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Industry Report Highlights Widespread Dissatisfaction with EHRs and PHMs for Quality Performance Management

97% of Surveyed Health Systems Relying on Solutions Considered Unsatisfactory

CHICAGO – November 15, 2017 – SA Ignite Inc., a leading provider of solutions that simplify and automate the management of complex value-based programs, today announced key findings from its recent industry study. The State of QPP Preparedness Industry Report, conducted in collaboration with Porter Research, analyzed feedback from nearly 120 health system executives regarding their organizations’ preparedness for CMS’s Quality Payment Program (QPP). Researchers found that while most health systems are relying solely on electronic health record (EHR) or population health management (PHM) solutions for quality reporting, the majority are unsatisfied with the performance of those systems, indicating that organizations are at risk of missing out on their goals of maximizing payment incentives.

The QPP is a CMS initiative created under the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA) to improve health outcomes and aid the transition to value-based care. Ninety-four percent of the study respondents are actively participating in the QPP, which is indicative of the rapid national adoption of value-based programs.

According to the study, 97% of respondents say their organizations are relying on their EHRs or PHMs for QPP reporting. However, they have very low confidence in these tools, especially when it comes to the most critical functions related to QPP performance, such as:

  • Identifying all eligible clinicians
  • Pinpointing focus areas to increase scores
  • Seeing overall MIPS score/estimated financial impact

Additional study findings include:

  • The majority (64%) of health systems are seeking to maximize their QPP payment incentives.
  • 73% of respondents reported that their system vendor does not offer a specific QPP management solution.
  • There is a lack of consistency across organizations as to which department manages the QPP. Respondents cited quality, clinical, administrative, IT, and population health departments as various managers of the program.

“EHR and PHM solutions were designed to manage patient care, not to optimize performance in value-based programs,” said Matt Fusan, Director of Customer Experience of SA Ignite. “It should come as no surprise that these solutions don’t have the necessary functionality to support quality performance management. Healthcare leaders hoping to maximize their incentives must look beyond the EHR to solutions that mitigate complexity and facilitate proactive program management.”

Click here to learn more about this study and its results, and to receive practical guidance on how to manage quality performance and maximize payment incentives.

About SA Ignite, Inc.

SA Ignite’s compliance management and predictive analytics platform simplifies the complexities of evolving value-based initiatives, including MIPS and Meaningful Use for Medicaid. Some of the nation’s largest healthcare organizations optimize their quality scores to reduce reputational and financial risk with the help of timely, actionable insights from SA Ignite. For more information, visit www.saignite.com.

November 15, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

AMIA Urges CMS to Rethink Informatics Policies as New Models of Care Emerge

Outcomes-oriented payment policy should enable more outcomes-oriented informatics policy

(BETHESDA, MD) — In comments submitted to the Centers for Medicare & Medicaid Services (CMS), the nation’s leading data scientists in healthcare urged federal officials to use new payment policies to reassess how providers are required to use informatics tools, and rethink how quality is measured in a digital world. Officials from the American Medical Informatics Association (AMIA) said new and novel ways to deliver care will rely on dynamic uses of information technology (IT) and other informatics tools, so government policies dictating the use of IT should be flexible and evolve as more experience is gained with new care models.

CMS issued a request for information (RFI) in October asking for stakeholder input on how best to implement a range of policies required by the Medicare Access and CHIP Reauthorization Act (MACRA) of 2015 (PL 114-10). The Merit-based Incentive Payment System (MIPS) and Alternative Payment Models (APMs) established by MACRA will replace the current Fee-For-Service payment model for Medicare by 2017 and 2019, respectively. This system of reimbursement will rely heavily on electronically-specified clinical quality measures (eCQMs) to pay physicians based on how well their patients recover, rather than the number of services delivered. In comments, AMIA said it supported this move to value-based reimbursement, but voiced concern with the industry’s ability to generate accurate and complete eCQMs, and urged more focus on outcomes-oriented quality measurement.

“AMIA supports the overall direction of moving to an outcomes-based payment system, predicated on demonstrating value for payment,” the organization said in comments. “As we transition away from fee-for-service payment, so too must we move away from the quality measurement paradigm underlying that system. Despite earnest efforts, quality measurement has not become ‘a by-product of care delivered,’ as envisioned, and we are concerned the current mode is insufficient to enable this.”

To improve the current approach, AMIA urged officials to devote more resources to testing both the accuracy of the measure calculation, as well as the feasibility of the data collection requirements, and pilot all new eCQMs before their release for use. CMS should also establish a regular cadence of updates/revisions to eCQMs, ensuring adequate time is allowed for implementation of revisions by both the vendor and provider. Further, AMIA suggested these policies create new opportunities to develop better outcome measures, rather than relying on current process measures.

Additional questions posed by the RFI sought input on how officials should implement policies that require the use of certified EHR technology, and whether new certification criteria are needed to help providers succeed within new payment models. AMIA recommended federal officials avoid overly prescriptive requirements to determine how providers use informatics tools within APMs, but rather focus on the outcomes sought by the use of such tools.

“Ours is a dynamic environment of innovation and invention,” said Blackford Middleton, MD, MPH, MSc, FACMI and current AMIA Board Chair.  “AMIA sees policy development for MIPS and APMs as not just an opportunity to change our payment system, but as an opportunity to revisit policies meant to spur adoption and guide use of health IT.”

AMIA President and CEO Douglas Fridsma, MD, PhD, FACP, FACMI continued, “In much the same way that fee-for-service era policies skewed incentives and provider behavior, overly prescriptive documentation and ‘use’ requirements of the same era have influenced how health IT is developed, implemented and leveraged to improve care.  We must evolve both sets of policies if we are going to succeed in this new paradigm.”

Click here to read AMIA’s full comments to the CMS RFI regarding implementation of MIPS and promotion of APMs.

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AMIA, the leading professional association for informatics professionals, is the center of action for 5,000 informatics professionals from more than 65 countries. As the voice of the nation’s top biomedical and health informatics professionals, AMIA and its members play a leading role in assessing the effect of health innovations on health policy, and advancing the field of informatics. AMIA actively supports five domains in informatics: translational bioinformatics, clinical research informatics, clinical informatics, consumer health informatics, and public health informatics.

November 16, 2015 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.