Free EHR, EHR and Healthcare IT Newsletter Want to receive the latest updates on EHR, EMR and Healthcare IT news sent straight to your email? Get all the latest EHR News for FREE!

Inspira Health Network Partners with Jellyfish Health to Make Anywhere the Waiting Room

Jellyfish Health technology powers new mobile app for Inspira’s patients

Panama City, FL—January 17, 2017Patients at Inspira Health Network are about to be wowed with next-level accessible care, thanks to technology from Jellyfish Health, the industry leader of real-time patient experience technology. Using their mobile phones, patients can reserve a spot in a now much shorter line that can significantly reduce wait times. Jellyfish’s technology is the underpinning of Inspira’s new mobile app for patients, Inspira Access. The app currently offers remote check-in for urgent care, and will expand to include other ambulatory services including imaging and lab, as well as primary and specialty care physician practices.

“Patients have made it very clear—waiting for care is frustrating and they don’t want to wait any more,” said Dave Dyell, President and CEO of Jellyfish Health. “We’re excited to help Inspira Health lead the charge in bringing truly accessible care to New Jersey, by freeing patients to make the waiting room anywhere, including their home, office or car.”

What’s driving demand for access?

“Patient Satisfaction” and “Patient Experience” are more than just hot buzz words right now; they are important metrics for receiving more reimbursement from Medicare and other payers that utilize patient satisfaction scores. They are also critical factors for winning patient loyalty. Patients now expect to have the same access to reserving a healthcare appointment with their mobile phone as they do with other retail transactions, such as holding a spot in line at a busy restaurant.

“In today’s fast-paced world, most people don’t have time to sit for long stretches in a provider’s waiting room without any idea of when they’ll be seen. People have jobs to do, families to raise and errands to run,” Dyell noted.

He added, “One of the fastest ways to gain their loyalty is to show them their time is valued.”

“Inspira Health Network is dedicated to providing innovative new technologies for our patients,” said Tom Pacek, Inspira Health Network Chief Information Officer. “Our smart phone apps have been very well received by our community and we’re excited to partner with Jellyfish to add new features that make accessing care easier and more convenient.”

On the administrative side, the Jellyfish solution also shows staff how long patients have been waiting and real time workflow. These are valuable insights for identifying potential bottlenecks, and then assigning staff and resources where they’re needed to prevent further waiting.

“Jellyfish has been an excellent partner to help us deliver a more convenient experience for our patients,” said Pacek.

Pacek added, “Having a partner like Jellyfish, a technology leader in making healthcare newly convenient, definitely helps assure the success of this campaign.”

Healthcare organizations and other entities interested in learning more about the convenient care movement sweeping healthcare are invited to download the free Jellyfish guide “How to Become a True Convenient Care Provider: 7 Profitable Paths to Becoming Your Community’s Most Recommended Healthcare Facility.”

###

About Jellyfish Health

Founded in 2014 and based in Panama City, Florida, Jellyfish Health transforms the patient experience through actionable data, driving greater transparency at each step of the patient journey. Its advanced mobile and online technology enables healthcare and provider organizations—including health systems, primary care and specialty care practices, ambulatory surgery centers and urgent care clinics—to optimize patient scheduling, wait time updates, appointment status notifications and overall patient volume. The resulting improvements in patient satisfaction positively impact healthcare and provider organizations’ bottom lines while reducing the potential for poor CAHPS scores and decreased payer reimbursements. The innovative technology also enhances staff workflow efficiencies, heightening provider satisfaction with the ability to help even more patients—and delivering an exceptional patient experience—for the ultimate competitive differentiator in the new paradigm of consumer-driven care. For more information, please visit www.jellyfishhealth.com.

January 17, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Auxilio has Acquired Healthcare IT Security Solutions Leader, CynergisTek for up to $34.3 Million

Deal Will Expand CynergisTek Capabilities with Addition of New Services, Tools and Personnel from Redspin, an Auxilio Company

Mission Viejo, CA, January 17, 2017Auxilio, Inc. (OTCQB: AUXOD), a leading provider of complete document workflow solutions and IT security services for the healthcare industry, announced today that it acquired Austin, TX based CynergisTek, an industry leader in health information privacy, compliance and cybersecurity consulting, for initial consideration of approximately $26.8 million in combined cash, stock, and seller debt.  Additional “earn outs” may be paid of up to $7.5 million over the next five years based on certain financial criteria being met.  The acquisition will enable the Company to meet growing demand from healthcare customers for comprehensive IT security solutions that reduce risk and deliver long-term value.

CynergisTek generated approximately $15 million in revenues and $5.0 million of  EBITDA in 2016.  The transaction is expected to be substantially accretive to 2017 EPS.  CynergisTek will continue to operate independently as a wholly-owned subsidiary of Auxilio, offering end-to-end IT security solutions to a diverse and growing customer base, including some of the largest and most prestigious health systems in the country. As part of the deal, Auxilio’s Redspin division will become part of CynergisTek, to complement existing offerings such as penetration testing, security assessment and risk management solutions, and to bolster technical resources and capabilities.  CynergisTek has provided services to hundreds of hospitals and healthcare organizations since its inception in 2004 and was recently recognized by KLAS, a provider of unbiased vendor performance data for the healthcare IT security sector, as the highest-rated firm that healthcare provider organizations rely on for security consulting and services.

The initial consideration paid to CynergisTek of approximately $26.8 million consists of $15 million in cash, approximately 1.17 million shares of Auxilio common stock and a seller’s note in the amount of $9 million.  Auxilio will enter into a 5 year term loan from Avid Bank in the amount of $14 million to fund the cash portion.

“We have long stated our desire to expand our reach in healthcare IT security and this acquisition puts us in an immediate leadership position in the category.  We have come to know the founders and employees of CynergisTek quite well over the last couple of years and from the earliest conversations it was obvious we shared a vision of what the future of healthcare IT security and document workflow looked like and how the two will become increasingly intertwined,” stated Joe Flynn, CEO of Auxilio.  “While CynergisTek will continue to operate independently, there are numerous opportunities for mutually assisted growth over the near term and we foresee the ability to offer services under a combined umbrella over time.  This is a truly unique fit and we could not be more excited to complete this transaction.”

CynergisTek founders, Mac McMillan and Dr. Michael Mathews, will take Board positions in the combined entity and assume a significant ownership stake to ensure the continued leadership and integrity of the CynergisTek brand. The companies plan to align their service offerings to provide comprehensive information management solutions designed to mitigate risk, optimize productivity and drive savings for healthcare organizations.

“With assets from Auxilio, we’ll have what we need to extend our offerings and to keep pace with market demand while simultaneously maintaining the superior level of client support we’ve become known for,” said Mac McMillan, CynergisTek CEO.  “Our clients recognize that document and device security are important components of their overall security risk profile and the ability to deliver an integrated approach to managing those aspects of their infrastructure along with the digital pieces we’ve traditionally focused on is something we are laying the foundation for now.”

About CynergisTek

CynergisTek (www.cynergistek.com) is a top-ranked cybersecurity and privacy consulting firm. The company offers solutions to help organizations measure privacy and security programs against regulatory requirements and assists in developing risk management best practices. Since 2004 the company has served as a partner to hundreds in the healthcare industry. CynergisTek is also dedicated to supporting and educating the industry by contributing to relevant associations such as HIMSS, AHIMA, HFMA, HCCA, AHIA, AHLA, IAPP and CHIME. The company has been named in numerous research reports as one of the top firms that provider organizations turn to for privacy and security, including the 2016 KLAS Security Advisory Services report, which rated CynergisTek for having the highest overall client satisfaction, performance and impact on security preparedness.

About Auxilio

Auxilio (www.auxilioinc.com) provides complete document workflow solutions and IT security services to healthcare organizations across the United States. Auxilio has helped its clients save more than $80 million since 2004 by providing solutions which lower costs, improve operational efficiency and enhance security. Auxilio’s iPLATFORM, an intelligent workflow automation suite delivers a customer driven, vendor neutral approach to secure patient health information, reduce waste and drive additional savings opportunities. Auxilio serves a national portfolio of nearly 220 hospital campuses and manages over 1.5 billion documents annually from over 90,000 devices supporting over 280,000 caregivers.

I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

ONC announces winners of consumer and provider app challenges to improve health information access and use

Apps highlight the use of promising new tools and standards

Today, the Department of Health and Human Services’ Office of the National Coordinator for Health Information Technology (ONC) announced the Phase 2 winners for the Consumer Health Data Aggregator Challenge and the Provider User Experience Challenge.  ONC designed these challenges to spur the development of market-ready applications (apps) that would enable consumers and providers to aggregate health data from different sources into one secure, user-friendly product.

Challenge submissions were required to use Fast Healthcare Interoperability Resources (FHIR®) and open application programming interfaces (APIs), which are both strongly supported by ONC. These types of modern technologies can make it easier and more efficient to retrieve and share information.

“We are thrilled to recognize new tools that make it easier for individuals and clinicians to access health information and put it to use,” said Dr. Vindell Washington, national coordinator for health information technology (IT). “These apps reflect the incredible progress that is possible as a result of the digital health infrastructure that the public and private sector have built together over the last eight years.”

Consumer Health Data Aggregator Challenge Winners

The Consumer Health Data Aggregator Challenge asked submitters to address a need that many consumers have today – the ability to easily and electronically access and securely integrate their health data from different health care providers using a variety of different health IT systems.

PatientLink Enterprises won first place and the $50,000 prize. Its solution, MyLinks, is a cloud-based application that makes it easy to gather, manage, and share patient data using several methods including FHIR® and Direct messaging, a method for sending authenticated, encrypted health information directly to known, trusted recipients over the internet. Using the app, patients can also participate in research, monitor data from remote devices, and use interactive tools.

The second place and “connector” prizes, each with an award amount of $25,000, were won byGreen Circle Health.  This application uses FHIR® to import patient data into a platform integrating a comprehensive family health dashboard that includes personal and medical device data, remote monitoring, and reminders.

In addition, the 1upHealth, which helps patients organize and share data from disparate sources, is being recognized as an Honorable Mention.

Provider User Experience Challenge Winners

The Provider User Experience Challenge focused on demonstrating how data made accessible to apps through APIs can enhance health care providers’ use of their electronic health record (EHR) systems by making clinical workflows more efficient and intuitive.

The first place prize, with an award amount of $50,000, was won by Herald Health. Its solution helps clinicians manage the overwhelming flow of alerts and information by allowing them to create highly customizable push notifications. These can be tailored to both individual patients and groups and exported to fellow users.

The second place and “connector” prizes, each with an award amount of $25,000, were won by the collaboration of University of Utah Health Care, Intermountain Healthcare, and Duke Health.Their solution is a clinical decision support tool that can provide recommendations for the treatment of babies with jaundice detected at birth based on the level of liver waste products found in their blood.

In addition, PHRASE Health, which uses clinical decision support to help clinicians align with priorities such as public health alerts, is being recognized as an Honorable Mention.

These efforts are part of a larger community-driven movement toward helping individuals and clinicians benefit from our nation’s rapidly evolving health IT infrastructure, including the adoption of ONC-certified electronic health records by nearly all U.S. hospitals and most physicians.  The efforts also align with several policy objectives outlined in the Federal Health IT Strategic Plan, the Shared Nationwide Interoperability Roadmap – PDF, the Interoperability Commitments, and ONC’s Health IT Certification Program. The availability and secure interoperable exchange of health data, and the technologies developed through these initiatives, also have the potential to support other key initiatives, such as delivery system reform, the Precision Medicine Initiative, the National Cancer Moonshot, and efforts to combat the opioid crisis.

For more information, visit the ONC’s Connecting and Accelerating a FHIR App Ecosystem page.

January 13, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Cal INDEX and Inland Empire HIE will merge to form California’s largest health information exchange; former White House technology advisor named CEO

Statewide nonprofit health information exchange will include more than 16 million health information records and participation from 150 provider partners

SAN FRANCISCO (January 10, 2017) — The California Integrated Data Exchange (Cal INDEX) and Inland Empire Health Information Exchange (IEHIE) today announced a planned merger that will create one of the nation’s most comprehensive nonprofit health information exchanges (HIEs).

Claudia Williams, former White House technology senior advisor, will lead the new organization as CEO, effective February 1, 2017. The merger, subject to regulatory approvals, is expected to be completed in the first quarter of 2017 and will operate as a tax-exempt public benefit corporation under a new name.

The new HIE will combine the 11.7 million claims records from Cal INDEX founding members Blue Shield of California and Anthem Blue Cross with the 5 million clinical patient records of IEHIE and its 150 participating partners. HIEs help improve the quality of the patient experience, support collaboration and coordination and improve efficiencies by making it easier for doctors, hospitals and other care providers to securely review, analyze and share medical information across the healthcare system.

“The creation of this new statewide health information exchange by IEHIE and Cal INDEX is an important milestone in transforming California’s healthcare system into a coordinated system that delivers higher quality and more efficient care to all Californians,” said Dr. Bradley Gilbert, Chairman of the IEHIE Board of Directors. Mark Savage, Chairman of the Cal INDEX Board of Directors and director of health information technology policy and programs for the National Partnership for Women & Families, added: “Claudia is the ideal candidate to lead this new entity. She is a strategic and transformational leader with national experience managing and scaling health information exchanges. With Claudia, California’s statewide HIE gets the rare combination of breadth and depth.”

Williams brings more than 25 years of healthcare technology experience to the role, most recently as senior advisor for Health Innovation and Technology in the White House Office of Science and Technology Policy. Prior to the White House, Williams was the Director of HIE for the Office of the National Coordinator for Health Information Technology. She earned an M.S. in health policy and management from the Harvard School of Public Health and a B.A. in political science from Duke University.

“Claudia’s track record of developing strategic partnerships with technology, provider, consumer and health plan leaders will be invaluable as Cal INDEX and Inland Empire HIE add new partners and bring value to providers and patients throughout the state,” said Dr. Gilbert.

Click here to view infographic: State healthcare information exchanges based on number of medical records (in millions).

“I’m thrilled by the opportunity to lead the new organization and collaborate with our partners to improve patient care for all Californians,” Williams said. “Our goal is to deliver compelling products and services that support California’s hospitals, providers and patients in their efforts to improve care coordination, reduce inefficiencies, address gaps in care and enhance patient experience.”

About Cal INDEX

Cal INDEX is an independent, nonprofit organization that is developing a statewide HIE. This uniquely comprehensive collection of electronic patient records includes clinical data from healthcare providers and health insurers combined into a single longitudinal patient record. Cal INDEX’s technology platform provides hospitals and physicians with real-time access to a patient’s vital healthcare information. This innovation will improve the quality of patient care, improve the efficiency of delivering and coordinating care, and reduce the cost of healthcare services. Cal INDEX was founded through seed funding from Blue Shield of California and Anthem Blue Cross.  For more information, visit www.calindex.org.

About Inland Empire HIE

IEHIE’s mission and vision is to achieve continuity of care in the Inland Empire and other communities by aligning providers and patients to securely exchange health information in a trusted and timely manner. The Inland Empire Health Information Exchange (San Bernardino & Riverside) works with other California county hospitals, medical centers, medical groups, clinics, IPAs, physician practices, health plans, public health and other healthcare providers to bring needed technology to participants, allowing them to share electronic patient health records throughout the state. IEHIE gives healthcare providers immediate access to state-of-the-art electronic patient health data. It allows doctors, clinics, hospitals and other healthcare providers to electronically access medical records, which results in timely, secure and improved quality of healthcare for the patients in the community. For more information, visit: http://www.iehie.org.

January 10, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Arcadia Healthcare Solutions Announces $30MM New Investment

Merck Global Health Innovation partners with GE Ventures and existing investors to scale leading healthcare data and advanced analytics company

BURLINGTON, Mass.– Arcadia Healthcare Solutions (“Arcadia” or the “Company”) announced today that the Merck Global Health Innovation Fund (“Merck GHI”), GE Ventures, and existing investors Peloton EquityZaffre Investments, and Morgan Stanley Alternative Investment Partners have invested $30 million of growth capital in the Company.

With over 60 enterprise customers, Arcadia is a leading healthcare data aggregation and analytics technology company with a focus on serving ambulatory networks affiliated with large payer and provider organizations, including health plans, accountable care organizations, integrated delivery networks, and large independent physician groups, among others.

Arcadia’s technology and services enable its customers to successfully drive value-based performance management programs as American healthcare shifts to a new paradigm. Arcadia is led by chief executive officer Sean Carroll, a longtime executive with over 25 years of experience in the health IT industry.

“Having Merck GHI and GE Ventures join existing investors in this round of growth capital is the optimal outcome for us,” said Carroll. “The rigorous process expands our team of blue chip investors who actively support their companies’ growth plans.”

“Arcadia fits perfectly with our initiatives supporting the transition to value based care. Arcadia’s deep expertise in transforming isolated data into critical insights that enable providers to close gaps in care and enable better outcomes is central to our investment hypothesis around Population Health,” stated Joel Krikston, Managing Director at Merck’s Global Health Innovation Fund.

“GE Ventures is excited to back Arcadia in becoming an industry leader to help payers and providers apply advanced analytics to their business models. We’re especially proud to invest in this highly experienced Boston-based team, which is now home to GE’s headquarters,” said Noah Lewis, Managing Director of healthcare at GE Ventures.

The investment allows the company to accelerate its robust product development plans in the core Arcadia Analytics platform and expand population health management market activities across the country. While the company will continue to focus on organic growth, Arcadia has made two successful acquisitions since its founding—Concordant, an EHR support services company in 2011 and Sage Technologies, a managed care services company in 2015.

“Our transformation from a proven consulting firm to a recognized, technology-led population health analytics company is complete as noted by industry experts such as KLAS ResearchGartner, and Chilmark Research,” said Carroll. “We see a bright future for our customers, investors, and team members.”

The capital raise process was managed by Robert W. Baird and supported by counsel Goodwin Proctor.

###

About Merck Global Health Innovation Fund

Merck Global Health Innovation (GHI) Fund (www.merck.com/ghi) invests in emerging companies that deliver breakthrough healthcare solutions which advance Merck’s mission to discover, develop, and provide innovative products and services that save and improve lives. Established in 2010, the GHI Fund deploys its evergreen $500 million fund to rapidly identify and develop transformative global health care opportunities. GHI is focused on identifying opportunities that are adjacent to Merck’s core business of pharmaceuticals and vaccines.

About GE Ventures

GE Ventures (www.geventures.com) is committed to identifying, scaling, and accelerating ideas that will make the world work better. Focused on the areas of software, advanced manufacturing, energy, and healthcare, GE Ventures helps entrepreneurs and start-ups succeed by providing access to GE’s technical expertise, capital, and opportunities for commercialization through GE’s global network of business, customers, and partners. GE Ventures offers an unparalleled level of resources through its Global Research Center, including: 35,000 engineers; 5,000 research scientists; 8,000 software professionals; as well as 40,000 sales, marketing, and development resources in over 100 countries.

About Peloton Equity

Peloton Equity, LLC (http://www.pelotonequity.com) is a newly-formed private equity firm that focuses exclusively on growth capital investments in the lower middle market of the healthcare industry. Peloton’s portfolio includes HealthPlanOne, a leading technology-enabled digital marketing firm specializing in Medicare and individual and family health insurance sales and distribution. Peloton leverages its extensive healthcare network, value-building diligence and investment process, and portfolio management playbook to add value to its portfolio companies. Peloton seeks companies with between $20 and $200 million of revenue and the management team, market opportunity and business model to grow revenues meaningfully over the life of its investment.

About Zaffre Investments

Zaffre Investments, LLC (http://www.zaffreinvestments.com/) is a wholly-owned subsidiary of Blue Cross Blue Shield of Massachusetts that is committed to adding value through investments in new products, services and technologies that aim to improve the way healthcare is delivered and received. Zaffre focuses on companies across the healthcare landscape, with a primary focus on ACOs, consumer solutions, health information technology, and behavioral health. The firm is stage agnostic, considering a company’s financial and market positions, capabilities, and core values, as well as their missions and visions for the future. Zaffre employs a true partnership model for its portfolio companies, providing strategic direction, business support, industry connections and more.

About Morgan Stanley Alternative Investment Partners

Morgan Stanley Alternative Investment Partners (http://www.morganstanleyaip.com), part of Morgan Stanley Investment Management, specializes in assisting institutional and high net worth investors achieve their goals through the design and management of alternative investment programs. Established in 2000, Morgan Stanley AIP currently has approximately $36.4 billion in assets under management and advisement.

About Arcadia Healthcare Solutions

Arcadia Healthcare Solutions (http://www.arcadiasolutions.com) is an EHR data aggregation and analytics technology company supporting ambulatory networks taking on risk and transitioning to value- based care. Arcadia specializes in integration of data from over 30 EHR vendors, enriching it with claims and operational data, and using that data to drive improvements in patient care quality, practice efficiency, and financial performance. Trusted by independent provider groups, health plans, and integrated delivery networks nationwide, with expertise in both fee-for-service optimization and value- based performance environments, Arcadia supports providers with the benchmark data, insights, and outsourced services to excel in the evolving landscape of American healthcare. Founded in 2002, Arcadia is headquartered outside Boston in Burlington, MA, with offices in Seattle, Pittsburgh, and outside Chicago in Rockford, IL.

January 6, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Kaufman Hall Announces Acquisition of KREG Information Systems

Contract Modeling Capabilities Extend Leadership, Expertise, and Software Tools, Enabling Healthcare Providers to Optimize Financial Performance

SKOKIE, Ill. January 5, 2017Kaufman Hall, a leading provider of management consulting services and enterprise performance management software, today announced the acquisition of KREG Information Systems(KREG), a leading provider of contract management, budgeting, and decision support software for healthcare providers.

With the acquisition of KREG, Kaufman Hall extends its industry leading performance management and decision support capabilities with contract modeling and analytics that enable health systems to more effectively and intelligently transition from traditional fee-for-service to fee-for-value reimbursement models. These tools help organizations to better predict and manage reimbursement and leverage a data-driven approach for improved payer negotiations. With KREG software, organizations can estimate net revenue by patient and better manage contracts, claims, and payments across the organization.

“We are excited to welcome KREG into the Kaufman Hall family, adding extensive industry expertise and new software capabilities that will significantly benefit our clients,” said Tom Walsh, CEO of Kaufman Hall Software. “In today’s healthcare environment, analyzing the impact on net patient revenues of changing reimbursement rules and contract models is integral to both short- and long-term financial planning. KREG’s steadfast commitment to client satisfaction for more than three decades is well aligned with the Kaufman Hall culture of customer excellence.”

Sophisticated contract modeling and claims analytics enables organizations to simulate managed care contracts, estimate third-party contractual allowances, analyze denials, and provide dashboard reporting for improved decision making. Additionally, it empowers staff to negotiate better contracts and ensure payment compliance with payers.

“Leveraging the contract modeling and simulation capabilities provided by KREG, we are able to better predict our reimbursements with the highest degree of confidence and negotiate with payers accordingly,” said Tom Miller, executive director of payer relations at Yale New Haven Health. “The ROI on the technology has been tremendous.”

With the addition of KREG, Kaufman Hall expands its robust enterprise performance management and integrated decision support system, which now includes advanced cost accounting, clinical benchmarking, and revenue cycle management capabilities to drive informed, accurate decisions that impact profitability and patient outcomes across service lines, organizations and the care continuum.

“We are proud to be joining Kaufman Hall, a firm with a long track record of helping healthcare executives develop and execute strategies that optimize financial performance,” said Stephen Kreter, executive vice president and co-founder of KREG Information Systems. “Both Kaufman Hall and KREG have a shared commitment to helping clients improve performance and achieve their goals. Our team is excited about the opportunity to leverage our combined expertise and modern technology to provide best-in-class solutions and service for our customers.”

The addition of KREG is Kaufman Hall’s second strategic software acquisition in 2016. The company acquired Total Benchmark Solution in February, adding data and analytics capabilities that enable hospitals and health systems to reduce clinical variation and improve patient outcomes.

KREG founders Greg Ferguson and Stephen Kreter will continue in leadership roles within Kaufman Hall and the KREG team will continue to operate business as usual in supporting customers and ongoing operations.

About Kaufman Hall

Kaufman Hall provides management consulting and software to help organizations realize sustained success amid changing market conditions. Since 1985, Kaufman Hall has been a trusted advisor to boards and executive management teams, helping them incorporate proven methods into their strategic planning and financial management processes, and quantify the financial impact of their plans and strategic decisions to consistently achieve their goals.

Kaufman Hall services use a rigorous, disciplined, and structured approach that is based on the principles of corporate finance. The breadth and integration of our advisory services are unparalleled, encompassing strategy; financial and capital planning; debt and derivatives-related financial transactions; capital allocation and decision making; and mergers, acquisitions, partnerships, and joint ventures.

Kaufman Hall software includes the Axiom Healthcare Suite, providing sophisticated, flexible performance management solutions that empower finance professionals to analyze results, model the future, and optimize organizational decision making. Solutions for long-range planning, budgeting and forecasting, performance reporting, capital planning, and cost accounting deliver decision support, reporting, and analytics within an integrated software platform. Kaufman Hall’s PEAK Software empowers healthcare organizations with clinical benchmarks, data, and analytics to provide a higher quality of care for optimized performance and improved patient outcomes.

January 5, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

PHYSICIANS NOW HAVE ACCESS TO MINOR PATIENT HEALTH DATA THROUGH CLINICAL INFORMATION EXCHANGE

Parents must sign consent for physicians to get access

BUFFALO, NEW YORK – As a result of a change in New York State policy, participating providers can now securely access data through Western New York’s clinical information exchange for minor patients 10 – 17 years of age. Access to the data requires a parent or legal guardian signing an affirmative HEALTHeLINK consent form on behalf of the minor patient.

“This change in state policy gives parents and legal guardians the peace of mind that their child’s treating pediatrician or specialist will have the most up to date health information,” said Dan Porreca, executive director, HEALTHeLINK. “For a child who may see several different physicians, having access to this information will allow for better more efficient care decisions. It is also helpful in those instances when the child’s grandparent or another caregiver brings them for an appointment and they do not have the child’s medical history readily available.”

The ability to access data for a minor 10-17 years of age is the result of changes to a New York State policy regarding access to patient data through a Qualified Entity (QE) such as HEALTHeLINK. Parents’ consent for children younger than 10 has and will continue to allow access for treating physicians.

“Participating providers need to be aware that it is possible that the minor patient’s record may contain sensitive information that is protected under New York State law and may not be re-disclosed to the minor’s parent or guardian without the minor’s written consent,” Porreca said.

These services include, but may not be limited to reproductive health services, mental health or substance use treatment, HIV testing and STD treatment or services consented to by an emancipated minor.  An emancipated minor is a legal mechanism by which a minor is freed from control by his or her parents or guardians, and the parents or guardians are freed from any and all responsibility toward the child.

Parents or legal guardians can complete the consent process on behalf of their child at a participating HEALTHeLINK provider’s office or download the form at www.wnyhealthelink.com. Currently more than 870,000 adults in Western New York have completed a HEALTHeLINK consent form.

About HEALTHeLINK:  HEALTHeLINK, the Western New York Clinical Information Exchange, is a collaboration among the region’s hospitals, physicians, health plans and other health care providers to serve the eight counties of western New York State. HEALTHeLINK was created to enable the exchange of clinical information in secure and meaningful ways to improve both efficiency and quality, while also helping to control health care costs. Patients who provide consent allow physicians and providers directly involved in their treatment to securely access relevant medical information via HEALTHeLINK, resulting in more timely and effective treatment at the point of care.

HEALTHeLINK is part of the Statewide Health Information Network of New York (SHIN-NY), a technology framework spanning the entire state that allows health care providers efficient access to their patients’ data. HEALTHeLINK has been recognized for its work in building a regional health information technology infrastructure and for testing innovative approaches by both state and federal agencies, including being named a Beacon Community, an effort funded by the Office of the National Coordinator for Health Information Technology. For more information about HEALTHeLINK, please visit wnyhealthelink.com.

January 4, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

EHNAC Announces Finalized 2017 Accreditation Criteria Versions for 18 Accreditation Programs

FARMINGTON, Conn. – January 3, 2017 – The  Electronic Healthcare Network Accreditation Commission (EHNAC), a non-profit standards development organization and accrediting body for organizations that electronically exchange healthcare data, announced today the release of new versions for its 18 accreditation programs for use starting January 1, 2017. There were several impactful changes to areas of the criteria for all programs, including updates relative to the OCR Phase II Protocol, aligning HIPAA privacy and security criteria, and significant edits to the three DTAAP programs to reflect DirectTrust’s new releases of its Certificate and HISP Policies.
Healthcare industry stakeholders are encouraged to regularly visit the EHNAC website to download and review the latest EHNAC criteria versions in full detail. Applicant candidates commencing the accreditation or re-accreditation process in 2017 will be required to adhere to these updated criteria versions.
Following the standard, 60-day public comment period, EHNAC’s criteria committee and commission has incorporated public feedback to finalize and adopt the enhanced and final criteria versions for the following accreditation programs:
  1. ACOAP – Accountable Care Organization Accreditation Program (V2.0)
  2. CEAP – Cloud Enabled Accreditation Program1 (V1.1)
  3. DRAP – Data Registry Accreditation Program (V2.0)
  4. DTAAP-CA – Direct Trusted Agent Accreditation Program for Certificate Authorities (V2.0)
  5. DTAAP-HISP – Direct Trusted Agent Accreditation Program for Health Information Service Providers (V2.0)
  6. DTAAP-RA – Direct Trusted Agent Accreditation Program for Registration Authorities (V2.0)
  7. ePAP-EHN – e-Prescribing Accreditation Program (V7.0)
  8. EPCSCP-Pharmacy – Electronic Prescription of Controlled Substances Certification Program – Pharmacy Vendor (V2.0)
  9. EPCSCP-Prescribing – Electronic Prescription of Controlled Substances Certification Program – Prescribing Vendor (V2.0)
  10. FSAP-EHN – Financial Services Accreditation Program for Electronic Health Networks (V3.0)
  11. FSAP-Lockbox – Financial Services Accreditation Program for Lockbox Services (V3.0)
  12. HIEAP – Health Information Exchange Accreditation Program (V2.0)
  13. HNAP-EHN – Healthcare Network Accreditation Program for Electronic Health Networks [Includes Payer] (V11.0)
  14. HNAP-Medical Biller – Healthcare Network Accreditation Program for Medical Billers (V2.0)
  15. HNAP-TPA – Healthcare Network Accreditation Program for Third Party Administrators (V2.0)
  16. MSOAP – Management Service Organization Accreditation Program (V2.0)
  17. OSAP – Outsourced Services Accreditation Program(V2.0)
  18. PMSAP – Practice Management System Accreditation Program (V2.0)
The EHNAC criteria for each of its accreditation programs sets the foundational requirements for measuring an organization’s ability to meet federal and state healthcare reform mandates such as HIPAA, Omnibus, ARRA/HITECH, ACA and other mandates for covered entities and business associates focusing on the areas of privacy, security, confidentiality, best practices, procedures and assets.
1 The Cloud Enabled Accreditation Program is provided only as an add-on program for organizations that have applied for another program. The Cloud Service Provider (CSP) must be FedRAMP-certified, and an additional site visit day is required for reviewing the details of this program.
 
2 OSAP includes 10 different accreditation programs tailored for Accountable Care Organizations; Call Centers; Data Centers; DRP Facilities; Health Information Exchanges; Media Storage; Network Administrators; Printing; Product Development; and Scanning.
About EHNAC
The Electronic Healthcare Network Accreditation Commission (EHNAC) is a voluntary, self-governing standards development organization (SDO) established to develop standard criteria and accredit organizations that electronically exchange healthcare data. These entities include accountable care organizations, data registries, electronic health networks, EPCS vendors, eprescribing solution providers, financial services firms, health information exchanges, health information service providers, management service organizations, medical billers, outsourced service providers, payers, practice management system vendors and third-party administrators.
EHNAC was founded in 1993 and is a tax-exempt 501(c)(6) nonprofit organization. Guided by peer evaluation, the EHNAC accreditation process promotes quality service, innovation, cooperation and open competition in healthcare. To learn more, visit www.ehnac.org, contact info@ehnac.org, or follow us on Twitter, LinkedIn and YouTube.

January 3, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Conduent Completes Separation from Xerox, Launches as Business Process Services Leader with $6.7 Billion in Annual Revenue

Members of Conduent leadership team to ring the NYSE Opening Bell®today

BASKING RIDGE, N.J., Jan. 3, 2017Conduent Incorporated (NYSE: CNDT) has completed its separation from Xerox (NYSE: XRX) and is now an independent public company trading on the New York Stock Exchange(NYSE). Conduent debuts as the world’s largest pure-play business process services leader with approximately $6.7 billion in annual revenue, a portfolio of differentiated offerings and a vision focused on technology and innovation to advance the client and constituent experience.

To mark the listing of its shares of common stock, Conduent representatives, including Chief Executive Officer Ashok Vemuri will gather together today to ring the opening bell at the NYSE.

With over 93,000 employees in more than 40 countries, Conduent is a Fortune 500-scale company with expertise in transaction-intensive processing, analytics and automation. Conduent helps organizations modernize, advance and improve the lives of the people they serve every day: retail consumers, commuters, patients, customers, employees, and citizens.

“We have already begun laying the groundwork to drive profitable growth through sharpened go-to-market capabilities and greater consistency in applying our automation, analytics, innovation and expertise,” said Ashok Vemuri, CEO of Conduent. “Our significant transformation program will position our new company for long-term success.”

Conduent continues with its previously announced major cost transformation program which will streamline the business, improve margins, and enable investment into growth opportunities.

“NelsonHall has covered Xerox for many years in the business process services space,” said John Willmott, CEO of NelsonHall, a leading BPS analyst firm. “New digital technologies are giving new vigor to the BPS market and Conduent is in the forefront of applying new business models on behalf of its constituents via its Intelligent Automation capability.  We look forward to Conduent building on an already established strong suite of differentiated offerings for their constituents and are excited for industry growth prospects in 2017 and beyond.”

The company operates in a $260 billion industry growing at mid-single digits.

Conduent’s competitive strengths include:

  • Leadership in business process services driven by deep expertise, strong client relationships and differentiated solutions in attractive growth industries, including healthcare and transportation;
  • Ability to help clients drive improved business performance, higher quality and increased end-user satisfaction through continuous investment in innovation and development of new technologies and capabilities that improve business processes;
  • Expertise in managing transaction-intensive, end-user driven processes on a large scale through a differentiated suite of high quality multi-industry service offerings such as transaction processing, customer care and payment services; and
  • A solid recurring revenue model, with an 86 percent renewal rate, enabling stability to support strong and growing cash flow generation.

Conduent delivers seamless, mission-critical interactions for the world’s top brands and governments and touches millions of lives every day. Conduent:

  • Serves 76 of the Fortune 100 businesses and more than 500 government entities
  • Supports the top 20 managed U.S. healthcare plans and 9 of top 10 pharma/life science companies.
  • Is the No.1 on-street parking service provider in the U.S.
  • Handles more than 2.5 million contact center interactions daily for some of the world’s top brands.
  • Services 8.9 million people who pass through managed toll systems, representing 46 percent of all U.S. toll collections. 

Completion of Separation

As previously announced, under the terms of the separation agreements, on the distribution date of Dec. 31, 2016, Xerox shareholders received one share of Conduent common stock for every five shares of Xerox common stock they held as of the close of business on Dec. 15, 2016, the record date for the distribution.

For information about Conduent visit www.Conduent.com.

About Conduent  

Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning – Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com.

I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Orbita Announces Breakthrough in Voice Assistant Technologies for Home Healthcare

Boston, MA (December 12, 2016) — Orbita, a provider of innovative software solutions for connected home healthcare, announces a breakthrough tool for creating and managing intelligent voice-powered home health assistants based on the Amazon Echo voice platform.

Orbita’s new Voice Experience Designer, which will be showcased at the Connected Health Conference in Washington, DC, December 11-14th, is a graphical tool for creating and managing voice assistants to support and enhance the care of individuals at home. With the Orbita solution, healthcare providers can easily build and deploy voice-powered applications for a variety of home health scenarios, including treatment and medication adherence, caregiver coordination, pain management, patient monitoring, and more.

With its new Voice Experience Designer, Orbita enables organizations to create voice assistants based on Amazon’s Alexa technology and optimize them for home healthcare applications. For example, using Orbita, providers can deliver voice applications that enable patients to check on doctor’s appointments by simply asking “When’s my next appointment?,” coordinate transportation by saying “I need a ride,” or manage medication by saying “What meds am I supposed to take now?”

Dr. John Loughnane, Chief of Innovation at Commonwealth Care Alliance in Boston says, “We are constantly looking for ways to better to serve our patients and improve their ability to maximize their wellness at home. In 2017, we will be collaborating with Orbita as recipients of a Center for Health Care Strategies Innovation Award to bring this exciting concept to reality and positively impact our patient’s everyday experience of home-based medical care.”

Since the launch of Apple Siri in 2011, use of voice assistant technologies has grown rapidly. In 2015, 65% of all smartphone users in the US used voice assistants, up from 30% in 2013. In late 2014, Amazon released Alexa (their equivalent to Apple’s Siri) packaged in an internet-connected home appliance, the Amazon Echo.

According to Bill Rogers, Orbita founder and CEO, devices like the Amazon Echo have changed how people perceive and use voice assistants. “Instead of requiring someone to speak into a smartphone, the Echo offers an array of sensitive microphones and a built-in speaker,” he said. “It’s ‘always on/always listening’ capabilities bring powerful advantages to home care needs.”

Rogers added, “We believe that voice assistant technologies delivered through connected devices like the Amazon Echo are the future of care journey management for home healthcare. Making them mainstream requires integration with existing healthcare systems and mapping the voice experiences to established care protocols. Orbita created our Voice Experience Designer to simplify the creation of voice-powered healthcare applications that are secure, robust, and fully integrated with existing systems.”

About Orbita 
Orbita is a leading provider of connected, care coordination solutions for home healthcare. Orbita’s Health Cloud platform brings data from connected healthcare and life-style devices into collaborative care experiences that vastly improve patient engagement and care journey management. Orbita works with healthcare providers, payers, home care service providers, medical device manufacturers, and other healthcare organizations to enable digital home healthcare solutions that increase treatment adherence, improve outcomes, reduce costs, and minimize risks for patients with chronic or post-acute healthcare needs. http://www.orbitahealth.com

December 12, 2016 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.