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M*Modal Launches Comprehensive Outpatient Medical Coding Services

Outsourced coding enables healthcare providers to optimize HIM resources and manage transition to ICD-10

Franklin, Tenn. – September 10, 2014 – To help the healthcare industry address medical coder shortages in advance of the ICD-10 mandate, while preserving accurate revenue realization, M*Modal today announced the availability of comprehensive outpatient medical coding services. M*Modal’s technology-enabled services program combines coding experts with advanced cloud-based solutions to deliver quality results with fast-turn-around time, enabling organizations to offload high-volume outpatient coding, increase productivity and improve their cash flows.

Outpatient services is the fastest growing healthcare segment in terms of spending, according to the Health Care Cost Institute. Using AHIMA-certified coding experts, M*Modal’s outpatient coding program delivers high-quality, accurate coding for all outpatient areas, including Observation, Ambulatory Surgery, Emergency Department/Urgent Care, Specialty and Diagnostic.

“Qualified coding professionals are in short supply, and HIM departments face an ongoing challenge to stay ahead of coding and ICD-10 demands,” said Matt Jenkins, SVP and General Manager of HIM Services at M*Modal. “M*Modal’s outpatient coding services offer a cost-effective way for organizations to offload routine coding and move their existing coding resources onto critical inpatient and ICD-10 preparation programs.”

In a recent AHIMA and eHealth Initiative survey of healthcare providers, 50% identified lack of staff as a top concern to meet ICD-10 demands. ICD-10 is a revised standard that reflects a seven-fold increase in the number of potential code assignments. Many organizations lack the coding staff to manage their discharged not final billed (DNFB) coding requirements, as well as support the dual-coding and end-to-end testing programs needed to prepare for ICD-10’s rollout in October 2015.

M*Modal is one of the largest transcription and coding services providers in the U.S., providing credentialed coding resources to hospitals, clinics and practices for nearly 20 years. M*Modal offers essential coding services – including staffing, auditing and education – to hospitals looking outside their organization to manage resources. In addition, M*Modal’s cloud-based technology platform ensures a unified workflow for delivering high-quality, compliant documentation.

“Accurate billing begins with accurate and complete clinical documentation. By partnering with M*Modal for transcription, clinical documentation technology and coding services, HIM departments can optimize a unified workflow which yields superior physician satisfaction, more complete patient information and higher productivity from the revenue cycle process,” said Mr. Jenkins.

About M*Modal

M*Modal is a leading healthcare technology provider of advanced clinical documentation solutions, enabling hospitals and physicians to enrich the content of patient electronic health records (EHR) for improved healthcare and comprehensive billing integrity. As one of the largest clinical transcription service providers in the U.S., with a global network of medical editors, M*Modal also provides advanced cloud-based Speech Understanding™ technology and data analytics that enable physicians and clinicians to include the context of their patient narratives into electronic health records in a single step, further enhancing their productivity and the cost-saving efficiency and quality of patient care at the point of care. For more information, please visit www.mmodal.comTwitterFacebook and YouTube.

September 10, 2014 I Written By

John Lynn is the Founder of the blog network which currently consists of 15 blogs containing almost 6000 articles with John having written over 3000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 13 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit.

Haugen Consulting Launches Interactive, Web-Based Training Program for ICD-10

Haugen Academy prepares clinical coders, documentation specialists and physicians for ICD-10. 

Denver, Colorado (October 17, 2013)Haugen Consulting Group, Inc. (HCG), an elite healthcare consulting firm and educational services provider, announces the launch and general availability of  Haugen Academy. Haugen Academy is a cost-effective, web-based learning center for facility coders, professional fee coders and documentation specialists. Developed by industry-recognized HIM and CDI experts, the program is interactive, self-paced and includes competency testing to ensure all staff are ready for ICD-10. The announcement was made by Mary Beth Haugen, RHIA, MS, Founder and CEO of Haugen Consulting Group.

“There are nearly 200,000 active clinical coders in the U.S. that must be trained and once ICD-10 is live, an additional 38,000 coders are required to meet healthcare’s day-to-day productivity needs,” mentions Haugen. The healthcare industry is looking for efficient and cost-effective ways to train these coders along with clinical documentation specialists and physicians. Haugen Academy meets these needs.

Melinda Patten, MHA, RHIA, CHPS, CDIP, Director of HIM at Children’s Hospital Colorado, relies on Haugen Academy to train her team of 20 in-house and remote clinical coders. “Our average coder age is 55, so we wanted a training program that targeted the entire group and accommodated our different levels of learning,” Patten says. “Haugen Academy courseware is visual, interactive, and offers Q & A. I like that the focus is strictly on ICD-10.”

Haugen Academy provides training materials and educational options for a wide range of coder ages, technology skill sets and learning preferences. The training respects each student’s existing knowledge base through a combination of refresher courses and ICD-10 modules. Competency testing ensures modules are completed and new information is retained.

The company will host a complimentary, educational webinar focused on ICD-10 education and Haugen Academy on November 14, 2013. To register for the webinar visit:

About Haugen Consulting Group

The Haugen Consulting Group, Inc. offers custom readiness assessments, implementation, education and documentation reviews for ICD-10-CM/PCS. Assessments include identification of risks, recommendations for organizational readiness, and strategies to prepare people, processes, and technology for the upcoming conversion from ICD-9 to ICD-10. HCG also offers Haugen Academy, an instructor-led training and web-based learning center for ICD-10. The Academy provides training and education to ensure all learners become confident and proficient with ICD-10. For more information visit: or call: 720.502.7690.

October 17, 2013 I Written By

John Lynn is the Founder of the blog network which currently consists of 15 blogs containing almost 6000 articles with John having written over 3000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 13 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit.

Coder Academy Launched to Train and Place Healthcare Professionals for ICD-10

New Partnership between TrustHCS, Career Step and HIM Connections Educates All Levels

July 1, 2013, Springfield MOTrustHCS announced the launch of a new coder academy designed to prepare coding professionals of various levels and new, novice entrants to the field. The TrustHCS Academy brings the strength of three companies together to meet the nationwide increase in coding demand associated with ICD-10.  TrustHCS coding educators prepare new students and seasoned coding professionals to enter the field and by increasing their knowledge and related ICD-10 skills.  Career Step delivers proven, on-line curriculum, and HIM Connections places trained and certified students—a critical component of the program’s launch.  The announcement was made by Torrey Barnhouse, President, TrustHCS.

“The healthcare industry has endured a persistent 30% deficit in coding staffing,” mentions Barnhouse.    Results of a recent industry study co-sponsored by the AHIMA Foundation and TrustHCS, indicate this gap will continue to increase by an additional 23% as a result of ICD-10 implementation. “Our Academy helps to meet this demand,” he concludes.

Career Step’s proven on-line content is the backbone of the TrustHCS Academy.  The Career Step curriculum boasts an 86% first-attempt pass rate for those sitting for the Certified Coding Specialist (CCS) certification.  This is in comparison to an industry average 67% first time pass rate for the certification.

In addition, HIM Connections helps with student job placement.  The TrustHCS Academy will work closely with HIM Connections to connect academy graduates with industry needs.  HIM Connections contracts with numerous Human Resource and Health Information Management (HIM) Directors across the United States for staffing needs specific to medical record coding and HIM.

The first cohort of TrustHCS Academy students have already signed up to tackle the curriculum.  This group includes the general public with no coding or HIM background and coding professionals with various backgrounds and levels of coding knowledge.

About TrustHCS

TrustHCS is a health information management (HIM) services and revenue cycle consultancy firm for healthcare providers. TrustHCS protects the revenue integrity of health providers through affordable, on-demand remote coding, coding compliance, audit, cancer registry and educational services. TrustHCS is an early adopter of learning partnerships for ICD-10 and offers a unique, cost-effective set of educational modalities for hospitals, clinics and physician practices nationwide, TrustHCS ensures correct clinical coding, delivers effective coding compliance programs, conducts audits and supports cancer registries. For more information, visit

About Career Step

Career Step, a premier healthcare education company offering career-focused education and corporate training, has trained nearly 90,000 students, has 160 partnerships with colleges and universities nationwide, and provides training for several of the most respected healthcare employers in the nation. Career Step is committed to improving lives and advancing the business goals of its clients and partners through its curriculum and services. The company’s training programs are currently focused in healthcare, administration and technology.  More information can be found at or 1-800-246-7836.

About HIM Connections

HIM Connections is a results-driven staffing and recruitment firm specializing in HIM. The company quickly locates qualified, credentialed and experienced HIM professionals to fill hospitals’ HIM staffing needs; short-term or long-term. The company saves time for their customers by presenting fully-vetted candidates, building relationships with passive candidates, and offering flexible service options for staffing and recruitment of HIM professionals. For more information, visit

July 5, 2013 I Written By

John Lynn is the Founder of the blog network which currently consists of 15 blogs containing almost 6000 articles with John having written over 3000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 13 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit.

Libman Education Announces New Online, Self-Paced ICD-10-PCS Course for HIM Professionals

Foundational Course Introduces Structure and Design of ICD-10-PCS System

BEDFORD MASSACHUSETTS – MAY 15, 2013 – Libman Education’s line of online medical coding courses continues to grow, with the company announcing the release of a new foundational ICD-10-readiness course, Introduction to ICD-10-PCS.

Libman Education’s Introduction to ICD-10-PCS was developed in partnership with Lynn Kuehn, a recognized leader in ICD-10-PCS education. Lynn’s textbook for the online course, ICD-10-PCS: An Applied Approach, is published by the American Health Information Management Association (AHIMA).

In Introduction to ICD-10-PCS, students learn about the ICD-10-PCS system’s structure and design, and about the content of the coding guidelines. The course also covers assigning codes within ICD-10-PCS’s medical and surgical section – with complete education on the 31 root operations used in the coding process.

Online and self-paced, Introduction to ICD-10-PCS enables HIM professionals to work around their busy schedules and to finish the course in time for the ICD-10 deadline.

“This course is highly recommended to all medical coders,” said Lynn Kuehn, president of Kuehn Consulting and author of both the course and the course’s textbook. “With ICD-10 about to become the standard coding procedure, coders need foundational ICD-10 training. Introduction to ICD-10-PCS provides this. This course was organized to train coders in ICD-10-PCS in an efficient and timely manner.”

As the first in a series of Libman Education courses on ICD-10-PCS, the course is foundational and prepares medical coders for the remaining courses: The Medical and Surgical-related and Ancillary Sections of PCS and PCS Coding by Body System.

Students who complete Introduction to ICD-10-PCS are able to identify the ICD-10-PCS code format, system structure, and design; demonstrate the code building process through the index and tables; apply Official Guidelines for Coding and Reporting of ICD-10-PCS codes; and, given a case scenario, select the necessary statements to code and apply Official Guidelines for Coding and Reporting to support an accurate code assignment.

For more information about Introduction to ICD-10-PCS, visit

Lynn Kuehn, MS, RHIA, CCS-P, FAHIM, is president of Kuehn Consulting, LLC, in Waukesha, Wisconsin, a consulting firm specializing in coding for all settings and physician practice management issues. She has served on the AHIMA Board of Directors, and has authored several of AHIMA’s popular books, including ICD-10-PCS: An Applied Approach, Procedural Coding and Reimbursement for Physician Services, and CCS-P Exam Preparation. Lynn earned her Bachelor of Science Degree from Viterbo University and her Master’s Degree in Health Services Administration from Cardinal Stritch University.

Libman Education Inc. is a leading provider of training for the health care workforce. We offer self-paced online courses designed and developed by leading industry experts in Health Information Management (HIM) and Medical Record Coding. Our courseware is used by individuals as well as health care providers and institutions, public and private workforce development training programs and professional and volunteer associations interested in educating their employees, their students, and their members. At Libman Education, we offer the right-mix of online education to ensure that the health care workforce is prepared to meet the challenges of the changing health care workplace.

June 5, 2013 I Written By

John Lynn is the Founder of the blog network which currently consists of 15 blogs containing almost 6000 articles with John having written over 3000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 13 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit.

VitalHealth Software to Participate in Health Story Demonstration at HIMSS 2013 Interoperability Showcase

VitalHealth Software to Showcase Cloud-based EHR Designed with Mayo Clinic in Collaborative Demo

Minneapolis, MN — February 19, 2013 —VitalHealth Software, a leading global provider of web-based solutions for health management founded by the Mayo Clinic and Noaber Foundation, today announced that the company will participate in a Health Story demonstration at the 2013 Healthcare Information and Management Systems Society (HIMSS) Annual Conference and Exhibition from March 3 -7, in New Orleans. VitalHealth will demo the latest version of its cloud-based electronic health record (EHR) solution as a participant in The HIMSS Interoperability Showcase™ (La Nouvelle Ballroom, Level 2). The VitalHealth EHR will serve as the interoperability and data sharing demonstration’s primary care EHR system. Designed in collaboration with Mayo Clinic’s Center for Innovation (CFI), the VitalHealth EHR is purpose-built to be easy to use, compatible with handheld devices such as tablets, and adaptable to the varied work styles of small practices. Delivered on a Software-as-a-Service (SaaS) model, VitalHealth EHR supports the latest interoperability standards. The EHR is certified for Meaningful Use and meets or exceeds HIPAA privacy and security requirements.

Approximately 1.2 billion clinical documents are produced in the United States each year, however this tremendous source of information is underutilized in current computer-based record systems. The Health Story Project will bring together several health IT vendors at HIMSS 2013 to demonstrate HL7 Consolidated CDA (Clinical Document Architecture) based interoperability, allowing attendees to follow the path of a patient across several points of care.

“Interoperability is crucial for achieving better outcomes and more affordable care, because it helps remove hazardous ambiguity, incompleteness and waste from the medical record. We have long been supporters of IHE and the Health Story Project, so we’re pleased to have been selected to participate this year,” said Blair Butterfield, President, North America, VitalHealth Software. “Our recent success at the North American Connectathon, where we passed all planned tests for exchanging C-CDA documents, was a key milestone to ensuring the demonstration at HIMSS will show the power of interoperability to enhance quality healthcare delivery.”

VitalHealth Software was founded to develop a game changing, cloud-based eHealth application platform, with an emphasis on solutions for managing chronic diseases such as diabetes, COPD, CHF, depression, cancer and Alzheimer’s. The company also has market-leading solutions for ACO, managing online interventions and outcome monitoring for behavioral health. VitalHealth’s primary goal is having a positive impact on the health of 10 million people in five years while at the same time becoming a market leader.

In the Health Story demonstration, which features six leading vendors, the VitalHealth EHR will first receive an unstructured CDA document containing scanned imaging data. After review and diagnosis, the primary care physician will then refer the patient to an oncologist, by generating a referral note and electronically transmitting a Continuity of Care Document (CCD) to the oncologist. The process will streamline and improve the accuracy and responsiveness of existing paper-based processes, demonstrating how interoperable health IT systems can lead to faster, cheaper, and better care delivery.

To learn about tailoring the VitalHealth EHR platform to meet the needs of medical specialties, please contact Arjen Westerink at

To schedule a meeting with VitalHealth Software at HIMSS, please contact Jessica Cohen at

About Health Story

The Health Story Project was founded four years ago by the Association for Healthcare Documentation Integrity (AHDI), the American Health Information Management Association (AHIMA), the Clinical Documentation Industry Association, Lantana Consulting Group, and M*Modal. It is now a collaborative of over two dozen healthcare vendors, providers and associations. Health Story accelerates development of HL7 Clinical Document Architecture (CDA) Implementation Guides for common types of clinical documents, brings them through the HL7 ballot process and promotes their adoption within the industry. Over the previous four years, the initiative produced the first set of national data standards for clinical documents-use of which supports requirements for Meaningful Use of EHR systems. Health Story Promoter members include Fujitsu, Inofile, Lantana Consulting Group, M*Modal, Nuance, Optum and Verizon. The Health Story vision is for complete patient stories to be available in electronic medical records.

About VitalHealth Software 

VitalHealth Software was founded as collaboration between the Noaber Foundation (NL) and Mayo Clinic (US), and delivers web-based software solutions for health management.  Our model-driven software platform is used by a growing network of partners.  VitalHealth Software has offices in the U.S., Netherlands and India. For more information about VitalHealth Software, please visit  For more information about VitalHealth EHR, please visit, or contact us via email at

February 22, 2013 I Written By

John Lynn is the Founder of the blog network which currently consists of 15 blogs containing almost 6000 articles with John having written over 3000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 13 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit.

HIMSS, AHIMA Release Results of HIE Staffing Environmental Scan

CHICAGO, (February 11, 2013) – Healthcare information exchange (HIE) organizations have become prime employers for both aspiring and experienced health information technology (IT) and healthcare information management (HIM) professionals, with the escalation of healthcare reform initiatives, such as HITECH and the Affordable Care Act. Noting this trend, plus the need for more formal research on necessary education, training, resources, talent and experience to effectively and efficiently staff HIE organizations, HIMSS and the American Health Information Management Association (AHIMA) have released the findings of their 2012 HIE Staffing Model Environmental Scan.

HIMSS and AHIMA established a joint workgroup to explore both current and planned HIE staffing models with the goal of providing a clear understanding of the professional skill sets and experience critical to HIE organizational success.  Representatives from 35 HIE organizations, encompassing a wide range of sizes, locations, funding strategies and stages of implementation, responded to a detailed survey on their operational strategies, current staffing profiles and anticipated hiring needs.

 “The laudable goal of HIEs – to connect healthcare providers electronically to facilitate higher quality care – can only be realized if we ensure the right resources and staff are developed,” said AHIMA CEO Lynne Thomas Gordon, MBA, RHIA, CAE, FACHE, FAHIMA. “This study outlines recommendations for moving this industry forward.”

Trends in Health Information Exchange Organizational Staffing: AHIMA/HIMSS HIE Staffing Model Environmental Scan presents the results of this effort, including:

  • Detailed information on current and planned staffing for HIE organizations of all sizes, including the use of full-time, part-time, job-sharing, outsourcing and on-site contractor positions;
  • Trends in staffing needs across the life span of an HIE organization;
  • Use of federal programs, such as the HITECH Workforce Development Consortiums;
  • Common staffing challenges encountered by HIE organizations;
  • Recommendations for both HIE organizations and health IT professionals; and
  • Suggestions for future research.

“Deployment and effective use of information technology is complex, challenging work   requiring skilled staff.  This study provides unique insight into the world of HIE organizations, focused on skill sets and experiences required for today’s and future expectations.  This first study also sets a benchmark for additional workforce studies in this critical area,” says Carla Smith, MA, CNM, FHIMSS, Executive Vice President, HIMSS.

Access this environmental scan research through HIMSS and AHIMA.  For additional discussion on this topic, join the conversation in the HIMSS LinkedIn group and the AHIMA LinkedIn group.

About HIMSS     

HIMSS is a cause-based, not-for-profit organization exclusively focused on providing global leadership for the optimal use of information technology (IT) and management systems for the betterment of health and healthcare. Founded 52 years ago, HIMSS and its related organizations are headquartered in Chicago with additional offices in the United States, Europe and Asia. HIMSS represents more than 52,000 individual members, of which more than two thirds work in healthcare provider, governmental and not-for-profit organizations. HIMSS also includes over 600 corporate members and more than 225 not-for-profit partner organizations that share our mission of transforming healthcare through the best use of information technology and management systems. HIMSS frames and leads healthcare practices and public policy through its content expertise, professional development, research initiatives, and media vehicles designed to promote information and management systems’ contributions to improving the quality, safety, access, and cost-effectiveness of patient care. To learn more about HIMSS and to find out how to join us and our members in advancing our cause, please visit our website at


Celebrating its 85th anniversary this year, the American Health Information Management Association (AHIMA) represents more than 67,000 educated health information management professionals in the United States and around the world. AHIMA is committed to promoting and advocating for high quality research, best practices and effective standards in health information and to actively contributing to the development and advancement of health information professionals worldwide. AHIMA’s enduring goal is quality healthcare through quality information.

February 14, 2013 I Written By

John Lynn is the Founder of the blog network which currently consists of 15 blogs containing almost 6000 articles with John having written over 3000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 13 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit.

Coding Compliance Policy A Must Have

AHIMA Examines as Part of Thought Leadership Series

CHICAGO – October 31, 2012– Does your organization’s coding compliance policy address upcoming challenges in clinical documentation?

AHIMA explains why a coding compliance policy, updated at least once a year, is essential to an organization’s overall compliance program in a just released white paper, Defining the Core Designated Clinical Documentation Set for Coding Compliance, authored by past president Bonnie S. Cassidy, MPA, RHIA, FAHIMA, FHIMSS. The policy should provide instructions for the entire process – from the point of service to the billing statement or claim form.

“A well-thought out coding compliance policy anticipates the questions and issues that your organization will address. It is an essential resource to any organization’s overall compliance program,” said AHIMA CEO Lynne Thomas Gordon, MBA, RHIA, CAE, FACHE, FAHIMA.

Significant points and recommendations from the white paper, part of AHIMA’s Thought Leadership Series, include:

  • A coding compliance policy must identify medical records and clinical documentation that require a mandatory review by your coding staff or the outsourced providers of coding for your organization.
  • All coders should review this clinical documentation to identify all diagnoses and procedures requiring coding to increase the accuracy and specificity of coding.
  • When coding is outsourced, the HIM professional should direct the outsourcing partner to follow your organization’s best practice or coding compliance policy.
  • If your organization uses or explores computer assisted coding (CAC), the HIM team should direct the CAC vendor as to which documents or clinical documentation are to be used in the CAC for accurate and compliant discharge clinical coding.


Representing more than 64,000 specially educated Health Information Management professionals in the United States and around the world, the American Health Information Management Association is committed to promoting and advocating for high quality research, best practices and effective standards in health information and to actively contributing to the development and advancement of health information professionals worldwide. AHIMA’s enduring goal is quality healthcare through quality information.

November 17, 2012 I Written By

Just Associates Launches Data Integrity Optimization Service for Epic Identity Users

Epic Identity Optimization, featured by Just Associates during AHIMA, enhances system configurations to increase true duplicate identification, reduce false positive rates and improve overall data integrity.

CENTENNIAL, Colo. – Sept. 28, 2012 – Just Associates, Inc., a consulting firm specializing in data integrity and data quality solutions for healthcare organizations, announced today the launch of Epic Identity Optimization, a new service focused on improving data integrity and master patient index (MPI) management within Epic systems.

Specifically, the service optimizes Epic Identity’s out-of-the-box configurations to enhance system performance, increasing true duplicate identification and reducing false positive rates. Just Associates’ team of experienced data integrity specialists also provides guidance on how Epic users can more efficiently maintain the long-term accuracy of patient data within the MPI.

“Just Associates possesses an in-depth understand of Epic, which allows them to be innovative in their approach to improving data integrity by optimizing Epic Identity and helping us leverage other tools we already have,” said Mary Reeves, Administrative Director, Medical Information Services, Vanderbilt Medical Center.

Adds Grant Landsbach, RHIA, Data Integrity/MPI Manager, Sisters of Charity of Leavenworth Health System: “By customizing the Epic Identity module, Epic Identity Optimization reduces the burden of unnecessary duplicate matches so our resources can be focused on validating and reconciling true duplicates. It also streamlines workflows and customizes duplicate matching logic to our specific patient mix.”

Just Associates’ team of data management experts optimizes the performance of Epic Identity in the client environment, in part by:

  • Defining standard routines for patient searches and improving the accuracy with which the appropriate patient is located
  • Determining optimal high and low thresholds to reduce the number of false positive matches identified within the system
  • Utilizing demographic change reports to assist in early identification and correction of patient overlays
  • Building special work (error) queues to bucket different types of errors for efficient resolution

“For years, we have worked with Epic clients to more effectively manage their MPI and reduce the number of duplicates within their system. It is through these relationships that we have developed a keen understanding of Epic Identity and the many ways it can be used to effectively and efficiently improve data integrity,” said Just Associates CEO and President Beth Just, MBA, RHIA, FAHIMA. “Our Epic Identity Optimization service lets us show hospitals how to leverage existing MPI management tools to maximize the accuracy of their patient information for significantly improved clinical and administrative performance.”

Please join ADVANCE Healthcare and Just Associates at 1 p.m. ET on Oct. 23, 2012 for “Minimizing Duplicates Patients in Epic Identity,” a free webinar created specifically for Epic users. Presented by Karen Proffitt, RHIA, CHP, MS, the webinar will help attendees understand the causes and ramifications of “dirty” MPI data and share ways to optimize Epic Identity. Attendees will be automatically entered to win a free Epic Identity duplicate detection performance assessment. Click here for more information or to register.

About Just Associates, Inc.

A recognized leader in health information data integrity and management, Just Associates, Inc. ( is a healthcare data integration consulting firm that delivers superior value to its clients through improved data integrity. Just Associates has the process expertise and systems knowledge to deliver tailored, value-added solutions that improve clients’ financial outcomes and business processes, support delivery of quality patient care, and meet the expectations of diverse stakeholders through improved data integrity.

October 23, 2012 I Written By

Health Fidelity Releases REVEAL Version 2.0, a Next Generation Natural Language Processing Service Offering Rapid and Powerful Integration of Unstructured Data

Technology is being used in the EMR/EHR to get crucial information from the big data found in doctor’s notes, nurses notes, HIE information, comments, and other hospital data feeds to help better patient care and to automate the revenue cycle management process.

Dr. Dan Riskin (double board certified surgeon and CEO) and Anand Shroff (CMO) of Health Fidelity are available for briefings at AHIMA if you are interested in learning more about the transition happening from evidence-based medicine to data-driven healthcare because of technologies like Health Fidelity’s REVEAL Version 2.0.

Leverages Patient Narratives to Convert Data Entry from Manual into a Review Step for Revenue Cycle, Compliance, and Analytics

MENLO PARK, Calif., September 25, 2012 — Health Fidelity, a healthcare big data company and technology leader in clinical natural language processing (NLP), announced today the launch of the latest version of its REVEAL™ product, REVEAL version 2.0.

REVEAL v2.0 fulfills Health Fidelity’s promise of relentless innovation and increased efficiency through revolutionary advances in clinical NLP.  REVEAL now offers support for ICD-9, ICD-10, SNOMED, RxNorm, LOINC, and CPT-4, all derived automatically from content already captured within clinical narrative notes.  Staying ahead of the curve as the clinical NLP technology leader, Health Fidelity offers REVEAL as a web service that can be instantly tested and rapidly integrated.  Powering applications in revenue cycle, ICD-10 conversion, meaningful use, accountable care, and analytics, REVEAL dramatically improves an HIT vendor’s operation by automatically populating content for review instead of requiring doctors and hospitals to manually enter extensive documentation.

“Health Fidelity has strengthened its industry-leading position by allowing applications to move away from legacy systems of dropdowns, lists, and check boxes,” said Dan Riskin, CEO and co-founder of Health Fidelity.  “REVEAL v2.0 represents the next generation of data analytics and a fresh solution for liberating busy physicians and increasingly pressured healthcare organizations from the manual burdens underlying revenue cycle, compliance, and quality improvement.  REVEAL v2.0 offers the opportunity to make the computer support patient care, rather than patient care support the computer.”

REVEAL v2.0 represents a next generation approach to clinical NLP, providing a broad expansion of capabilities to deliver faster, more accurate and more robust extracted information, resulting in better patient care.  Innovations and new capabilities in REVEAL v2.0 include a full clinical model, robust schema expansion, and commercial grade terminology mediation.  These features, offered through an instantly ready and scalable web service, reduce the time required to empower downstream applications from years with other NLP systems to months with REVEAL.


Health Fidelity REVEAL offers the ability to extract information from clinical narratives, empowering solution partner applications to bypass manual workflow and automatically solve the most challenging problems in revenue cycle management, compliance, and analytics.  By leveraging world-leading clinical NLP technology, solution partners leapfrog competition while maintaining focus on their applications and business.

About Health Fidelity

Health Fidelity, Inc., based in Menlo Park, Calif., is a healthcare big data company providing unstructured data solutions.  Offering the longest standing clinical NLP technology with the most peer-reviewed literature and scientific citations, Health Fidelity provides the world’s most accurate, reliable and studied NLP technology for healthcare.  Health Fidelity partners with HIT solution partners and leading health systems to enable healthcare organizations to utilize the 80% of unstructured medical data that resides in narrative notes and is rarely used in healthcare applications.  Health Fidelity’s secure cloud-based integration enables real-time automated extraction and encoding of unstructured information for analytics, regulatory compliance, electronic medical records, transcription, revenue cycle management, and other critical applications.  As a result, physicians and hospitals can make better medical decisions, monitor and improve the quality of care, and drive operational efficiency, thus accelerating the path to data-driven healthcare.

October 17, 2012 I Written By

A2iA Enters into Partnership with World-Leading Diagnostic Testing Organization to Modernize Operations within its Primary Business Unit

NEW YORK, September 19, 2012 – A2iA (AHIMA Convention Booth 446), the worldwide leading developer of cursive handwriting and complex data recognition, and intelligent document classification software, announced today that it has entered into a partnership with one of the world’s largest providers of diagnostic testing services to help modernize operations within their primary business unit.

According to the deal, and as part of a five year savings plan initiated by the customer’s C-Suite, the organization leveraged A2iA’s R&D and Product Management teams to develop new features within A2iA DocumentReader. Because this venture will completely transform the way business is conducted, it needed to reach a significant level of performance to validate the change and win buy-in from stakeholders within the business, operations and technical teams.

Once deployed, the client will not only speed its processing times, but it will increase its margins and secure flexibility within its workforce by gaining the ability to process laboratory requisition forms from multiple EMR (electronic medical record) vendors quickly and automatically from anywhere in the world.

A2iA DocumentReader Availability

A2iA DocumentReader is an award-winning data extraction and document classification toolkit that leaves room for customization and helps make even cursive handwriting searchable and reportable. Without the use of any third-party technology, it is fully integratable into a wide array of healthcare applications, including those for Computer Assisted Coding (CAC), Electronic Medical Records (EMR), Explanation of Benefits (EOB) and Claims.

About A2iA

@A2iA, Artificial Intelligence and Image Analysis (, is the worldwide leading developer of handwritten and machine printed text recognition, information extraction and intelligent document classification toolkits. By enhancing solutions from systems integrators and independent software vendors, A2iA allows complex and cursive data from all forms, documents and checks including unstructured handwritten letters, to become part of a structured database, making it searchable and reportable, with the same level of flexibility of printed or digital data. Proven to reduce costs and nearly eliminate data-entry and manual document processing, A2iA has been improving business process automation and delivering a visible ROI for over 20 years. For more information, visit or call +1 917-237-0390 within the Americas, or +33 1 44 42 00 80 within EMEA or Asia.

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