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Vaco Expands Healthcare Business with Acquisition of Pivot Point Consulting and Greythorn

Vaco, Pivot Point Consulting and Greythorn join to form new healthcare IT powerhouse

NASHVILLE, TN, Dec. 7, 2016 – National consulting and talent solutions firm, Vaco, today announced the formation of Pivot Point Consulting, a Vaco Company. Vaco’s healthcare IT division, Vaco Healthcare, acquired Pivot Point Consulting based in Seattle and Greythorn based in Bellevue, WA to offer expertise in EHR implementation, training, optimization, legacy and go-live support, project management and strategic advisory services. The new HIT services firm brings together more than 50 employees and 250 consultants across the nation.

“Expanding our team to include Pivot Point and Greythorn enhances Vaco’s extensive healthcare network and nationwide scale with award-winning expertise and accreditation,” Vaco Healthcare Managing Partner Matt Simpson said. “We are excited to offer our clients even more in the way of consulting, contract and direct-hire solutions.” The newly combined organization will:

  • Service the full scope of EHR implementation from pre-selection to support, project management, training, go-live, optimization and legacy support.
  • Offer a LIVESite division that provides top tier credentialed trainers and go-live support consultants along with advisors on best practices, gap analysis and key expense management savings.
  • Provide strategic advisory services to guide response to value-based care, revenue cycle transformation, quality improvement programs, privacy and security demands, and the value of advanced analytics.

Pivot Point Consulting is a healthcare IT consulting firm that provides implementation, staff augmentation and advisory services for healthcare provider organizations. In 2016, Pivot Point ranked number 1 in KLAS for Epic Consulting in the Select Category and number nine in Modern Healthcare’s Best Places to Work. They are leaders in EHR consulting services, strategic planning, project management, PMO, legacy and go-live support. With employees in 30 states, the company has provided services to over 40 healthcare organizations, including large multi-hospital networks, academic institutions, pediatric hospitals and local community clinics.

“This new venture broadens our global reach and complements our extensive menu of services,” said Rachel Marano, Managing Partner and Co-Founder of Pivot Point Consulting. “Combining the talents of these three businesses strengthens the options for our current and prospective clients.”

Greythorn specializes in placing top industry talent in healthcare IT on a project and permanent basis. Like Pivot Point, Greythorn has a significant focus in providing resources with Epic EHR expertise. Through their LIVESite delivery system, Greythorn provides Epic training experts, hands-on training leadership support, strategy and planning, project management, and staff engagement and retention solutions. The company also offers a dynamic Open Source/Big Data direct-hire staffing team that continues expansion within that community.

“The cultures of our three businesses match extremely well,” said Ben Weber, Managing Partner of Greythorn. “Greythorn has produced results here in the U.S. for over 16 years. We look forward to building on our success as part of this new company.”

Pivot Point Consulting, a Vaco Company begins offering services to healthcare provider organizations as an integrated business on Jan. 2, 2017.

About Vaco

Vaco offers consulting, contract and direct-hire solutions in the areas of accounting, finance, technology, healthcare, operations and general administration. With more than 30 offices across the nation and beyond, Vaco has been on Inc. magazine’s list of the nation’s fastest-growing private companies for the last 10 years. Vaco is dedicated to developing creative client solutions, long-term relationships and lifelong careers. For more information, visit vaco.com.

About Pivot Point

Established in 2011, Pivot Point Consulting is a healthcare IT consulting leader providing implementation, optimization, project management, legacy support and strategic advisory services nationwide. The company has earned many industry and workplace quality awards including: #1 in KLAS for Epic Consulting in the Select Category in 2016, #3 for HIT Implementation Support and Staffing in the 2015/2016 Best in KLAS: Software & Services report, #9 in Modern Healthcare’s Best Places to Work in 2016, #4 Fastest Growing Company by Consulting Magazine in 2015, Consulting Magazine’s Seven Small Jewels Award, Puget Sound Business Journal’s #1 Fastest Growing Eastside Seattle Firm, Puget Sound Business Journal’s #3 Fastest Growing Firm in Washington, Rising Star of the Profession by Consulting Magazine and Crain’s 101 Best and Brightest Companies to Work For in 2014 & 2015. For more information about Pivot Point Consulting, visit www.pivotpointconsulting.com.

About Greythorn

Greythorn is a specialist technology and healthcare IT recruitment consultancy, placing highly skilled talent across the United States and Canada in full-time and contract roles.

Through a boutique approach and specialist expertise that focuses on specific industries and technologies, Greythorn partners with like-minded businesses that are looking for true value from a recruitment partner. For more information, visit greythorn.com.

December 7, 2016 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Clarifying the Confusion: Greythorn Launches Annual Healthcare IT Survey With New Twist

OCTOBER 4, 2016 (SEATTLE)—For years, the information healthcare IT professionals had about compensation norms was anecdotal: a friend who’d worked here made X, a colleague used to work there and only made Y but had a great benefits package. More recently, organizations have increased transparency about compensation, sites like Payscale and Glassdoor started aggregating salary data, and specialty recruitment firms like Greythorn have published salary reports based on annual surveys of HIT professionals. Industry members have more information than ever, yet confusion often remains due to lack of context. What do these numbers actually mean when one is looking for a new job?

That’s why this year, Greythorn’s Healthcare IT Market Report will be different.

“We recognize that past reports were useful as a snapshot of what was the current state of the industry,” explained Ben Weber, Greythorn’s Managing Director. “The aim of the 2017 report is to build on that foundation, and highlight trends that emerge from the last three years’ worth of data. This should help both job seekers and employers make more informed decisions about appropriate compensation packages.”

In order to provide this data, your help is needed. If you work in healthcare IT, please consider taking the 10-minute anonymous survey, which covers questions about salary, benefits, and career motivation. For every completed response, Greythorn will donate $1 to the Doug Flutie, Jr. Foundation for Autism, which helps families affected by autism live life to the fullest.

About Greythorn
Greythorn is a specialist technology and healthcare IT recruitment consultancy, placing highly skilled talent across the United States and Canada in full-time and contract roles.

October 6, 2016 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Health Catalyst Eliminates Client Restrictions on Solicitation and Hiring in its Contracts

Salt Lake City – June 21, 2016 Health Catalyst, a leader in healthcare data warehousing, analytics and outcomes improvement, today announced it is eliminating the provision in its standard client service contracts that prohibits its clients from soliciting for hire or hiring Health Catalyst team members.  Health Catalyst will continue to honor restrictions preventing solicitation of client employees by Health Catalyst.

“We are committed to working with our clients as long-term partners, and focusing on long-term customer success is our first operating principle,” said Dan Burton, CEO of Health Catalyst. “Our contractual restriction to prevent clients from soliciting or hiring our team members puts up a wall between us and our clients that could inhibit our work together. We want to eliminate any barriers that might prevent our clients from achieving and sustaining clinical and financial outcomes improvements.”

This is Health Catalyst’s second move in recent months to cement a culture of open collaboration and partnership among its clients and its team members. In May, the company officially removed the non-compete provision from its standard employment agreements that prohibited its team members from being employed by organizations that compete with Health Catalyst following employment with Health Catalyst, and announced that it would not seek to enforce such non-compete provisions in existing employment agreements.

“Our company’s purpose is to enable outcomes improvement at scale,” Burton continued. “If in some instances that purpose can be furthered by our clients hiring one of our team members, and this is of interest to our team members then we don’t want to prevent that. In fact, we view it as a sincere compliment when our clients value our team members’ contributions so highly that they express interest in hiring our team members.  Ultimately, we hope each of our team members remains committed to enabling outcomes improvements at scale, whether as a team member or as an alumni of Health Catalyst.  We seek to enable our team members’ long-term career success whether inside or outside the company.”

The decision to eliminate client obligations in non-solicitation clauses supports a client-focused culture that has been acknowledged by Health Catalyst clients and by third-party industry analysts. In its latest report on healthcare business intelligence, Enterprise Healthcare BI: The Search for Outcomes,”  KLAS Research revealed that Health Catalyst’s “strategy of prioritizing client relationships and outcomes result[ed] in the highest client reviews of any vendor for insights and outcomes.”

The decision also supports a work culture that has received recognition as one of the nation’s best from organizations including Gallup, Glassdoor, Modern Healthcare, Becker’s Healthcare and Rock Health.

About Health Catalyst

Health Catalyst is a mission-driven data warehousing, analytics and outcomes-improvement company that helps healthcare organizations of all sizes perform the clinical, financial, and operational reporting and analysis needed for population health and accountable care. Our proven enterprise data warehouse (EDW) and analytics platform helps improve quality, add efficiency and lower costs in support of more than 70 million patients for organizations ranging from the largest US health system to forward-thinking physician practices. For more information, visit https://www.healthcatalyst.com, and follow us on Twitter, LinkedIn and Facebook.

June 21, 2016 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Dell Services Appoints Dr. Nick van Terheyden as New Chief Medical Officer

PLANO, Texas, July 20, 2015Dell Services announced today that Nick van Terheyden, M.D., former chief medical information officer of Nuance Communications, has been named Dell Healthcare & Life Sciences chief medical officer.

As chief medical officer, Dr. van Terheyden is responsible for providing strategic insight to help Dell advance its support of healthcare organizations, medical professionals and patients through information-enabled healthcare. He will report to Sid Nair, vice president and global general manager of Dell’s Healthcare & Life Sciences (HCLS) Services business.

“Dr. van Terheyden’s unique combination of medical experience, business strategy and creativity make him the perfect addition to Dell.” Sid Nair, vice president and global general manager, Healthcare & Life Sciences, Dell Services. “As Dell’s new chief medical officer, Dr. van Terheyden will play a key role in providing our customers access to expertise that is crucial in navigating clinical issues and applying innovative solutions in an increasingly complex healthcare industry.”

As a 25-year veteran of healthcare technology, Dr. van Terheyden is well-regarded for his contributions to the evolution of healthcare technology; as a thought leader and social media evangelist, Dr. van Terheyden will help Dell’s global healthcare customers develop a strategy and apply technology to achieve an IT environment that is interconnected, efficient and patient-focused. Prior to joining Dell, he served as chief medical information officer for Nuance, where he drove the company’s healthcare strategy to improve healthcare utilizing technology including speech recognition, medical intelligence and clinical language understanding to positively impact patient outcomes.

Dr. van Terheyden has impressive international experience in the Middle East, Australia, the UK, Malaysia and New Zealand. His diverse career experiences include collaborations with top healthcare organizations including Philips Healthcare, Mount Sinai Medical Center, KPMG, Healthcare International and Shell. Additionally, he aided in the development of one of the first electronic medical records, served as a business leader in one of the first speech recognition Internet companies. He is a graduate of the Royal Free Hospital School of Medicine, University of London and has several professional memberships including HIMSS, mHealth Executive Committee, AMIA, and AMDIS.

Dell continues to expand its commitment in the healthcare space through its end-to-end integrated solutions combining services, software and hardware—including patient engagement, predictive analytics, Healthcare Cloud & Interoperability, Clinical Applications Management as well as managed infrastructure, application and business process services. Dell has earned the ranking of number one in Healthcare Provider Services for six consecutive years by Gartner.

About Dell
Dell Inc. listens to customers and delivers innovative technology and services that give them the power to do more. As one of the leading providers of end-to-end IT solutions for healthcare worldwide, Dell helps healthcare organizations to simplify administration; coordinate and manage patient care; transition from episodic care to prevention and wellness management; and ultimately to deliver personalized medicine. Follow @DellHealth and @DellServices on Twitter.

Dell World
Join us Oct. 20-22 at Dell World 2015, Dell’s flagship event bringing together technology and business professionals to network, share ideas and help co-create a better future. Learn more at www.dellworld.com and follow #DellWorld on Twitter.

Supporting Resources:

July 20, 2015 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Healthcare IT Leaders Continue to Expect Budget Increases in 2015

TEKsystems’ Review of Three Year Trends Illustrates Rolling, But Positive Budget Expectations; Operational Issues Cited as Biggest Challenges to Success

Hanover, Md. – April 6, 2015 – Leading into HIMSS15, TEKsystems®, a leading provider of IT staffing solutions, IT talent management expertise and IT services, today highlighted results that explore the current state of IT operations at healthcare organizations. The findings identify key objectives and challenges for healthcare IT teams, the skills most needed to meet those demands, as well as expectations for spending and confidence. The data is gleaned from information captured within TEKsystems’ 2013–2015 annual IT forecasts as reported by IT leaders (CIOs, IT VPs, IT directors, IT hiring managers) at healthcare organizations.

Key findings from the data include:

Expectations for IT Budget Growth Decrease in 2015; Yet Confidence Continues to Increase

  • Fifty-one percent of respondents expect their organization’s healthcare IT budget to increase in 2015, down from 68 percent that said the same entering 2014, and returning to levels seen entering 2013 (52 percent). Thirty-eight percent expect IT budgets to stay the same, a significant increase over 2014 (23 percent) and similar to levels of 2013 (41 percent).
  • Sixty-four percent are confident in their IT department’s ability to satisfy business demands in 2015, an increase over the 59 and 58 percent that felt confident heading into 2014 and 2013, respectively. Ten percent indicated they are unconfident in 2015, the same percentage as 2014 and down from 2013 (13 percent).
  • TEKsystems’ Take: Expectations for budget increases began to normalize last year. Following the ICD-10 extension by Congress, IT leaders felt less pressure to seek additional funding to meet those deadlines. Confidence has continued to grow even as budget increases have leveled out, now that organizations have core personnel in place or have developed other plans, such as outsourcing, to address workload concerns.

IT Support Aligns with Business Challenges; Focus Is on Improving Operations and Efficiency

  • From 2014 to 2015, operational issues (81 percent) moved up from No. 2 to No. 1 as the biggest organizational challenge. Risk management (79 percent) dropped from No. 1 to No. 2. These were followed by revenue (67 percent) in third, workforce management (59 percent) in fourth and customer attraction, retention and satisfaction (22 percent) in fifth, maintaining their previous rankings.
  • Over the last three years, operationally focused areas (e.g., improving efficiency, reducing costs, improving existing IT applications and infrastructure, and managing risk) have all been cited within the top five business objectives that most need IT support.
  • In 2015, improving efficiency (49 percent) was cited as the top objective followed by reducing costs (42 percent), improving existing IT applications and infrastructure (37 percent), managing risk (34 percent) and delivering operational results (29 percent).
  • TEKsystems’ Take: Now that healthcare organizations have identified the biggest challenges facing them in 2015, they are working to align IT support priorities to address those challenges.They have laid the foundations for their large IT initiatives and must shift focus to ensure that they are implementing new projects and establishing best practices in a way that allows them to make the most of existing investments. Increasing efficiency and making the most of these implementations will better position them to take on other projects in the future.

Most Impactful Technology Trends Include Business Intelligence (BI) / Big Data, Security, Mobility, Consumerization and Cloud; Expected Spending Increases Mirror These Areas

  • Over the last two years, healthcare IT leaders listed BI / Big Data, security, mobility and consumerization of IT / BYOD as the top four trends impacting their organizations.
  • From 2014 to 2015, BI / Big Data (61 percent) moved up from No. 4 to No. 1, security (54 percent) moved from No. 3 to No. 2, while mobility (42 percent) dropped from No. 1 to No. 3 and consumerization of IT / BYOD (38 percent) dropped from No. 2 to No. 4. Cloud computing (31 percent) increased from No. 6 to No. 5.
  • The majority of healthcare IT leaders expect to see spending increases in security (70 percent), mobility (61 percent), BI / Big Data (60 percent) and cloud (55 percent).
  • TEKsystems’ Take:These expectations for spending increases make sense considering that security, mobility, BI / Big Data and cloud are all cited as the most impactful areas and tend to have some interdependencies. These areas play a large part in how healthcare organizations can increase operational efficiency and risk management.

Hands-on Roles Still Most Critical For Success, Also Most Difficult to Fill with Exceptional Talent

  • “Doers” continue to be cited as the most critical positions for an organization to achieve success. In 2014 and 2015, project managers, help desk / technical support and programmers and developers were cited within the top four roles most critical to enabling success.
  • From 2014 to 2015, project managers (51 percent) moved up from No. 2 to No. 1 and help desk / technical support (47 percent) moved from No. 3 to No. 2, while programmers and developers (45 percent) dropped from No. 1 to No. 3. IT managers (40 percent)—the only “leader” position in the top five—moved from No. 7 to No. 4 and software engineers (37 percent) moved from No. 6 to No. 5.
  • In terms of the most difficult roles to fill, project managers rank as the No. 1, climbing two spots up from No. 3 in 2014. Security (No. 2), programmers and developers (No. 3), software engineers (No. 4) and architects (No. 5) also ranked within the top five most difficult positions to fill. BI (ranked No. 11 in 2013) ranks as the sixth most difficult position to fill, down from No. 5 in 2014.
  • More than half of healthcare IT leaders expect salary increases for project managers (55 percent), software engineers (53 percent) and programmers and developers (52 percent). Approximately one-third (34 percent) expect increased salaries for help desk / technical support.
  • TEKsystems’ Take: It’s not surprising that project managers and programmers and developers remain in the top four most difficult positions to fill, as these staff members are in the trenches ensuring that organizations continue to make the most of their IT investments to increase ease of use and efficiency. This value translates into greater expectations for salary increases as organizations seek to retain their developed talent.

Vast Majority Expect Staff Salaries to Rise; More Than Two out of Five Expect Full-time and Contingent Hiring Increases

  • Seventy-three percent of healthcare IT leaders expect overall IT salaries to increase in 2015, up from 69 percent who said the same in 2014. The remaining 27 percent expect salaries to stay the same, with no respondents expecting salary decreases.
  • Forty-three percent of healthcare IT leaders expect hiring for full-time IT staff to increase (a decrease from 44 and 50 percent in 2014 and 2013, respectively), while 52 percent expect hiring to remain the same. Just 5 percent expect to see a decrease.
  • Forty-two percent of healthcare IT leaders expect hiring for contingent IT staff to increase (a drop from 48 and 52 percent in 2014 and 2013, respectively), while 52 percent expect hiring to remain the same. Only 6 percent expect to see a decrease.
  • TEKsystems’ Take: As more work is done to make the most of investments in BI / Big Data, security, mobility and consumerization of IT / BYOD, organizations will need to at least maintain their full-time and contingent workforces in order to cultivate efficiency and make progress. While retaining top talent by increasing salaries will be a key tactic, new staff will need to be brought on as projects expand.

“Last year, we saw an early surge in the numbers of healthcare IT leaders expecting to see budget increases due to the overarching mandate to meet the former ICD-10 implementation deadline and to get new healthcare technology initiatives off the ground,” said Ryan Skains, executive director of TEKsystems Healthcare Services. “We are seeing those numbers level out as organizations not only make headway on the projects they have begun, but as they increasingly become confident in their staff’s expanding expertise and ability to meet major deadlines. Moving forward, the focus will be on refining systems and processes to increase efficiency and growth opportunity.”

TEKsystems’ Ryan Skains is available for additional commentary. For more information about the survey or to schedule an interview, please contact Rick McLaughlin at TEKsystems@daviesmurphy.com.

About TEKsystems®

People are at the heart of every successful business initiative. At TEKsystems, we understand people. Every year we deploy over 80,000 IT professionals at 6,000 client sites across North America, Europe and Asia. Our deep insights into IT human capital management enable us to help our clients achieve their business goals—while optimizing their IT workforce strategies. We provide IT staffing solutions, IT talent management expertise and IT services to help our clients plan, build and run their critical business initiatives. Through our range of quality-focused delivery models, we meet our clients where they are, and take them where they want to go, the way they want to get there.

April 6, 2015 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

ONC Welcomes 2 New Members to their Office of Communications and Public Affairs

ONC Acting National Coordinator Lisa Lewis about two new hires at ONC’s Office of Communications and Public Affairs.  Here’s her letter to the ONC team:

Team –

We have two new members on the ONC Team. Chartese Day and Amanda Woodhead started with ONC on Monday, November 17th. Chartese and Amanda bring a wealth of knowledge and experience to the Office of Public Affairs and Communications (see bios below). We are very excited to have them on the team! Both of their offices are in HHH 729D. Please stop by and say hello as schedules allow.

Also, let’s extend our thanks to Peter Ashkenaz for serving as the acting OPAC Director for the last few months. Peter, you are greatly appreciated!

Sincerely, Lisa

*************************************

Chartése Day

Chartése joined ONC on Monday, November 17th as the new Director of the Office of Public Affairs and Communications (OPAC). Prior to ONC, Chartése spent more than a decade as a senior strategist at top international public relations firms leading award-winning programs and campaigns for Fortune 500 companies, major healthcare trade associations and non-profit groups. Chartése has deep expertise in public health awareness and education campaign programming, stakeholder engagement, regulatory communications, issues management, crisis and litigation communications and multicultural outreach. Chartése’s specific therapeutic area and category experience includes implementation of the Affordable Care Act (ACA), infectious disease, cardiovascular, pain management, respiratory, women’s health, mental health and food and nutrition. Her past clients have included Universal Health Services, CareFirst, Kaiser Permanente, Pharmaceutical Research and Manufacturers of America, American Nurse Credentialing Center, Wal-Mart, Merck, Pfizer, and  Johnson & Johnson among others.

A native of Washington, D.C., Chartése began her career as an aide for the Honorable Eleanor Holmes Norton, District of Columbia Delegate to the U.S. House of Representatives.

Chartése earned a Masters of Business Administration from the University of Maryland and a Bachelors of International Business from George Mason University.

Amanda Woodhead

Amanda Woodhead joined ONC on Monday, November 17th as the Stakeholder Engagement Lead in OPAC.  Amanda comes to ONC following six years at health IT vendor, Emdeon. While there, she led corporate communications and media efforts including traditional, tradeshow, social media and crisis communications as well as industry relations and executive events. She previously served as a public relations manager at Windsor Health Group, a senior publicist for Harper Collins/Thomas Nelson publishers and a public affairs officer for the U.S. Naval Hospital, Okinawa, Japan.

Amanda holds a BA in Journalism from Mississippi University for Women and a MS in International Relations from Troy State University. She is an active volunteer with the Leukemia and Lymphoma Society in honor of her father, a multiple myeloma survivor. In 2012, she participated in the Washington DC area Man and Woman of the Year campaign to benefit LLS and was awarded the community involvement award for outstanding community outreach. She lives in Arlington with her spouse and 8 year old daughter and spends most weekends (in the fall at least) watching SEC football and cheering on the Mississippi State Bulldogs!

November 20, 2014 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

For HIE Staffing, Connectivity, Data Integrity and Data Integration Positions Difficult to Fill

CHICAGO (November 4, 2014) – As health information organizations (HIOs) continue to mature and evolve, current staffing requirements must be studied to recruit and maintain professional talent.

This is the finding of a new study jointly published by the American Health Information Management Association (AHIMA) and HIMSS, “Trends in HIE Organizational Staffing: A Deeper Look at Staffing Challenges.”  Survey participants offered insight into hiring practices for key health IT and health information management (HIM) roles within health information organizations (HIOs).

“As healthcare organizations become increasingly interconnected through health information exchange, it’s important for the industry to understand how to operate health information exchanges for best results,” said AHIMA CEO Lynne Thomas Gordon, MBA, RHIA, CAE, FACHE, FAHIMA. “This survey will provide valuable insights for those who work in organizations that benefit from sharing health information.”

The 2014 survey focused on three types of positions–related to issues of connectivity, data integrity, and data integration–that were identified as difficult positions to fill.  Key findings from the survey include:

•Growing diversity and range of participants such as payers, behavioral health centers, nursing homes and accountable care organizations
•A shift away from HIOs existing as public entities and toward public/private organizations
•The three focus areas of connectivity, data integrity and data integration can refer to a wide range of job titles and responsibilities across HIO operations
• Some job titles are fluid across two roles such as Database Administrator, Interface Engineer and Project or Implementation Manager
• Education requirements for these roles were generally at the bachelor’s or master’s degree levels, with preference for Computer Science, Health IT, Telecommunications or HIPAA/Security concentrations
• Compensation for the three roles targeted in the 2014 survey was slightly higher than the salary ranges identified for all IT roles in the 2012 survey
• The top ongoing challenges in staffing include cost of living and location of HIO; industry competition for qualified candidates; competitive salary and benefits; and finding individuals with appropriate skill sets.  The HIE organization positions reported to have the highest rates of turnover were Data Administrator, HIE Implementation Manager, HIE Project Manager and Physician Liaison
• Respondents continue to use a combination of staffing approaches ranging from full-time and part-time employees to consultants and contractors
• Referrals are still the primary method for identifying HIE technology candidates, though additional sources such as external searches, recruiting firms and industry conferences or events were referenced by several participants
 
“With the continuous demand for qualified employees in healthcare settings, this updated research can help guide hiring managers and educate potential candidates interested in careers focused on connectivity, data integrity and data integration in an HIE setting,” said Carla Smith, MA, CNM, FHIMSS, Executive Vice President, HIMSS North America.  “The research also may lead professionals in healthcare or other fields to consider a career path in health IT based on current needs in the marketplace.”
 

Access the 2014 report through HIMSS and AHIMA.  For additional discussion on this topic, join the conversation in the HIMSS LinkedIn group and the AHIMA LinkedIn group.

The report is a follow-up to a 2012 survey also jointly published by AHIMA and HIMSS, “Trends in HIE Organizational Staffing: AHIMA/HIMSS Staffing Model Environmental Scan.”

Learn more about the research on the HIMSS Blog with a post from HIMSS and AHIMA.

About AHIMA

The American Health Information Management Association (AHIMA) represents more than 71,000 educated health information management and health informatics professionals in the United States and around the world. AHIMA is committed to promoting and advocating for high quality research, best practices and effective standards in health information and to actively contributing to the development and advancement of health information professionals worldwide. AHIMA’s enduring goal is quality healthcare through quality information.www.ahima.org

About HIMSS

HIMSS is a global, cause-based, not-for-profit organization focused on better health through information technology (IT). HIMSS leads efforts to optimize health engagements and care outcomes using information technology. HIMSS is a cause-based, global enterprise producing health IT thought leadership, education, events, market research and media services around the world. Founded in 1961, HIMSS encompasses more than 52,000 individuals, of which more than two-thirds work in healthcare provider, governmental and not-for-profit organizations across the globe, plus over 600 corporations and 250 not-for-profit partner organizations, that share this cause. HIMSS, headquartered in Chicago, serves the global health IT community with additional offices in the United States, Europe, and Asia.

November 4, 2014 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

ONC Announces Lucia Savage, Esq. As New Chief Privacy Officer

Karen DeSalvo sent the following announcement about the change:

Good morning ONC Team,

I am thrilled to announce that Lucia Savage, Esq. will join HHS and ONC as the Chief Privacy Officer.  She brings to our team a set of rich experiences at the intersection of health information, privacy, and modernizing the health care delivery system.  She has stellar qualifications and a passion for health IT in this nation and our work. I am confident that she will bring her wealth of experience to advance critical privacy and security policies in health IT development and implementation.

Lucia is currently Senior Associate General Counsel at UnitedHealthcare, where she supervises a team that represents UnitedHealthcare in its work in large data transactions related to health information exchanges, health care transparency projects, and other data-driven health care innovation projects.  She has served on the Governance Board of the Centers for Medicare & Medicaid Services’ Multi-Payer Claims data base project (2011-2013), and collaborated with health information exchanges and state agencies in their planning with payers.

Prior to joining UnitedHealthcare, Lucia was General Counsel at the non-profit Pacific Business Group on Health, where she oversaw the legal affairs and state policy initiatives for one of the nation’s oldest employer health care purchasing coalitions and its small group health insurance exchange, PacAdvantage.  At PBGH, Lucia applied her 15 years of experience as an employee benefit attorney, in both compliance and litigation, and expanded her practice to include health care regulation, data transactions, health care reform, and HIPAA implementation.  Before joining PBGH, she served as Stanford University’s benefits compliance officer.

Lucia has a BA from Mills College in Oakland, CA, and received her Juris Doctor summa cum laude from New York University School of Law in May 1989, where she was awarded the Order of the Coif.  She is a member of the State Bar of California, the American Corporate Counsel Association, and the American Health Lawyers Association. Lucia has authored many articles and given many lectures.  Most recently, she has been emphasizing the importance of cost and quality transparency in health care, and has been working on the complex issues of maintaining patient privacy while working to fully realize the potential of health information exchange for better patient care in a learning health care system.

Lucia will join ONC on October 20th.  I know that you will all welcome her and help to make her transition as seamless and smooth as possible.  She is ready to hit the ground running and is looking forward to getting to know everyone.

I want to take this opportunity to thank Kathryn Marchesini who has served as Acting Chief Privacy Officer over the past few months. Kathryn is an exceptional public servant, brilliant attorney and excellent manager.  She has been and will continue to be a valued and invaluable member of our team.

Best,

kd

Karen B. DeSalvo, MD, MPH, MSc

October 14, 2014 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Recruiters/Executive Search Firms Rated Most Effective Resource in Hiring Health IT Staff

With high demand for health IT workers projected to continue for the foreseeable future, the 2014 HIMSS Workforce Survey results find healthcare organizations consider IT recruiters/ executive search firms the most effective resource to meet hiring needs  

CHICAGO (August 21, 2014) – The high demand for qualified health IT professionals continues, as revealed in the 2014 HIMSS Workplace Study, conducted by HIMSS Analytics:

  • Over 84 percent of survey respondents reported their organization hired at least one staff member in the past year, a finding consistent with the 2013 survey (86 percent).
  • With hiring in 2014 expected to continue at the 2013 pace, 82 percent of survey respondents planned to hire at least one full time employee (FTE) in the next 12 months, a slight increase from the 79 percent of respondents planning the same in 2013.

To satisfy the demand for desired workers, the study discovered that healthcare employers use multiple approaches to recruit qualified IT professionals. Yet, respondents considered IT recruiters/executive search firms to be the most effective resource to leverage in meeting their hiring demands.

“The lack of local qualified health IT workers, whether real or not, is a very real concern for many. And in an industry in which recruiting workers away from other healthcare organizations is fairly common practice, IT recruiters and staffing agencies are clearly seen to be the most effective recruitment resource at a healthcare employer’s disposal,” said Lorren Pettit, vice president, research, HIMSS Analytics. “I wouldn’t be surprised to see the use of recruiters increase as a preferred recruitment resource as the demand for select IT professionals increases.”

Survey methodology:  HIMSS Analytics conducted this research in May-June 2014 with findings based on responses from 200 individuals representing healthcare providers, vendors and consulting organizations, a sample considered generally representative of the health IT staffing needs and experiences of these types of organizations operating in the United States.

Additional survey results include the following highlights.

Staff Needed:  Clinical application support staff (58 percent) is the most sought-after position provider organizations plan to hire in the next year, an increase from 34 percent, as reported in the 2013 survey results.

IT Layoffs: Even though the reported hiring of, or plans to hire, IT staff are quite high, the findings point to a 5 percent increase in staff layoffs between 2013 (8 percent) and 2014 (13 percent).

Outsourcing or Not:  Healthcare provider organizations expect to continue use of outsourced services in the next year; over two-thirds (70 percent) of respondents reported at least one area of anticipated outsourcing. Use of outsourced services decreased this year, since the 2013 survey found 93 percent of healthcare provider organizations planned at least one outsourced service.

“The 2014 HIMSS Workforce Survey provides positive insights for both experienced and entry-level healthcare professionals,” says JoAnn Klinedinst, vice president, professional development, HIMSS North America.  “The research results show the need for a variety of IT positions in healthcare, with providers who responded to the survey stating they would likely hire clinical application support staff, while vendor respondents said they would be most interested in field support staff. In addition, a higher percentage of organizations in 2014, compared to respondents to the survey in 2013, said they were interested in training current employees to fill needed positions or were willing to hire recent graduates.”

Read the 2014 HIMSS Workforce Survey report.

About HIMSS: HIMSS is a global, cause-based, not-for-profit organization focused on better health through information technology (IT). HIMSS leads efforts to optimize health engagements and care outcomes using information technology.

HIMSS is a cause-based, global enterprise producing health IT thought leadership, education, events, market research and media services around the world. Founded in 1961, HIMSS encompasses more than 52,000 individuals, of which more than two-thirds work in healthcare provider, governmental and not-for-profit organizations across the globe, plus over 600 corporations and 250 not-for-profit partner organizations, that share this cause.  HIMSS, headquartered in Chicago, serves the global health IT community with additional offices in the United States, Europe, and Asia. Visit www.himss.org.

About HIMSS Analytics: HIMSS Analytics collects, analyzes and distributes essential health IT data related to products, costs, metrics, trends and purchase decisions. It delivers quality data and analytical expertise to healthcare delivery organizations, IT companies, governmental entities, financial, pharmaceutical and consulting companies. Visit www.himssanalytics.org.

HIMSS Analytics is a part of HIMSS, a cause-based global enterprise that produces health IT thought leadership, education, events, market research and media services around the world. Founded in 1961, HIMSS encompasses more than 52,000 individuals, of which more than two-thirds work in healthcare provider, governmental and not-for-profit organizations across the globe, plus over 600 corporations and 250 not-for-profit partner organizations, that share the cause of transforming health and healthcare through the best use of IT.  HIMSS, headquartered in Chicago, serves the global health IT community with additional offices in the United States, Europe, and Asia.

August 21, 2014 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Consultant Development Program from Stoltenberg Consulting Yields Successful IT Projects for Hospitals at Significantly Lower Costs

More than 25 percent in savings realized by healthcare organizations for IT initiatives leveraging consultants from company’s development program

PITTSBURGH, July 22, 2014 – Stoltenberg Consulting, a leading healthcare information technology (HIT) consulting firm, today announced thirteen consultants having graduated from its Consultant Development Program to date. The program, designed to provide hospitals with first-time, certified consultants, continues to deliver cost-effective results to the company’s hospital customers. The consultants in the program, titled Consultant I’s, undergo rigorous training and work closely with Stoltenberg’s team of experienced consultants on projects.

The 2013 HIMSS Workforce Survey indicated that 31 percent of healthcare organizations had to place IT initiatives on hold due to staffing shortages with 43 percent citing the lack of a qualified talent pool as a challenge to appropriately meeting their staffing needs. The demand remains high for a capable workforce in the healthcare technology industry; to date, hospitals that have leveraged Consultant I’s have seen over 25 percent increase in cost savings on IT implementation projects, with the value and contributions of the consultants adding to an even greater overall ROI.

“Considering staffing shortages, limited budgets and a lack of qualified talent in the hiring pool, hospitals are clearly suffering from a shortage of effective IT skills and expertise on projects, without any ideal solution in sight,” said Sheri Stoltenberg, CEO, Stoltenberg Consulting. “The Consultant Development Program is able to address such challenges from every angle by providing cost-effective, highly competent team members that not only deliver the necessary results for hospitals at a critical time in healthcare, but also contribute to a strong job market that supports the advancement of health IT.”

Recent graduates of the Consultant Development Program gained considerable experience through direct involvement in implementation and optimization projects in hospitals around the country, allowing them to establish expertise in clinical, ambulatory, document management and financial areas. Overall, the Consultant I’s spent more than 2,000 hours in training for projects, nearly 9,000 hours on projects and over 15,000 hours serving the help desk service line from Stoltenberg, over the two-year program.

Said a graduate of the program: “There are very few paths in health IT that offer significant hands-on training and opportunities to young professionals. By working closely with a senior consultant from Stoltenberg, I was able to hone important skills at the end-user level while gradually developing experience with Soarian Clinicals Documentation building and CPOE. Programs that offer valuable lessons and opportunities, such as the Consultant Development Program, can be key in changing the perception of a career in health IT to be more attractive for young professionals.”

Previous graduates of the Consultant Development Program have become fully active team members, and in some cases, team leads on IT projects within hospitals across the country. Mentoring provided by senior consultants have allowed the Consultant I’s to far exceed expectations normally set for young HIT professionals.

“I started this program with minimal experience, but by the end, I had gained certain insights in health IT I may have otherwise only learned through multiple years in the industry. From formal vendor training for multiple certifications, to my time taking calls for a university healthcare system with the Stoltenberg Help Desk Service Line, the program greatly prepared me for working and genuinely helping end-users,” said another graduate. “The Consultant Development Program provides a rare opportunity to uniquely groom young HIT professionals for success and I look forward to seeing what is to come from the program in the future.”

To learn more about the Consultant Development Program, please click here or visit www.stoltenberg.com.

About Stoltenberg Consulting 

Founded in 1995, Pittsburgh-based Stoltenberg Consulting Inc. creates an environment for success by working with healthcare organizations to provide a variety of services including project management, implementation support and integration between systems. Members of the Stoltenberg Consulting team are consultants with extensive experience in both financial and clinical systems, averaging more than 15 years of direct on-site hospital experience. A two-time Best in KLAS Category Leader, Stoltenberg Consulting has grown rapidly to serve a client base of more than 200 preeminent healthcare organizations throughout the United States providing services for Siemens (Approved Partner), Epic (Preferred Partner), Cerner, McKesson, Meditech, NextGen and Allscripts customers. For more information call 1-888-724-1326 or visit www.stoltenberg.com.

 

July 24, 2014 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.