLITE Carts remain a top choice for mobile computing.

These medical-grade carts for LCD screens and CPUs, or laptops, are even lighter and effortlessly roll over hard floors or carpeting, through tight spaces and around obstacles. They go wherever patient data or a simple mobile workstation is needed – patient, emergency and operating rooms; labs; radiology centers, or nurse stations.

About Enovate

Headquartered in Canton, Michigan, Enovate is a leading international provider of mobile and wall-mounted computer workstations for healthcare, office and home. Enovate’s scalable, easy-to-use, ergonomic designs feature the best technology to create a flexible work environment that enhances productivity and performance. Enovate has been named by Inc. Magazine as one of the fastest growing companies in the U.S. for the past four years, and is celebrating 10 years of innovation in 2013. For more information, please contact Enovate at 877-258-8030 or visit

I Written By

John Lynn is the Founder of the blog network which currently consists of 15 blogs containing almost 6000 articles with John having written over 3000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 13 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit.

Health Organizations Prescribe a Move to the Cloud to Help Improve Patient Outcomes and Solve Business Challenges

Microsoft Office 365’s cloud-based communication, collaboration, and HIPAA privacy and security capabilities win over customers across the healthcare industry.

REDMOND, Wash. — March 4, 2012 — Microsoft Corp. today announced that healthcare organizations large and small, including FHI 360, Gwinnett Hospital System Inc., Kindred Healthcare Inc. and Mihills Webb, have selected Microsoft Office 365 as the trusted cloud service to help address their end goal of providing the highest quality, safety and best outcomes of care for each patient.

The choice has simultaneously helped those required to do so comply with critical regulatory and privacy obligations under the United States Health Insurance Portability and Accountability Act of 1996 (HIPAA), which among other things is designed to protect the privacy of healthcare information for individuals. Office 365 is the only major cloud business productivity solution that addresses rigorous HIPAA regulations, and programmatically offers a HIPAA Business Associate Agreement (BAA) to customers.

“We’re pleased to work with health organizations and partners to offer the cloud-based productivity and collaboration infrastructure they need to enable their people and teams to communicate and collaborate anytime, anywhere and substantially lower their IT operating costs,” said Dennis Schmuland, MD, chief health strategy officer, Microsoft U.S. Health & Life Sciences. “And by incorporating the required HIPAA privacy and security protections, and IT control safeguards in Office 365, Microsoft is enabling health organizations to move to the cloud at their own pace, and with confidence that Office 365 is designed to meet or exceed their requirements for patient-centered collaboration while simultaneously helping them address their HIPAA regulatory requirements for privacy and security compliance.”

The following healthcare organizations have recently implemented Microsoft Office 365 solutions for benefits that include these:

• Unifying and streamlining. FHI 360 is a global development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions for human development. Professional staff includes experts in health, nutrition, education, economic development, civil society, environment and research. They serve more than 60 countries and all U.S. states and territories, which meant FHI 360 needed a single solution to unify all offices. By adopting Office 365, FHI 360 was able to cohesively harness the power of cloud computing for the entire organization.

“We were looking to move every employee to the cloud, and Office 365 offered the best blend of feature set, corporate support and reliability,” said Michael Mazza, chief information officer, FHI 360. “Microsoft demonstrated a commitment in deployment and support that could not be matched. Microsoft’s ability to support our top five languages while understanding future considerations across our disciplines and geographies, within the organization and with our partners, was also important.”

• Low-cost, high-tech. Gwinnett Hospital System was not utilizing instant messaging and conferencing technologies and needed the ability to collaborate remotely without having to travel. The company wanted an effective cloud solution to interoperate with its existing technologies, so it chose Microsoft Lync Online.

“In general, hospitals tend to be behind in deploying new technologies,” said Rick Allen, assistant vice president of information systems at Gwinnett. “But we are competing for talent, and new technologies help attract young employees. With Lync and the cloud, we can provide easy collaboration regardless of location at a cost we can handle.”

• Standardized communication, improved collaboration, stronger management. Kindred Healthcare Inc. has experienced technological challenges in the past when acquiring and integrating healthcare companies and business portfolios, including during the most recent acquisition of RehabCare. After deciding to deploy Office 365 across all RehabCare employees, however, Kindred was able to standardize its lines of business on a common cloud platform, expand communication abilities via Microsoft Lync, and improve collaboration opportunities with Microsoft SharePoint, all the while leveraging the benefits of both cloud and on-premise offerings with robust security. Office 365 has also provided Kindred with a platform that enables it to continually improve productivity and manageability across the company.

“Because Kindred was already leveraging the Microsoft technologies before acquiring RehabCare, we felt confident in migrating RehabCare’s mobile therapists to Office 365,” said John Vorreiter, senior director of Technical Services. “Kindred has 78,000 dedicated employees providing IT and healthcare services to 546,000 patients and residents on an annualized basis, with more than 2,200 locations across 46 states. Having the latest cloud technology that supports a wide range of clinical and business applications, user collaboration, and needs and still helps ensure HIPAA security compliance enforcement tools is essential.”

• Security features and privacy compliance. Mihills Webb Medical, a small five-physician family practice, deployed Office 365 for communication and compliance benefits. Microsoft’s cloud offering not only improves communication and collaboration but provides robust security and helps meet privacy and other regulatory requirements as demanded by HIPAA, the federal law that applies to health organizations which need to protect patient data. Many organizations seeking to consolidate resources and save money in their infrastructure and email storage businesses needed to combine the benefits of moving to the cloud with the need for a solution with the highest level of scrutiny around how data is secured and accessed from the cloud.

“Compliance in particular was critical for us, and it’s a non-negotiable requirement that we demand from our technology solution providers,” said Dr. Cody Mihills, family physician at Mihills Webb. “Because Microsoft cloud services are HIPAA-compliant and came with a HIPAA business associate agreement, we’ve used Office 365 to unify communications across the office with confidence. Tasks like coordinating schedules between employees and collaborating with peers outside the office who support patients now can be executed in an efficient, HIPAA-compliant manner. Office 365, from a business standpoint, has been a winning proposition.”

More information about how organizations are turning to Microsoft technology is available in the Microsoft Customer Spotlight newsroom.

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.


I Written By

John Lynn is the Founder of the blog network which currently consists of 15 blogs containing almost 6000 articles with John having written over 3000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 13 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit.

Dell Latitude 10 Enhanced Security Tablet Meets the Security, Manageability and Reliability Needs of Government Agencies, Financial Institutions and Healthcare Organizations

  • Dell Latitude 10 with enhanced security sets the standard for business-friendly tablets with more industry-leading security features than any other device
  • A third-party study finds Latitude 10 tablets are up to 17 times faster and 94 percent less expensive to deploy than iPads in large scale enterprise implementations [1]

ROUND ROCK, Texas, Feb. 25, 2013 Dell today introduced the Latitude 10 enhanced security configuration, a business-ready tablet designed to address the costly and time consuming management and security challenges faced by organizations deploying tablets. The Dell Latitude 10 is ideal for highly regulated industries such as government agencies, financial institutions and healthcare organizations and builds upon Dell’s heritage of delivering trusted business PCs with industry-leading manageability, security and reliability.

Study Reveals Multiple IT Challenges of Deploying Tablets in Enterprise Settings
A recent Dell and Intel-commissioned Harris Interactive online survey [2] of 204 U.S. healthcare IT decision makers highlights the tablet management challenges faced by organizations today. The results show that tablets are increasingly becoming a standard IT device (51 percent of the healthcare organizations surveyed have deployed them). However, other studies show tablets can cost significantly more time and money to manage than other standard Windows-based devices such as laptops and desktops. According to the results of the Harris survey:

  • On average, those institutions managing tablets spend an estimated $2,235.20 configuring these devices to work within their organizations. These costs are often several times more than the actual expense of acquiring the device.
  • Fifty-one percent of tablet using institutions report that the devices required additional software or tools beyond what is used to manage laptops and desktops.
  • Forty-two percent of IT decision makers in tablet using organizations spent between 10 and 29 minutes per tablet to achieve the same level of security inherent in Trusted Platform Module (TPM) chips.
  • Forty-four percent of those in tablet using organizations reported that there are applications that are currently used in their organization on desktop and laptop computers that cannot currently be accessed on tablets.

These results demonstrate that the introduction of tablets into enterprise environments has created a more expensive and difficult management process for IT managers in multiple industries. The Dell Latitude 10 was designed to overcome these challenges by combining a great user experience with ease of management and deployment by IT. The Latitude 10 fits easily and securely into existing IT environments to help improve IT efficiency and decrease total cost-of-ownership. Because it is managed like any standard Windows-based laptop, the Latitude 10 is significantly easier to deploy and manage than the Apple iPad in large scale enterprise implementations. According to third-party testing performed by Principled Technologies [1], when compared to the iPad the Latitude 10 tablet is:

  • Up to 17 times faster and 94 percent less expensive to deploy saving approximately 580 hours in system prep and applications installation.
  • Up to 99 percent faster for software updates, saving approximately 197 hours with automated updates.
  • Up to 85 percent cheaper per device to maintain over a three-year period.

Industry-Leading Tablet Security
The Latitude 10 tablet, powered by the dual core Intel® Atom™ processor Z2760, delivers more hardware, authentication, data protection, tracking and recovery security features than any other tablet device on the market today and is ideal for organizations that must comply with stringent regulations such as the Sarbanes-Oxley Act (SOX), Health Insurance Portability and Accountability Act (HIPAA) and Federal Information Processing Standard (FIPS). The Latitude 10 enhanced security configuration is the only dual-authentication Windows 8 tablet with both an integrated smart card and fingerprint reader, in addition to the Latitude 10’s already robust security features that include:

  • Dell Data Protection|Access providing an integrated end point security management suite that utilizes the fingerprint and smart card reader in the Latitude 10 as well as third-party security devices. A Dell wizard provides simple setup.
  • Trusted Platform Module (TPM) 1.2 hardware to allow networks to check device integrity and to assign full trust.
  • Microsoft® BitLocker Drive Encryption.
  • Computrace Support for stealth tracking software to allow the recovery of lost or stolen devices.
  • A Noble Lock slot for added hardware security.

“Other tablets being deployed in business environments can cause more harm than good in the long run with unforeseen management costs and unsecure data protection and access,” said Neil Hand, Vice President of Tablets and Performance PCs, End User Computing, Dell. “With Latitude 10 enhanced security configuration, our customers will be able to give their workers the mobility and productivity they want while having the peace of mind they can easily enforce and adhere to some of the most rigorous security regulations.”

“While tablets can improve access to patient information for clinicians at the point of care, healthcare IT decision-makers should be informed about potential side-effects,” said Andrew Litt, M.D., Dell’s Chief Medical Officer. “The time and expense to connect, manage and secure these devices could be nearly five times the device’s purchase price2, which can be a significant concern for most healthcare institutions. Dell’s Latitude 10 tablet and integrated solutions like Mobile Clinical Computing address these concerns by simplifying device management and ensuring that information is both secure and accessible for patient care.”

“In our testing and analysis we found substantial advantages in managing the Dell Latitude 10 over an Apple iPad in an enterprise SCCM environment,” said Bill Catchings, co-founder of Principled Technologies. “Our analysis found that these advantages would translate to significant cost savings, especially when managing large numbers of these devices.”

Product Availability and Pricing [3]
The Dell Latitude 10 Enhanced Security is available worldwide today and costs $779USD.The Latitude 10 essentials 64GB configuration is available starting at $579USD. The Latitude 10 essentials 32GB configuration is available for $499USD.

About Dell
Dell Inc. (NASDAQ: DELL) listens to customers and delivers innovative technology and services that give them the power to do more. For more information, visit

[1] Tablets in Large Enterprises: Dell Latitude 10 with Windows 8 vs. Apple IPAD, A Principled Technologies Test Report, Commissioned by Dell, Jan. 2013

[2] The Dell Healthcare and Technology study is a third-party study commissioned by Dell. It was conducted online within the US and UK by Harris Interactive on behalf of Dell between Dec. 27, 2012 and Jan. 17, 2013 among 204 US and 81 UK IT decision makers who work in the healthcare industry who were either hospital/clinic administrators or IT professionals working inside or outside a dedicated IT department, and who had at least a major influence on decision making regarding purchasing computer equipment for hospitals/clinics. 105 IT decision makers in the US and 50 in the UK report that tablets are used in their organization. No estimates of theoretical sampling error can be calculated; a full methodology is available here.

[3] Offers subject to change, not combinable with all other offers. Taxes, shipping, handling and other fees apply. Offers available only to qualified U.S. customers and subject to restrictions in your applicable contract, if any. Dell reserves right to cancel orders arising from pricing or other errors.

About Harris Interactive
Harris Interactive is one of the world’s leading market research firms, leveraging research, technology, and business acumen to transform relevant insight into actionable foresight. Known widely for the Harris Poll® and for pioneering innovative research methodologies, Harris offers proprietary solutions in the areas of market and customer insight, corporate brand and reputation strategy, and marketing, advertising, public relations and communications research. Harris possesses expertise in a wide range of industries including health care, technology, public affairs, energy, telecommunications, financial services, insurance, media, retail, restaurant, and consumer package goods. Additionally, Harris has a portfolio of multi-client offerings that complement our custom solutions while maximizing our client’s research investment. Serving clients in more than 196 countries and territories through our North American and European offices, Harris specializes in delivering research solutions that help us – and our clients—stay ahead of what’s next. For more information, please visit

About Principled Technology and Management Cost Methodology
Principled Technologies (PT) compared a set of typical enterprise IT management operations on the Latitude 10 and the Apple iPad. PT looked at what the cost of doing these operations would be in a typical enterprise with 1,000 of the devices using existing management tools like SCCM. Principled Technologies provides industry-leading technology assessment and fact-based marketing services relying upon extensive experience with and expertise in all aspects of technology testing and analysis, from researching new technologies, to developing new methodologies, to testing with existing and new tools. Principled Technology’s founders have worked in technology assessment for over 20 years. They created and led the Ziff-Davis Benchmark Operation, which developed such industry-standard benchmarks as Ziff Davis Media’s Winstone and WebBench. They founded and led eTesting Labs, and after the acquisition of that company by Lionbridge Technologies were the head and CTO of VeriTest.

Dell, Latitude and OptiPlex are trademarks of Dell Inc. Dell disclaims any proprietary interest in the marks and names of others.

February 25, 2013 I Written By

John Lynn is the Founder of the blog network which currently consists of 15 blogs containing almost 6000 articles with John having written over 3000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 13 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit.