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Vast Majority of Americans Would Want to Know if They Have a Serious Illness or Injury, Even If There Is No Cure, New Survey Shows

• Siemens study shows that Americans are even willing to pay out-of-pocket for medical tests that aren’t covered by their insurance in order to get a clear diagnosis.

Amidst ongoing national debate about healthcare costs, new research unveiled today by Siemens Healthcare shows that the vast majority of Americans (92 percent) agree that “the value of knowing exactly what is wrong with their health is as important as having access to a doctor in the first place” and nearly four in five Americans (78 percent) would want to have a test done to diagnose a disease, even if there is no treatment or cure available. This survey was conducted online within the United States by Harris Interactive on behalf of Siemens Healthcare from April 9th to 11th, 2013 among 2,222 U.S. adults ages 18 and older.

“There is simply a rational, financial and emotional value to knowing if you are sick,” said Dr. Gregory Sorensen, CEO of Siemens Healthcare, who is also a board certified neuroradiologist. “The survey findings show clearly that Americans want to know exactly where they stand when it comes to their health.”

Medical testing and imaging such as MRI and CT scans, as well as clinical diagnostic tools to help diagnose cancer, Alzheimer’s disease, coronary disease and other serious illnesses, have come under increased scrutiny as the nation examines healthcare expenditures. However, the survey results show that – despite the belt tightening times for many American families – the majority of U.S. adults see real value in such tests:
• Roughly two-thirds (66 percent) of Americans would even be willing to pay out of their own pocket for tests to diagnose serious illness if there were such a test but it was not covered by their insurance.
• Over half (56 percent) have had and/or someone in their family has had an illness or injury that was at least in part diagnosed using a medical imaging scan.
• Almost nine in ten Americans (87%) agree that ruling out a diagnosis can save money in costly treatments that may not have been needed.
• Eight in ten Americans (83%) agree that even if medical technologies and tests are expensive, they save money in the long run by helping doctors to get to the right diagnosis more quickly.

“As a physician, I know first-hand there is great value in excluding a diagnosis. This is a critical step to ensure that patients avoid unnecessary, expensive medical inter-ventions. Medical imaging and diagnostic technologies were not developed to drive up costs. They were developed to improve health,” added Dr. Sorensen.

Other key findings of the ‘Value of Knowing’ survey include:

• Women over age 45 are more likely than men of the same age to agree that the value of knowing exactly what is wrong is as important as having access to a doctor in the first place.” (99% of women age 45-54; 97% age 55+ compared to 92% and 91% of men, respectively).

• Eight in ten Americans (80%) are concerned that the Government is making decisions about their medical care purely on the basis of cost; nearly nine in ten (89%) feel that way about insurance companies.

• Only 8% say that they and/or someone in their close family has been denied access to medical imaging device testing by a doctor or hospital; of those, more than half (59%) say it was due to cost, while the rest (41%) say it was for a medical reason.

“Overall, we found these survey findings to be quite eye-opening,” said Dr. Sorensen. “The results show that Americans, on the whole, are much more concerned about paying for medical care (72%) than about access to medical care (28%). At the same time, Americans have great faith in the benefits of medical testing and imaging as a means to a correct diagnosis. As a physician and as an executive responsible for the health insurance of thousands of our employees, I know that effectively used diagnostic tests can help more efficiently manage healthcare expenditures while providing patients with knowledge and peace of mind.”

About the Survey:
This survey was conducted online within the United States from April 9th to 11th, 2013 among 2,222 adults ages 18 and older by Harris Interactive on behalf of Siemens via its Quick Query omnibus product. Figures for age, sex, race/ethnicity, education, region and household income were weighted where necessary to bring them into line with their actual proportions in the population. Propensity score weighting was used to adjust for respondents’ propensity to be online.

All sample surveys and polls, whether or not they use probability sampling, are subject to multiple sources of error which are most often not possible to quantify or estimate, including sampling error, coverage error, error associated with nonresponse, error associated with question wording and response options, and post-survey weighting and adjustments. Therefore, Harris Interactive avoids the words “margin of error” as they are misleading. All that can be calculated are different possible sampling errors with different probabilities for pure, unweighted, random samples with 100% response rates. These are only theoretical because no published polls come close to this ideal.

Respondents for this survey were selected from among those who have agreed to participate in Harris Interactive surveys. The data have been weighted to reflect the composition of the adult population. Because the sample is based on those who agreed to participate in the Harris Interactive panel, no estimates of theoretical sampling error can be calculated.

About Harris Interactive:
Harris Interactive is one of the world’s leading market research firms, leveraging research, technology, and business acumen to transform relevant insight into actionable foresight. Known widely for the Harris Poll® and for pioneering innovative research methodologies, Harris offers proprietary solutions in the areas of market and customer insight, corporate brand and reputation strategy, and marketing, advertising, public relations and communications research. Harris possesses expertise in a wide range of industries including health care, technology, public affairs, energy, telecommunications, financial services, insurance, media, retail, restaurant, and consumer package goods. Additionally, Harris has a portfolio of multi-client offerings that complement our custom solutions while maximizing our client’s research investment. Serving clients in more than 196 countries and territories through our North American and European offices, Harris specializes in delivering research solutions that help us – and our clients – stay ahead of what’s next. For more information, please visit www.harrisinteractive.com.

About Siemens Healthcare:
The Siemens Healthcare Sector is one of the world’s largest suppliers to the healthcare industry and a trendsetter in medical imaging, laboratory diagnostics, medical information technology and hearing aids. Siemens offers its customers products and solutions for the entire range of patient care from a single source – from prevention and early detection to diagnosis, and on to treatment and aftercare. By optimizing clinical workflows for the most common diseases, Siemens also makes healthcare faster, better and more cost-effective. Siemens Healthcare employs some 51,000 employees worldwide and operates around the world. In fiscal year 2012 (to September 30), the Sector posted revenue of 13.6 billion euros and profit of around 1.8 billion euros. For further information please visit: www.siemens.com/healthcare

June 1, 2013 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Dell Latitude 10 Enhanced Security Tablet Meets the Security, Manageability and Reliability Needs of Government Agencies, Financial Institutions and Healthcare Organizations

  • Dell Latitude 10 with enhanced security sets the standard for business-friendly tablets with more industry-leading security features than any other device
  • A third-party study finds Latitude 10 tablets are up to 17 times faster and 94 percent less expensive to deploy than iPads in large scale enterprise implementations [1]

ROUND ROCK, Texas, Feb. 25, 2013 Dell today introduced the Latitude 10 enhanced security configuration, a business-ready tablet designed to address the costly and time consuming management and security challenges faced by organizations deploying tablets. The Dell Latitude 10 is ideal for highly regulated industries such as government agencies, financial institutions and healthcare organizations and builds upon Dell’s heritage of delivering trusted business PCs with industry-leading manageability, security and reliability.

Study Reveals Multiple IT Challenges of Deploying Tablets in Enterprise Settings
A recent Dell and Intel-commissioned Harris Interactive online survey [2] of 204 U.S. healthcare IT decision makers highlights the tablet management challenges faced by organizations today. The results show that tablets are increasingly becoming a standard IT device (51 percent of the healthcare organizations surveyed have deployed them). However, other studies show tablets can cost significantly more time and money to manage than other standard Windows-based devices such as laptops and desktops. According to the results of the Harris survey:

  • On average, those institutions managing tablets spend an estimated $2,235.20 configuring these devices to work within their organizations. These costs are often several times more than the actual expense of acquiring the device.
  • Fifty-one percent of tablet using institutions report that the devices required additional software or tools beyond what is used to manage laptops and desktops.
  • Forty-two percent of IT decision makers in tablet using organizations spent between 10 and 29 minutes per tablet to achieve the same level of security inherent in Trusted Platform Module (TPM) chips.
  • Forty-four percent of those in tablet using organizations reported that there are applications that are currently used in their organization on desktop and laptop computers that cannot currently be accessed on tablets.

These results demonstrate that the introduction of tablets into enterprise environments has created a more expensive and difficult management process for IT managers in multiple industries. The Dell Latitude 10 was designed to overcome these challenges by combining a great user experience with ease of management and deployment by IT. The Latitude 10 fits easily and securely into existing IT environments to help improve IT efficiency and decrease total cost-of-ownership. Because it is managed like any standard Windows-based laptop, the Latitude 10 is significantly easier to deploy and manage than the Apple iPad in large scale enterprise implementations. According to third-party testing performed by Principled Technologies [1], when compared to the iPad the Latitude 10 tablet is:

  • Up to 17 times faster and 94 percent less expensive to deploy saving approximately 580 hours in system prep and applications installation.
  • Up to 99 percent faster for software updates, saving approximately 197 hours with automated updates.
  • Up to 85 percent cheaper per device to maintain over a three-year period.

Industry-Leading Tablet Security
The Latitude 10 tablet, powered by the dual core Intel® Atom™ processor Z2760, delivers more hardware, authentication, data protection, tracking and recovery security features than any other tablet device on the market today and is ideal for organizations that must comply with stringent regulations such as the Sarbanes-Oxley Act (SOX), Health Insurance Portability and Accountability Act (HIPAA) and Federal Information Processing Standard (FIPS). The Latitude 10 enhanced security configuration is the only dual-authentication Windows 8 tablet with both an integrated smart card and fingerprint reader, in addition to the Latitude 10’s already robust security features that include:

  • Dell Data Protection|Access providing an integrated end point security management suite that utilizes the fingerprint and smart card reader in the Latitude 10 as well as third-party security devices. A Dell wizard provides simple setup.
  • Trusted Platform Module (TPM) 1.2 hardware to allow networks to check device integrity and to assign full trust.
  • Microsoft® BitLocker Drive Encryption.
  • Computrace Support for stealth tracking software to allow the recovery of lost or stolen devices.
  • A Noble Lock slot for added hardware security.

Quotes
“Other tablets being deployed in business environments can cause more harm than good in the long run with unforeseen management costs and unsecure data protection and access,” said Neil Hand, Vice President of Tablets and Performance PCs, End User Computing, Dell. “With Latitude 10 enhanced security configuration, our customers will be able to give their workers the mobility and productivity they want while having the peace of mind they can easily enforce and adhere to some of the most rigorous security regulations.”

“While tablets can improve access to patient information for clinicians at the point of care, healthcare IT decision-makers should be informed about potential side-effects,” said Andrew Litt, M.D., Dell’s Chief Medical Officer. “The time and expense to connect, manage and secure these devices could be nearly five times the device’s purchase price2, which can be a significant concern for most healthcare institutions. Dell’s Latitude 10 tablet and integrated solutions like Mobile Clinical Computing address these concerns by simplifying device management and ensuring that information is both secure and accessible for patient care.”

“In our testing and analysis we found substantial advantages in managing the Dell Latitude 10 over an Apple iPad in an enterprise SCCM environment,” said Bill Catchings, co-founder of Principled Technologies. “Our analysis found that these advantages would translate to significant cost savings, especially when managing large numbers of these devices.”

Product Availability and Pricing [3]
The Dell Latitude 10 Enhanced Security is available worldwide today and costs $779USD.The Latitude 10 essentials 64GB configuration is available starting at $579USD. The Latitude 10 essentials 32GB configuration is available for $499USD.

About Dell
Dell Inc. (NASDAQ: DELL) listens to customers and delivers innovative technology and services that give them the power to do more. For more information, visit www.dell.com.

[1] Tablets in Large Enterprises: Dell Latitude 10 with Windows 8 vs. Apple IPAD, A Principled Technologies Test Report, Commissioned by Dell, Jan. 2013

[2] The Dell Healthcare and Technology study is a third-party study commissioned by Dell. It was conducted online within the US and UK by Harris Interactive on behalf of Dell between Dec. 27, 2012 and Jan. 17, 2013 among 204 US and 81 UK IT decision makers who work in the healthcare industry who were either hospital/clinic administrators or IT professionals working inside or outside a dedicated IT department, and who had at least a major influence on decision making regarding purchasing computer equipment for hospitals/clinics. 105 IT decision makers in the US and 50 in the UK report that tablets are used in their organization. No estimates of theoretical sampling error can be calculated; a full methodology is available here.

[3] Offers subject to change, not combinable with all other offers. Taxes, shipping, handling and other fees apply. Offers available only to qualified U.S. customers and subject to restrictions in your applicable contract, if any. Dell reserves right to cancel orders arising from pricing or other errors.

About Harris Interactive
Harris Interactive is one of the world’s leading market research firms, leveraging research, technology, and business acumen to transform relevant insight into actionable foresight. Known widely for the Harris Poll® and for pioneering innovative research methodologies, Harris offers proprietary solutions in the areas of market and customer insight, corporate brand and reputation strategy, and marketing, advertising, public relations and communications research. Harris possesses expertise in a wide range of industries including health care, technology, public affairs, energy, telecommunications, financial services, insurance, media, retail, restaurant, and consumer package goods. Additionally, Harris has a portfolio of multi-client offerings that complement our custom solutions while maximizing our client’s research investment. Serving clients in more than 196 countries and territories through our North American and European offices, Harris specializes in delivering research solutions that help us – and our clients—stay ahead of what’s next. For more information, please visit www.harrisinteractive.com.

About Principled Technology and Management Cost Methodology
Principled Technologies (PT) compared a set of typical enterprise IT management operations on the Latitude 10 and the Apple iPad. PT looked at what the cost of doing these operations would be in a typical enterprise with 1,000 of the devices using existing management tools like SCCM. Principled Technologies provides industry-leading technology assessment and fact-based marketing services relying upon extensive experience with and expertise in all aspects of technology testing and analysis, from researching new technologies, to developing new methodologies, to testing with existing and new tools. Principled Technology’s founders have worked in technology assessment for over 20 years. They created and led the Ziff-Davis Benchmark Operation, which developed such industry-standard benchmarks as Ziff Davis Media’s Winstone and WebBench. They founded and led eTesting Labs, and after the acquisition of that company by Lionbridge Technologies were the head and CTO of VeriTest.

Dell, Latitude and OptiPlex are trademarks of Dell Inc. Dell disclaims any proprietary interest in the marks and names of others.

 
February 25, 2013 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.