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Epion Health Receives $4.5M Series A Funding from Deerfield Management

ROSELAND, N.J.July 18, 2014 /PRNewswire/ — Epion Health announced the closing of a $4.5M Series A financing round with Deerfield Management Company, a New York City based investment firm. The funding will be used to scale Epion’s rapidly growing, iPad based, digital check-in and patient engagement platform used in healthcare facilities around the country.

This news comes on the heels of Epion’s recent announcement of a partnership and successful integration with athenahealth. Epion’s solution is now live and available to Athena’s network of 52,000 plus providers.

At the announcement, Epion’s CEO, Joe Blewitt said, “This additional capital comes into the company at an exciting time. We now have the necessary resources for the foreseeable future to capitalize on a very large market opportunity. In addition to growing our sales and operations teams, a portion of the funding will be used to continue to enhance our product for our rapidly growing network of providers. Our focus is on helping our providers increase revenues, decrease costs and improve patient satisfaction and patient outcomes. We’re excited to be partnering with Deerfield Management. In addition to deep pockets, Deerfield brings strong healthcare industry expertise and an extremely robust research arm to the table.”

Deerfield is committed to supporting innovative healthcare technology solutions and is excited about Epion’s ability to both improve practice level economics as well as enhance clinical care and patient experience,” remarked Leslie Henshaw, a Partner at Deerfield Management.

About Epion Health

Epion Health is a Healthbox Accelerator alumni company and offers a software as a service, patient engagement platform at the point of care, beginning with the patient check-in process. By replacing clipboards and paper forms with iPads, Epion improves efficiencies and engages patients to improve outcomes. The service fully integrates with Electronic Health Record and Practice Management systems.

About Deerfield Management Company 

Deerfield is an investment management firm committed to advancing healthcare through investment, information and philanthropy. For more information about Deerfield, please visit www.deerfield.com

July 22, 2014 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

CareCloud Appoints Tom Cady as Vice President of Professional Services; Supporting Record Growth With Enhanced Implementation and Training Capabilities

Brings Close to 30 Years of Executive Management Experience in Consulting, Professional Services, and Sales in the Healthcare Technology Industry to Further CareCloud’s Market Momentum

BOSTON–(BUSINESS WIRE)– CareCloud, a leading provider of cloud-based practice management, electronic health records (EHR), and medical billing software and services, today announced that the Company has hired Tom Cady as its new Vice President of Professional Services. Mr. Cady will be responsible for managing CareCloud’s client implementation and training teams – an essential pillar in powering the Company’s more than 100% year-over-year revenue growth while continuing to enhance customer experience and success. Mr. Cady brings close to 30 years of executive management experience in consulting and professional services, sales and client service in the healthcare industry. He joins CareCloud as a member of its senior leadership team and will report to Albert Santalo, CareCloud’s Chairman and CEO, and will be based in the Company’s Boston office.

“Tom is quite simply the very best professional services executive in the healthcare IT industry and I could not be more thrilled to have him join CareCloud as we continue to scale our national cloud-based platform and streamline the way medical groups leverage our applications and services,” said Mr. Santalo. “The onboarding of clients onto our platform and subsequent training efforts is often the first and most important interaction any client experiences, setting the tone for the long-term relationship. Making sure we have the industry’s very best professional service capabilities and leadership is critical for us continuing to achieve such high client retention, satisfaction, and consistent revenue growth.”

“I have had the privilege to work with some amazing organizations and individuals throughout my time in the healthcare technology industry, while also being part of truly disruptive business models along the way,” said Mr. Cady. “Given the challenges facing the industry, it’s clear that cloud-based technologies are the logical option for helping medical practices optimize their financial and clinical operations. CareCloud, with its modern design, architecture, and workflow automation stands to disrupt how physicians and their staff use technology and I am excited to join such a vibrant and innovative culture.”

Mr. Cady joined CareCloud from athenahealth, Inc. (Nasdaq: ATHN), a provider of web-based software and services to medical groups, holding numerous executive positions over his eleven years at the company. During the last half of his tenure at athenahealth, Mr. Cady led the growth and scaling of the professional services department. Under his leadership, the organization grew in both staff and annual revenue implemented by over 500%. From 2002 to 2007, Mr. Cady also served as the athenahealth’s Regional Vice President of Sales. He was a key member of the sales leadership team that drove the Company’s revenue growth from $8 million to $117 million.

Prior to athenahealth, Mr. Cady spent more than seventeen years at IDX Corporation, a provider of software solutions for integrated healthcare delivery systems, group practices, and managed care organizations, that was purchased by GE Healthcare in 2006. During his tenure at IDX, Tom led the implementation organization of the company’s largest division and also built and expanded the company’s consulting practice into a $20 million business unit.

Mr. Cady holds a BS in Management from Bentley University.

About CareCloud

CareCloud is a leading provider of cloud-based practice management, electronic health record (EHR) and medical billing software and services for medical groups. The company’s products are connecting providers to one another – and to their patients – through a fully integrated digital healthcare ecosystem that can be accessed on any browser or device.

CareCloud is helping thousands of providers increase collections, streamline operations and improve patient care in more than 45 states. The company received over $20 million in Series A funding from Intel Capital and Norwest Venture Partners in 2011. To learn more about CareCloud, please visit www.carecloud.com.

June 18, 2013 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

46% of U.S. Physician Groups plan to join a Health Information Exchange (HIE)

Burlington, VT – HIMSS Analytics continues the series of strategic industry reports previously published by CapSite with the release of the 5th Annual U.S. Ambulatory Electronic Health Record (EHR) & Practice Management (PM) Study.  The study represents unique Voice of Customer (VOC) insight from more than 800 physician groups on market adoption, market share, market opportunity and vendor mind share across the U.S. physician market.  Additionally, it incorporates information from the HIMSS Analytics® Database for a comprehensive snapshot of the Ambulatory EHR and PM marketplace.

“The year-over-year analysis that we provide allows for an in-depth understanding of industry trends,” said Brendan FitzGerald, HIMSS Analytics Research Director. “While both the tethered and non-tethered Ambulatory EHR markets show signs of maturing, there is continued opportunity with 35% of respondents planning to purchase, replace, or upgrade an Ambulatory EHR solution.”

The study includes Voice of Customer (VOC) insight on physician group:

  • Status on receiving incentive funding for Stage 1 of Meaningful Use (MU)
  • Plans for purchasing or upgrading Ambulatory EHR & PM solutions
  • Primary drivers behind decisions to replace current Ambulatory EHR & PM solutions
  • Plans for joining a Health Information Exchange (HIE)

Vendor Market and Mind Share coverage includes:

Acumen, ADP AdvancedMD, Allscripts, Amazing Charts, Aprima, athenahealth, BioMedix, Cerner, CPSI, eClinicalWorks, e-MDs, Epic, GE Healthcare, Greenway, Healthland, HMS, McKesson, Meditech, MedNet, MedPlus, MED3000, NextGen, OptumInsight, Practice Fusion, Siemens, Vitera

About HIMSS Analytics
HIMSS Analytics is a wholly-owned, not-for-profit subsidiary of the Healthcare Information and Management Systems Society (HIMSS). The company acquired CapSite in October 2012 and offers a portfolio of healthcare information technology market intelligence products and services, including detailed analytics tools, market research, and customized consulting. Visit www.himssanalytics.org or www.capsite.com for more information.

June 12, 2013 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Cerner, McKesson, Allscripts, athenahealth, Greenway and RelayHealth Announce Ground Breaking Alliance to Enable Integrated Health Care

First-of-its-kind effort to transform quality and cost effectiveness by enabling data liquidity across systems, settings and episodes of care

New Orleans, March 4, 2013 – Top health care information technology (HIT) companies Cerner, McKesson, Allscripts, athenahealth, Greenway Medical Technologies® and RelayHealth announced today the launch of the CommonWell Health Alliance™, planned to be an independent not-for-profit organization that will support universal, trusted access to health care data through seamless interoperability. This historic effort is aimed at improving the quality of care delivery while working to lower costs for care providers, patients and the industry as a whole.

The Alliance intends to be a collaborative effort of suppliers who are focused on achieving data liquidity between systems, in compliance with patient authorizations. The Alliance will define, promote and certify a national infrastructure with common platforms and policies. It also will ensure that HIT products displaying the Alliance seal are certified to work on the national infrastructure.

“Today’s announcement represents an inflection point in health care, with key industry leaders coming together to support the delivery of a national health information exchange,” said John Hammergren, chairman and CEO, McKesson Corp. “The formation of this alliance takes health care a step closer to broad industry interoperability. A national and trusted health information exchange will break down the information silos in health care and should dramatically improve the quality and cost effectiveness of care delivery. Creating data liquidity between all HIT developers is fundamental to improving patient care, enhancing the vitality of the health care industry, and strengthening the long-term health of our nation.”

“We believe the industry needs to step up to the challenges of interoperability,” noted Neal Patterson, co-founder, chairman, CEO and president, Cerner. “If we can rise to the challenge as an industry, we have a chance to deliver a golden era of health care. It is a system where consumers not only have a right to their data, but also have the ability to mobilize it in the pursuit of better health. This alliance is about setting aside the admittedly tough politics of this issue to do what is right for the health care consumer. We at Cerner are proud to play a leadership role in this exciting effort.”

Elements of the Alliance’s national infrastructure will be tested in a local pilot within the next year. Early components will include the following core services:

  • Cross-entity patient linking and matching services: Help developers and providers link and match patients as they transition through care facilities, regardless of the underlying software system
  • Patient consent and data access management: Foster HIPAA-compliant and simple patient-centered management of data sharing consents and authorizations
  • Patient record locator and directed query services: Help providers deliver a history of recent patient care encounters, and, with appropriate authorization, patient data across multiple providers and episodes of care

“The formation of the CommonWell Health Alliance will be a significant step forward toward the electronic exchange of health information to support clinicians and patients,” said Janet Marchibroda, director of the Health Innovation Initiative at the Bipartisan Policy Center. “The founding members of the Alliance are focused on exactly the right foundational areas, and it’s terrific to see industry leaders stepping up to solve the problem of interoperability on behalf of providers and patients everywhere.”

“Allscripts’ vision has been to create a true Connected Community of Health. We believe open platforms are required to realize that vision and make the improvements our health care delivery system needs to dramatically improve outcomes while reducing cost,” said Paul Black, president and CEO, Allscripts. “This alliance provides a framework that will enable patient identification and record-sharing for providers across the nation. This is good for care providers, for patients and for the country. We are proud to be a founding member and to help lead this important effort.”

“Greenway has anticipated this evolution to a smarter health care system based on open collaboration and data flow,” said Tee Green, president and CEO, Greenway. “We’ve been telling caregivers the marketplace can provide it and sustain it, and they are right to expect it. Consumers are no different, and a patient-enabled approach to data access will foster a deeper and more efficient patient-provider relationship. Allowing data to flow more freely fits the needs of a mobile society just as providers are taking on more financial risk in coordinating care. We are committed to the Alliance goals and our ongoing participation as this initiative grows.”

“We’ve built athenahealth on the vision that health care needs an information backbone that facilitates and incents true health information exchange. However, the promise of the free flow of health information and the reality of it today are worlds apart,” said Jonathan Bush, CEO and chairman, athenahealth, Inc. “We support the CommonWell Health Alliance because we believe that being open matters, especially when it comes to patient care. CommonWell’s efforts to bring major developers together to pilot patient linking and matching across IT systems and care settings is an important step in the right direction. We look forward to helping lead these efforts as a founding member of the Alliance.”

Members of the Alliance are committed to collaborating with all HIT developers to realize the vision of integrated health care and encourage other HIT companies to join the CommonWell Health Alliance by visiting www.commonwellalliance.org. The founding members of the Alliance will be holding a press conference on March 4, 2013 from 11:00 a.m. to 12:00 p.m. CT at the HIMSS 2013 Annual Conference and Exhibition in New Orleans. The event will also be livestreamed atwww.webcasts.com/March4PressEvent. Please visit www.commonwellalliance.org for additional details.

About CommonWell Health Alliance

CommonWell Health Alliance is anticipated to be an independent not-for-profit trade association of HIT companies that will work together to create universal access to patient health care data. The Alliance will be open to all health information technology developers that are committed to making patient’s data available to themselves and providers regardless of where care occurs. Alliance members will support the belief that provider access to this data must be built-in to health information technologies at a reasonable cost for use by a broad range of health care providers and the patients they serve.

The founding members of CommonWell Health Alliance invite all HIT suppliers to join us in working together to provide seamless, trusted access to health information, in support of better, more cost-effective care for our patients and communities.

To learn more about the CommonWell Health Alliance, please visit www.commonwellalliance.org.

About Cerner

Cerner Corp. (NASDAQ: CERN) is contributing to the systemic change of health and care delivery. For more than 30 years Cerner has been executing its vision to make health care safer and more efficient. We started with the foundation of digitizing paper processes and now offer the most comprehensive array of information software, professional services, medical device integration, remote hosting and employer health and wellness services. Cerner systems are used by everyone from individual consumers, to single-doctor practices, hospitals, employers and entire countries. Taking what we’ve learned over more than three decades, Cerner is building on the knowledge that is in the system to support evidence-based clinical decisions, prevent medical errors and empower patients in their care.

Cerner® solutions are licensed by approximately 10,000 facilities around the world, including more than 2,700 hospitals; 4,150 physician practices; 45,000 physicians; 550 ambulatory facilities, such as laboratories, ambulatory centers, behavioral health centers, cardiac facilities, radiology clinics and surgery centers; 800 home health facilities; 40 employer sites and 1,750 retail pharmacies.

About McKesson

McKesson Corporation (NYSE: MCK), currently ranked 14th on the FORTUNE 500, is a healthcare services and information technology company dedicated to making the business of healthcare run better. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. McKesson helps its customers improve their financial, operational, and clinical performance with solutions that include pharmaceutical and medical-surgical supply management, healthcare information technology, and business and clinical services. For more information, visit us at www.mckesson.com.

About Allscripts
Allscripts (NASDAQ: MDRX) delivers the insights that healthcare providers require to generate world-class outcomes. The company’s Electronic Health Record, practice management and other clinical, revenue cycle, connectivity and information solutions create a Connected Community of Health™ for physicians, hospitals and post-acute organizations.  To learn more about Allscripts, please visit www.allscripts.comTwitterYouTube and It Takes A Community: The Allscripts Blog.

About athenahealth
athenahealth, Inc. is a leading provider of cloud-based Best in KLAS electronic health record (EHR), practice management, and care coordination services to medical groups and health systems. athenahealth’s mission is to be the most trusted service to medical care givers, helping them do well by doing the right thing. For more information, please visit www.athenahealth.com or call 888-652-8200.

About Greenway Medical Technologies

Greenway Medical Technologies, Inc. (NYSE: GWAY) delivers innovative software and business service solutions for healthcare providers through its PrimeSUITE® platform. As a certified and fully integrated electronic health record, practice management and interoperability solution, Greenway PrimeSUITE helps improve care coordination, quality and cost-efficiency as part of a smarter, sustainable healthcare system. Thousands of care providers across primary care and more than 30 specialties and sub-specialties use cloud-based or on-premise Greenway® solutions in healthcare enterprises, physician practices and clinics nationwide. www.greenwaymedical.com

About RelayHealth

RelayHealth, McKesson’s connectivity business, enables the trusted exchange of clinical, financial and administrative information between patients, providers, payers, pharmacies, pharmaceutical manufacturers and government agencies. RelayHealth processes nearly 16 billion healthcare transactions annually by integrating the delivery of high-quality care and improving the financial outcomes for its customers. For more information, call 888.743.8735, or visit our Web site atwww.RelayHealth.com. Follow us on Twitter (@RelayHealth) or visit the RelayHealth Facebook page.

March 4, 2013 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

HIMSS13: athenahealth Issues HIT Industry ‘Code of Conduct’

Code Lays Out Five Basic Principles to Move Industry Forward

WATERTOWN, MA, and NEW ORLEANS, LA March 4, 2013athenahealth, Inc. (NASDAQ: ATHN), a leading provider of cloud-based electronic health record (EHR), practice management, and care coordination services to medical groups and health systems, today proposed a Health Information Technology (HIT) ‘Code of Conduct’ that calls upon the health information industry, particularly electronic health record (EHR) vendors, to abide by five principles related to data portability, patient safety, provider freedom of choice, and Meaningful Use.

The HIT Code of Conduct responds to recent statements by National Coordinator for Health IT, Dr. Farzad Mostashari, who has challenged the industry (HIT vendors) to “step up” and agree to a Code of Conduct that sets forth principles to protect patients, guard against fraud, and empower HIT to finally realize its potential to revolutionize health care. Motivated by the challenge, athenahealth has outlined a framework that its peer vendors can sign on to, and other industry stakeholders can sign up in support of, and today launched an online portal to gather online “signatures.” The five principles HIT vendors are being challenged to adhere to are:

  • Empower Data Portability and Provider Choice
  • Build a True Nationwide Information Backbone
  • Protect Patients
  • Prevent Fraud
  • Drive Meaningful Use

“The HIT Code of Conduct is a call to the industry to abide by a uniform set of high standards that providers should expect and demand as they invest in technology and services as a means to improve care delivery,” said Jonathan Bush, CEO and Chairman of athenahealth. “These are things we’ve committed to do for our clients—things that we believe our industry must do if HIT is going to join the 21st century and finally realize its potential to transform healthcare.”

“These are simple propositions that we think can have a significant impact—if we get broad buy-in from our peer companies and the providers we all serve,” said Dan Haley, VP of Government Affairs, athenahealth.

Added Haley, “The principles in the Code squarely address some of the central policy issues facing the HIT industry, providing not only a push to move the industry forward, but also a strong signal to our providers and to government that our industry understands its responsibility to proactively address those issues.”

HIT vendors, industry stakeholders, and policymakers interested in reviewing the full Code of Conduct are encouraged to visit it here: http://www.athenahealth.com/codeofconduct, where vendors can sign on to the Code in full, or just to the provisions that apply to their businesses, and other stakeholders can sign on to publicly show their support.

About athenahealth

athenahealth, Inc. is a leading provider of cloud-based Best in KLAS electronic health record (EHR), practice management, and care coordination services to medical groups and health systems. athenahealth’s mission is to be the most trusted service to medical care givers, helping them do well by doing the right thing. For more information, please visit www.athenahealth.com or call 888-652-8200.

 

I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

North American Connectathon 2013 Provides Testing Ground for Meaningful Use Stage 2 Requirements

CHICAGO – (February 27, 2013) In an effort to advance interoperability in the U.S., IHE USA and the Health Story Project offered  Health Level Seven’s (HL7) Consolidated Clinical Document Architecture® (C-CDA) standard as part of the testing process at the IHE North American (NA) Connectathon 2013. When implemented into electronic health records (EHRs) and health information exchanges (HIEs), HL7’s C-CDA contributes a critical component of a patient’s medical record, including the physician’s progress notes, discharge summaries, and other clinical documents. U.S. physicians create over a billion clinical notes each year. These notes contain most of a patient’s clinical records, and most EHRs are not capable of integrating this type of data into their systems.

“Eighteen vendors registered to test 27 systems for C-CDA – including, a diverse group of EHR, document imaging and HIE vendors. After years of working with EHR and HIE vendors and encouraging acceptance of C-CDA document types, Health Story members are thrilled about the potential uptake of C-CDA and its role in contributing to comprehensive electronic patient stories,” said Joy Kuhl, Executive Director of the Health Story Project.

IHE USA and Health Story Project are excited to announce that 18 companies earned a passing test score for C-CDA testing at the NA Connectathon 2013, gaining a competitive advantage in meeting Meaningful Use Stage 2 requirements for adoption of C-CDA.

Successful Consolidated CDA Test Participants:

Allscripts

athenahealth

CareEvolution, Inc.

Certify Data Systems

Corepoint Health

Epic

GE Healthcare

Greenway Medical Technologies

Iatric Systems, Inc.

ICT Health

InterSystems

Notable Solutions, Inc.

Nuance Communications

Mirth Corporation

Nextgen Healthcare

Oracle America

VitalHealth Software

Vitera Healthcare Solutions

Please visit IHE USA to learn more about Consolidated CDA, the NA Connectathon, and Consolidated CDA test participants.

About IHE USA

IHE USA (www.iheusa.org) is a not-for-profit organization established in 2010 that operates as a deployment committee of IHE International®. The mission of IHE USA is to drive adoption of standards-based interoperability to improve patient care through innovation, standards profiling, testing, education and collaboration. IHE USA improves the efficiency and effectiveness of healthcare delivery by supporting the deployment of standards-based electronic health record systems, facilitating the exchange of health information among care providers, both within the enterprise and across care settings, and enabling local, regional and nationwide health information networks in the United States, all in a manner consistent with participation in IHE International, Inc.

About Health Story

The Health Story Project was founded five years ago by the Association for Healthcare Documentation Integrity (AHDI), the American Health Information Management Association (AHIMA), the Clinical Documentation Industry Association, Lantana Consulting Group, and M*Modal. It is now a collaborative of over two dozen healthcare vendors, providers and associations. Health Story accelerated development of HL7 Clinical Document Architecture (CDA) Implementation Guides for common types of clinical documents, bringing them through the HL7 ballot process and promoting their adoption within the industry. Over the previous five years, the initiative produced the first set of national data standards for clinical documents – use of which supports requirements for Meaningful Use of EHRs. The Health Story vision is for complete patient stories to be available in electronic medical records.  You can see Health Story in action at HIMSS13 in the Interoperability Showcase.

February 27, 2013 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

CareCloud Reports Record Growth in 2012; Drives Adoption of Cloud-Based Solutions by Physicians Nationwide

Company Accelerates Market Momentum with Launch of New Clinical and Patient Applications, Enterprise Customer Wins, and Leadership Expansion

MIAMI–(BUSINESS WIRE)–CareCloud, a leading provider of cloud-based practice management, electronic health records (EHR), and medical billing software and services, today announced that the company concluded 2012 with its 12th quarter of consecutive revenue growth. Highlights included: the expansion of CareCloud’s customer base of medical groups into 45 states; the achievement of more than $1.5 billion in annualized accounts receivables under management; the inclusion of more than 4.5 million patients on its platform; and the addition of key executives, many from its leading competitors. Across the board, accelerating market demand was driven by practices migrating from outdated client-server technologies to the company’s modern cloud-based clinical and financial applications and services.

“In just three years, CareCloud has made substantial progress in its mission to replace the outdated core of healthcare technology that burdens US medical groups. We experienced our most rapid growth to date during 2012 and concluded the year with more than 2,000 providers in 45 states representing more than 50 specialties, all while securing a 96% client retention rate,” said Albert Santalo, Chairman and CEO of CareCloud. “We also completed a full suite of what is now the industry’s most modern and flexible clinical, financial, and administrative applications. Along the way, CareCloud on-boarded smaller practices at a record pace while also securing significant enterprise accounts.”

Product and Platform Expansion Support Growth

This past year saw CareCloud make substantial innovations to its core software applications and services. The company launched CareCloud Charts, its cloud-based EHR; introduced its new Mobile Patient Portal offering, enabling patients to access their health records through iPhones and iPads; and invested in operational improvements to help practices implement faster, collect more, and run their operations more efficiently. The launch of Charts completed CareCloud’s powerful suite of fully integrated clinical, financial, and administrative applications, accessible by practices 24/7 from any browser, platform, and location. Furthermore, its flexible platform allowed these applications to be made available to practices either as a full suite or on a standalone basis – reflecting a growing market demand.

Company Bolsters Senior Leadership

CareCloud significantly expanded its senior leadership team across sales, marketing, product development, operations, and technology in 2012. The year began with the addition of Paul Henry and Brad Blakey as Vice Presidents of Small Practice and Group Sales, respectively. Mr. Henry, formerly the Vice President of Sales for ADP/AdvancedMD, now oversees CareCloud’s growing small practice sales team. Mr. Blakey leads CareCloud’s group practice sales efforts, leveraging more than two decades of sales operational experience from leadership positions at Nextgen Healthcare Solutions and athenahealth. With the addition of these executives and a growing national sales team, CareCloud was able to experience tremendous momentum across all its product lines, achieving more than a 300% increase in year over year new sales bookings.

2012 also saw major strides in CareCloud’s ability to market its cloud-based solutions, generate qualified leads, and drive overall awareness. Joe Sawyer joined as Vice President of Marketing, bringing significant enterprise software and healthcare-specific marketing experience. Mr. Sawyer had previously worked as Vice President of Marketing for American Well, a Boston-based leader in telemedicine technology, as well as at SAP, Accenture, and Forrester Research. CareCloud also experienced an increase in its public relations and overall awareness capabilities during the year with the addition of John Hallock as its Vice President of Corporate Communications. Mr. Hallock was formerly head of corporate communications for athenahealth.

To fuel product, operational, and technology excellence, CareCloud secured a leader in clinical software applications while expanding its account management and support functions. Edwin Miller joined the company as Vice President of Product Management. Mr. Miller, who most recently held leadership positions at Practice Fusion and athenahealth, is now responsible for the design and rollout of CareCloud’s entire product set. In November, Ralph Catalano joined the company as the new Vice President of Operations. He came to CareCloud after spending nearly 10 years at athenahealth where he held various operational leadership positions, including leading all operations. The year concluded with the hiring of John Walsh as Chief Technology Officer. Prior to CareCloud, Mr. Walsh was Senior Vice President, Engineering and Operations for Constant Contact®, Inc., a leading online marketing company offering email, social media, survey and event marketing tools. He brings unique experience with web-scaling in business-to-business environments that will play a central role in evolving CareCloud’s product architecture moving forward.

Santalo continued, “Heading into 2012, it was critical for CareCloud to recruit and assemble some of the most talented and experienced executives both inside and outside of our industry. I feel we now have an unparalleled senior leadership team. It’s these leaders and their respective teams that will allow us to continue experiencing tremendous growth in all phases of operations, disrupt legacy healthcare IT vendors, and evangelize the ‘cloud’ in healthcare.”

Physicians Making the Switch to the “Cloud”

In 2012, 93 percent of CareCloud’s new customers signed up because they were looking to replace outdated practice management and billing systems, feeling it was critical to maintaining their financial success. During the past year, the government implemented a series of regulations that significantly impact the way doctors and their staffs administer care and gain reimbursement. As a result, these practices discovered that their previous systems – many developed in the 1980s and 1990s – would not easily accommodate the changes.

“As a medical clinic supporting a continuing care retirement community, our patients’ healthcare needs range from routine wellness visits to traditional primary care, as well as coordination with external specialists. This requires us to have the best possible care coordination in place. Having the latest technology to assist us is critical,” said Bill Cohen, Director of the Horizon House Medical Clinic, Seattle, Washington.

“Our clinic needs to stay as current as possible with the changing reimbursement requirements relating to Medicare and other commercial insurance. We found that our client server electronic health record and practice management system was cost prohibitive and the outsourced management of the system was insufficiently responsive to our needs,” added Cohen. “Our switch to a cloud-based system has already allowed us to cut costs while positioning our clinic to stay current with changes in the healthcare system that impact both us and our patients.”

In late 2012, CareCloud made available a guide designed to assist care providers and their staff through the process of assessing practice management needs, finding a new practice management and billing software system, and successfully replacing old systems. The intention was to educate and assist physician practices as they look to learn more about cloud-based technologies.

This white paper and practice management guide, “Time to Switch: Your Complete Guide to Practice Management System Replacement” is available online and marks the beginning of a series of forthcoming market research and analysis focused on improving practice profitability.

About CareCloud

CareCloud is a leading provider of cloud-based practice management, electronic health record (EHR) and medical billing software and services for medical groups. The company’s products are connecting providers to one another – and to their patients – through a fully integrated digital healthcare ecosystem that can be accessed on any browser or device.

CareCloud is helping over 2,000 thousand providers increase collections, streamline operations and improve patient care in more than 45 states. The company received over $20 million in Series A funding from Intel Capital and Norwest Venture Partners in 2011. To learn more about CareCloud, please visit www.carecloud.com.

February 22, 2013 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

athenahealth Cloud-Based EHR Service Earns Top National Ranking in 2011 KLAS Report

Award is a testament to athenahealth’s ability to provide a full-service EHR solution that removes the pain-points of traditional software and helps physicians more easily qualify for pay-for-performance incentives

WATERTOWN, Mass.–(BUSINESS WIRE)– athenahealth, Inc. (NASDAQ: ATHN), a leading provider of cloud-based practice management, electronic health record (EHR), and care coordination services to medical groups, today announced that it has received the top ranking for its cloud-based EHR, athenaClinicals®, in the annual 2011 Best in KLAS Awards: Software & Services report for ambulatory EMR (11-75 Physicians).

To reach its awards conclusions, KLAS surveys hospital and clinic executives, administrators, physicians, nurses, and other directors and managers with business responsibilities regarding their experience with health information technology. KLAS surveys approximately 4,500 hospitals and nearly 2,500 ambulatory organizations annually.

Jonathan Bush, Chairman and CEO of athenahealth, said, “Physicians have to bear a number of pressures, so they certainly can’t afford dealing with the barriers that often come with traditional software-based EHRs. By harnessing the power of the cloud, athenahealth has a unique window into our physicians’ clinical workflow, allowing us to help address issues in real time and inject greater value faster. We’ve heard time and time again that, because of this capability, our providers feel more confident about achieving things like Meaningful Use, qualifying as a patient centered medical home, and, ultimately, their ability to provide the best patient care possible.”

For more information about athenaClinicals, our best in KLAS EHR, please visit: http://www.athenahealth.com/our-services/athenaClinicals/EMR.php

About KLAS

KLAS is a research firm specializing in monitoring and reporting the performance of healthcare vendors. KLAS’s mission is to improve delivery, by independently measuring vendor performance for the benefit of our healthcare provider partners, consultants, investors, and vendors. Working together with executives from over 4,500 hospitals and over 2,500 clinics, KLAS delivers timely reports, trends, and statistics, which provide a solid overview of vendor performance in the industry. KLAS measures performance of software, professional services, and medical equipment vendors. For more information, go to www.KLASresearch.com, email marketing@KLASresearch.com, or call 1-800-920-4109 to speak with a KLAS representative.

About athenahealth

athenahealth, Inc. is a leading provider of cloud-based business services for physician practices. athenahealth’s service offerings are based on proprietary web-native practice management and electronic health record (EHR) software, a continuously updated payer knowledge-base, integrated back-office service operations, and care coordination services. For more information, please visit http://www.athenahealth.com/ or call (888) 652-8200.

December 22, 2011 I Written By

OhioHealth Expanding Relationship with athenahealth, Selects athenaCommunicator® to Enhance Patient Communication and Accessibility

Not-for-profit provider system to utilize athenahealth’s cloud-based service to streamline patient interactions and improve accessibility outside practice walls

WATERTOWN, Mass.–(BUSINESS WIRE)– athenahealth, Inc. (NASDAQ: ATHN), a leading provider of cloud-based business services for physician practices, today announced that OhioHealth, a family of not-for-profit hospitals and healthcare organizations consisting of more than 900 physicians serving patients throughout a 40-county area in Ohio since 1891, has selected athenaCommunicator, athenahealth’s patient communication service. athenaCommunicator is designed to manage patient interactions triggered by practice staff or by automated routines within athenaNet®, athenahealth’s cloud-based platform. This implementation expands on a successful relationship with OhioHealth, who have been using athenahealth’s revenue cycle management service, athenaCollector®, since 2003.

OhioHealth’s decision to implement athenaCommunicator for its growing network of physicians was a result of their interest in harnessing the volumes of data accessible through athenaCollector to further improve collection services and patient communications. Still in the early days of using athenaCommunicator, OhioHealth has been able to positively impact patient convenience and satisfaction, as well as reduce workload demands across their multi-organization system.

At its core, athenaCommunicator goes well beyond medical scheduling software as it improves all patient interactions outside the office walls, ultimately paving the way for improved access, care, and profitability while reducing staff time across the patient workflow.

Mark Wuestewald, Director, Revenue Cycle for OhioHealth, said, “We have experienced a significant increase in our business every year for the last three years, and, based on our current strategic plan, we expect this trend to continue. The accelerated growth within our network of physician practices forced us to look at options for generating positive care outcomes at a lower cost. athenaCommunicator promotes an integrated approach for patients to access and manage their appointment and financial options with more personal control, and with this service, OhioHealth practitioners can tap into features such as coordinated self-pay collections and automated after-hours appointment reminders to effectively communicate with patients, not only during a visit but when that patient is outside the walls of the exam room. The fact that we are able to build and further customize this product based on the individual needs of our diverse practices, as well as the corporate collective effort, proves the excellence in level of insight and ingenuity at athenahealth.”

Jonathan Bush, Chairman and CEO of athenahealth, added, “We admire OhioHealth for taking the next steps to streamline their operations and improve care coordination by harnessing athenahealth’s services that at the root are uniquely positioned because they operate utilizing the Internet, not as a stagnant piece of software that’s unable to be updated in real-time. OhioHealth has been a trusted business partner for years, and we are excited to continue to work closely with them throughout the implementation process and look forward to improved communication between their providers and patients.”

For complete details on the athenaCommunicator service, please visit http://www.athenahealth.com/our-services/athenaCommunicator.php.

About OhioHealth

OhioHealth is a nationally recognized, not-for-profit, charitable, healthcare organization serving and supported by the community. Named by Thomson Reuters as one of the 10 best healthcare systems in America three years in a row, OhioHealth has also been recognized by FORTUNE Magazine as one of the “100 Best Companies to Work For” in 2007, 2008, 2009, 2010 and 2011.

Based in Columbus, Ohio, it is a family of 21,000 associates, physicians and volunteers, 18 hospitals, 23 health and surgery centers, home-health providers, medical equipment and health service suppliers throughout a 40-county area. OhioHealth member hospitals include Riverside Methodist Hospital, Grant Medical Center, Doctors Hospital-Columbus, Grady Memorial Hospital, Dublin Methodist Hospital, Doctors Hospital-Nelsonville, Hardin Memorial Hospital and Marion General Hospital. For more information, please visit our website at www.ohiohealth.com.

About athenahealth

athenahealth, Inc. is a leading provider of cloud-based business services for physician practices. athenahealth’s service offerings are based on proprietary web-native practice management and electronic health record (EHR) software, a continuously updated payer knowledge-base, integrated back-office service operations, and care coordination services. For more information, please visit www.athenahealth.com or call (888) 652-8200.

November 25, 2011 I Written By

athenahealth Launches VaccineViewSM; Reveals that Pediatricians are Reimbursed Below the Full Costs of Certain Vaccinations 47% of the Time

Under-reimbursement for costs of vaccinations is straining physician practices; potential public health threat looms as vaccines account for 20-30% of pediatric practice expenses

WATERTOWN, Mass.–(BUSINESS WIRE)– athenahealth, Inc. (NASDAQ: ATHN), a leading provider of cloud-based practice management, electronic health record (EHR), and care coordination services to medical groups, today launched VaccineViewSM, a program highlighting the business impact of vaccine reimbursements on America’s pediatric practices. The key finding of the analysis is that certain vaccinations are being under-reimbursed nearly half the time (47%) when the total cost to the physician, beyond the cost of acquisition of a specific vaccine, is considered. For complete methodology and results, please visit www.athenahealth.com/Vaccineview.

VaccineView analyzes vaccine payments posted on the athenaNet® network from January 2009 through December 2010 and is based on data from 158,983 individual charge lines submitted by 1,427 physicians billed to 48 payers across the nation, including a mix of government, regional, and national payers. Eight vaccines, including flu, chicken pox, measles, mumps, and rubella (MMR), and HPV vaccines, were evaluated based on a common methodology. The specific goal of the VaccineView program is to understand insurance reimbursement to pediatricians for the direct and indirect costs of vaccines, and more broadly to create a full picture of the marketplace that lends transparency and clarity to reimbursement trends where they are otherwise lacking. This is consistent with athenahealth’s objective of using its distinct cloud-based technology architecture to benefit public health. In the case of vaccinations and VaccineView, the effort seeks to raise a potential economic issue, before it escalates to that of a public health threat.

“Nearly 50 percent of the time, pediatricians in this country are not being made whole by payers for carrying sometimes expensive but necessary vaccines in their inventory,” said Jonathan Bush, CEO and Chairman of athenahealth. “There are a host of expenses involved, aside from the outright cost of acquiring the vaccine, which just aren’t reflected in reimbursement levels, and under-reimbursement represents another hit in a long line of hits to the pediatrician’s bottom line. The domino effect of under-reimbursing pediatricians for vaccinations will be that fewer will order, carry, and administer the very things necessary to prevent disease and to control the spread of seasonal illness. As it is, some five percent have stopped already, or are rerouting toddlers to public health clinics for immunizations where follow-ups plummet drastically.”

The data was derived in part using certain recognized benchmarks as set by the Centers for Disease Control and Prevention (CDC) and The American Academy of Pediatrics (AAP). To approximate direct cost (what a practice pays pharmaceutical manufacturers for a vaccine), VaccineView compared allowed amounts to CDC Private Sector Cost. To approximate indirect costs (things like personnel costs, costs to store vaccine, and insurance against loss of a vaccine), 17-28 percent was added to the CDC Private Sector Cost, based on AAP’s 2011 published report, “The Business Case for Pricing Vaccines and Immunization Administration.” When the estimated minimum indirect cost (based on AAP data) is factored into the true cost of the vaccination, the rate of underpayment is 47.2 percent. However, the data did show that payers are for the most part covering the CDC vaccine acquisition costs, with just four percent paying less than the purchase price.

“Many on the front lines of care have been navigating the challenges of vaccine reimbursement, and it’s created this sort of ethical dilemma whereby doctors either carry critical vaccinations for children or steer care elsewhere to avoid taking a loss. Cook Children’s is committed to the health of kids in our communities, and access to immunizations is a crucial part of the total care equation. Pediatric patients can’t risk having access to life-saving vaccines compromised,” stated Jason V. Terk, M.D., Medical Director for Cook Children’s Physicians Network and its purchasing organization, PedsPal.

In recent years, vaccine manufacturers have accelerated their billing cycles so that physicians have to pay sooner for the purchase of their vaccinations. Prior to that, manufacturers’ billing cycles had allowed for some of the time associated with ordering, holding vaccines in inventory, and waiting for payer reimbursement.

The direct cost of the vaccine itself is only the tip of the iceberg. Physicians must also deal with associated indirect costs that include:

  • Personnel costs for ordering and inventory
  • Storage costs
  • Insurance against loss of the vaccine
  • Recovery of costs attributable to inventory shrinkage, wastage, and nonpayment
  • Lost opportunity costs

Given that vaccinations represent a substantial portion of pediatricians’ out-of-pocket costs (20-30%), prolonged under-reimbursement for total cost stands to compromise the financial viability of their practices. Managing these costs is so burdensome for practices that many are choosing to discontinue offering vaccinations, opting to direct their patients to public health clinics. The cost inefficiencies worsen for smaller practices that have even less negotiating leverage. All told, current realities could impact public health given the role that pediatric practices play in primary care.

Bush continued, “athenahealth’s reason for being is to be physicians’ most trusted business partner. Our advocacy on their behalf is the impetus for VaccineView, because we know the challenges pediatricians and family physicians are facing on this issue. If payers continue to hold to a model in which physicians bear fiscal responsibility for giving vaccinations, this country’s goal of being able to vaccinate is significantly compromised. We hope the reimbursement gap we’re revealing forces a closer look at current programs and an approach that ensures equitable compensation for independent practitioners in this very important business of safeguarding our children’s health.”

About athenahealth

athenahealth, Inc. is a leading provider of cloud-based business services for physician practices. athenahealth’s service offerings are based on proprietary web-native practice management and electronic health record (EHR) software, a continuously updated payer knowledge-base, integrated back-office service operations, and care coordination services. For more information, please visit www.athenahealth.com or call (888) 652-8200.

October 21, 2011 I Written By