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Xerox Research Finds Patients and Healthcare Professionals Divided on Responsibility and Cost in Healthcare

NORWALK, Conn., Aug. 15, 2016 – Healthcare research released today from Xerox shows large disconnects between patients and healthcare professionals providing and insuring their care. This research suggests that across all participants in the U.S. healthcare system, there is still much to be settled regarding the transformation driven by the Affordable Care Act (ACA).

Who is responsible for consumers’ health?

Nearly 50 percent of consumers say they take complete responsibility for their health, whereas less than 6 percent of healthcare professionals believe this to be true. In addition, less than 5 percent of consumers say they don’t know how to take charge of their own healthcare, but nearly 40 percent of payers and providers say consumers don’t know how to take charge.

Moreover, 90 percent of payers and providers say patients need encouragement and help from their healthcare provider to make living a healthier lifestyle a priority, but only 55 percent of patients say they need such encouragement.

The study, conducted by Y&R’s BAV Consulting on behalf of Xerox[1], surveyed 761 U.S. adults who purchase health insurance and are healthcare decision makers for their households and 204 healthcare payers and providers.

“Consumers and healthcare professionals have very different views on patient empowerment and control,” said Rohan Kulkarni, vice president of Strategy and Portfolio, Xerox Healthcare Business Group. “Payers and providers are much less likely to believe patients are taking responsibility for their health than what patients perceive to be true. The results suggest that improved communication could allow healthcare professionals to better showcase to their patients how they’re a partner in their health.”

One solution that can help is Xerox’s Virtual Health Solutions that allows providers to communicate and connect with their patients anytime and anywhere by overcoming interoperability challenges and powering front and back office services.

Are patients shopping around?

The research also found discrepancies between patients and professionals regarding a patient’s willingness to shop for healthcare.

  • Only 34 percent of consumers are more likely to shop around for a provider than they were one year ago, but more than 71 percent of payers and providers think patients are shopping.
  • When asked what consumers consider the top priority when selecting a provider, consumers said quality of care is number one. But payers and providers believe whether or not they take the patient’s insurance plan is the top consideration.
  • Ninety-five percent of payers and providers believe patients are not seeking or delaying treatment due to cost concerns, but only 42 percent of consumers say this is true.

“A lot of payers and providers think patients are shopping around for the best healthcare, but it simply is not the case,” continued Kulkarni. “The industry is clearly still adjusting to the shift toward consumer-centricity, and payers and providers may be best served to focus on patient retention by enhancing their communication channels.”

What is the solution?

Over 63 percent of consumers wish their pharmacist, healthcare provider and insurance company were more connected on their personal health. While interactions with each stakeholder are often transaction-based, Xerox’s Health Outcome Solutions offering can help the effort to coordinate care. The solution, currently available for providers and accountable care organizations with a payer solution coming in the future, offers a customized combination of analytics, clinical, technology and administrative services that help improve the health of patient populations.

Xerox also offers Care Integration Services that help healthcare payers identify members who need support and engage them with timely and personal clinical interventions. This enhanced member outreach service increases payers’ ability to assist their members in maintaining wellness and managing chronic medical conditions.

Xerox Healthcare helps healthcare organizations focus on improving lives through better, more affordable and accessible care by designing processes that work for the people delivering, enabling and receiving care.

About Xerox

Xerox is helping change the way the world works. By applying our expertise in imaging, business process, analytics, automation and user-centric insights, we engineer the flow of work to provide greater productivity, efficiency and personalization. Our employees create meaningful innovations and provide business process servicesprinting equipmentsoftware and solutions that make a real difference for our clients and their customers in 180 countries. On January 29, 2016, Xerox announced that it plans to separate into two independent, publicly-traded companies: a business process outsourcing company and a document technology company. Xerox expects to complete the separation by year-end 2016. Learn more at www.xerox.com.

[1] Study conducted by Y&R’s BAV Consulting on behalf of Xerox among 761 U.S. adults who are healthcare decision makers for their households and 204 healthcare payers and providers. Full results and methodology available upon request.

August 15, 2016 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

New HIMSS Analytics Research Shows Nearly Universal Adoption Of Practice Management And Electronic Health Record Tools After Eight Years Of Steady Growth

Burlington, VT (August 2, 2016) – HIMSS Analytics® recently released its 2016 Essentials Brief: Outpatient Practice Management (PM) and Electronic Health Record (EHR) Solution Study, the 8th iteration of the study that provides a snapshot of solution adoption and purchase intentions from hospital-owned and free-standing physician practices in the U.S. outpatient market.  Essential Briefs are in-depth market research studies focused on identifying salient topics in the healthcare IT space that highlight mind share, market share and market opportunity of specific healthcare software technologies.

Market adoption of PM & EHR solutions has been trending upward since the initial study and is nearing universal market adoption rates as indicated in the 2016 study.  When compared to adoption levels in HIMSS Analytics LOGIC™, the information obtained from the 2016 study was comparable between hospital-owned (92% LOGIC vs. 87% Study) and free-standing (77% LOGIC vs. 76% Study) practices.  Given this rise, physician practices are positioned to address broader patient needs and continued regulations such as Meaningful Use and Medicare Access and CHIP Reorganization Act (MACRA).

The 2016 Outpatient PM & EHR Solution Essentials Brief offers insight from 436 physicians, practice administrators and managers, practice CEOs/Presidents, PAs, NPs, and practice IT directors/staff on their current PM & EHR usage as well as future plans for PM & EHR solution adoption.  Additional insight is provided through data from HIMSS Analytics LOGIC, the most comprehensive and intuitive global market intelligence tool in healthcare IT.  LOGIC provides on average 48,000 hospital-owned and free-standing practice data points around adoption, vendor market share and vendor mind share.

“I am somewhat surprised a more robust replacement market has not yet developed for practice management and electronic health solutions,” says HIMSS Analytics Director of Research, Brendan FitzGerald.  “But given the cost and implementation effort of these practices over the last eight years, and the need to keep up with industry standards and additional regulations, practices seem content with their current solutions and will look to leverage these solutions to meet industry standards and regulations. It is worth mentioning, however, that 15% of respondents are looking to replace or purchase EHR solutions in the near term so there is still opportunity in that solution set of the outpatient market.”

HIMSS Analytics offers access to this premium study alone or as part of their Outpatient Solutions Market Intelligence Bundle which comes with access to their LOGIC Outpatient Market Intelligence dashboard.

Highlights of the 2016 study include:

  • Current and future adoption of PM & EHR solutions
  • Vendor market share, mind share and market opportunity in the outpatient PM & EHR solution category
  • Study respondents revealed what would cause them to replace their current PM & EHR solution.
  • Study respondent confidence level around meeting Meaningful Use Stage 3 Criteria with their current solution
  • Strategic insight into practice approach toward health information exchange (HIE), accountable care (ACO), and Clinical Practice Improvement Activities (CPIAs)

Click here for more information on the 2016 HIMSS Analytics Outpatient PM & EHR Study.
Click here to get a free snapshot report of the study and a demo of the LOGIC dashboard.

About HIMSS Analytics
HIMSS Analytics is a global healthcare advisor, providing guidance and market intelligence solutions that move the industry forward with insight to enable better health through the use of IT. As a trusted healthcare research and advisory firm, the industry depends on HIMSS Analytics’ resources, benchmarks, predictive models and assessment tools to improve decision making regarding their IT strategic roadmap and market strategy. HIMSS Analytics is uniquely positioned and differentiated through its industry focused offerings which include a Healthcare IT market intelligence tool, Healthcare IT insights and Healthcare IT benchmarks and services.

HIMSS Analytics a wholly owned subsidiary of HIMSS headquartered in Burlington, Vermont, is the healthcare research and advisory firm for healthcare delivery organizations, IT companies, governmental entities, and financial, pharmaceutical, consulting and emerging technology solution partners. Learn more at http://www.himssanalytics.org

August 2, 2016 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

AristaMD Secures $11 Million Series A Financing

Digital Health Company to Enhance Functionality, Accelerate Commercialization
of Referral Intelligence Platform

SAN DIEGO, July 21, 2016 – Arista MD, a technology-enabled service company providing eConsults and a suite of related specialist referral support tools, announced today it completed $11 million in financing. The Series A round was led by Avalon Ventures with participation from Correlation Ventures. The proceeds will be used to accelerate commercialization and further enhance functionality of the company’s proprietary Referral Intelligence Platform.

As many as 60 percent of specialist visits are routine consults that do not require an in-person visit. , Unnecessary care results in $10 billion annually in costs, causes delays in care planning and exacerbates access challenges for the most vulnerable patients. AristaMD’s Referral Intelligence Platform is designed to significantly reduce these costs and improve access to specialist care by facilitating rapid collaboration between primary care providers and specialists. The Referral Intelligence Platform includes a two-part process that consists of comprehensive referral work-up checklists licensed exclusively from the University of California, San Francisco (UCSF), and a simple, effective electronic consult (eConsult) platform. The AristaMD solution is proven to reduce overall specialist visits by 30 percent or more while also reducing ER visits and hospital admissions.

“We’re thrilled that Avalon and Correlation share our vision to provide a solution that optimizes referrals in today’s era of value-based healthcare,” said Rebecca Cofinas, president and CEO of AristaMD. “Our investors’ proven track record of success with building transformational companies is instrumental for our continued growth and success.”

AristaMD’s clients range from small rural providers to large county health systems in urban environments. The Referral Intelligence Platform has been designed to be flexible to fit each individual client’s workflow, technology, and clinical needs.

“The AristaMD platform is the most comprehensive solution in the market,” Cofinas said. “Our platform saves the average provider years of precious time and resources by providing a strong foundation that can still be tailored for each unique environment.”

“Referrals to medical specialists have nearly doubled over the last decade, and that figure is set to double again in the next five years,” said Jay Lichter, Ph.D., managing director at Avalon Ventures and chairman of the board at AristaMD. “AristaMD’s Referral Intelligence Platform is a unique and innovative solution designed to improve appropriate patient access and significantly reduce costs. We are pleased to support AristaMD’s top-notch team as they continue their drive to the next level of growth and commercial success.”

About Arista MD
AristaMD is a digital health company focused on assisting primary care providers in offering expanded specialty care through high-impact tools and solutions to reduce unnecessary referrals. Designed by practicing physicians, the AristaMD Referral Intelligence Platform combines clinical guidelines developed at UCSF, specialist eConsults and robust data collection and reporting into one easy-to-use software platform that is interoperable with core EMRs. AristaMD partners with clients to use the company’s platform for their own specialists or can directly provide eConsults through its comprehensive panel of board-certified specialists. AristaMD is at the forefront of designing exceptional tools to enable physicians to collaborate, promoting efficiency and optimal clinical care.

July 21, 2016 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Philips Acquires Wellcentive

AMSTERDAM–(BUSINESS WIRE)–Royal Philips (NYSE: PHG, AEX: PHIA) today announced that it has signed an agreement to acquire Wellcentive, a leading US-based provider of population health management software solutions. Financial details of the transaction will not be disclosed.

In population health management, Philips already offers enterprise telehealth, home monitoring, personal emergency response systems (PERS) and personal health services that address multiple groups within a population from intensive ambulatory care for high-risk patients to prevention and personal health programs for the general population. Wellcentive complements Philips’ portfolio with cloud-based IT solutions to import, aggregate and analyze clinical, claims and financial data across hospital and health systems to help care providers deliver coordinated care that meets new healthcare quality requirements and reimbursement models.

Upon completion of the transaction, which is expected later today, Wellcentive and its employees will become part of the Population Health Management business group within Philips. Tom Zajac, CEO of Wellcentive and an experienced healthcare industry leader, will be appointed to lead this business group.

“With this strategic acquisition, we will strengthen our Population Health Management business and its leadership, as health systems gradually shift from volume to value-based care, and provide more preventative and chronic care services outside of the hospital,” said Jeroen Tas, Philips’ CEO Connected Care & Health Informatics. “Our sweet spot is at the point of care as we give consumers, patients, care teams and clinicians the tools, such as remote monitoring solutions and therapy devices, to optimize care. Wellcentive’s solutions will provide our customers with the ability to collect data from large populations, detect patterns, assess risks and then deploy care programs tailored to the needs of specific groups.”

“Over the past 11 years, the Wellcentive team has focused on delivering data-driven clinical, financial, and human outcomes for our customers as they provide care management for more than 30 million patients,” said Tom Zajac, CEO of Wellcentive. “Combining forces with Philips and its broad portfolio of health technologies and global reach will create a great foundation to accelerate growth in connected care – from healthy living and prevention, to diagnosis, treatment and home care – enabling consumers, providers and health organizations to benefit from our combined, stronger offering in population health management.”

Wellcentive’s applications will be integrated in the Philips HealthSuite cloud, the company’s digital enabler for the next generation of connected health solutions. One example of Philips’ existing care programs for population health management is the Intensive Ambulatory Care (eIAC) program: this combines telehealth technologies and population health management software to help care teams monitor and coach patients at home. It aims to improve patient outcomes, care team efficiency, and prevent patients from entering the hospital, where costs are significantly higher.

Founded in 2005 and headquartered in Atlanta, Georgia, Wellcentive employs approximately 115 employees. The company has a strong customer base in the US.

About Royal Philips
Royal Philips (NYSE: PHG, AEX: PHIA) is a leading health technology company focused on improving people’s health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. The company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care. Headquartered in the Netherlands, Philips’ health technology portfolio generated 2015 sales of EUR 16.8 billion and employs approximately 69,000 employees with sales and services in more than 100 countries. News about Philips can be found at www.philips.com/newscenter.

July 20, 2016 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Caremerge Raises $14 Million in Second Institutional Round Led By Insight Venture Partners As Value Based Care Takes Shape In Post-Acute Care

CHICAGO, IL July 13, 2016Caremerge, the revolutionary industry pioneer paving the way for care coordination and communication solutions to bridge care gaps across the care continuum and get providers ready for value-based care, today announces a $14 Million investment led by Insight Venture Partners, with participation from previous investors Grażyna Kulczyk, Cambia Health Solutions, Ziegler LinkAge Longevity Fund, GE Ventures, and Arsenal Venture Partners.

The capital enables Caremerge to fund their continued and exponential growth and expansion in the post-acute care market by leveraging its transformative cross-enterprise workflow automation technology to break healthcare information silos – put simply to get the right information at the right time to the right provider so the right decision can be made for the best possible outcome.

In 2016, Caremerge evolved its offerings in order to better prepare post-acute care providers for the value-based care model. The person-centered Caremerge platform acts as a connector across the entire continuum, bringing together many stakeholders including hospitals, MCO’s, ACO’s, physicians, other long-term care providers, families and seniors/patients, to collaborate more proactively for best outcomes and peace of mind.

The investment round sees new additions to the Caremerge Board of Directors. Harley Miller, Vice President at Insight Venture Partners and Dan Hermann, Senior Managing Director and Head of Investment Banking at Ziegler will join the board of directors.

“We are excited to become part of the Caremerge story, we share the same belief that the next era of healthcare, driven by value-based care (ACA) requires a simple, yet flexible platform capable of breaking healthcare silos while placing the patient at the center, and allowing for cross-enterprise workflow automation” said Harley Miller, Vice President, Insight Venture Partners.

Asif Khan, Caremerge’s CEO and co-founder, said: “We’re delighted to welcome Insight Venture Partners into the Caremerge family. Insight has tremendous expertise in scaling SaaS companies and we look forward to harnessing all Insight has to offer and exponentially growing Caremerge together”.

Caremerge’s care coordination platform helps providers on many fronts with tailored solutions to support them on their journey from volume to value-based care.  Caremerge offers Totally Connected Care:

  • Clinical & Compliance Solutions
  • Life Enrichment & Engagement Solutions – patients, families, and providers
  • OPEN API integrations for full interoperability, especially with many leading EHRs
  • CMS Value-Based Care Solutions
  • Hospital discharge and patient tracking into post-acute care

# # #

About Caremerge:

Caremerge forges meaningful connections among providers, families and seniors seeking to improve communication in today’s complex healthcare environment, while meeting value-based care requirements.  With a transformative, easy-to-use cloud-based care coordination network, Caremerge connects the entire care team to streamline cross-enterprise workflows among providers, engage families and patients and improve overall wellness resulting in reduced costs, enhanced experiences and more positive outcomes. To learn more, visit caremerge.com ortwitter.com/caremerge.

About Insight Venture Capital Partners:

Insight Venture Partners is a leading global venture capital and private equity firm investing in high-growth technology and software companies that are driving transformative change in their industries. Founded in 1995, Insight has raised more than $13 billion and invested in more than 250 companies worldwide. Our mission is to find, fund and work successfully with visionary executives, providing them with practical, hands-on growth expertise to foster long-term success. For more information on Insight and all of its investments, visit http://www.insightpartners.com or follow us on Twitter: @insightpartners.

About Arsenal Venture Partners:

Arsenal Venture Partners is a multi-stage venture capital firm that invests at the intersection of government, large corporations, and emerging technology companies. We partner with visionary entrepreneurs to build exceptional businesses in the healthcare, commerce and logistics, enterprise, and resource efficiency sectors. We foster relationships through our unique network and nearly fifteen years of experience working with, among others, the Department of Defense, Veterans Administration, United States Post Office, and Fortune 500 companies. Arsenal Venture Partners has twenty-two investment professionals in four offices across the United States.

About Cambia Health Solutions:

Cambia Health Solutions, headquartered in Portland, Oregon, is a nonprofit total health solutions company dedicated to transforming health care by creating a person-focused and economically sustainable system. Cambia’s growing family of companies range from software and mobile applications, health care marketplaces, non-traditional health care delivery models, health insurance, life insurance, pharmacy benefit management, wellness and overall consumer engagement. Through bold thinking and innovative technology, we are delivering solutions that make quality health care more available, affordable and personally relevant for everyone. To learn more, visit cambiahealth.com ortwitter.com/cambia.

About GE Ventures:

GE (NYSE: GE) (www.GE.com<http://www.ge.com/>) is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. GE is organized around a global exchange of knowledge, the “GE Store,” through which each business shares and accesses the same technology, markets, structure and intellect. Each invention further fuels innovation and application across our industrial sectors. With people, services, technology and scale, GE delivers better outcomes for customers by speaking the language of industry. www.GE.com<http://www.ge.com/>

About Grażyna Kulczyk:

Grażyna Kulczyk is a noted investor, art collector and philanthropist. Ms. Kulczyk invests in innovative, entrepreneurial startups that directly work to serve the needs of society with simple technology that has the potential to scale globally. Her diverse portfolio includes medical, media and advertising startups.

About Ziegler:

Ziegler is a privately held investment bank, capital markets, wealth management and alternative investments firm. Specializing in the healthcare, senior living, education and religion sectors, as well as general municipal and structured finance, enables us to generate a positive impact on the communities we serve. Headquartered in Chicago with regional and branch offices throughout the U.S., Ziegler provides its clients with capital raising, strategic advisory services, equity and fixed income sales & trading, wealth management and research.

About Ziegler LinkAge Longevity Fund:

The increasing aging population of the United States presents an attractive investment opportunity, given the size, growth and complexity of needs of this population within a continually evolving healthcare system. While the current venture capital and start-up market generally has a broad focus across the landscape of acute healthcare providers, this fund takes a concentrated approach by investing in companies that serve the Longevity Economy. The fund sponsors, Ziegler and Link-Age, leverage their domain knowledge and relationships to find attractive investment opportunities through an investment management team with relevant experience in the space. The objective of the Fund is to achieve long-term capital appreciation by making equity and equity-like (including convertible debt) investments in early to mid-stage, emerging-growth companies that operate in or develop businesses focused on the Longevity Economy.

July 13, 2016 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

McKesson Health Solutions Extends VBR Portfolio with ClarityQx Value-Based Payment Technology

Acquisition expands McKesson’s ability to support health plans in scaling bundled payment programs

NEWTON, Mass. and KING OF PRUSSIA, Pa.—July 12, 2016Last month McKesson Health Solutions released a national study that found value-based reimbursement (VBR) has firmly taken hold but that payers and providers are struggling to operationalize some of the fastest growing payment models.

Today McKesson Health Solutions announced it has expanded its portfolio to include ClarityQxvalue-based payment technology through the acquisition of HealthQX™.  This technology enhances McKesson’s ability to help customers rapidly and cost-effectively transition to value-based care by automating and scaling complex payment models, such as retrospective and prospective bundled payment.

Health plans use ClarityQx for analytics and for automation of retrospective bundled payment models and McKesson’s Episode Management™ to support automation of prospective bundled payment. Pairing ClarityQx with McKesson’s Episode Management gives health plans the ability to automate retrospective bundled payment processes today and move to prospective payment as they are ready.

“The growth of bundled payment is something payers and providers can’t ignore, and we want to ensure our customers have all the tools they need to succeed,” said Carolyn Wukitch, senior vice president of McKesson Health Solutions. “These new value-based payment analytics, reconciliation, and automation capabilities complement our value-based reimbursement suite, because they give our customers the capabilities to prepare for and scale bundled payment.”

Payers and providers are under immense pressure to operationalize bundled payments. Bundled payment is projected to be 17% of medical reimbursement by 2021, making it the fastest growing payment model. And the CMS is now mandating bundled payment in one out of every five metropolitan areas as part of its goal to make alternative payment 50% of reimbursement by 2018. Yet just half of payers and only 40% of providers are ready to implement bundles, and nearly 75% don’t have the tools they need to automate these complex models.

Now, with the addition of ClarityQx, McKesson can offer health plans a more complete portfolio that can automate their medical policy, payment policy, value-based reimbursement models, provider management, and contract management.

In addition to ClarityQx, McKesson’s Network and Financial Management portfolio also includes McKesson Episode Management™ prospective bundled payment automation solution,McKesson ClaimsXten™ advanced claims auditing rules engine, McKesson Reimbursement Manager™, McKesson Contract Manager™, McKesson Provider Manager™, and McKesson Payer Connectivity Services™.

ClarityQx was developed by HealthQX, a leading vendor of value-based payment analytic solutions for health plans and providers, which McKesson acquired in June.

“We’re thrilled to be joining McKesson Health Solutions,” said Mark McAdoo, CEO of HealthQX. “The integration of our two companies is reflective of our customers’ needs to rapidly transition from volume to value-based payments.”

About McKesson

McKesson Corporation, currently ranked 5th on the FORTUNE 500, is a healthcare services and information technology company dedicated to making the business of healthcare run better. McKesson partners with payers, hospitals, physician offices, pharmacies, pharmaceutical companies, and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. McKesson helps its customers improve their financial, operational, and clinical performance with solutions that include pharmaceutical and medical-surgical supply management, healthcare information technology, and business and clinical services. For more information, visit www.mckesson.com.

July 12, 2016 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

HealthTap Acquires Docphin to Bring Comprehensive Medical Education to Doctors for Free

Doctors can now easily stay up to date with the latest medical literature and serve even better Virtual Care to HealthTap users

July 12, 2016 08:59 AM Eastern Daylight Time

PALO ALTO, Calif.–(BUSINESS WIRE)–HealthTap, the world’s first Global Health Practice providing 24/7 immediate access to doctors via video, text, or voice, announced today that it acquired Docphin, a leading service that makes it easier for doctors to keep up to date with the latest medical news and research results.

The acquisition enables HealthTap to extend educational activities for doctors with personalized updates of the medical literature through Docphin. A prime educational service for doctors and an emerging go-to resource for new publications in the medical literature, HealthTap now guides doctors to the latest developments and provides them with alerts and updates on topics relevant to their specialties and expertise. As a result, millions of people everywhere can now turn to HealthTap for better, more informed care, from doctors who have the most trusted medical knowledge at their fingertips when they need it most.

“As a World Economic Forum Technology Pioneer, and a Webby Award Winner for best design, HealthTap is committed to transforming healthcare through discovering and providing the very best ways to deliver and receive care, whether through building, acquiring, or partnering with the very best technologies, solutions and companies,” said Ron Gutman, Founder and CEO of HealthTap. “Our recent acquisition of Docphin has helped strengthen our value proposition for doctors worldwide, and our leadership position in the medical community by making valuable information more readily accessible to physicians when they need it most. We are actively seeking out services and companies that can enhance HealthTap’s offering for both doctors and consumers, and we’re eager to continue to expand our team and scale Virtual Care services across the world.”

HealthTap is integrating Docphin’s most valuable features and functionality into its platform and invites U.S. doctors using Docphin to join the world’s largest Medical Expert Network on HealthTap’s industry-leading platform. Once validated and approved into the network, leading doctors can take advantage of Curbside Consults with colleagues, case discussions in special doctor groups via Global Rounds, and the world’s first official Course and Certification Program in Virtual care. In all of these activities and others, they can earn Category 1 Continuing Medical Education (CME) credits while learning from more than 102,000 top doctors in 141 specialties.

“We’re constantly listening to our doctors in a genuine attempt to make their lives easier, and to help them become better doctors. When we identify a compelling need amongst our doctors, we either build the solution ourselves or find a way to partner with or acquire the right solution. When many doctors from around the world asked us for an easier way to stay up to date with the latest and greatest information in their fields, we immediately thought of the award-winning Docphin product, which we are thrilled to incorporate into our platform. We are equally thrilled to welcome the best Docphin doctors to HealthTap,” said Dr. Geoffrey Rutledge, HealthTap’s Chief Medical Officer.

With the acquisition of Docphin, and HealthTap’s integration of the service into its platform, it is now easier than ever for doctors and other healthcare professionals to follow their favorite medical journals, set up alerts, conveniently search PubMed, and access a comprehensive library of landmark articles by specialty, topic, or drug class.

U.S.-licensed doctors in good standing are invited to join HealthTap’s Medical Expert Network by signing up for free here.

About HealthTap

HealthTap, a World Economic Forum Technology Pioneer, is the world’s first Global Health Practice. HealthTap delivers immediate, world-class healthcare 24/7 from Query-to-Cure. Through video, voice, and text chat on any mobile device or personal computer, HealthTap connects hundreds of millions of people everywhere with the most trusted health advice from a network of more than 100,000 top U.S. doctors. HealthTap’s proprietary, robust, and secure Health Operating System (HOPES™) and proprietary triaging technology enable healthcare systems, payers and employers worldwide to provide the right care at the right time at the right price. Sign up today and download HealthTap’s free apps for iPhone, iPad, or Android at healthtap.com.

I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Medsphere Systems and ChartLogic Merge

Enterprise EHR provider broadens focus to incorporate robust ambulatory electronic medical record, practice management and medical billing solutions

SALT LAKE CITY & CARLSBAD, Calif.–(BUSINESS WIRE)–Medsphere Systems Corporation and ChartLogic, Inc., today announced that they have executed a definitive agreement to merge the two companies. The transaction will expand Medsphere’s existing enterprise healthcare IT products and services to include ChartLogic’s proven ambulatory electronic health record (EHR), practice management and medical billing solutions. ChartLogic will retain its name and operate as a division of Medsphere; the expanded company will offer integrated delivery networks and physician practices an affordable and interoperable choice that meets the clinical needs of providers across the spectrum of care. The transaction is subject to customary closing conditions, and the parties expect to close by June 30, 2016.

Among ChartLogic’s proven suite of products and services is a proven EHR enhanced by modern dictation technology. ChartLogic EHR incorporates superior command and control voice navigation and speech recognition, enabling efficient charting. ChartLogic EHR also includes an extensive library of specialty-oriented vocabularies, templates, macros, and other customization tools. With ChartLogic EHR, providers can complete a unique patient record in 90 seconds or less.

“With this merger of Medsphere and ChartLogic, we’re creating a comprehensive healthcare IT platform that extends from physician practices to acute care hospitals and inpatient behavioral health facilities, ensuring continuity of care and patient information,” said Medsphere President and CEO Irv Lichtenwald. “And we’re doing it affordably so clinics and hospitals can manage their IT and improve care without going deeply into debt, as is often the case with similarly comprehensive systems. We couldn’t be more excited about the merger with ChartLogic and look forward to the success it will create.”

In 2010, ChartLogic was the first EHR in the nation to meet Meaningful Use Stage 1 requirements. The EHR is currently certified for Stage 2, and the ChartLogic team is actively working toward meeting Stage 3 standards. ChartLogic EHR also incorporates e-prescribing, patient portal, labs and document management applications; the complete ChartLogic solution includes medical billing services and a practice management solution: appointment scheduling, claims entry, advanced reporting and eligibility checking.

“ChartLogic has always been about improving the efficiency and quality of care in physician practices, so we’re very excited to join Medsphere and expand that objective to all of healthcare,” said ChartLogic CEO Zubin Emsley. “The simple fact is that the comprehensive solution platforms available to hospitals and integrated delivery networks today are contributing to the high cost of healthcare, not alleviating it. Working with Medsphere, our goal is to enable hospitals and providers to improve care and efficiency without incurring massive ongoing costs.”

Based in Salt Lake City, Utah, ChartLogic recently announced a new contract with Children’s Orthopedic Specialists of Tucson, Arizona. The company also worked with Change Healthcare to incorporate a streamlined lab ordering system into ChartLogic EHR.

Derived from the proven VistA system developed by the U.S. Department of Veterans Affairs and the Indian Health Service, OpenVista® is a comprehensive EHR platform combining both clinical and financial applications. Medsphere’s Government Services Division also applies extensive knowledge of VistA to development and testing work for the VA and Indian Health Service.

About ChartLogic

ChartLogic, Inc., is driven by the desire to improve patient care, office efficiencies and profitability for the physician practice. Since 1994, ChartLogic has been developing and delivering healthcare technology solutions. The company offers a full ambulatory EHR suite, including electronic medical record, practice management, e-prescribing, patient portal and more, as well as offering complete medical billing services which take care of the claims continuum while maximizing revenue and minimizing costs. ChartLogic is known for its proprietary command-and-control methodology that allows users to create notes fast and efficiently. The company is based in Salt Lake City, Utah, and is privately held.

For additional information, visit www.chartlogic.com or call 888-337-4441.

About Medsphere

Founded in 2002 and based in Carlsbad, Calif., Medsphere Systems Corporation is an organization of committed clinical and technology professionals working to make quality healthcare IT solutions accessible to organizations of virtually any size, shape or budget. Medsphere’s OpenVista is an acute and inpatient behavioral health-oriented portfolio of clinical products and services that leverages the VistA EHR system developed by the Department of Veterans Affairs (VA) and the Indian Health Service (IHS). Medsphere’s Government Services Division also applies that VistA expertise to development and testing projects for the VA, IHS and international customers.

Medsphere also enables better ambulatory care via physician practice EHR, revenue cycle management (RCM) and practice management systems and services. Using a vendor-independent approach to helping hospitals solve critical challenges, thePhoenix Health Systems division provides a host of healthcare IT services, including systems implementation, compliance project management, service desk, end-user device management, infrastructure support, application management and IT leadership.

Whatever your healthcare IT challenge, Medsphere has a solution.

June 28, 2016 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

McKesson and Change Healthcare to Form New Healthcare Information Technology Company

  • New entity to combine majority of McKesson Technology Solutions and Change Healthcare into separate company positioned to address the healthcare industry’s emerging and most pressing challenges.
  • Transaction to create new company with $3.4 billion in pro forma combined total annual revenues for the fiscal year ended March 31, 2016.
  • Brings together broad portfolio of complementary capabilities to deliver wide-ranging financial, operational and clinical benefits to payers, providers, and consumers.
  • McKesson and Change Healthcare will own approximately 70% and 30%, respectively, of the new company and will receive cash proceeds of approximately $1.25 billion and $1.75 billion, respectively, following the close of the transaction.
  • The new company will be jointly governed by McKesson and Change Healthcare and is expected to generate in excess of $150 million in annual synergies by the second year following the close of the transaction.

SAN FRANCISCO & NASHVILLE, Tenn.–(BUSINESS WIRE)–McKesson Corporation (NYSE:MCK), a leading global healthcare services and information technology company, and Change Healthcare Holdings, Inc., a leading provider of software and analytics, network solutions and technology-enabled services, today announced the creation of a new healthcare information technology company. The entity will combine substantially all of Change Healthcare’s business and the majority of McKesson Technology Solutions (MTS) into a new company with fiscal year end March 31, 2016 pro forma combined total annual revenues of $3.4 billion.

The new organization brings together the complementary strengths of MTS and Change Healthcare to deliver a broad portfolio of solutions that will help lower healthcare costs, improve patient access and outcomes, and make it simpler for payers, providers, and consumers to manage the transition to value-based care. As a separate entity singularly focused on healthcare technology and technology-enabled services, the new organization will be positioned to better respond to customer needs and deliver next-generation innovations.

McKesson has scheduled a conference call for today June 28, 2016, at 8:45 AM ET, to discuss the transaction. Details for the conference call are included later in this press release. For more information on the transaction, visit http://www.healthtechtransformation.com.

“This is a bold, innovative transaction that creates a company with an enhanced ability to help customers address their increasingly complex financial and clinical challenges,” said John H. Hammergren, chairman and chief executive officer, McKesson Corporation. “The new company will establish a more efficient suite of end-to-end payment and claims solutions, as well as clinical capabilities, while unlocking the value of our MTS businesses in a tax-efficient manner. We look forward to partnering with Change Healthcare’s management team and employees to create this new enterprise and to help customers reduce complexity, lower costs and ultimately provide better care.”

“The combination of these two entities comes at a transformational time in U.S. healthcare,” commented Neil de Crescenzo, president and chief executive officer, Change Healthcare. “Together we will create significant value by bringing together complementary capabilities from both organizations to deliver innovative new solutions for customers, create opportunities for team members at a leading healthcare technology company, and drive advancements that address the three critical areas of cost, quality and outcomes across the healthcare sector.”

The new company will be able to offer health plans and providers a comprehensive suite of end-to-end financial and payment solutions and technologies. In addition, customers will benefit from solutions that help them manage administrative and clinical complexity as they navigate the transition to value-based care. Patients will have better tools that allow them to make more informed decisions, helping them maximize their healthcare dollars and receive high quality care.

“We are extremely pleased to be part of this important new company,” said Neil P. Simpkins, senior managing director of Blackstone. “The innovative track records and forward-thinking experiences of both organizations create a truly unique opportunity for positive impact across the healthcare ecosystem.”

Transaction Terms and Structure

Under the terms of our agreement, McKesson will contribute the majority of its McKesson Technology Solutions businesses to the new company, with the exception of RelayHealth Pharmacy and its Enterprise Information Solutions (EIS) division, which will be retained by McKesson. McKesson separately announced today that it will explore strategic alternatives for its EIS division.

Change Healthcare will contribute all of its businesses to the new company, with the exception of its pharmacy switch and prescription routing business, which will be owned separately by the current Change Healthcare stockholders. Change Healthcare is currently majority-owned by Blackstone.

McKesson will own approximately 70% of the new company, with the remaining equity stake held by Change Healthcare stockholders, which includes Blackstone and Hellman & Friedman. McKesson and Change Healthcare stockholders will jointly govern the new company and John H. Hammergren will serve as chairman. Neil de Crescenzo will serve as chief executive officer, joined by an experienced management team comprised of leaders from both McKesson and Change Healthcare.

Financial Highlights

The transaction unlocks value for McKesson and Change Healthcare stockholders by creating a new company with a singular focus on healthcare technology and technology-enabled services, and is expected to generate in excess of $150 million in annual synergies by the second year following the close of the transaction.

The new company has received commitments for $6.1 billion of funded debt related to this transaction, with proceeds to be used to repay approximately $2.7 billion of existing Change Healthcare debt, make $1.25 billion in cash payments to McKesson and make $1.75 billion in cash payments to Change Healthcare’s stockholders, with the remainder to be used for transaction-related expenses.

The transaction is subject to closing conditions, including antitrust clearance and the completion of audited financial statements of the MTS businesses being contributed to the new company, and is expected to close in the first half of calendar year 2017. The agreement provides that McKesson and Change Healthcare will take steps to launch an initial public offering in the months following the close of the transaction, subject to market conditions. Thereafter, McKesson expects to exit its investment in the new company in a tax-efficient manner.

Conference Call Details

McKesson has scheduled a conference call for today June 28, 2016, at 8:45 AM ET to discuss the transaction. The dial-in number for individuals wishing to participate on the call is 719-234-7317. Craig Mercer, senior vice president, Investor Relations, McKesson Corporation, is the leader of the call and the password to join the call is ‘McKesson’. The live webcast and supplementary slide presentation for the conference call can be accessed on the company’s Investor Relations website athttp://investor.mckesson.com.

A telephonic replay of this conference call will be available for five calendar days. The dial-in number for individuals wishing to listen to the replay is 719-457-0820 and the pass code is 2040084.

About McKesson Corporation

McKesson Corporation, currently ranked 5th on the FORTUNE 500, is a healthcare services and information technology company dedicated to making the business of healthcare run better. McKesson partners with payers, hospitals, physician offices, pharmacies, pharmaceutical companies, and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. McKesson helps its customers improve their financial, operational, and clinical performance with solutions that include pharmaceutical and medical-surgical supply management, healthcare information technology, and business and clinical services. For more information, visit www.mckesson.com.

About Change Healthcare

Change Healthcare is a leading provider of software and analytics, network solutions and technology-enabled services that optimize communications, payments and actionable insights designed to enable smarter healthcare. By leveraging its Intelligent Healthcare Network™, which includes the single largest financial and administrative network in the United States healthcare system, payers, providers and pharmacies are able to increase revenue, improve efficiency, reduce costs, increase cash flow and more effectively manage complex workflows. Learn more at www.changehealthcare.com.

About Blackstone

Blackstone has been a global leader in private equity since 1985, with $95 billion of assets under management. Blackstone uncovers value by identifying great companies and enhancing their performance by providing strategic capital and outstanding management talent. Blackstone aims to grow stronger enterprises, create jobs, and enable its portfolio companies to build lasting value for its investors, their employees and all stakeholders.

Blackstone is one of the world’s leading investment firms. It seeks to create positive economic impact and long-term value for its investors, the companies it invests in, and the communities in which it works. This is done by using extraordinary people and flexible capital to help companies solve problems. Its asset management businesses, with over $340 billion in assets under management, include investment vehicles focused on private equity, real estate, public debt and equity, non-investment grade credit, real assets and secondary funds, all on a global basis. Further information is available at www.blackstone.com. Follow Blackstone on Twitter @Blackstone.

I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

RelayHealth Financial Automates Creation, Management and Tracking of Denied Claim Appeals

RelayAssurance Appeals Assist helps improve revenue health by increasing collection rates on denied claims

ALPHARETTA, Ga., June 27, 2016RelayHealth Financial today introduced RelayAssurance™ Appeals Assist, a new tool that lets providers quickly and easily identify, create, file, and track appeals for denied claims. Now hospital and health system CFOs and revenue cycle leaders can enhance their denial prevention strategy with a way to expedite the appeals process– helping to reduce the associated time and costs, and improving the collection rate on initially denied claims.

While an estimated 6.4% of all provider-submitted claims are initially denied by payers1, two thirds of those claims are recoverable2. Yet many healthcare providers do not appeal denied claims at all, while others dedicate in-house staff or enlist outsourcing firms, which can result in lost revenue, wasted productivity due to manual processes, and significant expense. With RelayAssurance Appeals Assist, denied claims are flagged, the appropriate appeal forms are assembled and completed, and their progress is tracked–all within the same RelayAssurance Plus workflow used to monitor and manage claims.

“Despite providers’ best efforts to submit clean claims, a substantial number still get denied,” said Marcy Tatsch, vice president and general manager, Reimbursement Solutions, for RelayHealth Financial. “An effective denial prevention strategy doesn’t just focus on pre-submission, but also on the other points along the claims continuum. RelayAssurance Plus already offers the robust editing, claim status, and lifecycle visibility capabilities that are essential to denial prevention, and now builds on that functionality with the ability to track a claim’s progress and quickly respond when help is required.”

RelayAssurance Appeals Assist complements the RelayAssurance Plus claims management suite by offering:

  • Integrated Denial Management–Users can quickly and efficiently identify that an appeal is needed, then create, print, and file that appeal and track its progress directly within the same RelayAssurance Plus workflow where claim status/tracking takes place.
  • Forms Library–Built-in standard Medicare appeal forms, templates and letters, along with state-by-state appeals submission requirements help reduce the time and effort required to file appeals.
  • Appeals Dashboard–Visual icons indicate the status of appeals (Created, Submitted, Denied, Succeeded), whether an appeal follow-up has been established based on payer-specific time thresholds, and alert users to filing deadlines–all to ensure active management of appeals.

RelayAssurance Appeals Assist is the latest module available to users of RelayAssurance Plus, RelayHealth Financial’s cloud-based, analytics-driven claims and remittance management solution. Other modules available to complement RelayAssurance Plus include: the new Status Amplifier™, which automatically tracks down, inspects, and reports accurate reasons for non-payment on claims; RelayAssurance™  Medicare Direct Entry, for integrated Medicare claim processing, and automatically-generated secondary claims; Host Integration Services, which helps reduce the need to manually post transmitted claim status information; and Eligibility Claim Edits to monitor for insurance changes.

For more information on RelayHealth Financial’s revenue cycle management solutions, visit our website, learn from our experts at the RelayHealth blog, or follow us on Twitter at @RelayHealth.

For more information on McKesson Health Solutions, please visit our website, hear from our experts at MHSdialogue, follow us on Twitter, like us on Facebook, or network with us on LinkedIn.

1 2015 RelayHealth data

2 “An ounce of prevention pays off: 90% of denials are preventable” Advisory Board, 2014

June 27, 2016 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.