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Logicalis Global Survey: CIOs Worldwide Target Legacy IT in Push for Digital Transformation

Despite Slow Progress Over the Past 12 Months, IT Leaders Have Big Plans for Overcoming Barriers

NEW YORK, November 15, 2017 – According to the results of a new Logicalis global survey, CIOs around the globe are more determined than ever to achieve digital transformation within their organizations despite setbacks experienced over the past year. Logicalis, an international IT solutions and managed services provider (www.us.logicalis.com) is making the survey results available online at our website. Download a copy of the 2017/2018 Logicalis Global CIO Survey here: http://ow.ly/jVfZ30gzqws.

The survey, which polled 890 CIOs across 23 countries, unearthed surprising findings this year. Although CIOs are determined to achieve digital transformation, optimism about their strides toward success has waned over the last 12 months. While only 11 percent report their organizations have “no desire” for transformation, those that ideologically embrace digital transformation have made only minimal advancements to date:

* Just 5 percent classify their organizations as “digital innovators,” down from 6 percent in last year’s survey.
* Fewer CIOs (19 percent) see their organizations as early adopters today, a step back from last year’s 22 percent.
* However, the proportion of CIOs that characterize themselves as part of an early majority with digital transformation rose from 45 percent last year to 49 percent this year, illustrating that, despite difficulties, IT leaders are moving ahead with digital transformation plans.

Overcoming Difficulties
The main barriers to delivering digital transformation, CIOs say, include complexity, cost, culture, skills and security issues.  Notably, 44 percent of CIOs cite the complexity of legacy technology as their top obstacle, while 50 percent point to cost, 56 percent name organizational culture as their largest issue, 34 percent say it’s a lack of skills, and 32 percent identify security as their biggest hurdle.

Far from discouraged, CIOs around the world have big plans for overcoming these digital transformation barriers:
*51 percent say they plan to replace and/or adapt existing infrastructure.
*51 percent plan to attempt culture change within their organizations.
*38 percent will address skills shortages through increased training and development.
*31 percent expect to invest in extra security capabilities.

“The way businesses view technology is undergoing an exciting yet fundamental shift,” says Vince DeLuca, CEO of Logicalis US.  “The goal behind technology is no longer simply about implementing and managing tools that enable people to do their jobs.  In a digitally transformed enterprise, it’s about giving people access to the information they need to fuel business agility and growth and to empower collaboration that will create business models no one has yet imagined. Digital transformation is the foundation upon which this new way of doing business will be built, and as this year’s Global CIO Survey indicates, IT leaders around the world not only recognize this, but they are determined to provide the platform their organizations need to embrace the change that is to come.”

About the Research
All figures were drawn from a survey of 890 CIOs and IT directors from mid-market organizations in 23 countries spanning Europe, North America, Latin America and Asia-Pacific.

About Logicalis
Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers cross industries and geographical regions; our focus is to engage in the dynamics of our customers’ vertical markets including financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, and to apply the skills of our 4,000 employees in modernizing key digital pillars, data center and cloud services, security and network infrastructure, workspace communications and collaboration, data and information strategies, and IT operation modernization.

We are the advocates for our customers for some of the world’s leading technology companies including Cisco, HPE, IBM, NetApp, Microsoft, VMware and ServiceNow.

The Logicalis Group has annualized revenues of over $1.5 billion from operations in Europe, North America, Latin America, Asia Pacific and Africa. It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange and the AIM market of the LSE, with revenues of over $4 billion.

For more information, visit www.us.logicalis.com.

November 15, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Industry Report Highlights Widespread Dissatisfaction with EHRs and PHMs for Quality Performance Management

97% of Surveyed Health Systems Relying on Solutions Considered Unsatisfactory

CHICAGO – November 15, 2017 – SA Ignite Inc., a leading provider of solutions that simplify and automate the management of complex value-based programs, today announced key findings from its recent industry study. The State of QPP Preparedness Industry Report, conducted in collaboration with Porter Research, analyzed feedback from nearly 120 health system executives regarding their organizations’ preparedness for CMS’s Quality Payment Program (QPP). Researchers found that while most health systems are relying solely on electronic health record (EHR) or population health management (PHM) solutions for quality reporting, the majority are unsatisfied with the performance of those systems, indicating that organizations are at risk of missing out on their goals of maximizing payment incentives.

The QPP is a CMS initiative created under the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA) to improve health outcomes and aid the transition to value-based care. Ninety-four percent of the study respondents are actively participating in the QPP, which is indicative of the rapid national adoption of value-based programs.

According to the study, 97% of respondents say their organizations are relying on their EHRs or PHMs for QPP reporting. However, they have very low confidence in these tools, especially when it comes to the most critical functions related to QPP performance, such as:

  • Identifying all eligible clinicians
  • Pinpointing focus areas to increase scores
  • Seeing overall MIPS score/estimated financial impact

Additional study findings include:

  • The majority (64%) of health systems are seeking to maximize their QPP payment incentives.
  • 73% of respondents reported that their system vendor does not offer a specific QPP management solution.
  • There is a lack of consistency across organizations as to which department manages the QPP. Respondents cited quality, clinical, administrative, IT, and population health departments as various managers of the program.

“EHR and PHM solutions were designed to manage patient care, not to optimize performance in value-based programs,” said Matt Fusan, Director of Customer Experience of SA Ignite. “It should come as no surprise that these solutions don’t have the necessary functionality to support quality performance management. Healthcare leaders hoping to maximize their incentives must look beyond the EHR to solutions that mitigate complexity and facilitate proactive program management.”

Click here to learn more about this study and its results, and to receive practical guidance on how to manage quality performance and maximize payment incentives.

About SA Ignite, Inc.

SA Ignite’s compliance management and predictive analytics platform simplifies the complexities of evolving value-based initiatives, including MIPS and Meaningful Use for Medicaid. Some of the nation’s largest healthcare organizations optimize their quality scores to reduce reputational and financial risk with the help of timely, actionable insights from SA Ignite. For more information, visit www.saignite.com.

I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Insight Venture Partners Invests $26M Series B in LeanTaaS to Fuel Growth of Healthcare Operations Platform

Predictive Analytics and Machine Learning Technology Lowers Wait Times, Increases Patient Access and Improves Operational Performance

SANTA CLARA, Calif. — Nov. 14, 2017 — LeanTaaS, Inc., a Silicon Valley software innovator that increases patient access and transforms operational performance for healthcare providers, today announced that new investor Insight Venture Partners, a leading global venture capital and private equity firm, has invested $26 million in a Series B round of financing.

“Healthcare is a difficult space in which to bring about radical change,” said Jeff Horing, co-founder and managing director of Insight Venture Partners. “We are impressed by the quality of deep customer partnerships, the product portfolio and the team that LeanTaaS has assembled.”

The company’s solutions — relied upon by more than 40 of the nation’s leading hospitals and infusion centers — use lean principles, predictive analytics, machine learning and the cloud to dramatically improve the patient experience. LeanTaaS customers have reduced wait times for appointments and surgeries by up to 50 percent, increased patient access by as much as 30 percent and improved operational performance up to 20 percent through increased revenue and reduced costs.

The mathematical foundation on which patient appointments are scheduled is fundamentally flawed. As a result, expensive assets like infusion chairs, operating rooms, diagnostic imaging equipment and inpatient beds are commonly over- and underutilized, often on the same day.

LeanTaaS has quickly emerged as the leader in using advanced data science and mathematics to address this perplexing paradox. The company’s patent-pending algorithms help providers do more with existing assets and defer investments in additional staff, equipment and facilities. LeanTaaS solutions also improve surgeon access to valuable operating room time, lower wait times for patients and level-load the day for anesthesiologists, nurses and staff.

“We are privileged to work with many of the leading health systems in the country to demonstrate the impact of combining lean principles, predictive analytics and scalable software to drive significant improvements in operational performance and asset utilization,” said Mohan Giridharadas, founder and CEO of LeanTaaS. “This investment from Insight Venture Partners is a strong validation of our approach and will enable us to dramatically accelerate our growth over the coming years.”

The financing will fund continued investment in the LeanTaaS iQueue platform, which currently consists of two solutions: iQueue for Infusion Centers and iQueue for Operating Rooms. In May 2017, the company also established iQueue Labs, which explores answers to emerging, significant operational challenges in diagnostic imaging departments, emergency departments, pharmacies, labs and inpatient beds. The iQueue platform is a cloud service that works with any electronic health record and requires only minimal assistance by the provider’s internal IT staff to set up and use.

LeanTaaS joins an Insight Venture Partners portfolio that already boasts five companies on Inc.’s annual ranking of the fastest-growing private companies in America.

About LeanTaaS

LeanTaaS provides software solutions that combine lean principles, predictive analytics and machine learning to transform hospital and infusion center operations. More than 40 providers across the nation rely on the company’s iQueue cloud-based platform to increase patient access, decrease wait times, reduce healthcare delivery costs and improve revenues. LeanTaaS is based in Santa Clara, California.  For more information about LeanTaaS, please visit www.leantaas.com, and connect on Twitter/LeanTaaSFacebook/LeanTaaSand LinkedIn/LeanTaaS.

About Insight Venture Partners

Insight Venture Partners is a leading global venture capital and private equity firm investing in high-growth technology and software companies that are driving transformative change in their industries. Founded in 1995, Insight has raised more than $18 billion and invested in over 300 companies worldwide. Our mission is to find, fund and work successfully with visionary executives, providing them with practical, hands-on growth expertise to foster long-term success. For more information on Insight and all of its investments, visit www.insightpartners.com or follow us on Twitter @insightpartners.

November 14, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Collective Medical Secures $47.5 Million in Series A Funding

Kleiner Perkins-led investment to fuel enrichment and expansion of Collective Medical’s care team collaboration network

SALT LAKE CITY, UTAH —NOVEMBER 14, 2017Collective Medical, delivering the nation’s largest network for care collaboration, has secured $47.5 million in Series A funding. The investment, led by Kleiner Perkins, will be used to expand and advance the company’s care team collaboration network accelerating efforts to drive better patient outcomes nationwide.

Bessemer Venture PartnersMaverick VenturesKaiser Permanente Ventures, Providence VenturesPeterson Ventures, and Epic Ventures also participated in the round.

Utah-based Collective Medical, which has been bootstrapped for eight years, has quietly developed the nation’s largest network for real-time care collaboration. Collective Medical’s technology addresses the full continuum of care in support of many of the country’s most vulnerable individuals—patients with complex needs that are not met at any single point of care. By unifying providers and payers through real-time information alerts, patient context, and collaborative care planning, Collective Medical empowers care teams to identify patients with complex needs and help them get the care they need, when they need it, from those best positioned to deliver it. Collective Medical’s approach has been proven to reduce avoidable emergency department (ED) visits and hospital readmissions, ease transitions of care, and eliminate unnecessary risk and friction from care delivery.

“We’re putting collaboration at the heart of the solution to a fragmented healthcare system,” says Chris Klomp, CEO of Collective Medical. “Our job is to connect care teams. By arming providers and payers with real-time insights and a platform to seamlessly collaborate across organizations and care settings, we ensure patients don’t slip through the cracks.” Klomp adds that, “we are beyond excited and grateful to be joined by such an extraordinary group of investors who share our vision for further enriching and expanding our network to help care teams provide the most effective care possible.”

Collective Medical is engaged with every national health plan in the country, hundreds of hospitals and health systems, and tens of thousands of providers and care managers including those in emergency departments, primary care practices, skilled nursing facilities, home health agencies, emergency medical services, and mental and behavioral health organizations. Collective Medical’s network has visibility across 13 states, with an additional 10 states expected to go live in 2018.

“Event notification systems (ENS) and care coordination applications have historically struggled to provide actionable information to providers at the point-of-care” says Noah Knauf, partner at Kleiner Perkins. “Collective Medical is the first technology we’ve seen that allows the providers and payers in a local healthcare system to efficiently collaborate, delivering significantly better outcomes through risk analytics, real-time notifications, and shared care planning tools. Supporting this team is a rare opportunity to be a part of something that is meaningfully changing the way care is delivered in this country.”

Collective Medical improves outcomes and lowers costs on an impressive scale. In a Brookings Institution review of Medicaid patients who visited emergency rooms in Washington State, Collective Medical’s network and EDIE application—allowing actionable, real-time coordination across organizations—was one of the core strategies for lowering the number of ED visits by patients with patterns of high ED utilization. By partnering with Collective Medical to focus on these patients, Washington State reported $34 million in savings in emergency costs and a decline of 9.9 percent in emergency department visits in its first year of use in 2013.

Similar results have been experienced across the country. “Collective Medical has been an integral part of our hospital system’s efforts to coordinate care for patients with complex needs,” says Dr. Maria Raven, MPH, MSc, a practicing emergency medicine physician and health services researcher and an associate professor of emergency medicine at UCSF. “With our partnership, we’re collaborating on our at-risk patients’ social determinants as well as curbing the opioid epidemic.”

Mitigating the opioid epidemic is a single but timely demonstration of the power of the Collective Medical network. Using the company’s partnership with Washington State as an example, care team collaboration and coordination through Collective Medical has reduced opioid prescriptions coming out of the ED by 24 percent since the program’s inception.

A recent evaluation of Collective Medical’s impact throughout the state of Oregon, conducted by the Oregon Health Leadership Council, found a promising downward trend in ED visits by patients with history of high ED utilization during a three-year period. As a participant in this evaluation, Kaiser Permanente Northwest initially used Collective Medical’s EDIE application to identify and collaborate on care plans for a group of approximately 363 patients with complex clinical and social challenges who visited the ED more than six times in six months. Over the three years of this program Kaiser has seen a 42 percent reduction in ED visits and a 47 percent reduction in inpatient admissions for those individuals enrolled in this program.

Collective Medical will use the funding to expand and advance its network with the goal of empowering care teams across the country to provide patients with the most effective care. As a part of this effort, Collective Medical plans to expand its leadership team and scale its engineering, clinical support, sales and marketing organizations. The company anticipates hiring more than 100 additional team members in the next 12 – 18 months, with the majority based in its Salt Lake City headquarters.

Collective Medical is endorsed as a best practice for emergency medicine by the American College of Emergency Physicians. The company has been recognized by Inc. Magazine and by the MountainWest Capital Network as one of Utah’s fastest growing companies.

Learn more about Collective Medical’s impact at www.collectivemedical.com

ABOUT COLLECTIVE MEDICAL 

Collective Medical empowers care teams to improve patient outcomes by closing the communication gaps that undermine patient care through seamless collaboration. With a nationwide network engaged with every national health plan in the country, hundreds of hospitals and health systems and tens of thousands of providers—including hospitals, emergency departments, skilled nursing facilities, primary care providers, mental and behavioral health clinics, and others—Collective Medical’s system-agnostic platform is trusted by healthcare organizations and payers to identify at-risk and complex patients and facilitate actionable collaboration to make better care decisions and improve outcomes. Based in Salt Lake City, Collective Medical is proven to streamline transitions of care, improve coordination across diverse care teams, and reduce unnecessary hospital admissions. Learn more at www.collectivemedicaltech.com and follow us on TwitterFacebook, and LinkedIn.

ABOUT KLEINER PERKINS

Kleiner Perkins partners with the brightest entrepreneurs to turn disruptive ideas into world-changing businesses. With $10 billion raised through 20 venture funds and four growth funds, the firm has invested in over 850 companies including pioneers such as Google, App Dynamics, Amazon, Flexus Biosciences, Nest, Waze, Twitter, JD.com and Square. Kleiner Perkins offers entrepreneurs years of operating experience, puts them at the center of an influential network, and accelerates their companies from success to significance. For more information, visit http://www.kpcb.com and follow us @kpcb.

I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

HHS Names Patient Matching Algorithm Challenge Winners

Thousands of submissions received from more than 140 teams

The U.S. Department of Health and Human Services’ Office of the National Coordinator for Health Information Technology (ONC) today announced the winners of the Patient Matching Algorithm Challenge.

ONC selected the winning submissions from over 140 competing teams and almost 7,000 submissions using an ONC-provided dataset.  “Patient matching” in health IT describes the techniques used to identify and match the data about patients held by one healthcare provider with the data about the same patients held either within the same system or by another system (or many other systems). The inability to successfully match patients to any and all of their data records can impede interoperability resulting in patient safety risks and decreased provider efficiency.

“Many experts across the healthcare system have long identified the ability to match patients efficiently, accurately, and to scale as a critical interoperability need for the nation’s growing health IT infrastructure.  This challenge was an important step towards better understanding the current landscape,” said Don Rucker, M.D., national coordinator for health information technology.

Winners include:

Best “F-score” (a measure of accuracy that factors in both precision and recall):

  • First Place ($25,000): Vynca
  • Second Place ($20,000): PICSURE
  • Third Place ($15,000): Information Softworks

Best First Run ($5,000): Information Softworks

Best Recall ($5,000): PICSURE

Best Precision ($5,000): PICSURE

Each winner employed widely different methods.   PICSURE used an algorithm based on the Fellegi-Sunter (1969) method for probabilistic record matching and performed a significant amount of manual review. Vynca used a stacked model that combined the predictions of eight different models. They reported that they manually reviewed less than .01 percent of the records. Although Information Softworks also used a Fellegi-Sunter-based enterprise master patient index (EMPI)system with some additional tuning, they also reported extremely limited manual review.

The dataset and scoring platform used in the challenge will remain available for students, researchers, or anyone else interested in additional analysis and algorithm development, and can be accessed via the Patient Matching Algorithm Challenge website.

November 8, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Consumerism is Changing How Patients Find Providers, According to New Patient Access Research

New Survey from Kyruus Shows Majority of Consumers Research Providers Online But Ultimately Schedule by Phone – Underlining the Importance of a Multi-Channel Access Strategy

Boston, MA – November 7, 2017 – Kyruus today announced key findings from a recent survey of 1,000 consumers on how they search for, select, and schedule appointments with healthcare providers. The findings, published in the 2017 Patient Access Journey Report, indicate that the majority of consumers consult the internet in the search for a new provider, yet most still prefer to schedule appointments by phone. In addition, consumers take a wide variety of factors into account when considering potential providers. The results demonstrate that while health systems must enhance their digital presence to provide consumers with the information they seek online, they must do this as part of an integrated, multi-channel patient access strategy.

The findings show that today’s empowered consumers are taking an active role in their healthcare decisions and performing due diligence on providers. In fact, the data reveals that even when consumers receive a referral for a specialist, 90 percent always or sometimes still conduct research on providers before scheduling with them. Despite the fact that consumers value hospital/health system affiliation (three out of four said it was extremely or very important), only a small minority start their provider research on hospital/health system websites—the largest share start with a general internet search. This underscores the need for health systems to invest in their websites and digital strategies to attract and engage new patients online, as well as retain existing ones.

Additional notable findings from this survey include:

  • Consumers consider ‘insurance accepted’ the most important factor when selecting a provider, with three out of four rating it as extremely important. Relevant clinical expertise was the second key factor (53 percent).
  • Four out of five consumers cite appointment availability as a key factor when selecting a provider and over 60 percent have searched for an alternative provider to obtain an earlier appointment.
  • Over 40 percent of consumers say they trust online reviews ‘completely’ or ‘very much.’
  • Overall, 62 percent of consumers prefer to book appointments by phone, citing speed of booking and personalized service as the top two reasons.
  • Convenience is key for millennials. 79 percent have continued their provider searches to look for an earlier appointment and two out of five prefer to book online, indicating that pressure on health systems to enable and enhance online scheduling will only rise.

“Today’s healthcare consumers have come to expect the same informative and action-oriented online experiences in healthcare that they find in other industries,” said Graham Gardner, CEO of Kyruus. “Capturing their attention requires health systems to take a close look at their ‘digital front doors’ – both how consumers find their websites and what they experience once there – and ensure that their online provider information is both robust and consistent with their offline points of access.”

Kyruus conducted the survey of 1,000 consumers, who spanned four key age groups ages 18 to 65 plus, in partnership with Wakefield Research in July 2017. All respondents searched for a healthcare provider for themselves in the last two years.

To learn more about the survey findings, visit www.kyruus.com/patient-access-journey-report

About Kyruus

Kyruus delivers proven provider search and scheduling solutions that help hospitals and health systems match patients with the providers best suited to care for them. The ProviderMatch suite of solutions—for consumers, access centers, and referral networks—enables a consistent patient experience across multiple points of access, while aligning provider supply with patient demand. The company’s proprietary provider data management platform forms the foundation of its solutions, powering them with accurate data by coupling data processing with administrative applications. To find out why a Better Match Means Better Care, please visit www.kyruus.com.

November 7, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

EHNAC Executive Director Addresses Recent Cyberattacks and the Implications to Healthcare

FARMINGTON, Conn. – October 31, 2017 – The Equifax data security breach that exposed the personal information of 143 million Americans was just one story in a year full of hackers making headlines as they continue to expose the security vulnerabilities of some of our nation’s most trusted financial and healthcare institutions. With the ramifications of these cyberattacks weighing heavily on the minds of many healthcare industry stakeholders, Lee Barrett, executive director of the Electronic Healthcare Network Accreditation Commission (EHNAC) and a member of the HHS Cybersecurity Task Force, tackled several questions to better help the industry both understand and strengthen its defense against these attacks.

Q. What can the healthcare industry learn from the Equifax breach and other cyberattacks like the ones that affected the US Securities and Exchange Commission and the Big Four Accounting Firm Deloitte?

Barrett: The Equifax breach impacted more than 143M Americans as a trove of information was breached. It’s no surprise that 2 out of 3 Americans are affected by a breach or cyberattack. That’s an increase from 1 and 3 Americans in years past. In 2017 alone, the top three health data breaches have impacted 1.5 million people. The Office for Civil Rights (OCR) has reported a record number of HIPAA settlements and fines this year as well. These headline-making data breaches are a vivid reminder that it’s clearly not a matter of if a breach can happen but when.

Hospitals and healthcare systems now need to keep their focus on strategies and tactics to mitigate risk and ensure business continuity once a cyberattack occurs. Today’s cybercriminal has evolved into a dangerous entity, capable of bringing an organization’s enterprise and  business operation to a halt, compounded by long-term financial and reputational hardships – the WannaCry and Petya ransomware attacks from earlier this year are clear examples of the impact this can have on healthcare. On average, it costs a healthcare organization more than $2.2 million and its business associates more than $1 million for a data breach. Is it worth risking that by taking an “it-can’t-happen-to-us” attitude?

Q. What can healthcare organizations do to adjust to the continuously shifting cybercrime landscape and reduce their risks of becoming another statistic on the U.S. Department of Health & Human Services (HHS) website due to breach or attack?

Barrett: Protecting patient data should be a top priority for all healthcare stakeholders. Every organization handling protected health information (PHI) needs to conduct a risk assessment and asset inventory of their organization and map the data flow within their enterprise in order to determine their risk in the event of a breach or cyberattack. Hospitals and healthcare systems need to build security frameworks and risk sharing into their infrastructure by implementing risk-mitigation strategies, preparedness planning, as well as adhering to the regulations created by the Office of the National Coordinator for Health IT (ONC) and the National Institute for Standards and Technology (NIST).

But it’s not just the security of internal systems that are of concern in this increasingly interconnected healthcare ecosystem. The security and IT risk management protocols of business associates and other vendors and partners must also be ready for the potential negative consequences of an incident, breach or attack as their risk mitigation preparedness can impact a health system’s operations. The failure to do so can bring devastating consequences. At a bare minimum, a system should have sufficient rigor and meet industry standards for adhering to HIPAA requirements, mitigating cybersecurity risks, and assuring that all portal and exchange connection points are secured.

Q. As we look ahead to 2018, what areas should healthcare leaders take a hard look at in terms of enhancing their cybersecurity frameworks?

Barrett: The Internet of Things (IoT) has undoubtedly helped healthcare organizations deliver high-quality, more patient-centric and affordable care. However, by introducing these various internet-connected devices into a healthcare environment, you’ve exponentially increased the level of connection points, which in turn raises the level of exposure and heightens risk of compromise or breach. As a result, hospitals and healthcare systems need to evaluate their medical devices and BYOD protocols within their security frameworks as they present a whole set of data security challenges. Cybercriminals can strike when hospital employees, through their cell phones or tablets, connect into an EMR system, informatics or data exchange, unintentionally or intentionally infecting the hospital’s enterprise infrastructure with malware. In fact, more than 1M healthcare apps are developed worldwide on an annual basis. Unfortunately, only a small percentage of those new applications go through a security type review before being launched to the consumer or other stakeholder.

Finally, think of the impact a cybercriminal could have if they were to control medical devices. Last year, Johnson & Johnson warned patients about a potential hacking risk to their insulin pumps. And just recently, we learned of a security risk in a Boston Scientific medical device  that communicates with implanted pacemakers and defibrillators. These are real instances of medical devices being compromised by the ever-evolving cybercriminal. Our industry needs to make protecting these devices and the patients they serve a priority in 2018. The Federal Drug Administration (FDA) has recently developed some medical device guidelines which are a start but we still have a significant delta to continue to develop further policies, procedures, controls and industry guidance.

About EHNAC

The Electronic Healthcare Network Accreditation Commission (EHNAC) is a voluntary, self-governing standards development organization (SDO) established to develop standard criteria and accredit organizations that electronically exchange healthcare data. These entities include accountable care organizations, data registries, electronic health networks, EPCS vendors, e-prescribing solution providers, financial services firms, health information exchanges, health information service providers, management service organizations, medical billers, outsourced service providers, payers, practice management system vendors and third-party administrators. The Commission is an authorized HITRUST CSF Assessor, making it the only organization with the ability to provide both EHNAC accreditation and HITRUST CSF certification.

EHNAC was founded in 1993 and is a tax-exempt 501(c)(6) nonprofit organization. Guided by peer evaluation, the EHNAC accreditation process promotes quality service, innovation, cooperation and open competition in healthcare. To learn more, visit www.ehnac.org, contact info@ehnac.org, or follow us on TwitterLinkedIn and YouTube.

 

October 31, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

BaseHealth Raises $8.5 Million in Series C Funding

Company uses predictive analytics to uncover rising risk patients within a population

Sunnyvale, California: Oct. 18, 2017 – BaseHealth, the creator of the first predictive, evidence-based, and data-driven population health management solution, today announced that it has received an overall investment of $8.5 million, including $2.5 million from lead investor HBM Healthcare Investments (SIX HBMN), a listed healthcare investment company with net assets over $1 billion.

The investment will be used to further develop BaseHealth’s analytics engine, which is based on peer-reviewed medical literature, curated by physicians and scientists, and enhanced with laboratory, biometric, social, family history and behavioral data. BaseHealth supplements this with retrospective claims and ICD data. The data is then passed through the analytics engine, which uses machine learning and artificial intelligence (AI) to assess patient risk for 43 possible disease threats.

BaseHealth’s approach to population health and value-based care enables healthcare professionals to improve care and reduce the per capita cost of healthcare by identifying the rising unknown risk within their patient population, so they can intervene to both prevent diseases before they start and control them before it’s too late. The “Invisible Patient” is how BaseHealth refers to these individuals. With the right medical intervention at the right time, their healthcare trajectory can be improved.

“Healthcare systems have a lot of data and yet they still have a hard time finding these patients, making it hard to respond proactively to patient care needs,” said Jason Pyle, CEO, BaseHealth. “Our system enables healthcare professionals to assess the unknown risk that exists within their patient population and provide access and critical care needed to both improve our overall population’s health and improve the individual patient’s experience with the healthcare system.”

HBM Healthcare Investments has a track-record of over 100 biopharma and healthcare investments that have resulted in significant value creation by more than 50 trade sales and IPOs since inception.

“We look for companies that are at an advanced stage of development, that are closely tracked and actively guided on their strategic direction. We see a lot of potential in the BaseHealth model in addressing improvements in patient care and controlling costs in the healthcare system,” said Dr. Andreas Wicki, CEO, HBM Healthcare Investments.

About BaseHealth

BaseHealth is the comprehensive predictive analytics company for population health management. The company’s proprietary platform leverages machine learning to sift through millions of medical journals and patient records curated by scientists and physicians to offer healthcare providers the ability to identify patients with underlying risks for 43 chronic diseases and prevent costly treatments before they’re needed. At BaseHealth, we take the guesswork out of risk and population health management and put science in the driver’s seat.

BaseHealth was founded in 2011 by an interdisciplinary team of leading clinical geneticists, healthcare executives, software engineers, and physicians. Learn more at basehealth.com.

October 18, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Avizia Acquires Carena

Leading provider of system-wide telehealth platform now offers robust services; 
serves more than 1,300 US hospitals
 
Reston, Va. — OCTOBER 10, 2017 — Avizia, powering system-wide telehealth, today announced it has acquired Carena, a Seattle-based leading virtual care provider. The acquisition of Carena reinforces Avizia’s position as the largest and most comprehensive telehealth solutions partner for health systems nationwide. 
 
Avizia partners with providers to deploy and power system-wide telehealth strategies. With the acquisition of Carena, Avizia now offers a comprehensive and customizable telehealth platform which includes software, mobile applications, virtual care devices and a provider network. Founded in 2000, Carena designs and operates virtual clinics for health systems and provides access to care for more than 35 million consumers. As part of Avizia, Carena’s services offer health systems a customizable approach to virtual care delivery. 
 
“This acquisition combines two of the nation’s leading virtual care platforms,” says Mike Baird, CEO of Avizia. “With Carena’s select provider network, Avizia empowers hospitals with the most comprehensive, customizable and trusted telehealth solution available.”     
 
Avizia is backed by leading healthcare organizations like HealthQuest, Northwell Health and NewYork-Presbyterian, and has raised $20 million in funding since its founding in 2013. The company now powers telehealth programs at more than 25 percent of the nation’s hospitals. 
 
“The Carena team is proud to become a part of the Avizia telehealth platform, which is trusted by four out of the top five IDNs and connects the nation’s leading neurology, psychiatric and pediatric programs,” says Ralph Derrickson, president and CEO of Carena. He adds that, “our combined company partners with some of the most prestigious healthcare organizations in the country, including Catholic Health Initiatives, NewYork-Presbyterian, Northwell Health, Dignity Health and the Medical University of South Carolina.” 
 
Derrickson will transition into a leadership role with Avizia as senior vice president of corporate development. Avizia’s corporate headquarters will remain in Reston, Virginia. Carena’s Seattle-based office will be a strong part of Avizia’s nationwide recruitment and growth strategy. 
 
Avizia is a privately-held company and terms of the acquisition will not be disclosed. 
 
Learn more about Avizia’s approach to powering system-wide telehealth at www.avizia.com.
 
ABOUT AVIZIA 
Avizia partners with providers to deploy and power system-wide telehealth. To do this, Avizia combines a collaborative approach with a market-leading telehealth solutions suite that scales across the continuum of care. Trusted by four of the top five IDNs in the nation and 25 percent of US hospitals, Avizia empowers providers to deliver unparalleled access and clinical excellence to patients. Visit www.avizia.com.  
 
ABOUT CARENA
Carena designs and operates virtual clinics for health systems. Carena combines technology and new care delivery methods to provide healthcare for the way consumers live and work today. The company has offered on-demand care since 2000, informing its telemedicine solution with industry-leading expertise in clinical quality and consumer preferences. Today, Carena’s virtual care model and configurable technology platform make it possible for health systems to offer care to consumers anytime, anywhere as a natural extension of each system’s brand, mission, and service. Carena partners with more than 120 hospitals, offering virtual care access to over 35 million consumers.

October 11, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Pivot Point Consulting Launches Sixth Annual Healthcare IT Market Survey

NASHVILLE, Tenn. (PRWEB) October 03, 2017 — The landscape of healthcare IT is constantly shifting. Whether changes in health system priorities arise from business concerns or federal regulation doesn’t matter for most employees—what does matter is whether their skill sets still have market value, and whether they’re being compensated for them appropriately.

That’s why Pivot Point Consulting, a Vaco Company is launching its sixth annual market survey of the healthcare IT industry. The anonymous survey asks participants about their salary, benefits package and perks, which will then be published in the company’s market report.

Pivot Point’s Managing Partner, Rachel Marano, says the survey is one of the ways her company looks out for consultants and candidates. “We conduct this survey as a way for employees to benchmark their salaries, and for candidates to better evaluate their job offers,” she said. “Healthcare IT professionals are doing important and challenging work, and they deserve to know they’re being compensated accordingly.”

Healthcare IT professionals are doing important and challenging work, and they deserve to know they’re being compensated accordingly.

The 2017 Healthcare IT Market Survey launches today, is completely anonymous, and takes approximately 10 minutes to complete. For every completed response, Pivot Point has pledged to donate $1 to the Red Cross for hurricane relief. If interested, you can take the survey here.

October 3, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.