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Health Tech Hatch Serves as User Testing Platform and Crowdfunding Resource for Healthfinder.gov Mobile App Challenge

The healthfinder.gov Mobile App Challenge will debut Hatch’s testing capability, which allows developers the opportunity to interact with end users to improve usability. healthfinder.gov is a reliable prevention and wellness website that provides information about preventive services covered under the Patient Protection and Affordable Care Act (ACA).

Company’s Testing Capability Allows Developers to Work with End Users to Improve Usability of Application and Site for Consumers

Larkspur, Calif. (December 17, 2012) – Health Tech Hatch (Hatch), a crowdfunding and development resource for entrepreneurs creating innovative health and wellness products and companies, today announced it will operate as the user testing platform for the healthfinder.gov Mobile App Challenge. Hatch’s platform already supports health care innovators by providing crowdfunding, clinical and usability testing, and rating of concepts and prototypes, along with mentoring and marketing support to help entrepreneurs succeed in growing their businesses. The healthfinder.gov Mobile App Challenge will debut Hatch’s testing capability, which allows developers the opportunity to interact with end users to improve usability. healthfinder.gov is a reliable prevention and wellness website that provides information about preventive services covered under the Patient Protection and Affordable Care Act (ACA).

The US Department of Health and Human Services Office of Disease Prevention and Health Promotion, with the Robert Wood Johnson Foundation as an advisor, challenges teams of developers and health professionals and health consumers to co-design a mobile app that will be used by the public to access customized decision support for preventive services and wellness information from healthfinder.gov. The ideal application (“app”) will help make healthfinder.gov content customizable and easy to use, reaching users where they are. Developers can register and complete entry requirements at the Health 2.0 Developer Challenge site.

healthfinder.gov’s Quick Guide to Healthy Living is a credible, science-based, and easy-to-use information resource presented in plain language. The Guide informs educates, and motivates users to incorporate healthy behaviors into their lives and take small steps towards improving their health.  healthfinder.gov also provides decision support for preventive services covered by the health care reform law (Affordable Care Act) through the myhealthfinder tool.

The mobile app should include Quick Guide to Healthy Living topics and information about preventive services covered under the Affordable Care Act. The app could include tools to help users integrate myhealthfinder, real-time communication tools to stay in touch with peers, community health services/locators; news, analyses and blogs from outside sources; social media and online networking communities; and/or any open source tools as appropriate.

“Supporting innovations that will actually be used by people to improve health is a shared mission among Hatch, HHS and Health 2.0, and is the inspiration behind Hatch’s testing platform,” says Patricia Salber, CEO of Health Tech Hatch. “We are proud to be a part of the first phase of the challenge, in which developers will submit working mobile app prototypes, along with documentation and evidence of public feedback via Health Tech Hatch. Developers are permitted to crowdfund their projects, although it is not required.”

Hatch’s platform combines crowdfunding with the power of social media to raise funds not only from family and friends but from anyone who may be interested in the project. A computer or mobile device, and an interest in supporting health care innovation, are all that are needed to get involved.

Submissions for phase one of the challenge, accepted until January 25, 2013, will be reviewed based on several criteria including usability and design; health literacy principles; connection to clinical preventive services and wellness information; evidence of co-design with end user, innovation in design, functionality and accuracy, and healthfinder.gov branding.

About Health Tech Hatch

Health Tech Hatch (Hatch)is an online and mobile resource dedicated to launching early-stage innovations in health care and putting them into the hands of patients, physicians, wellness professionals and consumers. HATCH provides a platform for crowdfunding–a groundbreaking method of raising start-up funds for a new business or product–and expert advice for health tech entrepreneurs (both in the for-profit and not-for-profit worlds) who have brilliant ideas ready to hatch. Learn more at www.healthtechhatch.com.

December 31, 2012 I Written By

UCare Selects Edifecs as Strategic Partner for ICD-10 Migration

Today Edifecs announced a new ICD-10 customer partnership with non-profit Minnesota health plan, UCare. Edifecs will support the healthcare system’s transition to ICD-10 through its solution which will ensure operational and financial neutrality. Edifecs’ ICD-10 Solution will prepare the health system’s technical team and clinical staff with the risk associated with the transition and provide a clear picture of how the technology will help them manage the migration without disrupting service to our members.

Nonprofit Health Plan Deploys Edifecs ICD-10 Solution to Mitigate Risk and Achieve Mandate Compliance 

Bellevue, Wash. — December 17, 2012  Edifecs, Inc., a leading healthcare software provider specializing in regulatory compliance solutions for healthcare providers and health plans, today announced that Minnesota-based UCare health plan (UCare) has chosen Edifecs as its strategic partner for ICD-10.

UCare will deploy the Edifecs ICD-10 solution, which is designed to help health plans achieve operational and financial neutrality after the ICD-10 transition by providing greater ability to understand and mitigate risks during each transition stage. UCare will use the Edifecs ICD-10 solution for impact analysis to prioritize remediation and testing efforts, and then use its code-mapping capabilities to speed up the process and improve accuracy.

UCare is the fourth largest health plan in Minnesota, serving nearly 300,000 members in Minnesota and western Wisconsin. Its Medicare health plans cover nearly 100,000 Medicare-eligible individuals.

“UCare is known for its high-touch approach to serving its members, and Edifecs brought that same level of customer care and expertise to solving our ICD-10 transition challenges,” said Rob Beauchamp, CIO at UCare. “After our initial training sessions, our technical team and even our clinical staff were enthusiastic about the Edifecs ICD-10 solution. The mapping and analytics capabilities provide a clear picture of how the technology will help us manage the transition without disrupting service to our members.”

The team at UCare was not only impressed with the Edifecs ICD-10 solution, but also the level of support and ICD-10 education provided by Edifecs. In helping UCare develop its overall ICD-10 transition strategy, the Edifecs team has shared best practices and lessons learned from previous deployments—particularly those that help smaller health plans manage risks and resource constraints that wouldn’t faze larger plans.

“UCare is taking a leadership role among regional health plans by effectively managing its transition from ICD-9 to ICD-10 in a thoughtful, business-neutral way, and Edifecs is committed to ensuring UCare has the tools and expertise it needs to succeed,” said Sunny Singh, CEO of Edifecs. “Our partnership will help UCare manage the complexities of ICD-10 and quickly achieve compliance, while still maintaining the customer service focus the organization is known for.”

The conversion from ICD-9 coding standards to ICD-10 is one of the most comprehensive migration projects the country’s healthcare system will undergo. Because the vast majority of IT systems and many healthcare policies will be affected, the Edifecs’ ICD-10 solution is designed to help healthcare organizations understand where the impact will be greatest and then mitigate the financial and operational risks. The deadline for implementing the ICD-10 system is Oct. 1, 2014.

About UCare

UCare is an independent, nonprofit health plan providing health coverage and services to nearly 300,000 members in Minnesota and western Wisconsin. UCare serves more people from diverse cultures and more people with disabilities enrolled in Medical Assistance than any other health plan in Minnesota. Working in partnership with health care providers and community organizations, UCare serves Medicare-eligible individuals, families and individuals enrolled in Minnesota Health Care Programs such as MinnesotaCare and Medical Assistance, and adults with disabilities.

About Edifecs, Inc.

An industry leader since 1996, Edifecs provides healthcare software solutions that improve operational performance by streamlining the exchange of information among health plans, hospitals, and other healthcare organizations, while enabling compliance with current mandates such as HIPAA 5010 and ICD-10.

Today, more than 250 healthcare customers use Edifecs technology to unify transactions from any information channel source and input mechanism, while automating manual business processes such as enrollment, claims and payments management.

Edifecs is currently recognized as one of the 100 Fastest Growing Private Companies in the state of Washington, 100 Best Places to Work in the state of Washington, an Inc. 5000 fastest-growing private company and one of the 500 Fastest Growing Companies in North America by Deloitte. Edifecs is headquartered in Bellevue, WA. For more information, please visit www.edifecs.com.

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Ideal Life Chooses Orange Business Services to Add Global Dimension to Remote Health Management

Solutions Expand in Europe and Latin America with Orange M2M communications

WASHINGTON, D.C. (Dec. 3, 2012) – At the 2012 mHealth Summit in Washington, D.C., Toronto-based remote health provider Ideal Life announced that it has chosen Orange Business Services to expand its remote monitoring solutions for wellness and chronic conditions to an international audience. Orange will provide seamless machine to machine (M2M) wireless connectivity for Ideal Life in Europe and Latin America, promoting comprehensive remote care to the home and preventing non-critical re-admissions of patients to hospitals.

“As an established and comprehensive provider of global M2M solutions, Orange Business Services provides us with the perfect platform to deliver our remote health monitoring services to a greater number of caregivers and insurance providers from around the world,” said Harvey Goldberg, CEO of Ideal Life. “For healthcare enterprises in these regions, our expanded services will lead to better regulatory compliance, improve their migration to electronic medical records (EMR) and reduce costs. For patients, we can offer a better quality of life with comprehensive and reliable care to more homes, thereby reducing hospital stays and providing around the clock, non-obtrusive preventive care.”

Ideal Life will be offering new medical hubs containing Orange SIM cards. These hubs will reside in the home, collecting data from a variety of health-related devices, from blood pressure monitors to glucose, oxygen saturation and heart rate meters. Once collected, this information is transmitted in real time over the Orange network to physicians who can access it using a variety of devices such as tablets, smartphones and traditional PCs.  The application can also format the data into a standardized EMR, improving compliance with recent legislation requiring such records.

“Technology is the gateway for transforming healthcare and improving quality of life,” said Thierry Zylberberg, executive vice president, Orange Healthcare, a division dedicated to developing e-health solutions. “Combining our expertise in e-health with our global M2M solutions, Orange is well placed to deliver advanced m-Health services to our customers like Ideal Life, and in turn to their patients, health professionals, caregivers and insurance carriers, with the goal in part to offer patients and their families peace of mind.”

About Orange Business Services

Orange Business Services, the France Telecom-Orange branch dedicated to B2B services, is a leading global integrator of communications solutions for multinational corporations. With the world’s largest, seamless network for voice and data, Orange Business Services reaches 220 countries and territories with local support in 166. Offering a comprehensive package of communication services covering cloud computing, enterprise mobility, M2M, security, unified communications, videoconferencing, and broadband, Orange Business Services delivers a best-in-class customer experience across a global landscape. Thousands of enterprise customers and 1.4 million mobile data users rely on an Orange Business Services international platform for communicating and conducting business. Orange Business Services was awarded three of the telecom industry’s highest accolades at the annual World Communication Awards 2012 – Best Global Operator, Best Cloud Service and the User’s Choice Award. Orange Business Services is a five-time winner of Best Global Operator. Learn more at www.orange-business.com

France Telecom-Orange is one of the world’s leading telecommunications operators with sales of 45.3 billion euros for 2011 and has 170,000 employees worldwide at June 30, 2012. Orange is the Group’s single brand for Internet, television and mobile services in the majority of countries where the company operates. France Telecom (NYSE:FTE) is listed on Euronext Paris (compartment A) and on the New York Stock Exchange.

Orange and any other Orange product or service names included in this material are trademarks of Orange Brand Services Limited, Orange France or France Telecom.

Orange Healthcare, new Orange technology for healthcare services

For more than a decade, Orange has gained substantial experience in providing integrated and customer centered technology solutions for health professionals, health providers and patients. This has been done through close collaboration with health professionals and providers – ensuring that the technology brings improved quality and efficiency for all. In 2007 Orange signaled its commitment to the health sector with the creation of Orange Healthcare, its new Health Division.

On the strength of its position as an integrated services operator, Orange has technological know-how to be able to develop solutions which are not only simple, reliable and effective for medical and personal care services, but which also contribute to bringing innovation to patients and an enhanced experience in managing their health and illnesses.

New technologies will play an essential role in the modernization and improvement of health care, in the hospital, local clinics and surgeries and in the home. Orange can provide the technology to meet the needs of all stakeholders in the health sector – professionals, managers and IT administrators, patients and public and private health providers. Orange has unrivalled access to the resources of the France Telecom group with leading edge R&D as well as unparalleled commitment to wellness, e-health and improving efficiency and return on e-health technology investment.

For more information visit: www.orange.com/healthcare

About Ideal Life

Ideal Life, the industry leader in remote health management solutions, has created an innovative platform that addresses many of today’s most challenging and costly healthcare issues. Guided by a medical advisory panel of experts, the Ideal Life program makes proactive prevention more realistic than ever as it is instrumental in gauging health issues before chronic conditions manifest themselves into acute events. For people managing chronic conditions such as congestive heart failure, hypertension, diabetes, asthma or obesity, Ideal Life provides relevant, real-time, reliable and actionable data from a person either at home or while on the go. It delivers interactive, personalized communication to incorporate feedback to the knowledge base, allowing individuals to become more engaged and active participants in their own health.

The easy-to-use Ideal Life system utilizes digital, wireless, secure two-way communication, allowing for a more personalized and cost-effective wellness experience. The FDA-cleared and HIPAA-compliant products have, for example, been proven to reduce congestive heart failure hospital admissions by 57 percent, demonstrating they can significantly reduce healthcare costs. For more information, visit www.ideallifeonline.com.

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Eliza Corporation and Voxiva Partner to Provide Personalized, Interactive mHealth Solution for Diabetes Support

Eliza Launches Partner Program for Mobile and Social Health Engagement

WASHINGTON, D.C. and DANVERS, Mass. December 3, 2012 – Eliza Corporation (“Eliza”), the pioneer and recognized leader in Health Engagement Management, and Voxiva, the pioneer and recognized leader in Mobile Health Services, announced today a partnership to offer Voxiva’s Care4Life service as part of Eliza’s bundled multimodal offering, at the 4th annual mHealth Summit (booth #628).

Eliza also announced a Mobile and Social Health Engagement Partner Program, with the aim to measure, analyze, and leverage the most useful mobile and social technologies for driving better health outcomes.

“To help people navigate their own paths toward optimal health we need to be leveraging each and every tool out there that works – collaborating in ways that deliver actual outcomes based on real data – and lots of it,” said Alexandra Drane, founder and Chief Visionary Officer at Eliza. “People are hungry to interact in ways that resonate, that feel relevant, that inspire, that offer value and that leave them happier, healthier and more productive. The bar for consumers who are increasingly being offered choices about where and how they access and experience care will be a high one – and working with Voxiva to deliver communication strategies that exceed that bar will be an honor.”

Paul Meyer, Chairman and President, Voxiva, Inc. states, “Voxiva and Eliza are each at the forefront of leveraging new technologies to deliver proven health content to help people live healthier lives. By bringing our capabilities together, we can deliver better results for our customers and help tackle some of America’s most pressing health challenges, starting with diabetes.”

The Care4Life service is an interactive mobile program service that gives ongoing support to people with type 2 diabetes via text messages, mobile web, mobile app and interactive automated phone calls. Care4Life reinforces diabetes education (leveraging guidelines from the American Diabetes Association, National Diabetes Education Program and the American Association of Diabetes Educators) and provides actionable feedback to help people better manage their diabetes and take control of their health. Care4Life sends users text messages with diabetes education, medicine and appointment reminders, glucose testing reminders, exercise and weight tracking. Users record blood glucose readings, blood pressure, weight and exercise, and adherence via text message and also can view all of their data on a secure portal. Care4Life is available in both English and Spanish.

Adds Drane, “From the way we manage our finances to the way we communicate with our friends, mobile devices are becoming, for better and worse, extensions of us all. This learned craving to access information, anywhere, anytime has resulted in a significant shift of communication modes – creating tremendous opportunity for consumers, payers, providers and the entire healthcare continuum. But, all mobile apps and social technologies are not created equal. Through Eliza’s own mobile and social development programs and our partnership efforts, we’re collaborating with our customers to ensure we’re all leveraging the best and most relevant technologies for real people living busy lives. By extending our collective consumer-focused offerings in ways that truly engage, we continue to sustainably improve actual health outcomes, and most importantly, lives.”

For more information about the Eliza-Voxiva Care4Life service offering or Eliza’s Mobile and Social Health Engagement Partner Program, please email info@elizacorp.com.

About Voxiva, Inc.

Founded in 2001, Voxiva is a global pioneer in delivering interactive mobile health services. We leverage the world’s 6 billion mobile phones to communicate and interact with people to help them live healthier lives. All of our patient engagement services incorporate social marketing approaches and evidenced-based best practices to deliver highly effective and engaging solutions. Voxiva’s programs support a broad range of health topics such as maternal & child health, smoking cessation, healthy living and diabetes self-management. In 2011, Fast Company recognized Voxiva as one of the 50 Most Innovative Companies in the World. Learn more at www.voxiva.com.

About Eliza Corporation

Eliza Corporation (“Eliza”) is devoted to making people happier, healthier, and more productive. The pioneer and recognized leader in Health Engagement Management, Eliza draws from more than 800 million interactions with people about their health, and blends business intelligence, technology, and communication expertise to improve care experiences, reduce costs and advance population health. Each program is powered by Eliza’s engagement-based analytics and population segmentation, and delivered via our patented speech recognition technology, rich web and multi-modal delivery platform (including automate calls, emails, text messages, mail, social and mobile interactions). These programs consistently yield the best outcomes in the industry in terms of increased engagement, health and wellness measures, and sustainable ROI. Eliza was founded in 1998 and is headquartered in Danvers, Massachusetts. For more information, please visit www.elizacorp.com.

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Segue Technologies Inc. Announces “Segue Health”

Segue has expanded their capabilities to support Health and Health IT customers by joining a core competency in custom software engineering with 20 years of Health IT experience

Arlington, VA, November 28, 2012 – Continuing a strategy of delivering exceptional Information Technology (IT) services, Segue Technologies Inc. (Segue) has formed a new business division, “Segue Health,” which will focus on application development and digital health communications for Health IT clients. Segue is adding the experience of Peggy McShane and her team from her previous business venture Net New Growth, a marketing and communications firm specializing in the Health industry and Health IT. “Adding Peggy’s experience infuses Segue’s services with strong knowledge of the Health industry,” said Segue Executive Vice President Mike Behrmann. “This partnership will allow Segue to apply our strengths in web and mobile application development to the data and communications challenges of the Heath IT marketplace, ultimately delivering effective tools and outreach strategies for our clients.”

Peggy McShane will be a key component of Segue Health, bringing 20 years of Health IT experience from the hospital setting and commercial consultancy. She will serve as Managing Director, leading overall strategy and health IT client services. “The Health and Health IT markets need an innovative and talented organization to build mobile applications and create seamless health communications to drive consumer engagement,” said Peggy. “Digital communications play an important role in influencing how consumers make decisions about their health care. Additionally, there is growing collaboration across government and the private sector for information exchange. Now is the time to foster greater integration of complex health data into useful health information.”

Segue Health’s core capabilities include:

•             Data Quality, Conversion, and Migration

•             Custom Web, Mobile, and Tablet Application Development

•             Digital Health Communications / Social Media Strategies

•             System Integration

•             Mobile Health Services

About Segue Technologies

Segue Technologies provides government, commercial, and non-profit clients with full-system lifecycle engineering and IT support through a customer-first approach. Segue’s expertise ranges from requirements analysis and design and development to implementation and ongoing maintenance. We specialize in sustaining legacy information systems, while simultaneously developing custom alternatives tailored to client-specific needs for enterprise software applications, network architecture, business intelligence reporting, and systems integration.

Segue was founded in 1997 and is headquartered in Arlington, VA. Segue has been named to Inc. Magazine’s list of America’s 5000 fastest growing private companies (2008-2012), recognized by Washington Technologies as a growing business in the D.C. Metro region, and featured in Virginia Business (2011 and 2012) and Washingtonian Magazine (2011) as one of their best places to work.

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National eHealth Collaborative’s HIE Learning Network Makes Significant Progress in Finding Solutions to Some of the Toughest Issues Faced By Industry Today

Workgroups recommend a formula for HIE sustainability, a framework for measuring interoperability, bundles of high value/low cost HIE services and critical success factors for supporting new payment and delivery models

Washington, DC (November 28, 2012) – The National eHealth Collaborative (NeHC) Health Information Exchange (HIE) Learning Network today presented a groundbreaking set of suggested solutions for some of the most challenging HIE issues at the inaugural Technology Crossroads Conference.  These recommendations are the culmination of five months of work by a group of over 450 stakeholders.

“Health information exchange can improve healthcare quality and help to contain costs – something our health system is under enormous pressure to achieve.  Progress is being made to bring successful widespread HIE and all of its benefits to providers and patients nationwide, but challenges remain.  The NeHC HIE Learning Network has worked collaboratively to tackle tough issues and develop solutions that we hope will continue to advance HIE,” said NeHC CEO Kate Berry.

Created as a result of feedback from contributors to NeHC’s HIE Roadmap: The Landscape and a Path Forward, the NeHC HIE Learning Network launched in July 2012 by convening four workgroups: addressing variations in interoperability standards, phasing and prioritizing implementation of HIE services, HIE functions to support new payment and delivery models, and business models for sustainability.  An expert team of co-chairs led each of the workgroups, with overall strategic direction provided by an extraordinary group of national and regional health IT thought leaders.

“It has been eye-opening to serve on the NeHC HIE Learning Network Leadership Council and to see the dialogue and workgroups progress,” said Laura Adams, CEO, Rhode Island Quality Institute and member of the NeHC HIE Learning Network Leadership Council.  “HIE is an important function to enable improvements in healthcare outcomes and this work will help us continue to make progress in the right direction.”

The Business Models for Financial Sustainability workgroup conducted an in-depth study of the financial performance of HIE initiatives to identify and recommend strategies that can lead to financial sustainability.  The workgroup gathered detailed financial information from HIE initiatives serving 38 million people, produced an income statement representing the current financial position of the HIE community and compared a group of HIE initiatives that are currently profitable to those that are currently unprofitable.  The average profitable HIE realized a higher revenue from operations per capita due to a more aggressive pricing strategy, greater market share/penetration, and higher investment in product development.  The workgroup was able to define the magnitude of the “sustainability gap” and develop recommendations for how to address it.

“We read and hear frequently that HIEs lack a sustainable business model and are failing.  The Sustainability workgroup collected and analyzed HIE financial information and can state with confidence that it is premature to conclude that health information exchange is ultimately doomed.  Based on this groundbreaking work, we know the level of revenue and investment at which HIE sustainability should be achievable.  Further, it is clear that some HIEs are progressing toward sustainability,” said Jeff Rose, Venture Partner, ICG Group, Inc. and Co-Chair, NeHC HIE Learning Network workgroup on Business Models for Financial Sustainability.

Achieving interoperability between inter-related software systems in a way that does not require steep technical interface costs is also a major challenge.  The NeHC HIE Learning Network workgroup on Addressing Variations in Implementation of Interoperability Standards reviewed current interoperability efforts, identified gaps, and recommends that the industry come together to develop consensus on a method for defining and measuring interoperability.  The key conclusion was that doing so would ultimately lead to better coordinated efforts and accelerated progress in reaching the ideal state of interoperability.

“With the increased focus on HIE in Meaningful Use Stage 2 and potentially more in Stage 3, and an ever-increasing need to ‘do more with less,’ it is time to determine whether the standards and tools we have developed thus far are actually meeting interoperability objectives.  There is much work being done in this area, but as an industry, we have yet to measure progress.  If we do not start to measure, how will we know that we are truly moving forward in making a difference for our patients and providers?” said Richard Wang, Director, Product Marketing, RelayHealth and Co-Chair, NeHC HIE Learning Network workgroup on Addressing Variations in Implementation of Interoperability Standards.

The NeHC HIE Learning Network workgroup on Best Practices for Prioritizing and Phasing Implementation of HIE Services worked to identify options for how HIEs should prioritize and phase implementation of technology infrastructure and exchange services.  The workgroup recommends that HIE organizations first clearly understand the needs of their community and consider whether a comprehensive set of HIE services is required.  In communities that need a full set of HIE services, the workgroup recommends implementing a series of high value bundles of services built on the lightest possible technology infrastructure.  In communities that may not need comprehensive services, the workgroup recommends possible niche strategies that fulfill a specific need, such as offering HIE services to support meaningful use, respond to a specific government or market requirement such as Social Security disability determinations or Veterans Administration benefits determinations, or support transitions of care.

“Depending on the needs of community stakeholders, HIE initiatives can do a lot or a little.  But regardless of the strategy that best serves the community, offering high value, low cost services is critical to success.  The recommendations of the workgroup on Prioritizing and Phasing Implementation of HIE Services are on point with WHIE’s philosophy to start simple, demonstrate value and then move forward,” said Kim Pemble, Executive Director, Wisconsin HIE (WHIE) and Co-Chair, NeHC HIE Learning Network workgroup on Best Practices for Prioritizing and Phasing Implementation of HIE Services.

Economic pressures, health reform, and a healthcare system that is transitioning from “pay for volume” to “pay for value” are driving the establishment of new payment and delivery models and HIE will be a critical foundation of these new models.  The NeHC HIE Learning Network workgroup on HIE Functions to Support New Payment and Delivery Models recommends that in addition to providing basic, but critical, care coordination services (e.g. results delivery, continuity of care summaries, immunization reporting), HIEs should be prepared to provide analytic tools, including business intelligence and comparative analytics, and to develop the infrastructure necessary to perform quality reporting and referral processing.  The workgroup has also outlined a set of characteristics and actions that are necessary for HIEs seeking to support new models.  Some of these characteristics include a focus on providing timely, usable and valuable data that can drive decision making and behavior change; open, transparent and trustworthy governance that encourages competitors to share data; services that are patient-centered and easy for providers; and serving as a collaborator to bring together broad stakeholder groups involved in exchanging both clinical and non-clinical data to support whole patient care.

“HIE is a critical component to transform healthcare.  New payment and delivery models are still evolving, as is the role of HIEs in supporting them.  That said, the New Models workgroup believes HIEs can be an important enabler of healthcare transformation,” said Jeri Kirschner, Federal Health Liaison, Orion Health and Co-Chair, NeHC HIE Learning Network workgroup on HIE Functions to Support New Payment and Delivery Models.

In addition to the presentation of findings and recommendations at the HIE Learning Network symposium at the Technology Crossroads Conference, each NeHC HIE Learning Network workgroup has prepared a detailed whitepaper documenting their work, including the process, landscape, survey analysis, conclusions, recommendations and case study examples that bring the recommendations to life.  These whitepapers will be released in conjunction with a deep dive webinar on the findings of the workgroups during the week of December 3, 2012.  Additional information on this webinar will be available soon.

Specific information on each workgroup’s project scope, work plan, leadership and stakeholder participation is available on the NeHC website at http://www.nationalehealth.org/hie-learning-network/#workgroups.

About National eHealth Collaborative

National eHealth Collaborative (NeHC) is a public-private partnership that accelerates secure and meaningful use of health IT through education and stakeholder engagement to advance health and transform healthcare.  Through its NeHC University online education program, its Consumer Consortium on eHealth patient engagement initiative, and its ongoing study of critical success factors for health information exchange through the HIE Learning Network, NeHC works to educate, connect and encourage healthcare stakeholders in efforts to promote the successful deployment of health IT and health information exchange nationwide.

NeHC is a cooperative agreement partner with the Office of the National Coordinator for Health IT (ONC).

About the NeHC HIE Learning Network

The NeHC Health Information Exchange (HIE) Learning Network is a group convened by National eHealth Collaborative (NeHC) to collaboratively develop and recommend solutions for some of the biggest challenges faced by those implementing electronic health information exchange.  Born out of feedback from expert contributors to NeHC’s HIE Roadmap: The Landscape and a Path Forward (released in April 2012), NeHC kicked off the HIE Learning Network in July 2012.

December 20, 2012 I Written By

Evolution1 introduces Evolution1™, its new Defined Contribution solution, and 1Mobile™

Minneapolis, MN – Evolution1™, the nation’s largest electronic payment, on-premise, and cloud computing healthcare solution that administers reimbursement accounts provided a state-of-the-industry update, made important brand and product name announcements, and highlighted new features and functionality for its solutions and products.

The industry leader in electronic healthcare solutions, Evolution1 and its 450 Partners serve 60,000 employers and more than eight million consumers. Through its solutions and products, Evolution1 and its Partners have saved employers $43 million in administrative costs to date in 2012, eliminated more than 52 million paper claims, and saved $79 million in automation savings.

To address rising healthcare costs and affordability issues, Evolution1 today introduced 1Plan by Evolution1™, its new Defined Contribution solution. 1Plan™ allows employers to use a single, easy-to-administer solution while enabling employees to decide which benefits are best for them.

“1Plan truly is one plan with so many choices,” said Jeff Young, chairman and chief executive officer at Evolution1. “The solution provides one simple way for employers to fund benefits with control over the contribution amounts, but with very little administrative time and effort.”

The defined contribution health model is growing in popularity, with high expectations for consumer-centric communication and education, automated processes, and easy-to-use planning and selection tools. 1Plan enables employers to finally gain control of their benefits budget, save substantial money in taxes and premiums, expand benefit options and choice for employees, and reduce their administrative overhead.

“As a turnkey solution, 1Plan offers an incredible advantage to employers because they will be able to establish a predictable employee benefits budget but still offer the benefit options to attract and retain employees,” said Young.

The company introduced 1View by Evolution1™, the new brand for its consumer control panel. 1View™ contains a number of key enhancements, including changes to the expense tracker and consumer-initiated payment functionalities as well as increased consumer engagement functionality. These new features make 1View even more empowering for consumers.

Also introduced was 1Mobile by Evolution1 ™, the new brand for Lighthouse1 Mobile. Since its launch in June of 2010, 1Mobile™ has grown rapidly in adoption, with nearly 15 percent of account holders using it, an increase of nearly 300 percent in just a year. Today Evolution1 announced groundbreaking enhancements to 1Mobile that allow consumers to file new FSA/HRA claims and submit associated receipt images as well as view HSA transactions, all via their mobile device.

Evolution1 continues to build key relationships, signing multi-year partnerships with a number of large health plans and leading third-party administrators that use Evolution1 as their strategic platform of choice. These partnerships solidify Evolution1’s leadership as the company continues towards record growth.

To date in 2012, Evolution1 has received a number of prestigious awards and recognitions, including the Institute for HealthCare Consumerism’s CEO Leadership Award, the Paybefore Awards, the Marcum Tech Top 40 and the Inc. 500|5000. Additionally, 1Mobile has been nominated for a Mobile Star Award by MobileVillage.

“No one else in the industry provides the single end-to-end consumer experience that Evolution1 does; no one,” said Young. “We will continue to lead the industry with our commitment to research and development, our focus on consumers, and our dedication to quality partnerships.”

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Samsung Electronics America Expands Into Medical Device Sector with Health & Medical Equipment

Industry-leading diagnostic ultrasound equipment on display in Chicago at RSNA 2012

Chicago, IL – November 27, 2012 – Samsung Electronics America, Inc., a subsidiary of Samsung Electronics Co. Ltd, today announced its expansion with the addition of Samsung Health & Medical Equipment, unifying Samsung Medison America’s personnel into Samsung Electronics America’s Enterprise Business Division. By expanding its presence in the medical equipment industry, Samsung aims to become a global healthcare leader by bringing together its expertise in electronics and IT technologies for a better and more complete healthcare experience. Samsung Health & Medical Equipment will be showing a variety of healthcare solutions at the RSNA 2012 radiological event located at McCormick Place, Chicago, Booth #4050, from November 25th – November 29th.

This integration of sales, marketing and service operations in the United States is the latest step following Samsung Electronics’ Co., Ltd. acquisition of a stake in the leading diagnostic ultrasound manufacturer Medison Co., Ltd. in 2010. With the joining of operations, Samsung Medison America is well positioned to leverage research and development and infrastructure already in place within Samsung Electronics America and its product groups. In addition, Samsung Medison America will benefit from existing sales channels and integrated marketing teams at Samsung Electronics America.

“Samsung Electronics America is well positioned to bring its knowledge and resources to Samsung Health & Medical Equipment and we are committed to a shared vision for a better and more complete healthcare experience,” said Tod Pike, Senior Vice President of Samsung Electronics America, Inc., Enterprise Business Division. “We have a continuing interest and investment in the healthcare space and we now have an even greater opportunity for reaching our global growth goals. Samsung is proven as a world technology leader and our mission is to help arm healthcare providers with the tools they need to offer patients the best possible care.”

“The combination of Samsung’s unparalleled image processing and IT technologies with Samsung Medison America’s industry-leading medical equipment will serve as the foundation for continuing innovation in medical technology,” said Brian Keith, Director of Sales and GM of Samsung Health & Medical Equipment. “By upholding customer values as our top priority, Samsung Health & Medical Equipment will support fast, easy and accurate diagnosis through superior technologies and products. We look forward to aligning our expertise to support the Samsung vision to contribute to the growth of the medical equipment industry through our advanced technologies and improve the quality of people’s lives.”

Samsung’s investment in Medison is a key element in Samsung’s 2020 vision to explore new avenues of growth, including in healthcare business domain. The integration of Samsung Medison America will add 28 employees to Samsung’s Enterprise Business Division, now under the Samsung Health & Medical Equipment Group and reporting directly into division head Tod Pike.

About Samsung Medison America

Incorporated in the U.S. in 1992, Samsung Medison America specializes in marketing and selling world-class ultrasound imaging equipment in the U.S. In 1996, Samsung Medison America’s parent, Medison Co., Ltd., successfully developed the first digital ultrasound system by an Asian manufacturer and in 1998 it developed the world’s first commercially-available 3D ultrasound imaging system. Samsung Medison America has introduced into the U.S. market many other advanced products, ranging from its signature ‘Accuvix’ and ‘SonoAce’ series, to a laptop-sized ultra-compact diagnostic ultrasound system. For more information, please visit, www.samsungmedison.com.

About Samsung Electronics America Enterprise Business Division

As a global leader in Information Technology, Samsung’s Enterprise Business Division (EBD) is committed to its business customers and loyal partners with world-class solutions. Samsung EBD offers a complete portfolio of technology solutions to support business growth aspirations including virtualization, printing, displays, notebook and tablet PCs, digital signage, medical equipment, set-top-box and hospitality TVs. With a market-oriented approach to innovation, Samsung EBD solutions move businesses forward while helping reduce operating cost. Samsung EBD is a division of Samsung Electronics America (SEA), Inc., a U.S. subsidiary of Samsung Electronics Company, Ltd. (SEC) and is among the world’s largest technology companies.  For more information, please visit www.samsung.com/business, call 1-866-SAM-4BIZ or follow Samsung EBD via Twitter @SamsungBizUSA.

About Samsung Electronics America, Inc.

Samsung Electronics America, Inc. (SEA), based in Ridgefield Park, NJ, is a subsidiary of Samsung Electronics Co., Ltd. The company markets a broad range of award-winning consumer electronics, information systems, and home appliance products, as well as oversees all of Samsung’s North American operations including Samsung Telecommunications America, LP, Samsung Semiconductor Inc., Samsung Electronics Canada, Inc. and Samsung Electronics Mexico, Inc.   As a result of its commitment to innovation and unique design, the Samsung organization is one of the most decorated brands in the electronics industry.  The company was ranked #9 in BusinessWeek/Interbrand “100 Best Global Brands,” and named as one of Fast Company’s “50 Most Innovative Companies of 2010.”  For more information, please visit www.samsung.com. You can also Fan Samsung on www.Facebook.com/SamsungUSA or follow Samsung via Twitter @SamsungTweets.

About Samsung Electronics Co., Ltd.

Samsung Electronics Co., Ltd. creates more possibilities for more people, in more countries, than any other technology company. Samsung has become the global leader in consumer electronics and their components by bringing relentless innovation to a product portfolio that includes televisions, smartphones, personal computers, printers, cameras, refrigerators and memory chips. To discover more, please visit www.samsung.com.

December 19, 2012 I Written By

KLAS Ranks GetWellNetwork #1 for Third Consecutive Year in Interactive Patient Systems Category

GetWellNetwork extends leadership position in helping health care providers drive patient engagement and improved performance

BETHESDA, Md., December 19, 2012 – GetWellNetwork® Inc., the leader in Interactive Patient Care™ (IPC) solutions, today announced that it has been named the category leader for Interactive Patient Systems (IPS) for the third consecutive year by KLAS®. Published in December, the 2012 Best in KLAS Awards: Software & Services report celebrates vendors that received the highest customer satisfaction scores for software and professional services, and serves as a guide to enable health care providers make informed technology decisions.

“Providers recognize the critical role that vendors play in improving health care delivery,” says Adam Gale, KLAS president. “Thus, a growing number of providers are weighing in on vendor performance. It speaks volumes that providers want to be heard and be counted. And vendors are listening.”

GetWellNetwork’s innovative technology and services are helping leading health care providers advance their patient engagement initiatives across the care continuum through patient education and activation. GetWellNetwork’s patient engagement platform enables hospitals to implement and extend the IPC delivery model using mobile devices, computers and televisions to improve performance and outcomes. In addition, the solution extends the value of existing IT systems by integrating with electronic medical records and patient portal systems.

“We are excited and energized by the continued commitment and support of our growing client community that has put us on top of the Interactive Patient Systems category for the third consecutive year,” said Michael O’Neil, founder and chief executive officer of GetWellNetwork, Inc. “As the reality of Meaningful Use and the Affordable Care Act sinks in, patient engagement has become a strategic imperative for health care providers. After twelve years of focusing exclusively on IPC, our model is evidence-based and it works. Through our technology, tools and change management process, our provider partners are consistently experiencing performance improvement in service and quality.”

With patient engagement as a central component of recent regulatory and reimbursement changes, IPS solutions are being adopted at their fastest rate since their introduction more than 10 years ago. Today, GetWellNetwork’s annual patient interactions number more than five million, and the company remains the only provider to deliver Patient Pathways® that drive higher levels of patient engagement at the point-of-care.

GetWellNetwork works beside some of the foremost providers of health care in U.S., including:

·         Large IDNs like Adventist Health System, Ascension Health, Catholic Health Initiatives, Kaiser Permanente and Trinity Health

  • Military medical centers in the U.S. Department of Defense, Military Health System and U.S. Department of Veterans Affairs
  • Academic medical centers, such as the University of Chicago Hospitals and Health System, Stanford School of Medicine, Thomas Jefferson University Hospital and the Medical University of South Carolina
  • Independent hospitals such as Children’s Hospital Los Angeles and Nationwide Children’s Hospital

GetWellNetwork is also running in more than 30 of the top children’s hospitals in the U.S. and in four Malcolm Baldrige National Quality Award winners –Sharp Healthcare, Poudre Valley Hospital, Saint Luke’s East-Lee’s Summit and Henry Ford Health System.

Working together with executives from more than 4,500 hospitals and 3,000 doctor offices and clinics, KLAS delivers timely and impartial reports, trends and statistics that provide a solid overview of vendor performance in the industry. KLAS measures the performance of software, professional services and medical equipment vendors.

For a full copy of the most recent KLAS report, please visit: http://www.KLASresearch.com/klasreports/all/?productid=771&PR_GWN

About GetWellNetwork

GetWellNetwork, Inc.® provides patient engagement solutions that help health care providers engage, educate and empower patients along the care continuum.  Our patient-centered platform, delivered across multiple technology platforms including mobile devices, computers and televisions, enables providers to implement a revolutionary care delivery model called Interactive Patient Care™ to improve performance and patient outcomes.  The company further extends the value of existing IT investments by integrating seamlessly with electronic medical record and patient portal applications.

I Written By

In Partnership with Sharp Healthcare, GetWellNetwork Launches First Interactive Patient Whiteboard

To create a better healing experience and improve communication between staff members, GetWellNetwork, the leader in Interactive Patient Care, has launched the industry’s first interactive patient whiteboard.  The company has partnered with San Diego’s Sharp Memorial Hospital to provide this technology to patients.

As a result, patients, families and care team members can share vital information on the patient’s care plan during his or her hospital stay while experiencing improved bedside care by:

-          Identifying hospital staff who will care for the patient and allowing the care team to view questions logged by the patients and their families

-          Providing the patient’s schedule for the day and what goals the patient needs to meet prior to being discharged

-          Allowing the patient’s family to leave notes for a patient who is sleeping or away from the hospital room

Sharp Memorial Hospital seeks improvement in patient and care team communication, quality of care and patient satisfaction

BETHESDA, Md. – GetWellNetwork, Inc.®, the leading provider of interactive patient care™ (IPC) solutions, has partnered with Malcolm Baldrige National Quality Award winner Sharp Healthcare, Sharp Memorial Hospital, San Diego, Calif., to launch GetWellNetwork’s Interactive Patient Whiteboard™, the industry’s first collaborative patient whiteboard. This customizable tool transforms the delivery of care at bedside by enabling patients, families and care team members to easily share vital information on everything from the patient’s care plan to his or her medications, daily schedule and other pressing patient concerns.

“The Interactive Patient Whiteboard is going to be an integral component to our staff’s daily workflow and will further enhance the care process,” said Verna Sitzer, MN, RN, CNS, manager, Nursing Innovation and Performance Excellence, Sharp Memorial Hospital. “It will be used to enhance the transfer of information between all of the patient’s caregivers, the patient and the patient’s family.” 

“It was beautiful to see the response to this new whiteboard technology when we hosted a tour for visitors from Planetree, which is focused on enabling caregivers to transform the health care experience,” said Susan Stone, Ph.D., R.N., N.E.A.-B.C., chief nursing officer, Sharp Memorial Hospital. “We are so pleased with the response of our patients and team members and are grateful for being included in this effort.”

A Hub for Open Communication

Located at the bedside, the GetWellNetwork Interactive Patient Whiteboard helps improve overall patient satisfaction and quality of care by allowing patients and families to easily share information on care concerns such as:

  • Who is taking care of me?
  • What is happening today?
  • When can I go home?

The Interactive Patient Whiteboard consists of three main areas:

  • My Team: Identifies care team members, complete with photos and contact information, by integrating with a hospital’s staff scheduling system or by leveraging the Clinician Whiteboard Manager. Care team members can view questions logged by patients and family. Patient interactions and clinician visits are tracked as well.
  • My Day: Gives patients, families and nursing staff quick access to information needed to understand what the schedule for the day looks like, what needs to be accomplished prior to being discharged and vital information such as allergies, risks, restrictions and pain level assessments. All of this information is broken down into three key sections – patient schedule, discharge plan and clinician notes.
  • About Me: Gives patients the ability to personalize their care environment by allowing them to select profile images, keep a journal and create links to their favorite websites. In addition, family members and friends can leave notes for a patient who is sleeping or is away from the room. A patient can also input important contact information, e.g., Durable Power of Attorney or family spokesperson that clinicians can view both at the bedside and in the Clinician Whiteboard Manager.

“Working alongside our patient, family and clinician users to understand their needs, the changing healthcare landscape and the resulting impact on patient care continues to drive successful product innovation and delivery for our company,” said Michael O’Neil, founder and chief executive officer of GetWellNetwork. “While we’re excited to be first to market with the Interactive Patient Whiteboard, the most rewarding part is increasing communication and creating a better healing experience for patients, their families and caregivers.”

The design and development of the Interactive Patient Whiteboard is the culmination of research, input and guidance by the GetWellNetwork Interactive Patient Whiteboard Hospital Task Force. The task force included members from more than 15 facilities and multiple disciplines focused on providing direction and insight into the current and ongoing development of the product. Facilities on the task force include: Celebration Health, Chandler Regional Medical Center, Henry Ford Medical Center-West Bloomfield, Kishwaukee Community Hospital, OSF St. Joseph Medical Center, University of Michigan C.S. Mott Children’s Hospital and Village at Pelham Hospital.

Sharp, in collaboration with numerous departments at the hospital, is committed to working with GetWellNetwork over the next year to further enhance the Interactive Patient Whiteboard.

About GetWellNetwork

GetWellNetwork, Inc.®, provides patient engagement solutions that help healthcare providers engage, educate and empower patients along the care continuum. Our patient-centered platform, delivered across multiple technology platforms including mobile devices, computers and televisions, enables providers to implement a revolutionary care delivery model called Interactive Patient Care™ to improve performance and patient outcomes. The company further extends the value of existing IT investments by integrating seamlessly with HIT and portal systems.

GetWellNetwork is recognized by KLAS® as the leader in the Interactive Patient Systems category and exclusively endorsed by the American Hospital Association. Learn more at www.GetWellNetwork.com.

December 11, 2012 I Written By